Q10 - I tap the screen to select, the icon changes color (indicating selection) but nothing happens...
I notice an issue that predominantly happens when I use my thumbs to tap but does happen with fingers from time to time.
When I select an icon (say, for instance the lower-right corner icon to jump into camera settings), the icon changes color slightly when my thumb touches the glass, and then when I remove my thumb, nothing happens.
Sometimes this happens more than 5 times in a row. It's one thing if the screen never recognized my finger/thumb in the first place. It is a bit more madening when I KNOW that there was recognition (icon changing color) and yet nothing happens..
Anyone else having this problem? Is there some way to recalibrate the screen?
Right after I posted this message I tried that camera setting button - 7 tries before anything happened with my right thumb, one try with right index finger, then again it took 5 tries with index finger. The frustrating thing is that the icon to load the camera in the first place (lower right corner)... that one almost always works with the first tap...
Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
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Process: iTunes [233]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 11.3.1 (11.3.1)
Build Info: iTunes-1131011003001002~1
Code Type: X86 (Native)
Parent Process: launchd [100]
Date/Time: 2014-08-27 12:36:20.933 +0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 21415 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 70 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 474AD551-48FB-4B52-B0CF-B7A6BCB356A3
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000031
Crashed Thread: 0 iTunes main Dispatch queue: com.apple.main-thread
Thread 0 Crashed: iTunes main Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x00bdee14 0x1000 + 12443156
1 com.apple.iTunes 0x00bda45e 0x1000 + 12424286
2 com.apple.iTunes 0x00be4339 0x1000 + 12464953
3 com.apple.iTunes 0x00bd7dae 0x1000 + 12414382
4 com.apple.iTunes 0x00be3859 0x1000 + 12462169
5 com.apple.iTunes 0x00002ddd 0x1000 + 7645
6 com.apple.CoreFoundation 0x90c83a3b __CFRunLoopRun + 8059
7 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
8 com.apple.CoreFoundation 0x90c811f1 CFRunLoopRunInMode + 97
9 com.apple.HIToolbox 0x95549e04 RunCurrentEventLoopInMode + 392
10 com.apple.HIToolbox 0x95549bb9 ReceiveNextEventCommon + 354
11 com.apple.HIToolbox 0x95549a3e BlockUntilNextEventMatchingListInMode + 81
12 com.apple.AppKit 0x964c6595 _DPSNextEvent + 847
13 com.apple.AppKit 0x964c5dd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
14 com.apple.AppKit 0x964881f3 -[NSApplication run] + 821
15 com.apple.iTunes 0x00933e54 0x1000 + 9645652
16 com.apple.iTunes 0x002eee99 0x1000 + 3071641
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x937c5382 kevent + 10
1 libSystem.B.dylib 0x937c5a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x937c4f59 _dispatch_queue_invoke + 163
3 libSystemB.dylib 0x937c4cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x937c4781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x937c45c6 start_wqthread + 30
Thread 2: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.CoreFoundation 0x90c822df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c87304 CFRunLoopRun + 84
5 com.apple.mobiledevice 0x17d454bb __thr_AMRegisterForCallbacks + 243
6 libSystem.B.dylib 0x937c4cf2 _dispatch_worker_thread2 + 228
7 libSystem.B.dylib 0x937c4781 _pthread_wqthread + 390
8 libSystem.B.dylib 0x937c45c6 start_wqthread + 30
Thread 3: CFRunLoopThread
0 libSystem.B.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.CoreFoundation 0x90c822df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c87304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001207a 0x1000 + 69754
6 com.apple.iTunes 0x0000572d 0x1000 + 18221
7 libSystem.B.dylib 0x937cc259 _pthread_start + 345
8 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9379eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x937cc6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x937fb5a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.iTunes 0x00004c78 0x1000 + 15480
4 com.apple.iTunes 0x003fb012 0x1000 + 4169746
5 com.apple.iTunes 0x003fbe93 0x1000 + 4173459
6 com.apple.iTunes 0x0000572d 0x1000 + 18221
7 libSystem.B.dylib 0x937cc259 _pthread_start + 345
8 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 5: com.apple.CFSocket.private
0 libSystem.B.dylib 0x937bdac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x90cc1c53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x937cc259 _pthread_start + 345
3 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 6: CoreAudioNotificationThread
0 libSystemB.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.CoreFoundation 0x90c822df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c87304 CFRunLoopRun + 84
5 com.apple.iTunes 0x004cd346 0x1000 + 5030726
6 com.apple.iTunes 0x0000572d 0x1000 + 18221
7 libSystem.B.dylib 0x937cc259 _pthread_start + 345
8 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x937c4412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x937c49a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x937c45c6 start_wqthread + 30
Thread 8: TrackProcessor::ManagerThread
0 libSystem.B.dylib 0x937ccaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x937cc75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x937ce3f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x00004c2d 0x1000 + 15405
4 com.apple.iTunes 0x00004b73 0x1000 + 15219
5 com.apple.iTunes 0x00004ac8 0x1000 + 15048
6 com.apple.iTunes 0x0020527c 0x1000 + 2114172
7 com.apple.iTunes 0x00205250 0x1000 + 2114128
8 com.apple.iTunes 0x0000572d 0x1000 + 18221
9 libSystem.Bdylib 0x937cc259 _pthread_start + 345
10 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 9: TrackProcessor::CooperativeProcessingFiber
0 libSystem.B.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.iTunes 0x0000ec8a 0x1000 + 56458
3 com.apple.iTunes 0x0000ea0d 0x1000 + 55821
4 com.apple.iTunes 0x0000fecb 0x1000 + 61131
5 com.apple.iTunes 0x00e7b249 0x1000 + 15180361
6 com.apple.iTunes 0x00e8047e 0x1000 + 15201406
7 com.apple.iTunes 0x00e803ba 0x1000 + 15201210
8 com.apple.iTunes 0x00004d32 0x1000 + 15666
9 libSystem.B.dylib 0x937cc259 _pthread_start + 345
10 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 10:
0 libSystemB.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.CoreFoundation 0x90c822df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c87304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001207a 0x1000 + 69754
6 com.apple.iTunes 0x0000572d 0x1000 + 18221
7 libSystem.B.dylib 0x937cc259 _pthread_start + 345
8 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 11: CFRunLoopThread
0 libSystem.B.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.CoreFoundation 0x90c822df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c87304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001207a 0x1000 + 69754
6 com.apple.iTunes 0x0000572d 0x1000 + 18221
7 libSystem.B.dylib 0x937cc259 _pthread_start + 345
8 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 12: CFRunLoopThread
0 libSystem.B.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.CoreFoundation 0x90c822df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c87304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001207a 0x1000 + 69754
6 com.apple.iTunes 0x0000572d 0x1000 + 18221
7 libSystem.B.dylib 0x937cc259 _pthread_start + 345
8 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.CoreFoundation 0x90c822df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c87304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001207a 0x1000 + 69754
6 com.apple.iTunes 0x0000572d 0x1000 + 18221
7 libSystem.B.dylib 0x937cc259 _pthread_start + 345
8 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.CoreFoundation 0x90c822df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c87304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001207a 0x1000 + 69754
6 com.apple.iTunes 0x0000572d 0x1000 + 18221
7 libSystem.B.dylib 0x937cc259 _pthread_start + 345
8 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 15: CFRunLoopThread
0 libSystem.B.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.CoreFoundation 0x90c822df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c87304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001207a 0x1000 + 69754
6 com.apple.iTunes 0x0000572d 0x1000 + 18221
7 libSystem.B.dylib 0x937cc259 _pthread_start + 345
8 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 16: CFRunLoopThread
0 libSystem.B.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.CoreFoundation 0x90c822df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c87304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001207a 0x1000 + 69754
6 com.apple.iTunes 0x0000572d 0x1000 + 18221
7 libSystem.B.dylib 0x937cc259 _pthread_start + 345
8 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 17: CFRunLoopThread
0 libSystem.B.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.CoreFoundation 0x90c822df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c87304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001207a 0x1000 + 69754
6 com.apple.iTunes 0x0000572d 0x1000 + 18221
7 libSystem.B.dylib 0x937cc259 _pthread_start + 345
8 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.iTunes 0x0000ec8a 0x1000 + 56458
3 com.apple.iTunes 0x0000ea0d 0x1000 + 55821
4 com.apple.iTunes 0x0000fecb 0x1000 + 61131
5 com.apple.iTunes 0x0009cb27 0x1000 + 637735
6 comapple.iTunes 0x0009ca53 0x1000 + 637523
7 com.apple.iTunes 0x005d633c 0x1000 + 6116156
8 com.apple.iTunes 0x005d604a 0x1000 + 6115402
9 com.apple.iTunes 0x005d7e6b 0x1000 + 6123115
10 com.apple.iTunes 0x006cbb4c 0x1000 + 7121740
11 com.apple.iTunes 0x00560181 0x1000 + 5632385
12 com.apple.iTunes 0x0055ec9b 0x1000 + 5627035
13 com.apple.iTunes 0x00004d3d 0x1000 + 15677
14 libSystem.B.dylib 0x937cc259 _pthread_start + 345
15 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 19: TrackProcessor::Data Extraction Thread
0 libSystem.B.dylib 0x937ccaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x937cc75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x937ce3f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x00004c2d 0x1000 + 15405
4 com.apple.iTunes 0x00062c3d 0x1000 + 400445
5 com.apple.iTunes 0x00d8bd47 0x1000 + 14200135
6 com.apple.iTunes 0x00062abf 0x1000 + 400063
7 comapple.iTunes 0x0000572d 0x1000 + 18221
8 libSystem.B.dylib 0x937cc259 _pthread_start + 345
9 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 20: CFRunLoopThread
0 libSystem.B.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.CoreFoundation 0x90c822df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c87304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001207a 0x1000 + 69754
6 com.apple.iTunes 0x0000572d 0x1000 + 18221
7 libSystem.B.dylib 0x937cc259 _pthread_start + 345
8 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 21: CFRunLoopThread
0 libSystem.B.dylib 0x9379eafa mach_msg_trap + 10
1 libSystem.B.dylib 0x9379f267 mach_msg + 68
2 com.apple.CoreFoundation 0x90c822df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x90c813c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x90c87304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0001207a 0x1000 + 69754
6 com.apple.iTunes 0x0000572d 0x1000 + 18221
7 libSystem.B.dylib 0x937cc259 _pthread_start + 345
8 libSystem.Bdylib 0x937cc0de thread_start + 34
Thread 22:
0 libSystem.B.dylib 0x937ccaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x937cc75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x937ce3f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x00004c2d 0x1000 + 15405
4 com.apple.iTunes 0x00004b73 0x1000 + 15219
5 com.apple.iTunes 0x00004ac8 0x1000 + 15048
6 com.apple.iTunes 0x0006fae4 0x1000 + 453348
7 com.apple.iTunes 0x00070d1e 0x1000 + 458014
8 com.apple.iTunes 0x000c1769 0x1000 + 788329
9 com.apple.iTunes 0x0069338d 0x1000 + 6890381
10 com.apple.iTunes 0x006938d5 0x1000 + 6891733
11 com.apple.iTunes 0x00897058 0x1000 + 9003096
12 com.apple.iTunes 0x0089502f 0x1000 + 8994863
13 com.apple.iTunes 0x000c4d17 0x1000 + 802071
14 com.apple.iTunes 0x000c25c1 0x1000 + 792001
15 com.apple.iTunes 0x0000572d 0x1000 + 18221
16 libSystem.B.dylib 0x937cc259 _pthread_start + 345
17 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 23:
0 libSystem.B.dylib 0x937bdac6 select$DARWIN_EXTSN + 10
1 com.apple.AirTrafficHost 0x1add3e0e _readDictionary + 254
2 com.apple.AirTrafficHost 0x1add4716 ATProcessLinkCopyMessageFromChild + 209
3 com.apple.AirTrafficHost 0x1add31c7 ATHostConnectionReadMessage + 78
4 com.apple.iTunes 0x00339d7b 0x1000 + 3378555
5 com.apple.iTunes 0x0000572d 0x1000 + 18221
6 libSystem.B.dylib 0x937cc259 _pthread_start + 345
7 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 24:
0 libSystem.B.dylib 0x937ccaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x937cc75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x937ce3f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x00004c2d 0x1000 + 15405
4 com.apple.iTunes 0x00062c3d 0x1000 + 400445
5 com.apple.iTunes 0x00d8bd47 0x1000 + 14200135
6 com.apple.iTunes 0x00062abf 0x1000 + 400063
7 com.apple.iTunes 0x0000572d 0x1000 + 18221
8 libSystem.B.dylib 0x937cc259 _pthread_start + 345
9 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 25:
0 libSystem.B.dylib 0x937ccaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x937cc75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x937ce3f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x00004c2d 0x1000 + 15405
4 com.apple.iTunes 0x00062c3d 0x1000 + 400445
5 com.apple.iTunes 0x00d8bd47 0x1000 + 14200135
6 com.apple.iTunes 0x00062abf 0x1000 + 400063
7 com.apple.iTunes 0x0000572d 0x1000 + 18221
8 libSystem.B.dylib 0x937cc259 _pthread_start + 345
9 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 26:
0 libSystem.B.dylib 0x9379eb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x937cc6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x937fb5a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.audio.CoreAudio 0x9209a3ab CAGuard::WaitFor(unsigned long long) + 219
4 com.apple.audio.CoreAudio 0x9209d3dd CAGuard::WaitUntil(unsigned long long) + 289
5 com.apple.audio.CoreAudio 0x9209acda HP_IOThread::WorkLoop() + 1892
6 com.apple.audio.CoreAudio 0x9209a571 HP_IOThread::ThreadEntry(HP_IOThread*) + 17
7 com.apple.audio.CoreAudio 0x9209a488 CAPThread::Entry(CAPThread*) + 140
8 libSystem.B.dylib 0x937cc259 _pthread_start + 345
9 libSystem.B.dylib 0x937cc0de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx: 0xffffffce
edi: 0xffffffce esi: 0x00000000 ebp: 0xbfffe3a8 esp: 0xbfffe390
ss: 0x0000001f efl: 0x00010286 eip: 0x00bdee14 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000031
Binary Images:
0x1000 - 0x1705fcf com.apple.iTunes 11.3.1 (11.3.1) <D5298A2D-9EB2-381B-A22C-693A3B76E240> /Applications/iTunes.app/Contents/MacOS/iTunes
0x19e5000 - 0x1a65ff3 com.apple.iTunes.iPodUpdater 10.7 (10.7) <A8FE9AA7-451A-34DE-97FB-3B7970CE8C0C> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x1ad0000 - 0x1af5ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCFTadashi wrote:
Still crash, although it last a bit longer before crashing than before.
Have you tried a full tear down and reinstall as shown in the second box of Troubleshooting issues with iTunes for Windows updates?
tt2 -
Somehow my "IPhoto" icon now says "Preview". When I click on "Preview" nothing opens up except the bar says Preview. When I click on the Preview on the bar, a box opens up with different items, except when I click on any of them, there is nothing there. The only thing that work is the "quit preview". However, it is still there where my IPhoto icon should be. I can't get into my IPhoto. How do I get rid of this "Preview" and how did it end up taking over the IPhoto icon???
No idea - and you provide no clues
what version of iPHoto do you have? Of the OS? is the iPhoto icon you are speaking of in the Dock?
re-read your post and try to provide information using standard Mac terms since we can not see you or your computer and only have your worrds to let us try to help you
Somehow my "IPhoto" icon now says "Preview". When I click on "Preview" nothing opens up except the bar says Preview. When I click on the Preview on the bar, a box opens up with different items, except when I click on any of them, there is nothing there. The only thing that work is the "quit preview". However, it is still there where my IPhoto icon should be. I can't get into my IPhoto. How do I get rid of this "Preview" and how did it end up taking over the IPhoto icon???
If you go to your Applications folder and double click on iPhoto what happen?
LN -
I have followed all the directions to download pictures from my iCloud to my PC, watched 2 videos, and started and restarted both devices and I can't get it to work. I am at my wits end- someone please help!
Problem closed (although not resolved). After working with Apple support, no resolution was found. I asked for a refund of the iTunes match purchase price, which was granted. Interestingly the support tech, who was very nice if not particularly helpful from a technical point of view, spun the "resolution" of refunding my iTunes match purchase price as a positive one, here is a quote from the final email
"I'm glad to hear that you're not having issues with the songs you've purchased. Nothing makes Apple happier than to hear that our customers concerns have been rectified."
It is notable that I never had an issue downloading music directly purchased thru the iTunes store, the only issue that existed was downloading songs that I ripped from my CD collection and "matched".
I'm happy that I received my money back, however I wish that the iTunes Match service worked for me (I was looking forward to this service). I'm most upset at the time I wasted trying to fix this problem.
I'll now download music the old fashioned way: syncing with iTunes directly. -
I am trying to download facetime for an Imac from the app store but i get no response,I ahave also tried to download OS X 10.7. but i get a message that says to assign a link? any ideas?
You need to go to MAS and purchase Lion for $29.95; the download will take considerable time because it is a very large download. I'd suggest that when the download is finished and before you install it to copy the installer to a safe place (external hard drive or another folder) so you have a copy if you need to reinstall.
-
I cant start my machine. when i push the starting button, the screen onely turns grey. it looks like its woorking, but nothing happens. 1 year old
You need to re install OSX. If you have the dmg file downloaded via torrentz this is how you can create a bootable external HD or Flash drive (8 GB+)
https://discussions.apple.com/message/23957654#23957654
Peace
Harry
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