Q10 - New synchronizing Link Software does not synchronize

Well, we finally have the "synchronizing update" to Link.
This is greeted with a warme welcome and many happy faces, not doubt.
However:
- after following the instructions, the sync runs, claim to be completed, but the agendas have not swapped appointments... ie the synch does not work.
I have tried to use the "local" calendar and the "Link" calendar options in the Q10 - makes no difference.
Has anyone been successful in using this synchronizing software?
Please note, this is to synchronize with the laptop, not an online email service.
Thank you for any help.

Hello lmgeuk,
Thank you for your question regarding Calendar synchronization using BlackBerry Link.
Have you been able to verify whether or not the synchronization process updates in either direction? Are you using the steps as listed here and have you tried selecting the remove device function, reconfiguring the synchronization settings and completing the process again?
If not - Let us know if this works for you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

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Sent: Thursday, December 11, 2014 6:01 PM
To: JOHN STAHLY
Subject: I have Adobe photoshop cs5. need to update camera raw, cause my camera raw is 2010and does not read my camera, I went out and downloaded the new one and it does not link to adobe photoshop cs5
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