Q10 not loading text messages

Hi I've been having a problem with my q10 not loading text messages. When I click on one it just shows their name but no message. If I get out of that message and go to another it just shows the first persons and and no message. This is really frustrating and I considering changing to a new phone like the Samsung galaxy phones. Can anyone help?! Pleas!!

Hi and Welcome to the Community!
Keep the phone on, and remove the battery for about a minute or more and then replace it
VIA | rat-7
http://supportforums.blackberry.com/t5/BlackBerry-Z10/z10-update-10-2-0-424-problem-with-text-messag...
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