Q10 Notifications problem

Hi everybody !
I got my new Blackberry Q10, one week ago and I am having problems with the notifications.
When I turn on my phone it's working well for a time then all stops. Notifications are not ringing, bell too, I can't see who's sending me notifications...
I have to go on the contact or in the text message to see if I got an answer from somebody...
If I turn off the phone and turn on again it's working again but just for a while and I have to turn off again and re-turn on to got new text messages....
I tried to reboot, to reinstall, to reset? nothing happen. It's really frustrating !!!

Hello Dhalster and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing an issue with your sound notifications.
What software version is your BlackBerry Q10 running? Check under Settings>About>OS.
Does this seem to occur with text messaging or all messages - emails, Facebook, Twitter etc?
Are you using the standard tones or did you select custom tones?
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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