Q10, problem with making a Security Copy

Two weeks ago, I haven't been able to make a Security Copy. A frame with "An error has been produced while making a security copy" (translated from Spanish) appears every time I try to make one.
It also says "It might have occurred a problem with the smartphone or the connection during the security copy. Verify that the smartphone is turned-on and is connected".
CAN YOU PLEASE HELP ME???
Thanks. Regards,
J

Are you Spanish speaking?
Estimado Usuario, lamentablemente este foro es solo para el idioma Ingles, sin embargo lo podemos ayudar en el foro especializado en Español, esta es la dirección donde gustosamente lo podemos atender:
http://foros.blackberry.com/t5/Foros-de-Soporte-General/ct-p/bscf_es
Muchas gracias
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Problems with Cisco AnyConnect Secure Mobility Client 3.1

Since I upgraded to Cisco AnyConnect Secure Mobility Client 3.1, I am unable to start my VPN.
The service does not start correctly anymore. I tried reinstabut no help.
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Here my logs.
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Date        : 07/23/2013
Time        : 08:49:37
Type        : Error
Source      : acvpninstall
Description : Function: FileMoveFiles
File: ..\Common\Utility\NativeSysFileCopy.cpp
Line: 388
Invoked Function: ::FindFirstFile
Return Code: 3 (0x00000003)
Description: The system cannot find the path specified.
Date        : 07/23/2013
Time        : 08:49:37
Type        : Error
Source      : acvpninstall
Description : Function: wWinMain
File: .\InstallHelper.cpp
Line: 354
Invoked Function: FileMoveFiles
Return Code: -33554423 (0xFE000009)
Description: GLOBAL_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:49:37
Type        : Error
Source      : acvpninstall
Description : Function: FileMoveFiles
File: ..\Common\Utility\NativeSysFileCopy.cpp
Line: 388
Invoked Function: ::FindFirstFile
Return Code: 3 (0x00000003)
Description: The system cannot find the path specified.
Date        : 07/23/2013
Time        : 08:49:37
Type        : Error
Source      : acvpninstall
Description : Function: wWinMain
File: .\InstallHelper.cpp
Line: 354
Invoked Function: FileMoveFiles
Return Code: -33554423 (0xFE000009)
Description: GLOBAL_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:49:37
Type        : Error
Source      : acvpninstall
Description : Function: FileMoveFiles
File: ..\Common\Utility\NativeSysFileCopy.cpp
Line: 388
Invoked Function: ::FindFirstFile
Return Code: 3 (0x00000003)
Description: The system cannot find the path specified.
Date        : 07/23/2013
Time        : 08:49:37
Type        : Error
Source      : acvpninstall
Description : Function: wWinMain
File: .\InstallHelper.cpp
Line: 354
Invoked Function: FileMoveFiles
Return Code: -33554423 (0xFE000009)
Description: GLOBAL_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:49:40
Type        : Information
Source      : acvpnva
Description : Function: CInstaller::PerformAction
File: .\VACon.cpp
Line: 522
Successfully installed service acsock
Date        : 07/23/2013
Time        : 08:49:40
Type        : Warning
Source      : acvpninstall
Description : Function: XmlLocalACPolMgr::GenerateLocalPolicy
File: .\Xml\XmlLocalACPolMgr.cpp
Line: 415
Local Security Policy file already exists and therefore will not be generated
Date        : 07/23/2013
Time        : 08:49:40
Type        : Information
Source      : acvpnagent
Description : Cisco AnyConnect Secure Mobility Client Agent starting, version 3.1.04059
Date        : 07/23/2013
Time        : 08:49:40
Type        : Error
Source      : acvpnagent
Description : Function: CBencodeStream::LoadStream
File: ..\..\PhoneHome\Bencode.cpp
Line: 126
Unable to open file for reading
Date        : 07/23/2013
Time        : 08:49:40
Type        : Error
Source      : acvpnagent
Description : Function: CBencodeDictionary::CBencodeDictionary
File: ..\..\PhoneHome\Bencode.cpp
Line: 1422
Bencode dictionary internalize failed
Date        : 07/23/2013
Time        : 08:49:40
Type        : Error
Source      : acvpnagent
Description : Function: CPhoneHomeVpn::CPhoneHomeVpn
File: .\PhoneHomeVpn.cpp
Line: 187
Failed to create Bencode dictionary
Date        : 07/23/2013
Time        : 08:49:40
Type        : Error
Source      : acvpnagent
Description : Function: CPhoneHomeVpn::CreateSingletonInstance
File: .\PhoneHomeVpn.cpp
Line: 82
Invoked Function: CPhoneHomeVpn
Return Code: -23396343 (0xFE9B0009)
Description: PHONEHOMEVPN_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:49:40
Type        : Warning
Source      : acvpnagent
Description : Function: CMainThread::CMainThread
File: .\MainThread.cpp
Line: 1017
Invoked Function: CPhoneHomeVpn::CreateSingletonInstance
Return Code: -23396343 (0xFE9B0009)
Description: PHONEHOMEVPN_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:49:40
Type        : Warning
Source      : acvpnagent
Description : Function: PluginLoader::QuickCreatePlugin
File: c:\temp\build\thehoff\ElGreco_MR40.391570230547\ElGreco_MR4\vpn\Common\Utility/PluginLoader.h
Line: 195
Invoked Function: PluginLoader::CreateInstance
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Description: PLUGINLOADER_ERROR_COULD_NOT_CREATE
com.cisco.anyconnect.leaf
Date        : 07/23/2013
Time        : 08:49:41
Type        : Information
Source      : acvpnagent
Description : Function: MsgCatalog::initMsgCatalog
File: .\i18n\MsgCatalog.cpp
Line: 246
Current locale: fr-LU
Date        : 07/23/2013
Time        : 08:49:41
Type        : Information
Source      : acvpnagent
Description : Function: ProfileMgr::loadProfiles
File: .\ProfileMgr.cpp
Line: 100
No profile is available.
Date        : 07/23/2013
Time        : 08:49:41
Type        : Information
Source      : acvpnagent
Description : Current Preference Settings:
ServiceDisable: false
CertificateStoreOverride: false
CertificateStore: All
ShowPreConnectMessage: false
AutoConnectOnStart: false
MinimizeOnConnect: true
LocalLanAccess: false
AutoReconnect: true
AutoReconnectBehavior: DisconnectOnSuspend
UseStartBeforeLogon: false
AutoUpdate: true
RSASecurIDIntegration: Automatic
WindowsLogonEnforcement: SingleLocalLogon
WindowsVPNEstablishment: LocalUsersOnly
ProxySettings: Native
AllowLocalProxyConnections: true
PPPExclusion: Disable
PPPExclusionServerIP:
AutomaticVPNPolicy: false
TrustedNetworkPolicy: Disconnect
UntrustedNetworkPolicy: Connect
TrustedDNSDomains:
TrustedDNSServers:
AlwaysOn: false
ConnectFailurePolicy: Closed
AllowCaptivePortalRemediation: false
CaptivePortalRemediationTimeout: 5
ApplyLastVPNLocalResourceRules: false
AllowVPNDisconnect: true
EnableScripting: false
TerminateScriptOnNextEvent: false
EnablePostSBLOnConnectScript: true
AutomaticCertSelection: true
RetainVpnOnLogoff: false
UserEnforcement: SameUserOnly
EnableAutomaticServerSelection: false
AutoServerSelectionImprovement: 20
AutoServerSelectionSuspendTime: 4
AuthenticationTimeout: 12
SafeWordSofTokenIntegration: false
AllowIPsecOverSSL: false
ClearSmartcardPin: true
IPProtocolSupport: IPv4,IPv6
AllowManualHostInput: true
BlockUntrustedServers: true
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Date        : 07/23/2013
Time        : 08:49:41
Type        : Error
Source      : acvpnagent
Description : Function: CSocketSupport::ipv6EnabledOnVA
File: .\IPC\SocketSupport_win.cpp
Line: 284
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Description: cannot open VPNVA Enum registry key (VA driver not installed?)
Date        : 07/23/2013
Time        : 08:49:41
Type        : Error
Source      : acvpnagent
Description : Function: CSocketSupport::ipv6EnabledOnVA
File: .\IPC\SocketSupport_win.cpp
Line: 284
Invoked Function: CSocketSupport::ipv6EnabledOnVA
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Description: cannot open VPNVA Enum registry key (VA driver not installed?)
Date        : 07/23/2013
Time        : 08:49:41
Type        : Information
Source      : acvpnagent
Description : Function: CCvcConfig::readConfigParamFromFile
File: .\vpnconfig.cpp
Line: 5824
The specified configuration file for MUS service does not exist
Date        : 07/23/2013
Time        : 08:49:41
Type        : Information
Source      : acvpnagent
Description : Function: CThread::createThread
File: .\Utility\Thread.cpp
Line: 238
The thread (0x00001F84) has been successfully created.
Date        : 07/23/2013
Time        : 08:49:41
Type        : Information
Source      : acvpnagent
Description : Cisco AnyConnect Secure Mobility Client Agent started, version 3.1.04059
Date        : 07/23/2013
Time        : 08:49:41
Type        : Information
Source      : acvpnagent
Description : Function: CInterfaceRouteMonitorCommon::logInterfaces
File: .\Routing\InterfaceRouteMonitorCommon.cpp
Line: 477
IP Address Interface List:
FE80:0:0:0:DDA0:24CA:FE35:4D19
148.110.133.126
FE80:0:0:0:19A3:961F:C11C:3724
192.168.164.1
FE80:0:0:0:80B3:F3CD:CA44:952E
169.254.149.46
Date        : 07/23/2013
Time        : 08:49:45
Type        : Information
Source      : acvpnagent
Description : Cisco AnyConnect Secure Mobility Client Agent starting, version 3.1.04059
Date        : 07/23/2013
Time        : 08:49:45
Type        : Error
Source      : acvpnagent
Description : Function: CBencodeStream::LoadStream
File: ..\..\PhoneHome\Bencode.cpp
Line: 126
Unable to open file for reading
Date        : 07/23/2013
Time        : 08:49:45
Type        : Error
Source      : acvpnagent
Description : Function: CBencodeDictionary::CBencodeDictionary
File: ..\..\PhoneHome\Bencode.cpp
Line: 1422
Bencode dictionary internalize failed
Date        : 07/23/2013
Time        : 08:49:45
Type        : Error
Source      : acvpnagent
Description : Function: CPhoneHomeVpn::CPhoneHomeVpn
File: .\PhoneHomeVpn.cpp
Line: 187
Failed to create Bencode dictionary
Date        : 07/23/2013
Time        : 08:49:45
Type        : Error
Source      : acvpnagent
Description : Function: CPhoneHomeVpn::CreateSingletonInstance
File: .\PhoneHomeVpn.cpp
Line: 82
Invoked Function: CPhoneHomeVpn
Return Code: -23396343 (0xFE9B0009)
Description: PHONEHOMEVPN_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:49:45
Type        : Warning
Source      : acvpnagent
Description : Function: CMainThread::CMainThread
File: .\MainThread.cpp
Line: 1017
Invoked Function: CPhoneHomeVpn::CreateSingletonInstance
Return Code: -23396343 (0xFE9B0009)
Description: PHONEHOMEVPN_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:49:45
Type        : Warning
Source      : acvpnagent
Description : Function: PluginLoader::QuickCreatePlugin
File: c:\temp\build\thehoff\ElGreco_MR40.391570230547\ElGreco_MR4\vpn\Common\Utility/PluginLoader.h
Line: 195
Invoked Function: PluginLoader::CreateInstance
Return Code: -29360116 (0xFE40000C)
Description: PLUGINLOADER_ERROR_COULD_NOT_CREATE
com.cisco.anyconnect.leaf
Date        : 07/23/2013
Time        : 08:49:45
Type        : Information
Source      : acvpnagent
Description : Function: MsgCatalog::initMsgCatalog
File: .\i18n\MsgCatalog.cpp
Line: 246
Current locale: fr-LU
Date        : 07/23/2013
Time        : 08:49:45
Type        : Information
Source      : acvpnagent
Description : Function: ProfileMgr::loadProfiles
File: .\ProfileMgr.cpp
Line: 100
No profile is available.
Date        : 07/23/2013
Time        : 08:49:45
Type        : Information
Source      : acvpnagent
Description : Current Preference Settings:
ServiceDisable: false
CertificateStoreOverride: false
CertificateStore: All
ShowPreConnectMessage: false
AutoConnectOnStart: false
MinimizeOnConnect: true
LocalLanAccess: false
AutoReconnect: true
AutoReconnectBehavior: DisconnectOnSuspend
UseStartBeforeLogon: false
AutoUpdate: true
RSASecurIDIntegration: Automatic
WindowsLogonEnforcement: SingleLocalLogon
WindowsVPNEstablishment: LocalUsersOnly
ProxySettings: Native
AllowLocalProxyConnections: true
PPPExclusion: Disable
PPPExclusionServerIP:
AutomaticVPNPolicy: false
TrustedNetworkPolicy: Disconnect
UntrustedNetworkPolicy: Connect
TrustedDNSDomains:
TrustedDNSServers:
AlwaysOn: false
ConnectFailurePolicy: Closed
AllowCaptivePortalRemediation: false
CaptivePortalRemediationTimeout: 5
ApplyLastVPNLocalResourceRules: false
AllowVPNDisconnect: true
EnableScripting: false
TerminateScriptOnNextEvent: false
EnablePostSBLOnConnectScript: true
AutomaticCertSelection: true
RetainVpnOnLogoff: false
UserEnforcement: SameUserOnly
EnableAutomaticServerSelection: false
AutoServerSelectionImprovement: 20
AutoServerSelectionSuspendTime: 4
AuthenticationTimeout: 12
SafeWordSofTokenIntegration: false
AllowIPsecOverSSL: false
ClearSmartcardPin: true
IPProtocolSupport: IPv4,IPv6
AllowManualHostInput: true
BlockUntrustedServers: true
PublicProxyServerAddress:
Date        : 07/23/2013
Time        : 08:49:45
Type        : Error
Source      : acvpnagent
Description : Function: CSocketSupport::ipv6EnabledOnVA
File: .\IPC\SocketSupport_win.cpp
Line: 284
Invoked Function: CSocketSupport::ipv6EnabledOnVA
Return Code: 2 (0x00000002)
Description: cannot open VPNVA Enum registry key (VA driver not installed?)
Date        : 07/23/2013
Time        : 08:49:45
Type        : Error
Source      : acvpnagent
Description : Function: CSocketSupport::ipv6EnabledOnVA
File: .\IPC\SocketSupport_win.cpp
Line: 284
Invoked Function: CSocketSupport::ipv6EnabledOnVA
Return Code: 2 (0x00000002)
Description: cannot open VPNVA Enum registry key (VA driver not installed?)
Date        : 07/23/2013
Time        : 08:49:45
Type        : Information
Source      : acvpnagent
Description : Function: CCvcConfig::readConfigParamFromFile
File: .\vpnconfig.cpp
Line: 5824
The specified configuration file for MUS service does not exist
Date        : 07/23/2013
Time        : 08:49:45
Type        : Information
Source      : acvpnagent
Description : Function: CThread::createThread
File: .\Utility\Thread.cpp
Line: 238
The thread (0x00001F20) has been successfully created.
Date        : 07/23/2013
Time        : 08:49:45
Type        : Information
Source      : acvpnagent
Description : Cisco AnyConnect Secure Mobility Client Agent started, version 3.1.04059
Date        : 07/23/2013
Time        : 08:49:45
Type        : Information
Source      : acvpnagent
Description : Function: CInterfaceRouteMonitorCommon::logInterfaces
File: .\Routing\InterfaceRouteMonitorCommon.cpp
Line: 477
IP Address Interface List:
FE80:0:0:0:DDA0:24CA:FE35:4D19
148.110.133.126
FE80:0:0:0:19A3:961F:C11C:3724
192.168.164.1
FE80:0:0:0:80B3:F3CD:CA44:952E
169.254.149.46
Date        : 07/23/2013
Time        : 08:49:48
Type        : Information
Source      : acvpninstall
Description : Function: SetInheritACLsFromParent
File: .\ACLManager.cpp
Line: 31
Attributes for C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\ are 0x2010
Date        : 07/23/2013
Time        : 08:49:48
Type        : Information
Source      : acvpninstall
Description : Function: SetInheritACLsFromParent
File: .\ACLManager.cpp
Line: 56
Obtaining ACLs for directory C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\
Date        : 07/23/2013
Time        : 08:49:48
Type        : Information
Source      : acvpninstall
Description : Function: SetInheritACLsFromParent
File: .\ACLManager.cpp
Line: 31
Attributes for C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\CustomerExperienceFeedback are 0x2010
Date        : 07/23/2013
Time        : 08:49:48
Type        : Information
Source      : acvpninstall
Description : Function: SetInheritACLsFromParent
File: .\ACLManager.cpp
Line: 56
Obtaining ACLs for directory C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\CustomerExperienceFeedback\
Date        : 07/23/2013
Time        : 08:49:48
Type        : Information
Source      : acvpninstall
Description : Function: SetInheritACLsFromParent
File: .\ACLManager.cpp
Line: 31
Attributes for C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Help are 0x2010
Date        : 07/23/2013
Time        : 08:49:48
Type        : Information
Source      : acvpninstall
Description : Function: SetInheritACLsFromParent
File: .\ACLManager.cpp
Line: 56
Obtaining ACLs for directory C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Help\
Date        : 07/23/2013
Time        : 08:49:48
Type        : Information
Source      : acvpninstall
Description : Function: SetInheritACLsFromParent
File: .\ACLManager.cpp
Line: 31
Attributes for C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\l10n are 0x2010
Date        : 07/23/2013
Time        : 08:49:48
Type        : Information
Source      : acvpninstall
Description : Function: SetInheritACLsFromParent
File: .\ACLManager.cpp
Line: 56
Obtaining ACLs for directory C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\l10n\
Date        : 07/23/2013
Time        : 08:49:48
Type        : Information
Source      : acvpninstall
Description : Function: SetInheritACLsFromParent
File: .\ACLManager.cpp
Line: 31
Attributes for C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile are 0x2010
Date        : 07/23/2013
Time        : 08:49:48
Type        : Information
Source      : acvpninstall
Description : Function: SetInheritACLsFromParent
File: .\ACLManager.cpp
Line: 56
Obtaining ACLs for directory C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Profile\
Date        : 07/23/2013
Time        : 08:49:48
Type        : Information
Source      : acvpninstall
Description : Function: SetInheritACLsFromParent
File: .\ACLManager.cpp
Line: 31
Attributes for C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Script are 0x2010
Date        : 07/23/2013
Time        : 08:49:48
Type        : Information
Source      : acvpninstall
Description : Function: SetInheritACLsFromParent
File: .\ACLManager.cpp
Line: 56
Obtaining ACLs for directory C:\ProgramData\Cisco\Cisco AnyConnect Secure Mobility Client\Script\
Date        : 07/23/2013
Time        : 08:49:49
Type        : Information
Source      : acvpnagent
Description : Cisco AnyConnect Secure Mobility Client Agent starting, version 3.1.04059
Date        : 07/23/2013
Time        : 08:49:50
Type        : Error
Source      : acvpnagent
Description : Function: CBencodeStream::LoadStream
File: ..\..\PhoneHome\Bencode.cpp
Line: 126
Unable to open file for reading
Date        : 07/23/2013
Time        : 08:49:50
Type        : Error
Source      : acvpnagent
Description : Function: CBencodeDictionary::CBencodeDictionary
File: ..\..\PhoneHome\Bencode.cpp
Line: 1422
Bencode dictionary internalize failed
Date        : 07/23/2013
Time        : 08:49:50
Type        : Error
Source      : acvpnagent
Description : Function: CPhoneHomeVpn::CPhoneHomeVpn
File: .\PhoneHomeVpn.cpp
Line: 187
Failed to create Bencode dictionary
Date        : 07/23/2013
Time        : 08:49:50
Type        : Error
Source      : acvpnagent
Description : Function: CPhoneHomeVpn::CreateSingletonInstance
File: .\PhoneHomeVpn.cpp
Line: 82
Invoked Function: CPhoneHomeVpn
Return Code: -23396343 (0xFE9B0009)
Description: PHONEHOMEVPN_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:49:50
Type        : Warning
Source      : acvpnagent
Description : Function: CMainThread::CMainThread
File: .\MainThread.cpp
Line: 1017
Invoked Function: CPhoneHomeVpn::CreateSingletonInstance
Return Code: -23396343 (0xFE9B0009)
Description: PHONEHOMEVPN_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:49:50
Type        : Warning
Source      : acvpnagent
Description : Function: PluginLoader::QuickCreatePlugin
File: c:\temp\build\thehoff\ElGreco_MR40.391570230547\ElGreco_MR4\vpn\Common\Utility/PluginLoader.h
Line: 195
Invoked Function: PluginLoader::CreateInstance
Return Code: -29360116 (0xFE40000C)
Description: PLUGINLOADER_ERROR_COULD_NOT_CREATE
com.cisco.anyconnect.leaf
Date        : 07/23/2013
Time        : 08:49:50
Type        : Information
Source      : acvpnagent
Description : Function: MsgCatalog::initMsgCatalog
File: .\i18n\MsgCatalog.cpp
Line: 246
Current locale: fr-LU
Date        : 07/23/2013
Time        : 08:49:50
Type        : Information
Source      : acvpnagent
Description : Function: ProfileMgr::loadProfiles
File: .\ProfileMgr.cpp
Line: 100
No profile is available.
Date        : 07/23/2013
Time        : 08:49:50
Type        : Information
Source      : acvpnagent
Description : Current Preference Settings:
ServiceDisable: false
CertificateStoreOverride: false
CertificateStore: All
ShowPreConnectMessage: false
AutoConnectOnStart: false
MinimizeOnConnect: true
LocalLanAccess: false
AutoReconnect: true
AutoReconnectBehavior: DisconnectOnSuspend
UseStartBeforeLogon: false
AutoUpdate: true
RSASecurIDIntegration: Automatic
WindowsLogonEnforcement: SingleLocalLogon
WindowsVPNEstablishment: LocalUsersOnly
ProxySettings: Native
AllowLocalProxyConnections: true
PPPExclusion: Disable
PPPExclusionServerIP:
AutomaticVPNPolicy: false
TrustedNetworkPolicy: Disconnect
UntrustedNetworkPolicy: Connect
TrustedDNSDomains:
TrustedDNSServers:
AlwaysOn: false
ConnectFailurePolicy: Closed
AllowCaptivePortalRemediation: false
CaptivePortalRemediationTimeout: 5
ApplyLastVPNLocalResourceRules: false
AllowVPNDisconnect: true
EnableScripting: false
TerminateScriptOnNextEvent: false
EnablePostSBLOnConnectScript: true
AutomaticCertSelection: true
RetainVpnOnLogoff: false
UserEnforcement: SameUserOnly
EnableAutomaticServerSelection: false
AutoServerSelectionImprovement: 20
AutoServerSelectionSuspendTime: 4
AuthenticationTimeout: 12
SafeWordSofTokenIntegration: false
AllowIPsecOverSSL: false
ClearSmartcardPin: true
IPProtocolSupport: IPv4,IPv6
AllowManualHostInput: true
BlockUntrustedServers: true
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Date        : 07/23/2013
Time        : 08:49:50
Type        : Information
Source      : acvpnagent
Description : Function: CCvcConfig::readConfigParamFromFile
File: .\vpnconfig.cpp
Line: 5824
The specified configuration file for MUS service does not exist
Date        : 07/23/2013
Time        : 08:49:50
Type        : Information
Source      : acvpnagent
Description : Function: CThread::createThread
File: .\Utility\Thread.cpp
Line: 238
The thread (0x000016C0) has been successfully created.
Date        : 07/23/2013
Time        : 08:49:50
Type        : Information
Source      : acvpnagent
Description : Cisco AnyConnect Secure Mobility Client Agent started, version 3.1.04059
Date        : 07/23/2013
Time        : 08:49:50
Type        : Information
Source      : acvpnagent
Description : Function: CInterfaceRouteMonitorCommon::logInterfaces
File: .\Routing\InterfaceRouteMonitorCommon.cpp
Line: 477
IP Address Interface List:
FE80:0:0:0:DDA0:24CA:FE35:4D19
148.110.133.126
FE80:0:0:0:19A3:961F:C11C:3724
192.168.164.1
FE80:0:0:0:80B3:F3CD:CA44:952E
169.254.149.46
Date        : 07/23/2013
Time        : 08:50:10
Type        : Information
Source      : acvpnagent
Description : Cisco AnyConnect Secure Mobility Client Agent starting, version 3.1.04059
Date        : 07/23/2013
Time        : 08:50:11
Type        : Error
Source      : acvpnagent
Description : Function: CBencodeStream::LoadStream
File: ..\..\PhoneHome\Bencode.cpp
Line: 126
Unable to open file for reading
Date        : 07/23/2013
Time        : 08:50:11
Type        : Error
Source      : acvpnagent
Description : Function: CBencodeDictionary::CBencodeDictionary
File: ..\..\PhoneHome\Bencode.cpp
Line: 1422
Bencode dictionary internalize failed
Date        : 07/23/2013
Time        : 08:50:11
Type        : Error
Source      : acvpnagent
Description : Function: CPhoneHomeVpn::CPhoneHomeVpn
File: .\PhoneHomeVpn.cpp
Line: 187
Failed to create Bencode dictionary
Date        : 07/23/2013
Time        : 08:50:11
Type        : Error
Source      : acvpnagent
Description : Function: CPhoneHomeVpn::CreateSingletonInstance
File: .\PhoneHomeVpn.cpp
Line: 82
Invoked Function: CPhoneHomeVpn
Return Code: -23396343 (0xFE9B0009)
Description: PHONEHOMEVPN_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:50:11
Type        : Warning
Source      : acvpnagent
Description : Function: CMainThread::CMainThread
File: .\MainThread.cpp
Line: 1017
Invoked Function: CPhoneHomeVpn::CreateSingletonInstance
Return Code: -23396343 (0xFE9B0009)
Description: PHONEHOMEVPN_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:50:11
Type        : Warning
Source      : acvpnagent
Description : Function: PluginLoader::QuickCreatePlugin
File: c:\temp\build\thehoff\ElGreco_MR40.391570230547\ElGreco_MR4\vpn\Common\Utility/PluginLoader.h
Line: 195
Invoked Function: PluginLoader::CreateInstance
Return Code: -29360116 (0xFE40000C)
Description: PLUGINLOADER_ERROR_COULD_NOT_CREATE
com.cisco.anyconnect.leaf
Date        : 07/23/2013
Time        : 08:50:11
Type        : Information
Source      : acvpnagent
Description : Function: MsgCatalog::initMsgCatalog
File: .\i18n\MsgCatalog.cpp
Line: 246
Current locale: fr-LU
Date        : 07/23/2013
Time        : 08:50:11
Type        : Information
Source      : acvpnagent
Description : Function: ProfileMgr::loadProfiles
File: .\ProfileMgr.cpp
Line: 100
No profile is available.
Date        : 07/23/2013
Time        : 08:50:11
Type        : Information
Source      : acvpnagent
Description : Current Preference Settings:
ServiceDisable: false
CertificateStoreOverride: false
CertificateStore: All
ShowPreConnectMessage: false
AutoConnectOnStart: false
MinimizeOnConnect: true
LocalLanAccess: false
AutoReconnect: true
AutoReconnectBehavior: DisconnectOnSuspend
UseStartBeforeLogon: false
AutoUpdate: true
RSASecurIDIntegration: Automatic
WindowsLogonEnforcement: SingleLocalLogon
WindowsVPNEstablishment: LocalUsersOnly
ProxySettings: Native
AllowLocalProxyConnections: true
PPPExclusion: Disable
PPPExclusionServerIP:
AutomaticVPNPolicy: false
TrustedNetworkPolicy: Disconnect
UntrustedNetworkPolicy: Connect
TrustedDNSDomains:
TrustedDNSServers:
AlwaysOn: false
ConnectFailurePolicy: Closed
AllowCaptivePortalRemediation: false
CaptivePortalRemediationTimeout: 5
ApplyLastVPNLocalResourceRules: false
AllowVPNDisconnect: true
EnableScripting: false
TerminateScriptOnNextEvent: false
EnablePostSBLOnConnectScript: true
AutomaticCertSelection: true
RetainVpnOnLogoff: false
UserEnforcement: SameUserOnly
EnableAutomaticServerSelection: false
AutoServerSelectionImprovement: 20
AutoServerSelectionSuspendTime: 4
AuthenticationTimeout: 12
SafeWordSofTokenIntegration: false
AllowIPsecOverSSL: false
ClearSmartcardPin: true
IPProtocolSupport: IPv4,IPv6
AllowManualHostInput: true
BlockUntrustedServers: true
PublicProxyServerAddress:
Date        : 07/23/2013
Time        : 08:50:11
Type        : Information
Source      : acvpnagent
Description : Function: CCvcConfig::readConfigParamFromFile
File: .\vpnconfig.cpp
Line: 5824
The specified configuration file for MUS service does not exist
Date        : 07/23/2013
Time        : 08:50:11
Type        : Information
Source      : acvpnagent
Description : Function: CThread::createThread
File: .\Utility\Thread.cpp
Line: 238
The thread (0x00001F34) has been successfully created.
Date        : 07/23/2013
Time        : 08:50:11
Type        : Information
Source      : acvpnagent
Description : Cisco AnyConnect Secure Mobility Client Agent started, version 3.1.04059
Date        : 07/23/2013
Time        : 08:50:11
Type        : Information
Source      : acvpnagent
Description : Function: CInterfaceRouteMonitorCommon::logInterfaces
File: .\Routing\InterfaceRouteMonitorCommon.cpp
Line: 477
IP Address Interface List:
FE80:0:0:0:DDA0:24CA:FE35:4D19
148.110.133.126
FE80:0:0:0:19A3:961F:C11C:3724
192.168.164.1
FE80:0:0:0:80B3:F3CD:CA44:952E
169.254.149.46
Date        : 07/23/2013
Time        : 08:50:19
Type        : Information
Source      : acvpnui
Description : Cisco AnyConnect Secure Mobility Client GUI started, version 3.1.04059
Date        : 07/23/2013
Time        : 08:50:20
Type        : Information
Source      : acvpnui
Description : Initializing vpnapi version 3.1.04059 ().
Date        : 07/23/2013
Time        : 08:50:21
Type        : Information
Source      : acvpnui
Description : Function: MsgCatalog::initMsgCatalog
File: .\i18n\MsgCatalog.cpp
Line: 246
Current locale: fr-LU
Date        : 07/23/2013
Time        : 08:50:21
Type        : Information
Source      : acvpnui
Description : Function: ProfileMgr::loadProfiles
File: .\ProfileMgr.cpp
Line: 100
No profile is available.
Date        : 07/23/2013
Time        : 08:50:21
Type        : Warning
Source      : acvpnui
Description : Function: ClientIfcBase::getCurrentState
File: .\ClientIfcBase.cpp
Line: 2058
API service not ready
Date        : 07/23/2013
Time        : 08:50:21
Type        : Information
Source      : acvpnui
Description : Current Preference Settings:
ServiceDisable: false
CertificateStoreOverride: false
CertificateStore: All
ShowPreConnectMessage: false
AutoConnectOnStart: false
MinimizeOnConnect: true
LocalLanAccess: false
AutoReconnect: true
AutoReconnectBehavior: DisconnectOnSuspend
UseStartBeforeLogon: false
AutoUpdate: true
RSASecurIDIntegration: Automatic
WindowsLogonEnforcement: SingleLocalLogon
WindowsVPNEstablishment: LocalUsersOnly
ProxySettings: Native
AllowLocalProxyConnections: true
PPPExclusion: Disable
PPPExclusionServerIP:
AutomaticVPNPolicy: false
TrustedNetworkPolicy: Disconnect
UntrustedNetworkPolicy: Connect
TrustedDNSDomains:
TrustedDNSServers:
AlwaysOn: false
ConnectFailurePolicy: Closed
AllowCaptivePortalRemediation: false
CaptivePortalRemediationTimeout: 5
ApplyLastVPNLocalResourceRules: false
AllowVPNDisconnect: true
EnableScripting: false
TerminateScriptOnNextEvent: false
EnablePostSBLOnConnectScript: true
AutomaticCertSelection: true
RetainVpnOnLogoff: false
UserEnforcement: SameUserOnly
EnableAutomaticServerSelection: false
AutoServerSelectionImprovement: 20
AutoServerSelectionSuspendTime: 4
AuthenticationTimeout: 12
SafeWordSofTokenIntegration: false
AllowIPsecOverSSL: false
ClearSmartcardPin: true
IPProtocolSupport: IPv4,IPv6
AllowManualHostInput: true
BlockUntrustedServers: true
PublicProxyServerAddress:
Date        : 07/23/2013
Time        : 08:50:21
Type        : Warning
Source      : acvpnui
Description : Function: PluginLoader::QuickCreatePlugin
File: c:\temp\build\thehoff\ElGreco_MR40.391570230547\ElGreco_MR4\vpn\Common\Utility/PluginLoader.h
Line: 195
Invoked Function: PluginLoader::CreateInstance
Return Code: -29360116 (0xFE40000C)
Description: PLUGINLOADER_ERROR_COULD_NOT_CREATE
com.cisco.anyconnect.nam.api
Date        : 07/23/2013
Time        : 08:50:21
Type        : Information
Source      : acvpnui
Description : Function: L2Api::attach
File: .\L2Api.cpp
Line: 87
The NAM/L2 Api could not be found or failed to load, skipping.
Date        : 07/23/2013
Time        : 08:50:21
Type        : Warning
Source      : acvpnui
Description : Function: PluginLoader::QuickCreatePlugin
File: c:\temp\build\thehoff\ElGreco_MR40.391570230547\ElGreco_MR4\vpn\Common\Utility/PluginLoader.h
Line: 195
Invoked Function: PluginLoader::CreateInstance
Return Code: -29360116 (0xFE40000C)
Description: PLUGINLOADER_ERROR_COULD_NOT_CREATE
com.cisco.anyconnect.websecurity.api
Date        : 07/23/2013
Time        : 08:50:21
Type        : Information
Source      : acvpnui
Description : Function: SSApi::attach
File: ..\common\SSApi.cpp
Line: 51
The Web Security API could not be found or failed to load, skipping.
Date        : 07/23/2013
Time        : 08:50:21
Type        : Error
Source      : acvpnui
Description : Function: MFDartBox::getDARTInstallDir
File: .\MFDartBox.cpp
Line: 332
Invoked Function: MsiEnumProductsExW
Return Code: 259 (0x00000103)
Description: No more data is available.
Date        : 07/23/2013
Time        : 08:50:21
Type        : Warning
Source      : acvpnui
Description : Function: ClientIfcBase::getStats
File: .\ClientIfcBase.cpp
Line: 1723
Called when API service not ready.
Date        : 07/23/2013
Time        : 08:50:22
Type        : Error
Source      : acvpnui
Description : Function: CSocketTransport::connectTransport
File: .\IPC\SocketTransport.cpp
Line: 981
Invoked Function: ::WSAConnect
Return Code: 10061 (0x0000274D)
Description: No connection could be made because the target machine actively refused it.
Date        : 07/23/2013
Time        : 08:50:22
Type        : Error
Source      : acvpnui
Description : Function: CIpcTransport::connectIpc
File: .\IPC\IPCTransport.cpp
Line: 252
Invoked Function: CSocketTransport::connectTransport
Return Code: -31588340 (0xFE1E000C)
Description: SOCKETTRANSPORT_ERROR_CONNECT
Date        : 07/23/2013
Time        : 08:50:22
Type        : Error
Source      : acvpnui
Description : Function: CIpcTransport::terminateIpcConnection
File: .\IPC\IPCTransport.cpp
Line: 404
Invoked Function: CSocketTransport::writeSocketBlocking
Return Code: -31588319 (0xFE1E0021)
Description: SOCKETTRANSPORT_ERROR_NO_SOCKET_HANDLE:The socket transport does not possess a valid socket handle.
Date        : 07/23/2013
Time        : 08:50:22
Type        : Error
Source      : acvpnui
Description : Function: ApiIpc::initIpc
File: .\ApiIpc.cpp
Line: 423
Invoked Function: CIpcTransport::connectIpc
Return Code: -31588340 (0xFE1E000C)
Description: SOCKETTRANSPORT_ERROR_CONNECT
Date        : 07/23/2013
Time        : 08:50:22
Type        : Error
Source      : acvpnui
Description : Function: ApiIpc::initiateAgentConnection
File: .\ApiIpc.cpp
Line: 336
Invoked Function: ApiIpc::initIpc
Return Code: -31588340 (0xFE1E000C)
Description: SOCKETTRANSPORT_ERROR_CONNECT
Date        : 07/23/2013
Time        : 08:50:22
Type        : Error
Source      : acvpnui
Description : Function: ApiIpc::run
File: .\ApiIpc.cpp
Line: 570
Invoked Function: ApiIpc::initiateAgentConnection
Return Code: -31588340 (0xFE1E000C)
Description: SOCKETTRANSPORT_ERROR_CONNECT
Date        : 07/23/2013
Time        : 08:50:22
Type        : Error
Source      : acvpnui
Description : Function: ClientIfcBase::attach
File: .\ClientIfcBase.cpp
Line: 606
Client failed to attach.
Date        : 07/23/2013
Time        : 08:50:25
Type        : Error
Source      : acvpnui
Description : Function: CMainFrame::OnCreate
File: .\mainfrm.cpp
Line: 342
Invoked Function: The VPN service is not responding or available.
Return Code: -33554423 (0xFE000009)
Description: GLOBAL_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:50:25
Type        : Information
Source      : acvpnui
Description : Function: ClientIfcBase::detach
File: .\ClientIfcBase.cpp
Line: 438
Shutting down vpnapi
Date        : 07/23/2013
Time        : 08:50:25
Type        : Error
Source      : acvpnui
Description : Function: ConnectMgr::activateConnectEvent
File: .\ConnectMgr.cpp
Line: 1352
NULL object. Cannot establish a connection at this time.
Date        : 07/23/2013
Time        : 08:50:25
Type        : Information
Source      : acvpnui
Description : Cisco AnyConnect Secure Mobility Client GUI exiting, version 3.1.04059 , return code 0 [0x00000000]
Date        : 07/23/2013
Time        : 08:51:12
Type        : Information
Source      : acvpnagent
Description : Cisco AnyConnect Secure Mobility Client Agent starting, version 3.1.04059
Date        : 07/23/2013
Time        : 08:51:12
Type        : Error
Source      : acvpnagent
Description : Function: CBencodeStream::LoadStream
File: ..\..\PhoneHome\Bencode.cpp
Line: 126
Unable to open file for reading
Date        : 07/23/2013
Time        : 08:51:12
Type        : Error
Source      : acvpnagent
Description : Function: CBencodeDictionary::CBencodeDictionary
File: ..\..\PhoneHome\Bencode.cpp
Line: 1422
Bencode dictionary internalize failed
Date        : 07/23/2013
Time        : 08:51:12
Type        : Error
Source      : acvpnagent
Description : Function: CPhoneHomeVpn::CPhoneHomeVpn
File: .\PhoneHomeVpn.cpp
Line: 187
Failed to create Bencode dictionary
Date        : 07/23/2013
Time        : 08:51:12
Type        : Error
Source      : acvpnagent
Description : Function: CPhoneHomeVpn::CreateSingletonInstance
File: .\PhoneHomeVpn.cpp
Line: 82
Invoked Function: CPhoneHomeVpn
Return Code: -23396343 (0xFE9B0009)
Description: PHONEHOMEVPN_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:51:12
Type        : Warning
Source      : acvpnagent
Description : Function: CMainThread::CMainThread
File: .\MainThread.cpp
Line: 1017
Invoked Function: CPhoneHomeVpn::CreateSingletonInstance
Return Code: -23396343 (0xFE9B0009)
Description: PHONEHOMEVPN_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:51:12
Type        : Warning
Source      : acvpnagent
Description : Function: PluginLoader::QuickCreatePlugin
File: c:\temp\build\thehoff\ElGreco_MR40.391570230547\ElGreco_MR4\vpn\Common\Utility/PluginLoader.h
Line: 195
Invoked Function: PluginLoader::CreateInstance
Return Code: -29360116 (0xFE40000C)
Description: PLUGINLOADER_ERROR_COULD_NOT_CREATE
com.cisco.anyconnect.leaf
Date        : 07/23/2013
Time        : 08:51:12
Type        : Information
Source      : acvpnagent
Description : Function: MsgCatalog::initMsgCatalog
File: .\i18n\MsgCatalog.cpp
Line: 246
Current locale: fr-LU
Date        : 07/23/2013
Time        : 08:51:12
Type        : Information
Source      : acvpnagent
Description : Function: ProfileMgr::loadProfiles
File: .\ProfileMgr.cpp
Line: 100
No profile is available.
Date        : 07/23/2013
Time        : 08:51:12
Type        : Information
Source      : acvpnagent
Description : Current Preference Settings:
ServiceDisable: false
CertificateStoreOverride: false
CertificateStore: All
ShowPreConnectMessage: false
AutoConnectOnStart: false
MinimizeOnConnect: true
LocalLanAccess: false
AutoReconnect: true
AutoReconnectBehavior: DisconnectOnSuspend
UseStartBeforeLogon: false
AutoUpdate: true
RSASecurIDIntegration: Automatic
WindowsLogonEnforcement: SingleLocalLogon
WindowsVPNEstablishment: LocalUsersOnly
ProxySettings: Native
AllowLocalProxyConnections: true
PPPExclusion: Disable
PPPExclusionServerIP:
AutomaticVPNPolicy: false
TrustedNetworkPolicy: Disconnect
UntrustedNetworkPolicy: Connect
TrustedDNSDomains:
TrustedDNSServers:
AlwaysOn: false
ConnectFailurePolicy: Closed
AllowCaptivePortalRemediation: false
CaptivePortalRemediationTimeout: 5
ApplyLastVPNLocalResourceRules: false
AllowVPNDisconnect: true
EnableScripting: false
TerminateScriptOnNextEvent: false
EnablePostSBLOnConnectScript: true
AutomaticCertSelection: true
RetainVpnOnLogoff: false
UserEnforcement: SameUserOnly
EnableAutomaticServerSelection: false
AutoServerSelectionImprovement: 20
AutoServerSelectionSuspendTime: 4
AuthenticationTimeout: 12
SafeWordSofTokenIntegration: false
AllowIPsecOverSSL: false
ClearSmartcardPin: true
IPProtocolSupport: IPv4,IPv6
AllowManualHostInput: true
BlockUntrustedServers: true
PublicProxyServerAddress:
Date        : 07/23/2013
Time        : 08:51:12
Type        : Information
Source      : acvpnagent
Description : Function: CCvcConfig::readConfigParamFromFile
File: .\vpnconfig.cpp
Line: 5824
The specified configuration file for MUS service does not exist
Date        : 07/23/2013
Time        : 08:51:12
Type        : Information
Source      : acvpnagent
Description : Function: CThread::createThread
File: .\Utility\Thread.cpp
Line: 238
The thread (0x0000162C) has been successfully created.
Date        : 07/23/2013
Time        : 08:51:12
Type        : Information
Source      : acvpnagent
Description : Cisco AnyConnect Secure Mobility Client Agent started, version 3.1.04059
Date        : 07/23/2013
Time        : 08:51:12
Type        : Information
Source      : acvpnagent
Description : Function: CInterfaceRouteMonitorCommon::logInterfaces
File: .\Routing\InterfaceRouteMonitorCommon.cpp
Line: 477
IP Address Interface List:
FE80:0:0:0:DDA0:24CA:FE35:4D19
148.110.133.126
FE80:0:0:0:19A3:961F:C11C:3724
192.168.164.1
FE80:0:0:0:80B3:F3CD:CA44:952E
169.254.149.46
Date        : 07/23/2013
Time        : 08:52:13
Type        : Information
Source      : acvpnagent
Description : Cisco AnyConnect Secure Mobility Client Agent starting, version 3.1.04059
Date        : 07/23/2013
Time        : 08:52:13
Type        : Error
Source      : acvpnagent
Description : Function: CBencodeStream::LoadStream
File: ..\..\PhoneHome\Bencode.cpp
Line: 126
Unable to open file for reading
Date        : 07/23/2013
Time        : 08:52:13
Type        : Error
Source      : acvpnagent
Description : Function: CBencodeDictionary::CBencodeDictionary
File: ..\..\PhoneHome\Bencode.cpp
Line: 1422
Bencode dictionary internalize failed
Date        : 07/23/2013
Time        : 08:52:13
Type        : Error
Source      : acvpnagent
Description : Function: CPhoneHomeVpn::CPhoneHomeVpn
File: .\PhoneHomeVpn.cpp
Line: 187
Failed to create Bencode dictionary
Date        : 07/23/2013
Time        : 08:52:13
Type        : Error
Source      : acvpnagent
Description : Function: CPhoneHomeVpn::CreateSingletonInstance
File: .\PhoneHomeVpn.cpp
Line: 82
Invoked Function: CPhoneHomeVpn
Return Code: -23396343 (0xFE9B0009)
Description: PHONEHOMEVPN_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:52:13
Type        : Warning
Source      : acvpnagent
Description : Function: CMainThread::CMainThread
File: .\MainThread.cpp
Line: 1017
Invoked Function: CPhoneHomeVpn::CreateSingletonInstance
Return Code: -23396343 (0xFE9B0009)
Description: PHONEHOMEVPN_ERROR_UNEXPECTED
Date        : 07/23/2013
Time        : 08:52:13
Type        : Warning
Source      : acvpnagent
Description : Function: PluginLoader::QuickCreatePlugin
File: c:\temp\build\thehoff\ElGreco_MR40.391570230547\ElGreco_MR4\vpn\Common\Utility/PluginLoader.h
Line: 195
Invoked Function: PluginLoader::CreateInstance
Return Code: -29360116 (0xFE40000C)
Description: PLUGINLOADER_ERROR_COULD_NOT_CREATE
com.cisco.anyconnect.leaf
Date        : 07/23/2013
Time        : 08:52:13
Type        : Information
Source      : acvpnagent
Description : Function: MsgCatalog::initMsgCatalog
File: .\i18n\MsgCatalog.cpp
Line: 246
Current locale: fr-LU
Date        : 07/23/2013
Time        : 08:52:13
Type        : Information
Source      : acvpnagent
Description : Function: ProfileMgr::loadProfiles
File: .\ProfileMgr.cpp
Line: 100
No profile is available.
Date        : 07/23/2013
Time        : 08:52:13
Type        : Information
Source      : acvpnagent
Description : Current Preference Settings:
ServiceDisable: false
CertificateStoreOverride: false
CertificateStore: All
ShowPreConnectMessage: false
AutoConnectOnStart: false
MinimizeOnConnect: true
LocalLanAccess: false
AutoReconnect: true
AutoReconnectBehavior: DisconnectOnSuspend
UseStartBeforeLogon: false
AutoUpdate: true
RSASecurIDIntegration: Automatic
WindowsLogonEnforcement: SingleLocalLogon
WindowsVPNEstablishment: LocalUsersOnly
ProxySettings: Native
AllowLocalProxyConnections: true
PPPExclusion: Disable
PPPExclusionServerIP:
AutomaticVPNPolicy: false
TrustedNetworkPolicy: Disconnect
UntrustedNetworkP

There seem to be much more problems with 3.1.04049
Especially with certificate authentication.
I opened some TAC cases.
Try 3.1.04063 that came out at 07-24-13.
TAC said that there are some fixes in it...

PROBLEM WITH MAKING RECTANGLE

i have a problem with illustrator cs6.. before this i've tried cs5..but when i use cs6 i have a problem when making a rectangle..when i make rectangle let say 3cm x 3cm without border i mean stroke i got the exact size but then when i use border only i mean stroke only without feel with the same box the size change into 3.0555 not 3 cm anymore..so is there anything that i missed tick out in ai cs6? reply me asap...

Could be that "use preview bounds" is turned on in the preferences. Here is the same rectangle with that preference off (left), and on (right).
The rectangle was not changed in any way between these two screen shots; just the preference.

Problem with the Finder when copying stuff on a server

Hi all !
I have a NAS at home and since a few days, copying stuff on its hard drive has become a pain.
The hard drives connected to the NAS mount well with no problem, and when I start copying a big file on them, The finder sort of freezes, becomes completely unresponsive.
The console gives me informations like these :
25/02/13 20:55:46,479 sandboxd[373]: ([356]) com.apple.qtkits(356) deny system-fsctl 0x7a13
25/02/13 20:55:46,500 sandboxd[373]: ([356]) com.apple.qtkits(356) deny system-fsctl 0x7a13
25/02/13 20:55:46,520 sandboxd[373]: ([356]) com.apple.qtkits(356) deny system-fsctl 0x7a13
25/02/13 20:55:46,541 sandboxd[373]: ([356]) com.apple.qtkits(356) deny system-fsctl 0x7a13
25/02/13 20:55:46,563 sandboxd[373]: ([356]) com.apple.qtkits(356) deny system-fsctl 0x7a13
25/02/13 20:55:46,583 sandboxd[373]: ([356]) com.apple.qtkits(356) deny system-fsctl 0x7a13
25/02/13 20:55:50,330 Locum[377]: Connection with distnoted server was invalidated
25/02/13 20:55:51,308 com.apple.qtkitserver[356]: Failed to get user access for mount /Volumes/Disque dur
25/02/13 20:55:51,312 com.apple.qtkitserver[356]: Failed to get user access for mount /Volumes/Disque dur
25/02/13 20:55:51,316 com.apple.qtkitserver[356]: Failed to get user access for mount /Volumes/Disque dur
25/02/13 20:55:51,422 sandboxd[373]: ([356]) com.apple.qtkits(356) deny system-fsctl 0x7a13
25/02/13 20:55:51,442 sandboxd[373]: ([356]) com.apple.qtkits(356) deny system-fsctl 0x7a13
25/02/13 20:55:51,463 sandboxd[373]: ([356]) com.apple.qtkits(356) deny system-fsctl 0x7a13
25/02/13 20:56:08,589 Locum[378]: Connection with distnoted server was invalidated
25/02/13 20:56:12,117 WindowServer[89]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
25/02/13 20:56:14,713 com.apple.usbmuxd[54]: _heartbeat_failed heartbeat detected detach for device 0x3-192.168.0.6:0!
25/02/13 20:56:26,117 WindowServer[89]: disable_update_likely_unbalanced: UI updates still disabled by application "Finder" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.
25/02/13 20:56:36,000 kernel[0]: utun_ctl_connect: creating interface utun0
I have reformated the hard drive of the NAS, and its configuration is OK.
On the mac, I have tried everything : Zapping the PRAM, repair authorisations, except reinstall the system. That i really dont want to have to do at the moment.
So can anyone help with this ?
Best regards,
Phil.

Exact same situation going on here.
Connecting to a NAS (DroboFS). Started happening a few weeks ago. I'm looking at a 1.19gb copy right now over a hardwired ethernet connection. 8.4 megs copied so far in 45 minutes.
os 10.8.4 Macbook Pro.
Have tried SMB, AFP, using IP address, aliases, etc. No noticiable difference.
Used to be lighting fast, connection looks good, 1000T,... network speed tests look good, have looked at ip problems, everything looks good and nothing on my network changed.
Only message in the system logs of relevance to the copy are:
MacBook-Pro.local Locum[466]: Connection with distnoted server was invalidated
MacBook-Pro.local WebProcess[467]: objc[467]: Object 0x7f9ebbc1c6c0 of class NSUserDefaults autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

Problem with extractors after system copy

Hi Gurus!
After system copy I have problem with export data source from infocubes. Logical system name was converted with BDLS. When I check any export datasource (8*) with transaction RSA3 system tell me that no data records was found though data in fact table every infocube exist (in SE11). What can I do to solve this problem?
Thanx.

Hi,
Of course I tried reactivate myself source system but problem is still here. When I check extractor (with RSA3) of any data source of any infoobject (master data) - everything is OK. When I check extractor for export data sorce - I have problem.
to Mickael: In modeling every thing is OK.
Thank you for all answers.....

Urgent Problems with Web Start Security

Has anyone used Java Web Start to load application? I have given all-permissions to the application when loaded and also give the AllPermission in Policy.setPolicy() inside the code. I encountered the following problems right now.
(1) In the application, I want to connect another server (different from the web server where I load the application), and get the following error (looks like that I cannot ping other server):
com.esri.mo.client.io.UnableToPingEsrimapException: Unable to ping ESRIMAP
(2) I create local directory, connect to database, use the return results to create some corresponding local files and load the local files in the Swing component, but it just cannot load. Here is the error message:
java.security.AccessControlException: access denied (java.io.FilePermission C:\Documents and Settings\ABC\Desktop\.\shpdir read)
I believe all these problems are resulted from security. But I have set the permission and policy already, so any solutions are highly appreciated!
Best Regards
David

Has anyone used Java Web Start to load application? I
have given all-permissions to the application when
loaded and also give the AllPermission in
Policy.setPolicy() inside the code. I encountered the
following problems right now.
(1) In the application, I want to connect another
server (different from the web server where I load the
application), and get the following error (looks like
that I cannot ping other server):
com.esri.mo.client.io.UnableToPingEsrimapException:
Unable to ping ESRIMAP
(2) I create local directory, connect to database, use
the return results to create some corresponding local
files and load the local files in the Swing component,
but it just cannot load. Here is the error message:
java.security.AccessControlException: access denied
(java.io.FilePermission C:\Documents and
Settings\ABC\Desktop\.\shpdir read)
I believe all these problems are resulted from
security. But I have set the permission and policy
already, so any solutions are highly appreciated!
Best Regards
DavidHello David,
If you want to use local files(R&W) then you have to set the following lines the .jnlp file like this:
<security>
<all-permissions/>
</security>Now if you assign all permission then you have to make jar file signed.(you can use jarsigner tools provided with the jdk_1.4.* to make the jar file signed).
If the jar file is signed then you have unrestricted access to the client side.
best of luck.

Problem with reseting my security question

Hi,
Recently i want purchase cash from racing rivals, the saddest thing i forrgot my security answer,and i went to reset my security question but i was unable to reset..so please help me out,the info from customer care doesnt help me.Thank you

Well, if you already tried resetting through iforgot.apple.com and you could not, you need to get in touch with AppleID account security to see if they can help you with this.
Go here:
http://support.apple.com/kb/HT5699?viewlocale=en_US

Problem with making gifs

I'm using the photoshop portable cs5 and I'm having a problem with this bar i have detach in red, just doesn't appear. I have installed others photoshop, but I keep with the same problem. Someone can help me? Thanks, anyway. Sorry for the bad english hehe

Don't worry about your English. You have a bigger, ethical problem.
You have an illegal version of Photoshop that must be wiped off your hard disk immediately.
Message was edited by: station_two

Problem while spawning scp (secure copy) in Java

Hi,
We are calling shell script to spawn scp (secure copy) in Java. JVM version is 1.4.2. While trying to invoke this shell script on JVM 1.4.2 in UNIX environment, it doesnot give desired result. Either it gives the error as :
1)
"The authenticity of host 'sxfer01.bluecrossmn.com (159.136.224.30)' can't be established.
RSA key fingerprint is 8d:84:82:c2:bb:15:94:e1:30:e1:11:0e:3f:8b:83:24.
Are you sure you want to continue connecting (yes/no)?"
After saying "yes", it hangs.
OR
2) It doesnot display the value for output variables. Value will be blank and it goes back to system prompt. It doesnot hang.
So How to treat scp utility in JVM 1.4.2? Any change / configuration to be done ?
Thanks,
Asawari

As a guess....
1. You first need to understand how to run the command successfully from a command prompt.
2. Again from the command prompt you then need to understand what sort of errors the command can generate and what action you need to take based on those errors.
3. You need to create (ONLY after 1 and 2 are complete) a command line simulator which MUST use threads in java. Your simulator knows how to correctly accept all possible responses from the command and how to respond to them. (And you better understand how java shells out commands and handles streams for them as well.)

HT6195 Big problem with the last security update, how can I solve the problem?

Yesterday I installed the last system update in my secondary computer, a Macbook Pro (OS 10.8.5, if I remember well), from that moment is impossible to restart it. How can I solve the problem?
Today Apple is worst than Windows, but is considerably more expensive! I am seriously considering to change to Windows, in less than 3 months I had serious problems with two Apple computers and I changed 4 computers (always Apple) in less than 6 years.

tmjavier,
feel free to use whichever operating system best suits your needs. Since this is a user-to-user forum, whether you use OS X or Windows will affect no one’s bottom line here.
Regarding your MacBook Pro, you can try booting it into Recovery mode by holding down a Command key and the R key as it starts up. Once the OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Is it able to reach the login screen now?

BlackBerry Q10 problems with contacts after OS .10.3 Upgrade

I need urgent help. I have serious problems with BBQ10 aftre 10.3 update.After upgrading to the new OS, my contacts became all messed up.
1 I now have doubles, triples, and quadruples of the same names in my contacts.
2. Many names and/or numbers have vanished.
Thanks in advance for your help and support.\
Best
Ivo

Due to the number of problems with "upgrading" to this OS level, I suggest you try the very clean and very forceful AutoLoader OS Reload:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Beware that it is completely destructive...the device will be "like new"...no data, no apps, no accounts, etc. Be sure you take a full backup first, as well as make full manual documentation of all apps, accounts, configurations, etc. Sometimes a restore reintroduces the very corruption one is trying to eliminate, and manual reconfiguration is necessary.
You can also use this to fall back to a prior OS if you desire...you can install any OS level for which you can find an AutoLoader. (Hint...search over on the CB site!)
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Problems with Solaris 10 Secure Desktop server and Windows XP Client

Solaris 10 Secure Desktop server - Windows XP Client - I've tried to open the Solaris Machine's desktop using the browser based http://MysolarisServerName/sdg and the windows native client
http://MySolarisServerName/tarantella.
I log in ok to the Solaris Server.
I can open a VT420 session with the solaris machine, and this works OK, but whenever I try anything else e.g. smc, or full screen desktop it doesn't. I get various error messages e.g. can't open display, and Session Failed - X Session timeout.
I've also installed Cgywin X Server on the Win XP machine to see if this makes a difference, but it doesn't.
Any clues anyone?

Being able to run the VT420 session, but not any X-Window sessions is the clue; it's an X-specific problem. Most likely, ssh isn't configured correctly, see: http://docs.sun.com/source/819-4309-10/en-us/base/indepth/ssh.html
Pasting in the (most) relevant bit:
Adding support for X applications
To support X applications through OpenSSH, enable X11 forwarding in the OpenSSH configuration file. On each Secure Global Desktop host:
1. Edit the sshd_config file and include the following:
X11Forwarding yes
2. Edit the ssh_config file and include the following:
ForwardAgent yes
ForwardX11 yes
3. Restart the SSH daemon.
Using SSH and X authorization
If SSH connections fail, when X authorization is enabled, you may have to run the SSH daemon in ipv4-only mode because Secure Global Desktop may not support the xsecurity extension used on your server. You enable ipv4-only mode by editing your system SSH configuration file. For example:
* On SUSE Linux, edit the /etc/sysconfig/ssh file and add a SSHD_OPTS="-4" line.
* On Red Hat Enterprise Linux, edit the /etc/sysconfig/sshd file and add a OPTIONS="-4" line.
Note If the SSH configuration file does not exist on your system, you can create it.
You must restart the SSH daemon after making this change.

Problems with Installer after Security update

after installing the security update for 10.10.2, I've experienced really weird problems installing downloaded dog updates to any software on my machine. For example, tonight I downloaded the latest upgrade to Google Chrome. After downloading, I clicked on the dmg file to install the update. It took more than 20 minutes for the Chrome icon to appear in the install package, and 45 minutes to copy the .app file to the /Applications folder. This has happened multiple times with at least a half dozen unrelated pieces of software. None of this occurred before installing the recent security update. I'm running the early 2014. Mac Pro 6 core, 3.5gHz, with 32 GB Ram. Anyone else having this problem, or have a fix? Needless to say, it is really annoying, not to mention really interferes with my productivity. Once the installer gets going in one of these cycles, it is impossible to force-quit, and the only way to get out of whatever loop it is in is to shut the machine down.

after installing the security update for 10.10.2, I've experienced really weird problems installing downloaded dog updates to any software on my machine. For example, tonight I downloaded the latest upgrade to Google Chrome. After downloading, I clicked on the dmg file to install the update. It took more than 20 minutes for the Chrome icon to appear in the install package, and 45 minutes to copy the .app file to the /Applications folder. This has happened multiple times with at least a half dozen unrelated pieces of software. None of this occurred before installing the recent security update. I'm running the early 2014. Mac Pro 6 core, 3.5gHz, with 32 GB Ram. Anyone else having this problem, or have a fix? Needless to say, it is really annoying, not to mention really interferes with my productivity. Once the installer gets going in one of these cycles, it is impossible to force-quit, and the only way to get out of whatever loop it is in is to shut the machine down.

Q10, problem with making a Security Copy

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