Q10 random reboot without warning

  Hello,  A new problem has surfaced with my Q10. The device will restart on its own without any warning. It will restart twice a day on avg.I am running release 10.2.1.2976 and I believe the battery is in pretty good shape since it still holds a charge for the same length of time, as always. Any thoughts? Thanks, Rick

Has anything changed on your device? A new app? A configuration change? Something else? Was the device recently dropped or anything? Anything that happened just before this behavior presented could be causal, so think carefully.
Is there any consistency to how this happens? For example, I noticed with my Q10 that if I set it down on a table in just a same manner (actually gently, but dropping perhaps a centimeter or so), then the device would reboot. I figure there is something loose inside of mine, but haven't done any further diagnostics since it's not my "daily driver".
If you can find something consistent, then you might be able to figure a treatment. For example, if perhaps the battery is just a tiny bit loose inside, and jarring the device causes a reboot, then using something to better secure the battery might be helpful. For instance, a business card, cut to the size of the battery, and wedged between the battery and the device back cover, might help that situation.
Of course, if it's something deeper inside the device, then only a trained hardware technician should open it up to try and figure it out.
Good luck and let us know!

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