Q10 reboot stuck on Blackberry logo after reset update from OS 10.1.. to 10.2.0.4...

Hi All,
I was update my OS from 10.1 to 10.2 last night via OTA, 100% complete the donwload but when is restart and loading it stuck on the Blackberry Logo eventhough is 100% complete the reboot loading screen.
Is there anyway to solve this problem? I tried few reference from this site but still can't solve the problem.
Thanks in advance,

Hi Mondo1 and welcome to the BlackBerry Support Community Forums!
Try pressing Alt+the Up Arrow+Delete to see if that will force a reboot on your BlackBerry Q10. Let me know if that works.
Thanks
VIA | Cpt_Sweatpants
http://supportforums.blackberry.com/t5/BlackBerry-Q10/Stuck-on-bb-logo/m-p/2446567/highlight/true#M3...
plug your phone in to your PC, remove the battery, open BlackBerry Link, wait for Link to tell you that no phone is connected then replace your battery.
Let us know if that helps you.
VIA | BillJ
http://supportforums.blackberry.com/t5/BlackBerry-Q10/New-OS-Stuck-at-Blackberry-Logo/m-p/2523007/hi...
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

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