Q10 SMS Notification failed after update 10.2.1.3062

Hi, I performed a small 31MB update to 10.2.1.3062 on Fido (Rogers). SMS notifications stopped - no LED, audible, Vibrate or spark. Other notifications are fine, performed battery pulls, hub reboots, no luck. SMS shows up in the hub with no notification. 

Sad but not surprised to hear of yet more problems with Blackberry software, which is hopeless - the only time I tried to install an update as invited - on the phone - it messed my screen up, which led to my having to have it set back to factory condition. That meant of course that all my 900-odd contacts (I am a TV journalist) were erased. They were of course backed up on my PC - but on restoring my contacts, Link messed them up, putting phone numbers under the wrong name, storing some numbers as many as 5 times, and even deleting whole contact files. Once it also corrupted the backup (I have had to do this 5 times now, because of other faults - notably keyboard failure.) So I uninstalled Link as being dangerous and unstable, and now simply share files one by one (but the system won't share BB10>Outlook Calendar, though it will do Outlook>BB10 Calendar. Bizarre.) The solution is clear: don't touch Blackberry's software with a bargepole - especially as they make no serious offer to help with any problems, unless you pay them - pay them, in other words, for their failures. Roll on my upgrade, and adieu Blackberry. A pity in a way as some parts of the phone (e.g. the browser) seem to work pretty well. The key thing is - don't let the 10 series anywhere near backup data you value.
PS: My BB10 also corrupts contacts internally, but this vandalism seems to be occasional, not wholesale as with Link. Fingers crossed, mind you...

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