Q10 speed-dial and texting issues

Hi there,
I am setting up a q10 for my wife, and i also have one.
I cannot do speed dial on my q10. I have two brand new identical devices and one can do speed dials, and one cant.. I can set up the speed dials, but it doesnt activate when i do a longpress.
Also when i longpress a number in my call log it doesnt give me the option of sending a text, whereas my other devices does.
Also when i play a song it deosnt give me the choice to add that song as a ringtone whereas it gives me that choice and other choices on my other device.
My questions are:
Is there a way i can restore some defaults to have these features, or change options so i can have these same features that i have on my idetical device.
or is the second devices faulty> Seems odd that it would be as its brand new.

Hi Husam,
Thank you for your questio.  However this community is for Cisco Small Business Products and the PLW400 is a Linksys product.  Here is the area that may help you further with your question. http://support.linksys.com/en-us/support/powerline/PLW400
Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
twitter: CiscoSBsupport

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