Q10 stuck at reboot after software update - PLEASE HELP

Hello
I was checking for software updates for my Q10 yesterday and was informed that there is a new update
I clicked on download and install, and it asked me to reboot when it was done. After that it loaded very slowly until it reached 99% 6 hours later and it remained like that for 12 hours
What I did this morning was remove the battery and sim card and I reinserted the battery, the same thing happened again and it is moving very very slowly
Can you please help?? I would rather find away in which I do not loose my BBM contacts since I have not backed up my phone...are the contacts stored on my blackberry ID or will I loose them if I reset the phone?
Thank you very much

It finally powered on after 3 battery pulls, but now it does not make or receive calls (((
Everytime I connect it to blackberry link it says software update available, so I clicked on install, it said downloading update and then nothing happens, the download bar becomes full then nothing changes
I also tried to reload device software, i got a message saying checking repair software and it stayed like that for 3 hours then the device rebooted but nothing happened at all
I even tried redoing the software update from the phone itself 3 times, everytime it would say update successful but the phone would still not make or receive calls
Please help I dont know what to do....could the problem with blackberry link be that im using it on a mac??
I appreciate your help

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Anonymous UUID:
CCC4DCA9-48E9-4692-250B-488588FCC69E
Sun Nov 9 17:58:17 2014
*** Panic Report ***
panic(cpu 0 caller 0xffffff802a005eb2): "Possible memory corruption: pmap_pv_remove(0xffffff803b8db998,0x7fff7360f000,0x6d654, 0x6d654d64, 0xffffff8031663cc4, 0xfffffeb38ae0f078): null pv_list!"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/pmap_internal.h:768
Backtrace (CPU 0), Frame : Return Address
0xffffff8031663b80 : 0xffffff8029f3a811
0xffffff8031663c00 : 0xffffff802a005eb2
0xffffff8031663cf0 : 0xffffff802a0065e5
0xffffff8031663d50 : 0xffffff8029fb6b4a
0xffffff8031663e60 : 0xffffff8029facd2c
0xffffff8031663e90 : 0xffffff8029f5c747
0xffffff8031663ed0 : 0xffffff802a3c45ff
0xffffff8031663f40 : 0xffffff802a3c425c
0xffffff8031663f50 : 0xffffff802a44dcb2
0xffffff8031663fb0 : 0xffffff802a03ac46
BSD process name corresponding to current thread: suhelperd
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:
0x0000000029c00000
Kernel text base: 0xffffff8029e00000
__HIB text base: 0xffffff8029d00000
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 7052072843826
last loaded kext at 6483411185500: com.huawei.driver.HuaweiDataCardActivateDriver    1.0.12 (addr 0xffffff7fac6ba000, size 16384)
last unloaded kext at 6604174049015: com.apple.driver.AppleUSBCDC    4.2.2b5 (addr 0xffffff7fac717000, size 16384)
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com.huawei.driver.cdc_ncm    2.7.2f16
com.huawei.driver.dc_net    1.0.2
com.huawei.driver.cdc_acm    2.6.2f17
com.huawei.driver.cdc_usb_bus    1.0.3
com.huawei.driver.HuaweiDataCardDriver    4.25.45
com.apple.driver.AppleHWSensor    1.9.5d0
com.apple.driver.AudioAUUC    1.70
com.apple.driver.AGPM    100.14.37
com.apple.filesystems.autofs    3.0
com.apple.iokit.IOBluetoothSerialManager    4.3.0f10
com.apple.driver.AppleOSXWatchdog    1
com.apple.driver.AppleMikeyHIDDriver    124
com.apple.driver.AppleHDA    266.5
com.apple.driver.AppleMikeyDriver    266.5
com.apple.driver.AppleSMCLMU    2.0.4d1
com.apple.driver.ApplePolicyControl    3.7.21
com.apple.driver.AppleLPC    1.7.3
com.apple.driver.AppleUpstreamUserClient    3.6.1
com.apple.iokit.IOUserEthernet    1.0.1
com.apple.Dont_Steal_Mac_OS_X    7.0.0
com.apple.driver.AppleHWAccess    1
com.apple.driver.AppleHV    1
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.AppleIntelHD3000Graphics    10.0.0
com.apple.driver.AppleIntelSNBGraphicsFB    10.0.0
com.apple.driver.AppleBacklight    170.4.12
com.apple.driver.AppleMCCSControl    1.2.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.3.0f10
com.apple.driver.AppleSMCPDRC    1.0.0
com.apple.driver.AppleThunderboltIP    2.0.2
com.apple.driver.SMCMotionSensor    3.0.4d1
com.apple.driver.AppleUSBTCButtons    240.2
com.apple.driver.AppleUSBTCKeyboard    240.2
com.apple.driver.AppleIRController    327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    35
com.apple.iokit.SCSITaskUserClient    3.7.0
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCIBlockStorage    2.6.5
com.apple.driver.AppleUSBHub    705.4.1
com.apple.iokit.AppleBCM5701Ethernet    10.1.2b3
com.apple.driver.AppleFWOHCI    5.5.2
com.apple.driver.AppleSDXC    1.6.5
com.apple.driver.AirPort.Brcm4331    800.20.24
com.apple.driver.AppleAHCIPort    3.0.7
com.apple.driver.AppleUSBEHCI    705.4.14
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleRTC    2.0
com.apple.driver.AppleACPIButtons    3.1
com.apple.driver.AppleHPET    1.8
com.apple.driver.AppleSMBIOS    2.1
com.apple.driver.AppleACPIEC    3.1
com.apple.driver.AppleAPIC    1.7
com.apple.driver.AppleIntelCPUPowerManagementClient    218.0.0
com.apple.nke.applicationfirewall    161
com.apple.security.quarantine    3
com.apple.security.TMSafetyNet    8
com.apple.driver.AppleIntelCPUPowerManagement    218.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice    3.7.0
com.apple.iokit.IOUSBMassStorageClass    3.7.0
com.apple.AppleGraphicsDeviceControl    3.7.21
com.apple.kext.triggers    1.0
com.apple.iokit.IOSerialFamily    11
com.apple.driver.DspFuncLib    266.5
com.apple.kext.OSvKernDSPLib    1.15
com.apple.iokit.IOAudioFamily    200.6
com.apple.vecLib.kext    1.2.0
com.apple.driver.AppleHDAController    266.5
com.apple.iokit.IOHDAFamily    266.5
com.apple.iokit.IOFireWireIP    2.2.6
com.apple.driver.AppleSMBusPCI    1.0.12d1
com.apple.iokit.IOSurface    97
com.apple.driver.IOPlatformPluginLegacy    1.0.0
com.apple.driver.AppleGraphicsControl    3.7.21
com.apple.driver.AppleBacklightExpert    1.1.0
com.apple.iokit.IONDRVSupport    2.4.1
com.apple.driver.AppleSMBusController    1.0.13d1
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.3.0f10
com.apple.iokit.IOBluetoothFamily    4.3.0f10
com.apple.driver.IOPlatformPluginFamily    5.8.0d49
com.apple.iokit.IOUSBUserClient    705.4.0
com.apple.driver.AppleSMC    3.1.9
com.apple.driver.AppleUSBMultitouch    245.2
com.apple.iokit.IOUSBHIDDriver    705.4.0
com.apple.driver.AppleUSBMergeNub    705.4.0
com.apple.driver.AppleUSBComposite    705.4.9
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com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
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com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.0
com.apple.driver.AppleThunderboltNHI    3.1.7
com.apple.iokit.IOThunderboltFamily    4.2.1
com.apple.iokit.IOEthernetAVBController    1.0.3b3
com.apple.iokit.IOFireWireFamily    4.5.6
com.apple.iokit.IO80211Family    700.52
com.apple.driver.mDNSOffloadUserClient    1.0.1b8
com.apple.iokit.IONetworkingFamily    3.2
com.apple.iokit.IOAHCIFamily    2.7.0
com.apple.iokit.IOUSBFamily    705.4.14
com.apple.driver.AppleEFINVRAM    2.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily    2.0.0
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    300.0
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.AppleKeyStore    2
com.apple.driver.AppleMobileFileIntegrity    1.0.5
com.apple.driver.AppleCredentialManager    1.0
com.apple.driver.DiskImages    389.1
com.apple.iokit.IOStorageFamily    2.0
com.apple.iokit.IOReportFamily    31
com.apple.driver.AppleFDEKeyStore    28.30
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com.apple.kec.pthread    1
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Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
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Serial ATA Device: ST9320325ASG, 320.07 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: HUAWEI Mobile
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, 20080d.0

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Unable to Reboot After Software Update - Unable to Reinstall Mac OS 10.4.10

Hello,
I just bought a Macmini 9 months ago, and I believe I may need to either erase the HD to reinstall the original Mac OS (10.4.10) or else replace it. However, I am not familiar with Mac and don't know how to reformat the disk. Can anyone help?
Each time there is a software update, I experience problems starting up from the HD. After the last update a few days ago, I am unable to start up from the HD at all. I tried using the original install CD 1 to reinstall Mac OS 10.4.10 with archiving. However, I received an error saying "unable to install because there is a newer version already installed." Therefore, I tried to start up from the HD again by pressing Option key at startup, but the Macmini continously turned off by itself without rebooting. I tried reinstalling Mac OS with the erase option, but it failed. After that, the Mac OS install CD1 only gives me the option to reinstall additional applications, but when I select continue, there is not HD shown to install the applications.
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System Profiler is able to identify type, disk identifier, file system, etc. It shows the volume supports journaling, but is not journaled.
Scan Image for Restore shows Library_Preferences (Empty), and Root applications are all grayed out.
I performed the Apple Hardware Test (ver 3A129) by pressing D at startup. The test ran for 5 minutes and 6 seconds. It reported "No trouble found".
It seems the HD is empty, but the install CD is not offering any options to reinstall the OS, only the additional applications. I believe it is a partition error, but I am not familiar with Mac and hesitate to proceed any further.
How do I reformat the disk so that I can reinstall the original Mac OS 10.4 and 10.5?
Your help is sincerely appreciated. Thanks.

Good news!
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.

Force software reboots after Software Updates install, and do a WUA rescan upon reboot and install any remaining patches?

Running SCCM 2007 SP2 R3 and having two big issues with SUP that impacted us severely with the February patches. An RDP patch from November broke our 2-factor authentication (2FA) method, so we stopped deployment until Microsoft could fix the
patch. Rather than fixing the patch...they made a patch for the patch.
We divided our servers up into multiple Day/Time maintenance windows, like SUN, MON, TUE, and from 0200 to 0600 AM, and we run deployments weekly as needed.
There doesn't seem to be a way in SUP to "let SCCM control reboot" and ALWAYS reboot (whether the patches request it or not), and, as a result, we seem to have an awful lot of servers that are stuck at "reboot pending" after patch installation,
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There also doesn't seem to be a way to force SCCM SUP to rescan the computer after the patch is applied until after a day...or, for servers, a week (from Mon to Mon, for example).
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It looks like you've continued the conversation with Jason and it's taken an interesting turn ;)
But, in the case where a reboot_required is the returned resultcode, CCM will look to your MW and deployment settings, and the context of the installation event (enforcement etc), to determine if the reboot request should be honoured or refused.
You should be able to see all the to-and-fro of this logic within the client logfiles, as it's occurring (or after the event).
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This does all assume that the client machine is in a healthy and predictable state to begin with.
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(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

IPhone 4 frozen in reboot after software update

In the process of updating phone to iOS 7, (which has missed a couple of updates) it is frozen with apple logo and status bar on screen after software downloaded and installed. The phone has been connected to a computer for this update. How do I reboot?

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Last night, I installed Security Update 2010-003 - and all of those problems came back. By the time I rebooted to go into "Safe Mode," I had somewhere in the neighborhood of 220 application crashes - the only apps I found that didn't crash were Safari and Disk Utility (and Finder, Dock, and things of that nature). Repaired permissions, rebooted, and...
Kernel panic. Safe Mode yielded a different kernel panic. Anything I did other than booting from a CD caused a kernel panic. So, I restored from my last Time Machine backup, and now everything is just fine.
So - I've now had two absolutely catastrophic software updates in a row. I'm not even sure what this suggests, as my machine was completely stable and working like a dream before each of these updates - and is back in the same condition now. Does anyone have suggestions on where I should be looking to see what is wrong, or tools I could run to figure out why my computer turns into a very angry paperweight after applying patches now?

Hi C&A,
I know it may sound a lil freaky but i've done some research on this matter. It's basically a technical error in Apple's Software Updater, the connection between the internet & software disconnect or timeouts due to lack of high internet activity which is the main reason why the speed starts to decline while downloading the iTunes.
Solution. This would only work well if you've got a broadband, otherwise this can take alot of time.
*Start downloading iTunes from the updater, within 2 mins... log in to your Facebook, email, keep clicking on pages every 20-30 seconds, as this will keep the connection stable, keep doing this till the iTunes downloads completely.

TS1996 my zero key does not work as it should after software update any help

my zero key does not work after a software update when i try to use it /pp0 then volume symbol appears on the screen just happened after the update

Hello, pakie1.
Thank you for visiting Apple Support Communities.
Here is a troubleshooting article that you may find helpful when experiencing keyboard issues.
One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
Cheers,
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ITunes Library wiped out after software update - Pls help !

I set my iMac periodically runs auto software update, and after I run iTunes 6.0.5 (20) software update, I opened iTunes and a warning message says, "Files moved to iTunes Library Damaged 1", and the library is empty !!
On further search, when I go into HD, a folder "iTunes Library" seem to have those previous songs. Looking thru the files, it seems as though they are all the songs I lost. Can I load these songs back to the iTunes Library, which is empty right now? Or are these damaged files?
FYI - I previously had iLife'05, but thru periodic software updates, iTunes is now version 6.0.5 (20). Is this compatible with the specs of my mac?
Kind of mad, b/c I literally just purchased songs and did not back them up....
Any help or advice is welcome.
Thanks!

The first tip is to turn off the auto update features. The Mac OS will still go look but will ask you if you wnat to install. It is usually a good idea to wait a week or so after an update see what problems others are having.
You tunes files are ok - it is the "iTunes Library" and the "iTunes Music ....xml" that are damaged. These are data base files that work with iTunes and other programs so they know where to go look if a program needs to use something in iTunes.
When you open iTunes the 2 noted files above will be located in HD>User>Music>iTunes. you can just "add" the tunes back into the library and it should be ok. Note that you will lose your old info such as "date added" etc.
You can go to the Apple Store online and select the Apple Software option to see the system requirements for iLife06.
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Originally Posted by Yann31
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Hi Yann31,
Just a possible solution I'd like to put out there..
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Apparently the issue is not on the list of issues that test program can detect. Sometimes it works -- this time it could not see the problem.
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===========================================================================================
You said the problem arose after an Update. You can try "going back in time" to when the sound worked:
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System Restore sometimes works better if you first drop the system into Safe Mode:
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===========================================================================================
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Restart the computer and log in. As you do so, the driver will reinstall itself.
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Every time a pop up come ' an error occurred while checking updates for software update' please help

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If you are using WiFi, try using iTunes instead of WiFi.

Q10 stuck at reboot after software update - PLEASE HELP

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