Q10 sync issues with Blackberry link - calender and contacts and back up

I am having issues Backing up my data, and synching No devise data can by backed up - application data, media, devise settings and loacl calander / contacts.Previously had no trouble???I have tried all the tips from Help and re-signed in - no luck.....

Hey juanpedrotanco,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Can you confirm if you have automatic sync set to On or Off by following these steps here. If these checkboxes are checked this may be why the synchronization is occruing automatically. Let us know.
I look forward to your reply.
Thanks
-TheSen
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

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Hello bmoretti
Welcome to the BlackBerry Support Community Forums.
Picture media deletions made on either the BlackBerry 10 smartphone or the computer system are not synced. The deletion function is not an action that can be synced to either the BlackBerry 10 smartphone or the computer.
Goose947
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

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I recently upgraded from a Z10 to a Z30.
Issue #1
When I transferred all info from the Z10 to the Z30 using Blackberry Link it changed the name of the new Z30 from the name that it came with to a name of my Z10. Is this normal? Can I change it back to the name it had originally without confusing Blackberry Link? Does it even matter?
Issue #2
When I connected my Z10 to my computer and opened Blackberry Link there was a dropdown menu along the botton of the frame and one of the choices was "back up". Now with the Z30 that dropdown menu menu box is not there but along the left side that says that my Z30 is connected and one of the menu choices is "backup and restore". Is this the same thing?
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Canuck by birth 'berry by choice

I do not know the interface of BB Link but you might find a answer here:
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Hi,
Yes, I apologize. The video editor wasn't giving me any details. I did see the 44.1/48khz issue online. So will this happen only if both are mixed in the same timeline?
Thanks

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Hey TSYCB,
Thanks for the question.
Just to clarify, have you been following the steps listed here to synchronize your media? If so, at which stage of this process are you experiencing the issue? Can you please provide us any error messages you may be receiving. Also, please provide us screenshots if possible so we can better assist.
I look forward to hearing back from you.
Thanks.
-TheSen
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry 8310 syncing issues with Blackberry charging pod!

Just got a very nice looking charging pod for BB 8310, ive connected it to computer and when BB sat in it, it charges, the light on pod remains white BUT i cannot get desktop manager to recognise the BB and sync.
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which charging pod are you talking about ?
if you are talking about this one :
http://crackberry.com/accessory-review-blackberry-charging-pod-blackberry-curve-8300-8310-8320-8330
well, it's a charging cradle. You connect it to your computer but the only thing that is transferred is 5V energy.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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I'm having issues with syncing my iPhone and iTunes.
I am running: Mavericks 10.9.3 | iTunes 11.4 | iOS 8.0.2
Every time I try to sync my iPhone 6 Plus with iTunes, the sync process gets stuck on step 5 of 5 (waiting for changes to be applied). The longest this has occurred for is 2hrs. After this time I have stopped the sync and ejected my iPhone.
I had another issue with my phone when playing music. When going to play music, I was given the error message saying that the song could not be found. I connected my iPhone to iTunes and went to the tab in summery page, 'on this iPhone'. I found the song and could see that next to the song was a small what looked like dotted grey circle. After Googling this, I found a video saying that if i was to remove all my music and then add it again, this should fix the problem with this song. I did this and this was when the issue occurred again.
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Hi,
Just wanted to updated my original post and give some more information on this issue that I'm having with my iOS devices running iOS 8.0.2 and iTunes 11.4.
Firstly I just want to updated my details about what version of Mavericks I'm running. I'm running 10.9.5 - I put the wrong version down in my original post.
So over the last week, I have had a few phone calls with Apple Care an am dealing with a senior technical advisor about this issue.
I have been given some instructions that I am currently working through to see if it solves the sync issue with iTunes and my iOS devices.
The Apple Care advisor has pointed out that a iTunes version issue with music that I have ripped to iTunes and the current iTunes version could be what is causing the problem. For example, every song that I have purchased from iTunes since having an account, I was told are all exactly the same the same when it comes down the to data/information about that track/album that iTunes stores with the music but when it comes to music that I have added to iTunes myself from a CD, this was added and encoded with the version of iTunes that was running at the time of adding the music. So going through all the music that I added to iTunes over the last 10 years, you can imaging that there was lots of mixed version of iTunes linked to lots of different music.
At the moment, I'm having to go through all my music and find any that I have added and create a new ACC version of that music and delete the old version. However, due to the amount of music that I have, this is going to take a long time. When I was on the phone to the Apple Care advisor, we did several albums as a test and they all synced over to my iPhone. This may just have been luck though at that time.
Now, I'm not saying that this will solve the problem that I have with the sync issue but I am going to try it and see how I get on. The only down side to this fix as far as I can see at the moment, is that when it's all done, I think I will have to fully restore all my iOS devices to get music on to them.
I will of course updated this topic when I have got through all my music and tried to sync my iOS devices.
Thank you all for your comments.

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Hello surig84,
Thank you for providing the details of the issue you are experiencing when syncing your iPad. I recommend reviewing the following article specifically the section titled "Authorize using the correct account name."
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http://support.apple.com/kb/ts1389
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Q10 sync issues with Blackberry link - calender and contacts and back up

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