Q10 won't sync

I've re-installed BB link about 5 times now, and I just can't get my PC to sync with my Q10. Link says they're connected, and so does the Q10. But I can't transfer files to the Q10 ("preparing to sync" hangs up), I can't see any photos on my phone through link (always says "no pictures in my picture library") and I can't view my drive in my windows explorer window. Very frustrating. All I want to do is transfer my files from my BBY to my computer.
Thanks.

Hi - did you ever get this problem resolved? If so would love to know how. I am having same problem. Thank you.

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10.1.0.4181 won't stop trying to load, and now the Calendar won't sync

Hello, my Q10 upgraded to 10.1.0.4181.
1) BB Link trying to upgrade and it's already done. I turned off the auto upgrade but that hasn't fixed it.
2) Now my local Calendar entries won't sync to Outlook. I restored from the backup taken just before the upgrade, but still no calendar entries. I don't want to put my private info on the cloud.
I've read other threads on issues with 10.1.0.4181 but haven't seen anything on how to fix my device. Any suggestions?

MCGozers wrote:
Hello, my Q10 upgraded to 10.1.0.4181.
1) BB Link trying to upgrade and it's already done. I turned off the auto upgrade but that hasn't fixed it.
2) Now my local Calendar entries won't sync to Outlook. I restored from the backup taken just before the upgrade, but still no calendar entries. I don't want to put my private info on the cloud.
I've read other threads on issues with 10.1.0.4181 but haven't seen anything on how to fix my device. Any suggestions?
Did you have any of these issues with your previous OS
Want to contract me? You can follow me on Twitter @RobGambino
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

BRAND NEW IPOD SHUFFLE WON"T SYNC WITH ITUNES

getting an error message of 'the ipod cannot be synced, The disk could not be read from or written to'
Tried restoring factory settings, won't restore.
Itunes are sitting in library but won't sync to IPOD. HELP!

You have posted in the forum for problems & questions with using the iTunes store. You should find more help in the shuffle forum.
http://discussions.apple.com/category.jspa?categoryID=199

Podcasts won't sync - error "no longer exist"

i connected my ipod to sync to itunes. for some unknown reason, itunes was blanked out and when it synced, it wiped everything off my ipod. i reuploaded everything from my hard drive and subscribed to/downloaded podcasts. however, now when itunes syncs with my ipod, i get a message that the podcasts no longer exist so it won't sync. help! i miss my podcasts!!!

It has nothing to do with being authorised, that doesn't affect Podcasts. Plus, you already have them on your computer.
Did you have to change the settings for the Sync Podcasts? If you did, then you may need to perform another Sync to make sure the "change" has been implemented.
If not, then:
Have you previously managed to Sync Podcasts with this iPod?
Are they Podcasts, downloaded as Podcasts through iTunes?
Are they iTunes U programmes?
Are they video Podcasts?
Do you see any error messages when you Sync the iPod with iTunes?
Where, on your iPod, are you looking for the Podcasts?

I have moved my music to my new mac air but now it won't sync with my ipod or my iphone 4s

I have transferred mymusic to my new mac air from an acer laptop via an external hard drive and it's all there on the mac but now itunes won't sync with my ipod touch or my iphone 4s.
With the ipod it says 'iTunes could not connect to this iPhone. Could not connect to the device " It also doesn't show up at all in the devices section.
With the iphone it says there isn't enough space to sync even though I have experimented and unticked various things including photos which takes up a lot of space. It seems like it wants to sync with the empty space on the iphone (very small!) and not with the whole thing. I have tried various things suggested on this forum but have had no luck.

iOS: Device not recognized in iTunes for Mac OS X
Also see:
If you connect the iPod to another computer does iTunes not see it?
What version of iTunes is installed?
Whast model iPod and iPhone and what iOS version?
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
For the enugh space, you are trying to sync too much media to the iPhone

Voice Memos won't sync to iTunes anymore

So for some reason when I sync my iPhone 3G, the voice memos won't sync to my iTunes library.
The "Sync voice memos" box is checked and older voice memos from April and before synced in the past.
Now there's just a Voice Memos folder under my iPhone Tab and the new voice memos won't appear in my iTunes Library at all.
I want to convert them to Mp3 but that option is grayed out under the iPhone Voice Memos folder.
Is this just a bug? I recently bought a new computer running Windows 7, so I'm wondering if this is a common issue with iTunes?
Any suggestions?

Even though this topic is considered answered, my Voice Memos weren't syncing and the software update didn't fix it. So, I did this:
1) I backed up and synced my ipod
2) deleted the voice memos playlist in iTunes (my playlist was empty already)
3) deselected "include voice memos" under the Music tab
4) clicked "Apply"
5) when sync was done, shut down iTunes
6) disconnected and reconnected iPhone and restarted iTunes
7) reselected "include voice memos" under the Music tab
8) clicked "Apply"
A new Voice Memo playlist was created with my voice memos in iTunes.
It's possible you can skip the step of deleting the playlist. I was just trying everything I could think of to get it going again. Maybe you can skip the whole first half and just shut down iTunes and reconnect device and sync again! So try and let us all know.
I think what was happening - and why it will work for some to upgrade their software - was because I had an iPod Touch with 3.1 syncing memos to iTunes before. Maybe the iPhone with ios 4 couldn't sync to the folder already created?

IOS4 large Voice Memos won't sync

Hi,
I just upgraded my iPhone 3G(s) to iOS 4 yesterday and today I'm having problems with large Voice Memos. I use this heavily in my work with memos over 1 hour in length and never had a problem with syncing with my iTunes 9.2 (61) on my iMac/10.6.4.
Using iOS4 for the first time today I made 2 long recordings. One appears to have been corrupted on the iPhone (never happened before) and the other won't sync. I was able to pull both off using iPhone Explorer and the second can be added manually to iTunes and it plays fine.
Is there a bug in iOS4 Voice Memos for 3G(s) in this regard? Any suggestions?
Thanks.
Bob

I have this problem as well on a iPhone 3GS with OS4. Seems that OS4 broke some things. I had a 2 hour recording that wouldn't play on the iPhone. iTunes would sync the recording, but when I tried to play it on the PC, the PC kept saying it was not a recognized format. Short recordings worked just fine, just not long ones. Even ones that were just 15 minutes wouldn't work.
Try this program for either the MAC or Windows. It works great. Iphone Explorer
http://www.macroplant.com/iphoneexplorer/
(taken from a previous post on similiar subject)
Downloaded and installed iPhone Explorer. Looked in the recording directory on the iPhone and sure enough, there was a MOV version of the recording still on my iPhone that was 2 weeks old. Copied it to my desktop and it plays just fine. Thanks guys for pointing out iPhone Explorer. Also found other MOV versions of recordings in that directory that I thought were gone because they were lengthly recordings. Your right, APPLE needs to fix this issue. At some point, all of the left over MOV versions of the recordings will eventually fill up the data space on the iPhone.

Voice Memos won't sync

I have two newly recorded voice memos that won't sync to iTunes. I have no issues syncing other voice memos, it is just with these two specific files. Is there a way to "force" iTunes to sync these files? Alternatively, is there another way to get these files onto my PC (they are apparenly too big to email or message directly from the Voice Memos app).

Even though this topic is considered answered, my Voice Memos weren't syncing and the software update didn't fix it. So, I did this:
1) I backed up and synced my ipod
2) deleted the voice memos playlist in iTunes (my playlist was empty already)
3) deselected "include voice memos" under the Music tab
4) clicked "Apply"
5) when sync was done, shut down iTunes
6) disconnected and reconnected iPhone and restarted iTunes
7) reselected "include voice memos" under the Music tab
8) clicked "Apply"
A new Voice Memo playlist was created with my voice memos in iTunes.
It's possible you can skip the step of deleting the playlist. I was just trying everything I could think of to get it going again. Maybe you can skip the whole first half and just shut down iTunes and reconnect device and sync again! So try and let us all know.
I think what was happening - and why it will work for some to upgrade their software - was because I had an iPod Touch with 3.1 syncing memos to iTunes before. Maybe the iPhone with ios 4 couldn't sync to the folder already created?

Voice Memos won't sync to iPhone

I have Voice Memo's in the "iTunes\iTunes Media\Voice Memos" Folder that won't sync across to my iPhone. Is there a way of getting them to transfer across?
I am using iOS 5 and iPhone 3GS 32GB.
Thanks,
Nathanial

I'm having the exact same problem. IPhone 4, ITunes 10.6

Voice memo won't sync with iTunes

Help! I have a 25 minute recording which won't play on my iphone and won't sync and download onto my iTunes! What do I do?

If it won't play on your phone, & itunes won't download it, it may be corrupted. Try & see if phoneview can extract it from your phone:
http://www.ecamm.com/mac/phoneview/

Voice memo won't sync!! and won't let me email either!

believe me, i've got all settings correct.
I've been using voice memo for a long time and now for the first time it just won't sync at all
i've noticed lately that sometimes the voice memo doesn't sync,
I thought I operated wrongly, synced the iphone again, and was able to get the memos out.
BUT NOT THIS TIME
it's like permanently stopped working
I've got an important lecture in there and have to get it out asap
why doesn't apple even allow users to email large memos over wifi at least!??
this is really upsetting and disappointing
I seriously don't understand apple's logic on this

thanks, I just used iExplorer to get it out too
apple seriously has to listen to its customers
such huge amount of users have been complaining about this tiny yet important issue
they just don't give a dang
won't even allow users to have an alternative way of retrieving their files, and we have to use a 3rd party app to do their job??
this is such a joke
it's even on the official website, like thousands of people have complained about the same problem for YEARS, numerous updates never fixed any bit of this
what's your excuse, apple?

Iphone 4 version 5.0 (9A334) won't sync with itunes 10.5 (141)....

iphone 4 version 5.0 (9A334) won't sync with itunes 10.5 (141)....
this message keeps popping up when I try to sync my iphone
"could not be synced because the sync server failed to sync the iphone"
anyone have this kind of problem?
googled it, and it's so confusing @.@

There is definitely a problem with iTunes 10.5 and iOS 5.0 syncing correctly. I've seen lots of workarounds on the forums here. Just search for it and see if you can come up with something that works.

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X

HT2729 My iPhone 5 video's won't sync to my iPhone 4, any help?

Works fine to my ipad but won't sync to my old iphone4 (now my son's) or my wife's iphone4.

Copy Photos (& Videos) Between iOS Devices
http://tinyurl.com/cnz95bc
 Cheers, Tom

My iPhone 5 music purchases won't sync?

I purchased some songs on my iPhone 5 and they won't sync to my iMac. They just sit in iTunes with the empty circles next to them. I have tried multiple syncs, plug/unplug it, and wifi sync but nothing will get them to download into iTunes. Suggestions?

Hi KaitK11,
Thanks for using Apple Support Communities. You might also try downloading the affected items through iTunes on your computer as per the Mac instructions here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Cheers,
- Ari

Q10 won't sync

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