Q10 wont boot need help urgent

one day after taking out my q10 from charge while using i, it switched of instanly and wont start  so i pluged the charger in it showed the bat is charging  but later on it showed the error to change the bat so i did but still it wont start infact when i plug it in to charge  the red led comes then on the screen blackberry comes and then back to charging  i placed the baterry in my other q10  the battery was more than half 
Solved!
Go to Solution.

Bad battery.
Your seller should replace it, since the device is still in warranty.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
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