Q5 Calendar doesn't keep appointments that aren't recurring.
So about a week ago my wife and I upgraded to Q5's. Immediately my wife went to entering all of our schedule info into her calendar and invited me to each appointment. It is our way of making sure who working / family task. etc..etc.etc..
However ALL of the appointments that were "1 time" appointments, didn't save in her phone. They were sent to me in my email, I accepted them, and they saved to my phone and are still there. However anything past this week that isn't recurring just "wiped" itself from her phone the next tday..
Any ideas as to how this was caused?
Still no ideas on this. Tried calling Fido, they told me to call blackberry. Called Blackberry they told me to call Fido.. Gotta say it is a bit enraging to be thrown around like that.
Still looking for an answer to this.
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BB support... please respond so we all can get this working.. Very frustrating to have to keep restoring my calendar.. very time consuming..
Just went through the process once again. It drops repeats though.. bit of a nuisance..
I ensure I regularly back up OUTLOOK calendar to comma DOS csv so I have it just in case.TIP.. ** Watch your Dates To Backup settings on the way through the wizard. Remember that what you put in the backup will be what BB will restore.. I went from 94 deleted to 243 added.. a tad excessive, but BB should clear 60 day stuff I think...
** make sure you haven't stored any calendar items on BB without duping to Outlook .. If there are, make sure you have written them down or something.. maybe write them up in OUTLOOK BEFORE you do the backup.. I ensure I have as few as possible entries only in for just this sort of situation**
Then clear the calendar on the BB..
Then restore your OUTLOOK calendar.
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Help with Sync Calendar with Outlook all appointments do not sync..
I am not a super tech but I do have some pretty good skills for a girl, if i do say so myself.... however I am So frustrated.. I need help.
This is my very first public post.. So I hope I give all the info that will help, but if I missed something, please let me know.
Here is some background info:
I have a BB Bold
I do NOT use it on an enterprise (network)
I sync my bb with my dell
Windows Vista (UGH!!!)
Microsoft outlook - Version 6.0.6001 Service Pack 1 Build 6001
My calendar and my contacts are the most important reason I have a bb
My contacts are FINE
My calendar is a MESS
I have 2 separate email addresses working though my bb.. For the purposes of his post I will refer to them as
[email protected] and
[email protected]
When I make appointments in my work calendar, I do one of the 2 things to get all my appointments on the BB
Schedule my gmail address as an attendee to the appointment or
Forward the appointment to my gmail address from my work email
When I make appointments directly from my BB I do it by selecting Menu>New = my gmail account defaults as the "send using"
BB Info:
When I am in the calendar and I select >Menu.Options> Calendars> I have 3 options
[email protected] which has (518 entries)
Device Default which has (157 entries)
[email protected] which has (429 entries)
When I go to Menu>Options>Advanced Options>Default Services>(CICAL) is [email protected] it shows that I have the options to select my Gmail OR my .mac address
Here is the problem - this did not used to happen, and I quite honestly didnt realize that my backup was messed up so i have NO idea how long this is going on.
When I sync with Outlook
There are only 518 appointments that are synced
I cannot get the other 157 (device default) + 429 (mac) to sync with my outlook
Can anyone help me get them all on my gmail calendar? or into my outlook so that I can then sync back with the BB
I do not sync my bb with my mac
Here is what I have tired:
Screaming at the computer
Screaming in spanish at the blackberry
ignoring them both
I have restrained myself from throwing both of them against the wall.
but seriously
I have set the BB desktop manager to do a one way sync > bb to outlook = NOTHING Only the gmail syncs
I have changed the (CICAL) to my mac address and performed a sync = NOTHING - only the gmail syncs
I am at a loss and would appreciate any help.
Solved!
Go to Solution.Hi,
We shall then forget about the MAC records.
Outlook contains the 158 records from the Gmail associated calendar.
The default calendar records need to be cleared and restored to the Gmail associated Calendar.
The resulting Blackberry gmail associated calendar will then be synchronized with Outlook to add the former default records
resulting in synchronized calendars on both Outlook and the Blackberry.
Read this over, I suggest more than once. Method three is what we are going to do.
Let me know tomorrow what questions you have with the procedure so we can make sure we are successful.
KB16063 Unexpected results occur when synchronizing with a BlackBerry smartphone that has multiple CICAL service records.
Let me know how it goes!
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.
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