Q5 prompts for update 10.3 but still claims 10.2 is "latest version"

Question

So, I have a Q5, and it has been a bit of a hazzle from day one.
I really looked forward to the update of the software to 10.3, because I hoped it would solve some of my issues with this phone. And I finally got the prompt today in the Hub, that "a new update is available".
But when I tried to update the phone from the phone itself, it didn´t find any updates. I go to Softwareupdates in my System Settings menu, and click the "check for updates"-button. I get a message in return that claims I "have the latest version" and it says 10.2.1.
I connect with Link, and click on Softwareupdates here.
Same message. I still have the latest version, and it still says 10.2.1.
Then I try (while still connected to Link) to use my browser to go to http://www.blackberry.com/update. Browser gives me the answer that "the page could not load due to too many redirections" (or something like that), indicating that the page loads in loops.
I´ve checked my settings in the browser, it allows everything necessary for the page to load, and every other page loads perfectly. But not the udate-page on BB.
I´ve also tried two other browsers, all with settings properly set. Get the same message.
So; what do I do?? How do I update my Q5?

Answer 1

I still haven´t found a solution to this problem. And my Q5 still won´t update its software.
I´m stuck on 10.2.1, and it continues to insist that I´ve got "the lates software available".
Why did the notification in my Hub about a new update, disappear? I can´t find it anywhere.
Using Link to update doesn´t work either.
And using BB´s own webpage for updates doesn´t work either. Same error message pops up that came last time I tried.
Nothing works to get this update, and I´m pretty frustrated.