QaaWS issue

I have a problem!
Objective:
I intend to create an Xcelsius dashboard on a universe that I have created. But to connect to a universe I need to create a "Query as a Web Service (QaaWS)."
Overview:
So basically I input the server URL (MONACO) while setting up a QaaWS and in the end we get a WSDL link. Now this WSDL link needs to be added while creating a connection through Xcelsius. That enables us to get connected to the universe and then create a dashboard on it. Easier said than done!
So that's the overview.
Problem:
In QaaWS, I need to add a host as it's my first connection (QaaWS). So I click on add and a window pops up (Edit a Host). I enter the name "Monaco." A URL gets generated automatically. But immediately I get this error
"You are trying to connect to a server which version is anterior to XI 3.1. Please select another server."
I became aware through SDN that XI 3.1 is not backward compatible and that we need to keep the client and server versions of the software in sync a.k.a if the client is on 3.1 the server needs to be on 3.1 too (vice-versa applicable). I do not know how correct my wording is in this tech domain but please try to get the gist of it irrespective of me being correct/incorrect in words.
Requirement:
Could you please let me know if it's actually the version difference at play. And let's say that the client and server are already in sync then what might be the problem?
Thanks and Regards,
Akshay Thussu

I am the same fellow. Just a redundant account. A manifestation of multiple password changes. Please reply to the user name: Akshay Thussu.
I have a problem!
Objective:
I intend to create an Xcelsius dashboard on a universe that I have created. But to connect to a universe I need to create a "Query as a Web Service (QaaWS)."
Overview:
So basically I input the server URL (MONACO) while setting up a QaaWS and in the end we get a WSDL link. Now this WSDL link needs to be added while creating a connection through Xcelsius. That enables us to get connected to the universe and then create a dashboard on it. Easier said than done!
So that's the overview.
Problem:
In QaaWS, I need to add a host as it's my first connection (QaaWS). So I click on add and a window pops up (Edit a Host). I enter the name "Monaco." A URL gets generated automatically. But immediately I get this error
"You are trying to connect to a server which version is anterior to XI 3.1. Please select another server."
I became aware through SDN that XI 3.1 is not backward compatible and that we need to keep the client and server versions of the software in sync a.k.a if the client is on 3.1 the server needs to be on 3.1 too (vice-versa applicable). I do not know how correct my wording is in this tech domain but please try to get the gist of it irrespective of me being correct/incorrect in words.
Requirement:
Could you please let me know if it's actually the version difference at play. And let's say that the client and server are already in sync then what might be the problem?
Thanks and Regards,
Akshay Thussu

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QAAWS does not work after upgrade to SP1 Fix Pack 3

Hello experts,
I have Xcelsius 2008 Ver 5.00.99 Build 12,1,0,247
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Brian,
I have the same view.
In BOXI R2 if you took the the URL and pasted it into internet explorer you would see the WSDL. In BOXI 3.1 this does not occur. A list of newly define queries, or queries that have been re-run in BOXI 3.1 are displayed. The list contains links, but navigating using these links does not display the WSDL.
I am not sure if not being able to see the WSDL is causing my problem but it would explain the 'null' error. I can also see that QAAWS now creates the URLs with a new format when compared to the BOXI R2 URLs, may be this is causing the problem?
Regards
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Hi All,
We are a facing an intermittent blank screen issue with our corporate dashboard. Details are as follows: -
Environment:
BO XI 3.1 SP2 FP2 (Two servers on production)
Xcelsius 2008
Live Office
QaaWS
Issue:
Sometimes we only see a blank screen (Not even the initializing screen) when a corporate dashboard is opened from Infoview.
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Initially the issue was occuring only on one server and sometime later it started occuring with the second server as well.
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What we need:
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2. What are the possible reasons for intermittent blank screen?
I have searched through the forums and BOB forums and have found about the visibility issue. In our case we do not face any issues with that.
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Hi Amit!
Running the trace is fine, but the issue occured only once and that to when we restarted the corresponding servers the issue vanished.
Why I feel that this is not something related to flash is because, first the issue appeared on the first prod box (merantime the second prod box was showing the output correctly). Later on (maybe in 5-10 mins) even the second server started having issues.
So far the issue has appeared only once. However the business would like to understand the possible reasons and would like to avoid similar situations in the future.
We do not have access to either the Firefox or Chrome. Though we have tried with multiple versions of IE. The IE version on which the issue appeared was IE 6/7.
I think, I will close this thread for now. If the issue resurfaces again, we can look into it further.
Hope to hear back from you soon!
Regards,
Abhishekh Jain
Edited by: Abhishekh Jain on Oct 18, 2011 9:17 AM

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Hello,
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Can this bug be addressed for 4.5? Unfortunately, the changes I talked about above (to the TRUNC/TEXT order of operations) got around some calculation errors but not others, as more testing has shown. For example,
Scenario #1
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1.2. Convert 9.900 to text
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Scenario #2
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Qaaws url connection issue

Dear All,
*Description of Problem :*
When i am entering the below URL link1 in the host definition at Qaas,then it is not able to accept it.Suppose if i change the URL like below link2 ,qaaws is accepting.
I need the expert help on this
Link1: http://tchbopd1.company.co.in:8080/dswsbobje/services/Session
Link2:http://tchbopd1:8080/dswsbobje/services/Session
I had check the same issue on another colleague system.Its working fine with above both links.
Product\Version\Service Pack\Fixpack (if applicable):
Bo Xi3.1 SP3 FP3.2
Relevant Environment Information (OS & version, java or .net & version, DB & version):
BO server-HP UX 11.31 Ia 64
Bo client-windows
web application-Tomcat
Database-oracle
Steps to Reproduce (if applicable):
1.Open the Query as a web service tool(Qaaws)
2.Click on the host and add new entry,at the time of entering in the url line check the above mentioned problem.
Regards,
Vinay
Edited by: BOCONSULT on Dec 24, 2010 5:15 AM

Hi Stratos,
Thanks for the reply.
I am showing below the host entry which i am using
ipaddress host name
172.31.2133 company company.co.in
in the qaaws url when i am entering link1 below it is working.suppose if used the link2 it is not working.
link1:http://company:8080/dswsbobje/services/Session
link2:http://company.co.in:8080/dswsbobje/services/Session
Please suggest on this.
Regards,
Vinay

Xcelsius and Qaaws session count issue

Hi
We are using xcelsius 2008 plus Qaaws and Live office.
Whenever we open up the dashboard, it increases our connection count in the CMS Server count and does not releases it for about 30 mins) even after closing dashboard and even Infoview.
Anyone else had this issue and resolved it?
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thanks

Welcome to SCN!
This is natural. 1 session per QaaWS connection. This should not be a concern if don't have 'concurrent' licensing for Business Objects.
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I explain you in more datail:
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Best regards.

i've solved....
When i map my excel spreadsheet I can duplicate input parameter with the + button near "Input Values" into Web Service Component properties. I's a static solution but it works for my purpose.

QAAWS- Null Value Bunching Issue

Post Author: joseph_atkinson
CA Forum: Xcelsius and Live Office
I have created a very simple QAAWS xml that I am using in a Xcelcius report. I have a problem when I pull the data from the database. When the Xcelcius report pulls data, if there is a missing row, instead of leaving it blank, the rest of the data bunches up. i.e QAAWS table null 1 10 12 null 1 Xcelcius report 1 10 12 1 Is there a resolution to this?

Post Author: amr_foci
CA Forum: Xcelsius and Live Office
you can use NVL to replace the null values of this field to Zero or any other values you want, you can make this at the universe level at this object select statement
good luck

QaaWS not returning data in Xcelsius

My dashboard Data is not displayed in Xcelsius or InfoView and have encountered the error as below:
All of your system's 0 Concurrent Access Licenses are in use at this time
or your system's license key has expired. Try again later or contact your
administrator to obtain additional licenses. (FWB 00014)
I have tried to validate the Web service via the URL in browser :http://<server>:<port no>/dswsbobje/qaawsservices, same error has appeared in the browser.
I have applied the SAP Notes 1258052, the issue is still not resolved.
I have tried to use different user ID to the BOBJ Authentication screen prompt in the dashboard, however still got the same error.
System Information:
BOBJ XI R3.0
Xcelsius 2008 sp3
Please help and ur help is much appreciated.
Many thanks in advance.

Hi,
I do not know the content of the SAP Note you are referring to, but it seems you are encountering the usual pre-XI 3.1 issue of QaaWS.
Before XI 3.1, QaaWS management servlet used to connect to the CMS independently of consumers or any actual user connection (this was required to get QaaWS queries descriptions to generate WSDL files and some runtime parameters). To do so, QaaWS used a specific 'background' user, usually called QaaWSServletPrincipal, which, as any other user, eats up a license. If the number of available concurrent access license is low, this background user may drive you into that issue (error message tells by itself).
Ways to mitigate this are :
1. Increase the number of available license (self evident).
2. Use another 'background' user, this can be performed by changing configurations parameters in configuration file dsws.properties under ~<Application Server Folder>\webapps\dswsbobje\WEB-INF\classes : qaaws.principal.username and qaaws.principal.password parameters need to be changed to another user, in order to share the corresponding license (any user with at least view permissions over the CMS will do the job). Do not forget to restart app server after this change.
3. Update to XI 3.1, in that release & following, background user has been removed (for security reasons), WSDL data is managed differently.
4. When running CX dashboards from Infoview try (as recommended) to use serialized session information to connect QaaWS queries, so that consumer re-uses its own session to run the QaaWS query. Any other way of passing credentials (session token or login & password web service input parameters) to QaaWS queries will eat up a new license, and thus brings the risk of the error you have.
Hope that helps,
David.

Performance Issue in Dashboard using SAP BW NetWeaver Connection

HI Experts ,
We developed Dashboard which is based on BW Queries, However it is taking considerable amount time while executing.
We are using BO Dashboard SP2 version ,BO 4.1 and BI system 7.01 .
We are looking for few clarifications on SAP BO Xcelsius Dashboards.
Though we know limitations on component number and data volumes which could badly affect performance of the dashboard, We do have a requirement to handle huge data volumes and multiple components. Our source data lies in SAP BI system and we are using BICS connectivity/ Webi with QAAWS for updating data in BO dashboard .
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We have scenarios like YTD ,QTD and MTD other complex calculations in Bex Query.
Here are my questions,
Is there any way to provide complete functionality using large data sets to the users with the current architecture without any performance issues?
Are there any third party tools which can be used with BO Dashboard for the performance improvement and handling huge volumes?
Do you suggest any alternate solution for complete functionality?
Many thanks for your inputs in advance!
Regards
Venkat

Hi Rajesh,
Thank you so much for your response.
I have tried the way you suggested. But here my issue is , I have a prompt in my webi report based on months selection and it is a single valued prompt.
so I was able to schedule my report only for one month;whereas my dashboard needs to show values for one year data based on the months the user will select in the dashboard.
Though i use the WebI instance data in the dashboard , i getting only one month value, also I am not able to associate the selected month for the WebI instance in dashboard.
Is there any option to schedule webI report for different months and the dashboard has to pick the 12 months instance and the combo box selection in the dashboard must associate with it??
Please help me with your thoughts.

Xcelsius error: Unable to load URL while using QAAWS on XI 3.0.

Hi Experts,
I am getting "unable to load url" in xcelsius 2008 while importing a qaaws url.
After all the testing below are my observations:-
1) This has something to do with QAAWS.
2) When I logged into QAAWS and tried accessing the newly created url from the browser. It gave this error " can not communicate to the server mcc69u01:6400" but intrestingly the cms port is located at 6464 and not 6400.
3) For every other application like infoview and cmc it picks the correct port i.e. 6464.
4) Server is present on a UNIX box.
5) I read somewhere that I need to make changes in the dsws.properties file under war files folder. There I enetered "domain= mcc69u01:6464" and restarted TOMCAT.
6) After making this change I was unable to even log into QAAWS as it gave the error 02718 " you are not authorized to create query".
7) After reverting the changes now I am able to log into QAAWS and create new queries but the same problem persist.
8) TOMCAT is listening to port 8088 for our environment.
9) Tried the same thing from a different client machine with fairly new BO XI 3.0 client installation(same server) but no success.
I believe somehow QAAWS is not able to connect to the correct port 6464 and that is the reason for this issue.
Could anyone suggest what I should do???
Thanks in anticipation,
Anshul

hi Anshul,
The QAAWSservletprincipal is not related to how you log into the server when creating queries
It is used when the queries are actually running, or when you are trying to load the query to a tool like Xcelsius. I had the same unable to load error and it was caused by the QAAWSservletprincipal being set to concurrent licence when my server was all named users.
I think the issue you are seeing is more likely a bug caused by hardcoded cms port, but I think it is worth ruling out.
Regards
Alan

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HI,
I am using the BI as source to BO. Xcelsius dashboard is using webi data by live office.
I have exported the xcelsius in swf file & ppt format.
i am using the credentials user name, password and authentication as SAP.
I have the roles which are created in BI and imported to BO and the roles have users in BI , which came by default to BO.
Now I have created the new users in BI with initial password. I cant login to infoview or swf until i change the initial password in BI and thn with new password i can log in to BO. I understood this concept.
But confusing part is after changing to new password in BI, i can be able to log in to swf or PPT but not fetching latest data from data base.
if i log on first into infoview , thn i can be able to log onto swf file or PPT correctly and access the latest data.
If i directly access the ppt file , i get 'failed to get the document information. lo 26315". But if i login to infoview first then to swf or ppt i wont get any problem.
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Hi sapbi83 ,
May i Know which connection you are using for fetching data into xcelsius, is it LO(Live Office) or Qaaws
if it is Live Office then what is the refresh property set for live office object? and how many live office objects or how many qaaws connection u are using.?
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How to use QAAWS with a prompt to show ALL values

I have to build a dashboard which has two prompts in it
One for Customer and the other one is Project
Customer prompt should let user to select a customer from the list to display dashboard with the selected customer.Also it should allow user to select ALL from the prompt values to display all customers
There is a object defined in the universe for 'ALL' to use in Web Intelligence report. But for dashboard I don't want to use LiveOffice as it is having many issues when refreshing
I am thinking to use QAAWS as my dashboard is not that complex. It shows all details in spread sheets
How to work in this situation with QAAWS..does not it need to create new objects in the universe or modify exisiting 'ALL' object lovs
Please let me know the easiest way to achieve this

Hi,
I think you can achieve in two ways ...
1. In the QaWS, you've Prompt Parameters next to the prompt, choose "Optional Prompt"; When user runs the report if they kept the selection blank, report runs for ALL
2. In the QaWS, in the Prompt choos "Matches Pattern", and in the Xcelsius dashboard pass "%%" to the selection, and in the selection list for the customer dropdown include one additional cell containing ALL text;
Hope it helps,
Saradhi

QaaWS-swf in InfoView: unstable connection

Hallo,
we designed a dashboard using QaaWS to connect to live data. On a local machine, the Xcelsius-swf works fine. Once I publish it to InfoView and open it online, the connection seems to be "unstable"? After several minutes (2 to 3) when I navigate the dashboard so the QaaWS has to refresh the data, I get the following error message for each QaaWS:
soapenv:Server.generalException: Unable to reconnect to the CMS. The session has been logged off or has expired. (FWM 01002)
After closing the dashboard, InfoView also shows an error message:
An error has occurred: Unable to reconnect to the CMS. The session has been logged off or has expired. (FWM 01002)
The timeout is set to 20 minutes, so this should not be the problem. Also, when I navigate through WebI, the InfoView connection stays stable. The problem seems to occur only when swfs, using QaaWS are opened.
Any suggestions what to do to keep the connection alive would be highly appreciated.
Thanks in advance!

Hi Kevin,
I have been having touble with Xcelsius and had seen a similar error to this. I was accessing through BI Widgets and the application was shutting down. I was also getting the same error, but had assumed the problem was with my server.
We reinstalled and created a new BOE environment and created a simple qaaws application. This ran fine updating 12 times a minute. At this point I closed the issue I had raised with the SAP/BO, concentrating on the other issues.
However, after I recreated my original dashboard, I found the problem reoccurred. The default session timeout was 1 minute. What I found was that I could get around the problem by refreshing the qaaws query more frequently than that. As my data was only really updating every 15 minutes this resulted in a lot of unncessary queries to the database but at least the user was not seeing the error
I then looked at creating the query through live office, as I noticed the a second dashobard I had created with Live Office did not seem to be suffering the same problem. I was able to get this working without the session time out and the high number of database queries.
I realise these are more workarounds the fixes but I hope it helps
Regards
Alan

Data refresh problem - QaaWS and Tomcat cache

Hi Experts,
I have a problem with data refreshing in Xcelsius 2008 dashboard when I use QaaWS.
System is: BO XI 3.1 on the Win2008 server.
When data are changing in the database InfoView documents show it immediately, but into the Xcelsius dashboards new data not coming.
In the dashboards I use auto refresh, and Refresh button too... It doesn't help.
New data are appearing just after restarting of Tomcat.
Maybe Tomcat is caching data...?
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Thx,
János

Hi Janos,
Tomcat has cache which the default time is 60 seconds.
You can change the cache time when you create QaaWS wsdl.
If you do NOT want the cache, you can
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4. Re-start tomcat.
Hope this can help!

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