QLA 3.5 broken since java update

Question

The latest java update from apple was installed on our G5 PPC last week. Since then our clients are unable to access the Quark License Administrator (ver 3.3, 3.5, 4.0). It worked fine before the update. The java prefs are set to use 1.4.2 first. We now get the following error:
-A suitable JVM could not be found. Pleas run the program again using the option -is:javahome [java home directory]
[process completed].
The Quark techs sent me a script that didn't work. They also sent me the unreleased 4.0 version. It errored saying "Unable to locate java on your system. You must install java to install the QLA 4.0 software".
Does anyone have any suggestions/tips/tricks/advice?
Any help would be greatly appreciated as this is used for higher education and classes started today.
Brian D. Meer

Answer 1

Try this - I beleive it will deal with all the various issues- including permissions and Java versions- First change Java versions per earlier post
he following worked for me with QLA 3.5:
1. Run the application /Applications/Utilities/Java/J2SE 5.0/Java Preferences
2. In the 'General' tab of this application, select to use "J2SE 1.4.2" as the version of Java to use in the 'Java Applet Runtime Settings'.
3. In the 'Java Application Runtime Settings', drag & drop J2SE 1.4.2 to the top of the list (above J2SE 5.0).
4. Click 'Save'.
5. In command line type - sudo su root
6. Feed in password
7. Execute the following (paste it in to save typing)
/Volumes/QLA\ 3.5/Mac/QLA\ 3.5\ Installers/QLA\ Server\ 3.5\ Install.command -is:javahome /System/Library/Frameworks/JavaVM.framework/Versions/1.4.2/Home/ ; exit
8. You should see
InstallShield Wizard
Initializing InstallShield Wizard...
Searching for Java(tm) Virtual Machine...
........exit
9. Go growl at Quark for making us have to do such silly things.
Sean McNulty - Small World Design