QM 9.0 Can't play the recorded calls and get disappear

Hi,
CUCM System version: 9.1.2.12900-11 Unrestricted
UCCX System version: 9.0.2.10000-71
QM 9.0.1.57
calls are shown in the Live monitor, then at the Recording page. but can't play nor export them, and then the calls disappear from the QM page.
the files at the local storage shows 0 KB
tried with CIPC 7 and 8.6 wired and wireless. And IP Phones as well but it is the same behavior.
it is similar to this thread
https://supportforums.cisco.com/discussion/11660776/quality-management-852sr2-voice-recording-problem
i tried both versions of Java 1.6.13 and 1.6.16 even 1.8 but no success.
Any ideas.
Regards

i have downgraded both hal and totem to the revious versions and now i can play dvds again. What i don't understand is why shoud an upgrade from version say 1.0.2 to 1.0.3 break a system? Nothing is straight forward in linux. I know the average linux user doesn't mind tweaking things but sometime you just want things to work you know! :x

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QM 9.0 Can't play the recorded calls and get disappear

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