QM Module: Usage Decision for Inspection Lot

Question

Dear All,
After made of Usage Decision the Notification will receive to the respective Managers as mentioned below:
IF Usage Decision is <b>QCR</b> then Notification will receive to only Marketing Manager
IF Usage Decision is <b>MR</b> then Notification will receive to Logistics Manager, QC manager and Production Manager
IF Usage Decision is <b>MA</b> then Notification will receive to Logistics Manager, QC manager and Production Manager
IF Usage Decision is <b>MAC</b> then Notification will receive to Logistics Manager, QC manager and Production Manager
IF Usage Decision is <b>QCA</b> then Notification will receive to Logistics Manager, Marketing Manager and Production Manager
Any Suggestions pls, workflow logic in this requirement.
Is there any Solutions without ABAP coding.
Thanks and Regards,
Prabhakar Dharmala
Message was edited by:
        Prabhakar Dharmala

Answer 1

I'm sorry, I am not sure if I understand any more now, but one quick check: When you write RULE, are you specifically meaning RESPONSIBILITY RULE?
I said that a rule is needed to specify work item agents (workflow step specification of selected agents). It is not quite true, you can specify the selected agents in other ways such as using expressions etc. You could therefore create a subtype of your business object where you define virtual attributes for the different agents you mentioned, i.e. a virtual attribute AG_MARKETING_MANAGER, another one called AG_LOGISTICS_MANAGER, a third one called AG_QC_MANAGER, and finally one called AG_PRODUCTION_MANAGER. These should have the data type TSWHACTOR.
However, you are asking for a method that does not involve rules, AND does not involve ABAP coding. I think you are out of luck there, because the virtual attributes will require (some) ABAP coding, and of course this approach is of more interest if these managers can be determined based on data that are maintained anyway - to save you the addition maintenance of the responsibility matrix in the workflow (responsibility) rule.
You can obtain exactly the same by creating a workflow rule that takes whatever parameters are relevant, plus the Usage Decision.
If you want to send a single step/mail to all the managers (I couldn't quite understand if you wanted a single step to a varying number of managers or a varying number of steps) the latter solution would be the best one, as the rule would give you the correct list of managers without any additional steps in the workflow.
If you create virtual attributes you can use container operations in the workflow to put all the relevant managers into one multiline container element. But that seems rather awkward compared to creating a workflow rule.