"qmasterd not running" - how this happened and what we did to fix it.

For this with the message "qmasterd not running".
This may be of help to those of you who are unsuccessful in
• initialising qmasterd
• can't sucessfully 'START' qmaster from the system preferences panel
• can't start qmasterd from the shell or the startupitems
• can't establish a cluster in qmasteradmin.app
• etc etc
Taste will vary ofcourse.
SOLUTION: after 2 days of concentrated troubleshooting on this we REINITIALISED the startup disk and RE_INSTALLED THE 10.4.8 O/S and all the applications and replaced (copied) the user data on the primary startup disk.
Affected H/W:
• g5 QUAD w/8GB memory and 3.7TB disk (including 2 x 250SATA internal DDMs) with 7800graphic card
• 30inches HD Cinema display
HIstory:
• decided to UPGRADE internal 2 x 250GB SATA1 DDM's with 2 x 500GB sATA2 DDMS because of storage shortage.
• on advice, we used APPLE MIGRATION ASSITANT to migrate 100% functional OS 10.4.8 startup disk (Macintoish HD) to external FW disk that had a fullfunctional 10.4.8 and apple pro apps as a back up. (This proved to be a very bad error of judgement - a mistake)
• all data migrated over to external disk sucessfully. System restarted on EXTERNAL DISK and tests (TTPRO) and user apps run - all is ok
• replaced G5 internal UPPER SATA1 250GB disk with new SATA2 500GB .
• using G5 startup DVD's , built and initialised OS/X 10.4.8 system on NEW G5 QUAD internal UPPER 500GB SATA2 disk as Macintosh HD.
• used Apple MIGRATION ASSISTANT to migrate all user and apps and ALL the files and objects from the working EXTERNAL disk we made earlier.
• reatrted and all looked fine. FCS, SHAKE, MOTION etc etc.. all business apps. UNTIL!..
• we could NOT get qmasterd to start - msg "qmasterd not running"
• restarted system many times.. no success.
ERROR SYMPTOMS:
• noticed sever apps were corrupted such as WACOM TABLET, LIttle SNITCH and others - these were remidied by reinstallation ... however..
• console crash reporter contained MANY dumps of qmasterd with general addressing exceptions:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x0nnnnnnn
also r31 contined the page aligned address of the exception.. and this was ALWAYS different.. so assumed a data driven (parm??) corruption.
• other symptions include that need to kill -9 (force quit) qmasterd as it would NEVER shutdown.
WHat else we did to try and fix this:
• repaired disk permissions (disk utility.app) - no luck...
• repaired qmaster files disk permissions as per http://www.kashum.com/blog/1152611689 and follwd instructions.. no luck
• removed QMASTER as per the instructions at http://docs.info.apple.com/article.html?artnum=93234 - reinstalled - NO LUCK - still dumps... ;(
• removed all the qmasterd parms hoping that would help - no luck
• used many sugesstions form these discussion, COW etc .. including disconnecting all networks... no luck
• tried out most of the suggestions including an excellent on from Richard BF at http://www.kashum.com/blog/1152611689 - a trully excellent entry for those with the issue of Unable to connect to background process' error dialog problem.
• einstalled QMASTER for SHAKE4.1 disks - no luck
• resinstalled FCS (2 hours later) - no luck
• restarted on secondary system (the external disk) and QMASTER works fine!
• reinstalled the original 250GB SATA1 - restarted form it to verify QMASTER was ok.. no dumps existed.
• reinstalled OS 10.4.8 (OS only) .. no luck
• used CARBONCOPY (CCC) to make new disk - this failed miserably .. will not use this again ever....
final outcome:
• concluded that APPLE MIGRATION ASSISTANT had somehow corrupted some objects in the SECOND GENERATION of copy) from external DISK to new internal 500GB SATA2 drive.
• threw the towel in and initialised the G5 QUAD's UPPER internal DDM (500GB SATA2) - installed a new OS to 10.4.8 + maint
• tediously installed every APP including ADOBE CS2 and the CS3 photoshop whilst I mess around calling Adobe locally for an activation code (I always need to do this I dunno why).
so a great waste of 2 days.
Summary: when QMASTER works it is terrific.. especially for rendering and transcoding... but when it doesn;t it is dreadful.
Maybe someone with expertise could shed some light on this.
cheers
W
Hong Kong

HI Chris, I closed it because:
• at the time + a few eeks after I posted it, I had few views of it .
• it is just a reference document to suggest the trouble shooting procedures and headaches we endured to try and rectify it in the view that others may try this path
• it is in fact old news for some who have FCS 2 now.
The 'fix" is described in the "SOLUTION" part of my post.
I agree your symptom you are having wth QMASTER is of great frustration.
I would encourage you however to perserve to get this working because wehn set up it works very well.
fwiw

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"qmasterd not running" - how this happened and what we did to fix it.

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