Qosimo X775-3DV78 - Fan no longer speeds up

My lap top shut off not too long ago and now I noticed the fan no longer speeds up.
Only the usual fan air take works but not the loud fan that speeds up.
I fear, the laptop will only burn out eventually, any help?

The laptop will shut down if it gets too hot before damage occurs. However, if the fan has failed, you'd probably want to have your laptop serviced.
- Peter

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    PcDyson77 wrote:
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    This question was solved.
    View Solution.

    Hello mpw101,
    Seems like there was some confusion on the products your received and how it was explained. I have forwarded your thread to the appropriate team for review. Someone should be in contact with you shortly so you can discuss your HP customer care experience.
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    The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
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    Hello.
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