Qosmio F10 doesn't run after recovery procedure

Hi, I have just purchased the toshiba recovery dvd for my qosmio f10 laptop, i put the dvd in and it goes through the recovery process and completes 100% it then tells me to remove the dvd and then press CTRL ALT DELETE to restart the computer.
Upon doing so it gets to the screen were it tells me windows is starting then the screen goes blank and flickers a couple of times, then the laptop re-boots and keeps on doing this, I press the F8 key when it restarts to go into save mode, but when it goes into save mode it tells me that windows is not fully set and won't go any further and tells me that I need to run set up again.
I do not have a windows cd only the dvd from toshiba which should put my laptop back to factory settings.
Can aynone help me before I ring toshiba?
thank you.

Hi
Its not easy to say why it happens. Usually the Toshiba recovery CD should works properly and after whole recovering procedure the notebook should run without any problems.
You have suggested that you have ordered this recovery CD from the ASP.
Did you get the right recovery CD? Check the CD description.
The other possibility is that the unit has a hardware fault. In this case you should contact the Toshiba service. Sorry but this is all what I can suggest.
regards

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