Qosmio F10: What to do with the Update Tool CD after motherboard replacement?

Hi, Hoping someone can help.
My F10 has had three new mother boards since the first one broke down. Fortunately I had paid for the extended warranty. However, when it came back this time they had formatted my hard drive because they changed the chip set. Now it can't find a TV signal and the FN Keys dont work. They sent me new CD Roms entitled "Update Tool" and "Qosmio Player Update", but they don't do anything to help the problem. Anybody got any ideas or does it need to got back again?
Thanks in advance
Chris

Ok, I think the engineer will install everything again and will make an update.
By the way; I think the bundled Qosmio Update Tool CD is a booting CD and its necessary to boot up from this CD to install the proper system drivers for the new hardware components.
The complete update process will take about ten minutes. Follow the on-screen
instructions.
After approximately 5 minutes, the copy process is complete. The message
The media will update software, please do not remove it. Hit any key to Shutdown
is displayed. Press any key to shutdown. Turn on the power of the computer and follow the on-screen instructions.
The Update Tool CD for Qosmio screen then appears and the process of updating the software begins. This can take approximately 5 minutes and the
computer will reboot to complete.
The Qosmio Player Update only works if the Qosmio Player was installed on the HDD.
This is true for original Toshiba image installation.
Note: Do not install the Player if it's missing!
- Boot the PC with the QosmioPlayer update CD.
- Select desired language with allow key and press the Enter key.
- Select desired Country/Region Code and Keyboard Code with allow key and press the Enter key.
- Follow the on-screen instructions

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