Qosmio F45 - DVD and CD ejecting issue

I have a Toshiba Qosmio F45 and when I got the computer in september it had a problem of not warning to read or write to certain disks.
Now it's getting worse to the point where when I insert a disk. It spits it out not reading from it at all.
The drive is a TEAC DV-W28SLCT ATA Device.
The laptop has windows vista.
What can I try whether its an update or hardware issue

Hard to say what this problem causes. Do you have this issue with all media or just a special kind of brands?
Don't know if this can be corrected by update but have you the latest BIOS version on your notebook?
Maybe there is something wrong with the loading mechanism of the drive. Check if there is something stuck inside, meaning, to look if you can find something not belonging into ODD.
But be careful with what you are doing.
I really would suggest to contact local ASP.

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Qosmio F45-AV413 and HD DVD

Hello everybody,
I'm not shure, but, can I play HD-DVD discs on my Qosmio model?
How I discover this?
Tks,
Marcelo.

Yes you have a HD-DVD drive. After googling a bit around I found some good information. But I think the one and only way to find it out is to put a HD-Disc in your drive and check it out. ;)
Greets

CD, DVD and ipod nano issues

I just bought a new iPod nano- the first I have ever owned. I installed the iTunes software and that works okay. I plugged in the nano to the computer and the computer recognizes the nano, but iTunes does not. When I open iTunes, I get the following error message: "iTunes Setup Assistant. Warning! The registry settings used by the itunes drivers for importing and burning CDs and DVDs are missing. This can happen as a sreult of installing other CD burning software. Please reinstall iTunes." I have tried reinstalling iTunes several times and it still won't work. I did install the software on my brother's computer and it worked fine, but I can't use that computer on a regular basis. Please help!!!! Thanks!
ipod nano Windows XP

hiya!
"Warning! The registry settings used by the itunes drivers for importing and burning CDs and DVDs are missing. This can happen as a sreult of installing other CD burning software. Please reinstall iTunes."
for some advanced techniques for dealing with that message, see:
iTunes for Windows: Troubleshooting CD issues caused by device filters
but if you'd prefer to try some quicker and dirtier techniques, you could try:
reboot and repair
reboot the PC (very important), and then do a repair install of itunes. go to your Add/Remove programs, select itunes, click "change/remove" and select "repair".
... if no joy with that:
reinstall the itunes drivers for importing and burning
you can find them here. if you're on a 32-bit system, use the first link on the page:
GEAR drivers
if you've got Norton Ghost installed, read the instructions very carefully. if you still run into trouble with Ghost, see:
Message: "Insert the "Norton Ghost 10.0" disk and click OK." after installing iTunes 6
love, b

I bought the Snow Leopard Update but now my macbook wont even accept the DVD and keeps ejecting it. This is the same for all DVDs.

I have a very old (refurbished, bought over 4 years ago) macbook pro 15". It's been running ok on OS X 10.5.8 until very recently. It started ejecting disks, and then the new adobe flash player update wouldn't work. Lots of other little things have been happening as well.
I had been considering buying a new macbook, but one of the Apple store people suggested I update instead (a much cheaper alternative!). So I bought Snow Leopard, and it arrived in the post today. But now my macbook wont even accept the dvd. It takes it in, whirs and complains a bit (for less than 60 seconds) then ejects it again. I have tried cleaning the disk, cleaning the disk area with a credit card + lens cleaner (a trick I saw recommended on this forum). But no luck.
Any advice?
I am a trainee teacher and actually will be gutted to have to get a new laptop (as I really cant afford it). BUT obviously if I have to I will. I just need to extend the life of this one for as long as possible, until I have more money to get a better one!

Bring your MBP to an Apple store genius bar and see what they say about your MBP optical drive.
Look on the OWC web site. They sell optical drives for older MBPs. Perhaps there is one that will fit yours. Installing one is not brain surgery.
Otherwise examine the iFixit.com and Powerbookmedic.com web sites for replacements.
Ciao.

10.5.0 DVD and 8800GT installation issues/Retail dvds up to 10.5.4 yet?

I know this is a known issue if you upgrade you graphics card to the 8800GT retail 10.5.0 dvd will lockup your system. my question is when is Apple going to update the retail DVD to something useful like 10.5.4. I have already contacted apple and they where helpful and they sent me a replacement 10.5 dvd but it was still the base version of 10.5.0. I just want to be able to reinstall my os without having to reinstall my old 1900xt card. I just wish we could slipstream a dvd like windows xp and vista.

Hiya,
I AM running the 8800 and have had no issues at all (luck?). Saying that, the first thing, I have done after install, used the comboupdate to 10.5.4.
Can you not get as far as software update? Can you use an old graphics card and install Leopard, run software update, THEN put in your 8800? Only a thought.
Hope you can sort it. (There IS a graphics update out: http://www.apple.com/support/downloads/leopardgraphicsupdate10.html , though, but you need at least 10.5.2.)
Message was edited by: Alexandre

I have a dvd in my macbook and cannot eject it. the issue is it wont detect it. i cant find the dvd in finder. what do i do?

i have a dvd in my macbook and cannot eject it. the issue is it wont detect it. i cant find the dvd in finder. what do i do?

Dear Mary,
Good Day...
Restart the macBook holding down the mouse button of your trackpad.......
Good Luck....
Regards
IK

Hey guys, so I have a DVD stuck in the CD drive on my mac. It reads it as being in there, but I cannot eject it and it is causing my a lot of issues with my mac. If i try to eject it, Finder acts up and I have issues saving projects or even browsing files

hey guys, so I have a DVD stuck in the CD drive on my mac. It reads it as being in there, but I cannot eject it and it is causing my a lot of issues with my mac. If i try to eject it, Finder acts up and I have issues saving projects or even browsing files. I feel like it interferes with iPhoto as well because it says it is locked and I have no rights to view it. I wanted to see if anyone else had/s this issue and how you fixed it before lugging it into the apple store and being without a computer for a few weeks...

A few other suggestions here as well:
http://osxdaily.com/2009/08/28/eject-a-stuck-disk-from-your-mac-dvd-super-drive/

I purhased an apple usb cd/dvd and I have a cd disk that won't eject even after going into controls and selecting disk eject any ideas how I can take of the issue?

I have a cd disk stuck in my USB super drive, it won't eject even after going to control and selecting eject disk

Hi BCservant,
Welcome to the Apple Support Communities!
I know that it can be concerning when you cannot eject a disk from your external drive. There are a few troubleshooting steps that I would recommend to help you get this situation resolved. Please use the attached article for troubleshooting information.
Get help with the slot-loading SuperDrive on your Mac computer - Apple Support
Doesn't eject discs or discs eject slowly
If the drive ejects discs slowly or appears to be struggling, insert and eject a single disc several times. Check the disc to see if it has a label or other material stuck to the disc that increases the thickness. Remove the label if possible.
If the disc will not eject, try pressing the eject key on the keyboard. Some older keyboards may use the F12 key to eject discs.
If the disc will not eject, try dragging the disc icon to the trash.
If the disc will still not eject, try holding down the trackpad or mouse button after restarting the computer. The Superdrive should attempt to eject the disc.
If the disc continues not to eject, reset the System Management Controller (SMC) and try steps 1-4 again.
If the disc still does not eject, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store for additional assistance.
Best regards,
Joe

IDVD problem burning and multiplexing - gets stuck but ejects the DVD and the DVD doesn't play

I am having trouble burning DVDs. Everything seems to be working fine during the iDVD project creation. I can watch the movie and select scenes within iDVD. Then, when I go to burn the DVD, it gets stuck at the burning/multiplexing stage - the wheel just keeps spinning and says there is about a minute left. Yet it ejects the DVD and the DVD won't play when inserted into a DVD player. It will show the intro and the scene selection pages but when you click on one of the scenes, it gets stuck and doesn't play. I have already uninstalled and reinstalled iDVD. The problem persists. It seems like the burner itself is the problem. What can I do to fix it? I have Mac OS X Version 10.6.8 with a 2.8 GHzintel Core 2 Duo and iDVD version 7.0.4.

Hi
Multiplexing error is a very complex problem due to many things (long long list following) - one common but not obvious reason is that material on the iDVD menu goes outside the TV-Safe area (or just touching it).
So first - turn on TV-Safe area and move any object well inside of this.
Wide screen stretched - usually (as I think) it is due to making a 4x3 movie in a 16x9 wide-screen project OR the other way around. This forces one to on flat-screen TV (or other) set the presenting view right - My has 4x3, wide-screen, zoom and auto-wide-screen and I have to switch this by my remote for some DVD I've made "wrong" way.
Now my long long list on Multiplex Error
LONG LONG LONG LIST
Multiplexing Error
PART One.
Use of strange video/audio material e.g. .avi, .wmv, .mp3 etc.
I only use.
Video - StreamingDV (miniDV tape via FireWire) and
Audio - .aiff (as on audio-CDs) (else converted to this .aiff 48KHz)
Photo - .jpg (.bmp known problematic)
Chapters !
A. Using strange letters in video project name e.g. +,/; etc. keep to a-z and 0-9 strange letters in project name e.g. +
as described by Donnyboy69. Does the title of your project have any symbols or decimal points in it. If so, that is why you are getting the error. I had a project that had a + sign which caused the same problem. I renamed it without the symbol and low and behold, it worked.
B. Location of Chapters
• Can’t be at start or end of movie (Skip first/start one - iDVD sets this by it self. At the End - no need)
• Not in a transition (or within 2-3 seconds from it)
Important when from iMovie HD6 or previous - Now also observed when using FCE 4
PART Two.
from Robert Modero.
"Multiplexing Error. Problem during initialization of tracks"
Simply remember to add subtitles to your Quicktime files and menu buttons.
Once I did that, I was back in business.
from Boise Jim
Do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
I always makes a DiskImage first and test this so that it runs OK
I use only - Verbatim DVDs
I use only - DVD-R
I burn at an as slow speed possibly e.g. x1
This gives good DVDs
PART Three.
Multiplex Error
Chuck, Chicago 2/7/2009.
Back again. Here is what I have found to work. I also have and use a LaCie DVD-R/RW DL external drive and a LaCie external hard drive as well. Since yesterday I have tried a few ways to burn a themed iDVD project having four 56 minute movies on it, amounting to 226 minutes onto a DVD DL disc, capacity 240 minutes. Apple tech support really didn't know what to do but gave me a very good tip. I had two options left. Apple tech support's tip was to try disc image. One of the replies on a thread with this subject said not to, but my experience today is good. Put your project onto "Burn to disc image," under "iDVD, file." Yesterday encoding took me 23 1/2 hours. Overnight for iDVD disc image, encoding took 21 1/2 hours (again) while I slept. This morning I tried to copy/burn disc image to a DVD with Roxio Toast 7, and it stopped near the end of the burn with some kind of "error" message. So then I tried Utilities> Disc Utility> Burn icon, and followed it through. Be sure to click the DVD DL drive in the window "Burn disc in.". I had one other problem though. At the end of a 46 minute copy, it started to verify, and at the end of verify it rejected the burn. So I tried again, and when "verify" appeared, I clicked on "Skip." The disc finished burning and is doing fine and well. A long and tortuous process, but at last something works. I made several additional copies using Disc Utility. Best wishes. Chuck, Chicago.
2. Disconnect any other external devices not absolutely needed.
e.g. external USB/USB2 hard disks, other FW hard disks etc.
3 Chapter marks in transitions - minimum 2 sec from
FROM Bev.
(Not a 'guy' but I will answer!)
First, I do not think that mixing wide-screen and standard makes a difference in iDVD.
Second, you should use a better brand of DVD disk. Also, many of us have experienced fewer problems on playback with DVD-R disks. Recommended brands here are Verbatim, Maxell and Taiyo Yuden. Memorex and TDK are not consistent and may not give you a correct burn. They apparently have fewer layers in the composition of the disk. I have always used Verbatim DVD-R disks and have not had any burn problems.
Also, choose a slower burn speed, 4x or less.
Third, to determine if the iDVD project will burn properly, create a disk image file (from within iDVD, go File->Save as Disk Image) and test it. Mount the disk image and then open DVD Player (in Applications) and view your project. If it plays correctly, you can then burn the actual DVD disk from the disk image file using Disk Utility.
From. Boise, Idaho
I did everything I've seen suggested, but a friend (who used to be an Apple Genius) suggested that I do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
It worked, and I got a clean burn from iDVD.
Hopefully this can help other people.
by dheb0422
Well, I finally got it, and it was odd enough to post here incase anyone looks this topic up again. Many things were tried, including burning the unedited film, the edited film without titles and chapter markers, abbreviating the chapter markers in case length was the issue (remember the old iMovie used to truncate them when moving to iDVD?). In the process, I noticed that one, and only one, chapter marker was on the same line as the title marker. All the others were on the line above. The only way I seemed able to change that was to clip a few seconds of film. After that last clip, the offending marker took a place on the line above, as were all the others. That run published, compiled completely and burned. That's one for the books.
One user more writes
To add my experience with Multiplex Errors using iDVD (7.0.4), I recently created two iDVD projects
Video from both passed from FCE 4.01 with chapters
One project worked fine in creating disk image file
The other gave Multiplex Errors
I tried suggestions to remove special characters and no chapter marks at beginning, but nothing worked
Note that I've used iDVD for dozens of projects and this is first time I've run into Multiplex Errors
Anyway, for problem project, I tried an experiment where I removed all chapters in FCE and passed to new iDVD project
This time multiplex errors gone
So had something to do with chapters
So now I tried numerous experiments to remove individual chapters and try again creating disk image with new iDVD project
After numerous tries, I was able to narrow problem down to 1 "Bad" chapter mark
That is, when I left the "bad" chapter in my FCE project and passed to iDVD, iDVD gave multiplex error
When I removed "bad" chapter mark (and others in), no multiplex error
As a final experiment, I moved "bad" chapter mark about 5-10 sec's beyond original point and passed to iDVD, the multiplex errors now magically went away and I was able to finally create my disk image.
I have no idea why this worked, but thought I'd mention here in case someone else runs into similar problem.
Rich839
In addition to Bengt's fine advice, burning errors can occur if you have located any of your menu buttons wholly or partly outside of the safe TV viewing area. Go to your main project menu, then click on View/Show TV Safe Area, to check. Drag into the safe viewing area any buttons that are outside the safe viewing area.
Russ One - suggest this
Multiplex Error-There was an error during muxing preparation
One thing that worked for me was to export the video w/o chapter markers as a self contained movie (thereby not loosing the edits & etc). Then make a new FCE project and import that movie into a new sequence and add the chapter markers. I've used "-", "&" and "," with no problem in the chapter names. Removing the markers or exporting without them did solve the problem but renaming them with just numbers 1,2,3....5, did not solve the problem and since this problem seems to happen with with iMovie as well, it would suggest the problem is in the video or audio and in combination with the chapter markers iDVD just can't handle it. The only other possibility is that both iMovie and FCE share the same or similar chapter marker code that some how is corrupting the markers.
Summary - What to try
1. Chapters
• Only A to Z and 0 to 9 in chapter title
• No Chapter mark at very beginning of movie
• No Chapter mark in or within 2 seconds from any transition in movie
2. TV-safe area for buttons (no one outside this)
3. Safe re-boot
4. No other external devices connected - that are not needed
SDMacuser adds to this
• On #4 ... No ext. devices. Some think this applies mainly to ext. FW. Not the case. Also applies to ext. USB2 as well (not to mention flash drives too).
Do not leave 3rd party devices / camera / camcorder plugged in unless it is being used with iDvd's One Step process. Certain web cams can trigger this also (especially ones with added features like LED light/s that draw additional power from the FW or USB bus).
5. Minimum of 25Gb free space on Start-up hard disk
6. Make a DiskImage first - reduces where problem originates
7. Trash iDVD pref. file
8. Make a new iDVD project
9. Movies in project with same aspect ratio e.g. 4x3 or 16x9
10. No other programs/applications running during iDVD process. e.g. Internet, screen & energy savers
Yours Bengt W

DVD-R Auto-ejects and not burn

I am in the middle of a stack of Mitsui DVD-Rs and now the Pioneer 109 will not burn from an Apple or a Toast disc image, and after several seconds auto-ejects all the remaining discs in my stack. DVDs and CDs of any kind can be read and CDRs can be burned. I have cleaned the lens with a cleaner disc, but no luck. The logic board identifies the burner, so I think that's okay. Can it be a software/firmware issue (corruption?), or is the burner dying??
any and all comment welcomed
Thanks

The Pioneer 109 may have outdated firmware, which would be difficult to update on a Mac. There are lots of reports of difficulties when attempting this.
Older firmware, or just ordinary incompatibility could be the reason your DVD-Rs are not burning. If you have not already tried a different brand of media, do that.
Finally, replacement drives are much faster and more reliable, and work with a wider range of blank media; for example, NewEgg ([www.newegg.com]) is selling the new Pioneer DVR-115 for $29.99. It's very easy to replace the drive in your Mac with one of these.
Even easier, there are external firewire optical drives that simply plug and play.

CD/dvd DRIVE locks up and cannot eject/open at all

anyone know on how to fix this issue with a Notepad dvd/cd writable drive-laptop it is out of warranty- on startup the power LED's light shows green for a few seconds and will eject upon startup if pressed-but once closed and Windows vista is loaded, the cd/dvd drive completely locks up-no power green light displays. and will not allow to eject at all
it is shown in my computer ok.
i tested reseating the ide cable for the cd/dvd drive -but still same problem. (ran a scan disk as well)
appreciate any advice
Thanks
Finbarr

Have your parents try a disk with their account. If it works there, then it's something about your account causing the problem.

I have a new MacBook Air with a USB super drive. I put in the DVD and I get nothing. No icon on the desk top and DVD player is no help. How do I play a DVD or eject the one in now?

I have a new MacBook Air with a USB super drive. I put in a DVD and I get nothing. No Icon on the desk top, no help from DVD player. How do I get it to play and how to eject it now that it's in?

There's a defect. The computer is in warranty so take it in for repair.

Home DVD goes in, spins, does not mount, and then ejects. It does play on an old Windows PC.

Hi. I have a MacBook and I am able to play purchased DVDs just fine. However when I try to play the home DVDs my brother burned for me on his new MacBook Pro it doesn't work. The DVD goes in, spins, does not mount, and then ejects. It plays on an old Windows PC though. Very strange. Help!

I know your frustration, so happy I still own a PC just so I can burn any DVD I might still need!
I was told at the Apple store to go buy an external l0l
How awesome is THAT ...Yah you just paid an INSANE amount of cash for a CRAP laptop so now go out and spend MORE money on getting an external DVD burner so your expensive laptop can burn/play DVD's
YAY APPLE... wtg at putting out a quality product!
PS so fantastic to see all the responses to your cry for HELP here!

I cannot eject DVD from iMac. It sounds as if it is trying to eject. I've tried onscreen eject and keyboard eject key.

I cannot eject DVD from iMac. It sounds as if it is trying to eject. I've tried onscreen eject and keyboard eject key.

Restart the computer while holding down the eject key.

I updated Itunes today to the latest version. Windows 7 64bit. None of my drivers work and get an error when itunes starts, about registry setting for reading and writing dvds and cds missing. Anyone else have the same issue. I downloaded itunes again, re

I updated Itunes today to the latest version. Windows 7 64bit. None of my drivers work and get an error when itunes starts, about registry setting for reading and writing dvds and cds missing. Anyone else have the same issue. I downloaded itunes again, reinstalled still have same issue.

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

Qosmio F45 - DVD and CD ejecting issue

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