Qosmio F60-14U - audio makes cracking sounds

Hi guys, I've just bought a toshiba qosmio f 60-14u with a preinstalled Win7 and I have had some trouble with it.
When I play any audio (music is worse than movies) the sound is permeated with cracking sounds like static, appearing erratically during the play. This happens both with speakers and headphones on. It seems that the problem is internal, but I have no idea if I can do something about it myself. Can you help, please?
Thanks,
engoute

Have you tried to remove the drivers for the sound and reinstall?
I did call Toshiba support prior and was told to do this, but in the mean time the issue had been resolved with the WiFi channel. Has the issue persisted since you purchased the unit or is it a recent thing?
I know I've had issues with Drivers not being installed correctly when setting up new notebooks, this is with all brands as well, people shut the lids or the power goes out are the two main "excuses" I get, I normally do a recovery and it normally fixes the problem.
But first of all I would try the reinstalling the drivers, if you are unsure Toshiba Tech support is really very good, I have never had a bad experience with them here in Australia.

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Qosmio F60-111 - Sound lag in games

i recently have sound lag on my _Qosmio F60-111_ only in games (music and video files work perfect)
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My DX info
System Information
Time of this report: 4/29/2011, 00:56:57
Machine name: ADMIRAL-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: Arabic (Regional Setting: Arabic)
System Manufacturer: TOSHIBA
System Model: Qosmio F60
BIOS: 0BIOS Version:0.02
Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz (4 CPUs), ~2.3GHz
Memory: 4096MB RAM
Available OS Memory: 3952MB RAM
Page File: 1511MB used, 6392MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: NVIDIA GeForce GT 330M
Manufacturer: NVIDIA
Chip type: GeForce GT 330M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0A2B&SUBSYS_00011179&REV_A2
Display Memory: 2706 MB
Dedicated Memory: 986 MB
Shared Memory: 1720 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Internal LCD
Monitor Id: TOS5091
Native Mode: 1366 x 768(p) (60.006Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0012.7061 (English)
Driver Version: 8.17.12.7061
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/8/2011 08:14:00, 12934248 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-496B-11CF-5C69-0D201CC2C535}
Vendor ID: 0x10DE
Device ID: 0x0A2B
SubSys ID: 0x00011179
Revision ID: 0x00A2
Driver Strong Name: oem7.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section02 2:8.17.12.7061:pci\ven_10de&dev_0a2b&subsys_000111 79
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_1179060C& REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6343 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 4/6/2011 15:33:48, 2826984 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6343 (English)
Driver Attributes: Final Retail
Date and Size: 4/6/2011 15:33:48, 2826984 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Microsoft Hardware USB Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a
Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a
Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a
Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a
Device Name: Micr
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x0745
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B3C
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 11/20/2010 13:44:30, 343040 bytes
| Driver: usbd.sys, 7/14/2009 03:06:23, 7936 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 11/20/2010 13:44:30, 343040 bytes
Gameport Devices
PS/2 Devices
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/14/2009 02:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/14/2009 04:48:04, 50768 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 13:33:25, 33280 bytes
| Driver: kbdclass.sys, 7/14/2009 04:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/14/2009 02:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/14/2009 04:48:04, 50768 bytes
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn1d0b
| Upper Filters: SynTP
| Service: i8042prt
|
+ Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
| Vendor/Product ID: 0x045E, 0x0745
| Matching Device ID: hid\vid_045e&pid_0745&mi_01&col01
| Upper Filters: Point64
| Service: mouhid
| Driver: point64.sys, 1/7/2011 16:03:08, 45408 bytes
| Driver: mouhid.sys, 7/14/2009 03:00:20, 31232 bytes
| Driver: mouclass.sys, 7/14/2009 04:48:27, 49216 bytes
| Driver: wdfcoinstaller01009.dll, 8/7/2009 13:49:36, 1721576 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 16:33:57, 63360 bytes
| Driver: sermouse.sys, 7/14/2009 03:00:20, 26624 bytes
| Driver: mouclass.sys, 7/14/2009 04:48:27, 49216 bytes
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 7.3 GB
Total Space: 74.5 GB
File System: NTFS
Model: TOSHIBA MK6465GSX
Drive: D:
Free Space: 41.8 GB
Total Space: 500.1 GB
File System: NTFS
Model: TOSHIBA MK6465GSX
Drive: F:
Model: WZYBO U7KHIRG SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Arabic), 11/20/2010 12:19:21, 147456 bytes
Drive: E:
Model: MAT****A BD-MLT UJ240ES
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Arabic), 11/20/2010 12:19:21, 147456 bytes
System Devices
Name: QPI Link 0 - 2D10
Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_80868086&REV_02\3&4F1 1E61&0&10
Driver: n/a
Name: Ricoh PCIe SD/MMC Host Controller
Device ID: PCI\VEN_1180&DEV_E822&SUBSYS_00011179&REV_01\4&37A EF77A&0&00E0
Driver: C:\Windows\system32\DRIVERS\risdpe64.sys, 6.10.0002.0012 (Japanese), 10/28/2009 17:54:00, 79360 bytes
Driver: C:\Windows\system32\RiSDIcon.dll, 1.00.0000.0001 (Japanese), 5/28/2009 21:24:38, 196608 bytes
Driver: C:\Windows\system32\RiMMCIcon.dll, 1.00.0000.0001 (Japanese), 5/28/2009 21:24:16, 188416 bytes
Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_00011179&REV_06\3&115 83659&0&B0
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_00011179&REV_06\3&115 83659&0&E8
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/20/2010 13:43:54, 52224 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 13:44:00, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 13:44:30, 343040 bytes
Name: QuickPath Architecture System Address Decoder - 2D01
Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_80868086&REV_02\3&4F1 1E61&0&01
Driver: n/a
Name: Ricoh PCIe Memory Stick Host Controller
Device ID: PCI\VEN_1180&DEV_E230&SUBSYS_00011179&REV_01\4&37A EF77A&0&01E0
Driver: C:\Windows\system32\snymsico.dll, 1.00.0000.9120 (English), 9/4/2004 06:00:00, 90112 bytes
Driver: C:\Windows\system32\DRIVERS\rimspe64.sys, 6.10.0002.0007 (Japanese), 10/26/2009 14:52:00, 61952 bytes
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_00011179&REV_06\3&115 83659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 13:43:43, 122368 bytes
Name: Intel(R) Turbo Boost Technology Driver
Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_00011179&REV_06\3&115 83659&0&FE
Driver: C:\Windows\system32\DRIVERS\Impcd.sys, 1.01.0001.1007 (English), 2/10/2010 22:02:00, 158720 bytes
Name: QuickPath Architecture Generic Non-core Registers - 2C62
Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_80868086&REV_02\3&4F1 1E61&0&00
Driver: n/a
Name: A5D9QYH2 IDE Controller
Device ID: PCI\VEN_1103&DEV_3520&SUBSYS_0C82D30F&REV_01\4&5D1 8F2DF&0
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_00011179&REV_06\3&115 83659&0&E5
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:33:48, 184704 bytes
Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_00011179&REV_A6\3&115 83659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:33:48, 184704 bytes
Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_00021179&REV_03\4&AB0 8A5C&0&00E5
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_00011179&REV_06\3&115 83659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:33:48, 184704 bytes
Name: Intel(R) 5 Series 4 Port SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_00011179&REV_06\3&115 83659&0&FA
Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 10.01.0002.1004 (English), 1/12/2011 16:51:44, 439320 bytes
Name: Intel(R) processor PCI Express Root Port - 0045
Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_00011179&REV_12\3&115 83659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:33:48, 184704 bytes
Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BE2&SUBSYS_00011179&REV_A1\4&256 F4D35&0&0108
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 13:43:43, 122368 bytes
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_00011179&REV_06\3&115 83659&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:33:48, 184704 bytes
Name: Intel(R) HM55 Express Chipset LPC Interface Controller - 3B09
Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_00011179&REV_06\3&115 83659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 04:48:27, 15424 bytes
Name: Intel(R) processor DRAM Controller - 0044
Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_00011179&REV_12\3&115 83659&0&00
Driver: n/a
Name: NVIDIA GeForce GT 330M
Device ID: PCI\VEN_10DE&DEV_0A2B&SUBSYS_00011179&REV_A2\4&256 F4D35&0&0008
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 193128 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 4/8/2011 08:14:00, 289252 bytes
Driver: C:\Windows\System32\DriverStore\FileRepository\nvt s.inf_amd64_neutral_32c6b6e401c8c857\NvCplSetupInt .exe, 14.00.0000.0162 (English), 4/8/2011 08:14:00, 56444152 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 4/8/2011 08:14:00, 15511 bytes
Driver: C:\Windows\system32\DRIVERS\nvBridge.kmd, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 11240 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 13262184 bytes
Driver: C:\Windows\system32\OpenCL.dll, 1.00.0000.0000 (English), 4/8/2011 08:14:00, 67176 bytes
Driver: C:\Windows\system32\nvapi64.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 2273896 bytes
Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 18578536 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 6974056 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 6.14.0012.7061 (English), 4/8/2011 08:14:00, 2204264 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 2893416 bytes
Driver: C:\Windows\system32\nvd3dumx.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 12934248 bytes
Driver: C:\Windows\system32\nvinfo.pb, 4/8/2011 08:14:00, 7771 bytes
Driver: C:\Windows\system32\nvoglv64.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 20700264 bytes
Driver: C:\Windows\system32\nvwgf2umx.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 8411752 bytes
Driver: C:\Windows\SysWow64\OpenCL.dll, 1.00.0000.0000 (English), 4/8/2011 08:14:00, 57960 bytes
Driver: C:\Windows\SysWow64\nvapi.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 2034280 bytes
Driver: C:\Windows\SysWow64\nvcompiler.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 13007464 bytes
Driver: C:\Windows\SysWow64\nvcuda.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 5183080 bytes
Driver: C:\Windows\SysWow64\nvcuvenc.dll, 6.14.0012.7061 (English), 4/8/2011 08:14:00, 2074216 bytes
Driver: C:\Windows\SysWow64\nvcuvid.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 2765928 bytes
Driver: C:\Windows\SysWow64\nvd3dum.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 10071656 bytes
Driver: C:\Windows\SysWow64\nvoglv32.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 15227496 bytes
Driver: C:\Windows\SysWow64\nvwgf2um.dll, 8.17.0012.7061 (English), 4/8/2011 08:14:00, 6299752 bytes
Driver: C:\Windows\system32\nvdispco6420140.dll, 2.00.0014.0000 (English), 4/8/2011 08:14:00, 1619048 bytes
Driver: C:\Windows\system32\nvgenco642060.dll, 2.00.0006.0000 (English), 4/8/2011 08:14:00, 1404008 bytes
Name: Reserved - 2D13
Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_80868086&REV_02\3&4F1 1E61&0&13
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_00011179&REV_06\3&115 83659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:33:48, 184704 bytes
Name: Atheros AR9285 Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_7159144F&REV_01\4&5E9 4A11&0&00E1
Driver: n/a
Name: Reserved - 2D12
Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_80868086&REV_02\3&4F1 1E61&0&12
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_00011179&REV_06\3&115 83659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:33:48, 184704 bytes
Name: Ricoh PCIe xD-Picture Card Controller
Device ID: PCI\VEN_1180&DEV_E852&SUBSYS_00011179&REV_01\4&37A EF77A&0&02E0
Driver: C:\Windows\system32\DRIVERS\rixdpe64.sys, 6.10.0001.0008 (Japanese), 12/11/2009 14:32:06, 55808 bytes
Driver: C:\Windows\system32\rixdicon.dll, 1.00.0001.0001 (Japanese), 7/25/2007 15:48:00, 172032 bytes
Name: QPI Physical 0 - 2D11
Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_80868086&REV_02\3&4F1 1E61&0&11
Driver: n/a
Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_00011179&REV_06\3&115 83659&0&D0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/20/2010 13:43:54, 52224 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 13:44:00, 325120 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 13:44:30, 343040 bytes
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.01.3764.0000
ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.01.3764.0000
ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.01.3764.0000
MPC - MPEG Audio Splitter,0x00400001,1,1,MpaSplitter.ax,1.05.0001.2 910
ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.01.3764.0000
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
MPC - Mpeg Source (Gabest),0x00400000,0,0,MpegSplitter.ax,1.05.0001. 2910
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.1751 4
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.1751 4
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000
MPC - RealVideo Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.05.0 001.2910
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601. 17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.1751 4
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.1752 8
MPC - MP4 Source,0x00600000,0,0,MP4Splitter.ax,1.05.0001.291 0
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.1752 8
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.05.0001.2 910
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
PlayReady DMO Wrapper,0x00600002,1,1,PRDMOW~1.DLL,1.03.2297.0000
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
MS PR Source Filter,0x00200000,0,2,PRSource.dll,1.03.2297.0000
Haali Media Splitter,0x00800001,0,1,splitter.x64.ax,1.10.0348. 0015
Haali Media Splitter (AR),0x00400000,1,1,splitter.x64.ax,1.10.0348.0015
MPC - MPEG Audio Source,0x00400001,0,0,MpaSplitter.ax,1.05.0001.291 0
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17 514
MPC - MP4 Splitter,0x00600000,1,1,MP4Splitter.ax,1.05.0001.2 910
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
MPC - RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.05.00 01.2910
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.1751 4
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Haali Simple Media Splitter,0x00200000,0,1,splitter.x64.ax,1.10.0348. 0015
DirectVobSub,0x00200000,2,1,vsfilter.dll,1.05.0001 .2910
MPC - RealAudio Decoder,0x00600000,1,1,RealMediaSplitter.ax,1.05.0 001.2910
DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,1.05.0001.291 0
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.1751 4
Overlay Mixer2,0x00200000,1,1,,
Haali Matroska Muxer,0x00200000,1,0,splitter.x64.ax,1.10.0348.001 5
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601 .17528
SFVCaptureFilter,0x00200000,1,1,SmartFaceVCapt.dll ,3.01.0003.0000
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.01.3764.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.1 7514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.1751 4
MPC - FLV Source (Gabest),0x00600000,0,0,FLVSplitter.ax,1.05.0001.2 910
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 1.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.1 7514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
MPC - MPEG4 Video Splitter,0x00600000,1,1,MP4Splitter.ax,1.05.0001.2 910
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.01.3764.0000
MPC - Mpeg Splitter (Gabest),0x00400001,1,1,MpegSplitter.ax,1.05.0001. 2910
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000
MPC - RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,1.05. 0001.2910
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601 .17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
MPC - MPEG4 Video Source,0x00600000,0,0,MP4Splitter.ax,1.05.0001.291 0
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.175 14
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Haali Video Sink,0x00200000,1,0,splitter.x64.ax,1.10.0348.0015
AC3File,0x00600000,0,1,ac3file64.ax,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.01.3764.0000
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.175 14
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514
Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17 528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514
WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
USB2.0 UVC WebCam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Video Capture Sources:
USB2.0 UVC WebCam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4
Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

@ xaver
first thanks for your reply,
>Have you noticed this behaviour on all games you want to play or just by newest games?
I talking about (Starcraft 2) it was working perfectly before but new the sound lag badly that i disable the music and scape the cinematic part to play it.
>While gaming, do you use your notebook with high performance power plan?
Yes I use it.
By the way: sending DX info is OK but Im 100% sure nobody here will read this. I hope someone read it.
@ Xardas,
I try all the things you just say, and sadly it doesn't work. I have the last display and sound driver and last DirectX, I use the high performance power plan while gaming.
I try Disable AntiVirus/Firewall while gaming but it the same it doesn't work.
thanks.

Re: Qosmio F60 - sound disappear sometimes

Sometimes without being my laptop in silent mode the sound cannot be heard.
Then I go to the windows bar and after that pressing on mute button to be in silent mode and pressing the same button again then the sound appear.
Does any one have an idea to end this think and to make it works directly.
t
hank you.

> and about the system restore can any body give a clear link about how to do it on qosmio f60 win 7
That simple:
Either you will use the HDD recovery or you will use the Recovery disk this disk should be created using the preinstalled software Toshiba recover disk creator.
+How to recover a Toshiba notebook with the HDD recovery procedure+
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm
> I am wondering how can I show the sound problem to the technicians because it appears sometimes.
Thats a problem from my knowledge the ASP would test the notebook with factory settings and if the issue would not appear using factory settings then this would mean that the hardware is ok

External Usb Audio Card Popping and Cracking sound with Satellite L500

Greetings,
My name is Boyan and I am from Bulgaria and about an year ago I've bought a satellite laptop from the l500 series ( i can not state which exactly is the model at the moment because my computer is not currently with me and on my user manual the only thing which is stated is that it is for L500/L505/ L500D / L505D . But by memory I think it was the Satellite L500D-ST5506 which is currently not at my dispossal because I gave it for repair for the same problem which I will state down below)
The problem with my laptop is that when I plug a Usb Audio card in my laptop I have a cracking sound when live sound is played trough the speakers/headphones from the external card. I've tried numerous audio cards and speakers/headpohnes which work perfectly fine with other computer, including laptops but the same problem keeps on showing up in the headphones/speakers of my laptop when I am using an external audio card to connect them to the laptop.
The problem is prominent only when the sound signal passes trough an external audio card and it is very annyoing since I use my laptop to create music and i've bought an expenssive audio card and speakers which can not be used with the laptop. I've tried 3 models of audio cards:
M-Audio Fast Track Pro
Behringer uca 222
and a simple external 3d sound usb audio card and the problem still appears.
At first I thought that the problem should be software and I should install new drivers although windows 7 automaticaly recognizes and intalls the drivers for the devices and I have sound in them (but with cracks and popps) so i tried using the official drivers sold to me with the audio cards but with no luck: The problem was still there. I tried finding new drivers of the audio cards on the official distributors websited and i've downloaded them but the problem was still there. Then i tried to delete every audio driver on my computer and just use the external audio card for sound but this dint help eighter. I've updated my drivers for my build-in audio card as well but again - no luck.
After that.the frist thing I did when (2 weeks after i bought the laptop) was to contact the store from which i bought my audio card and they stated that the problem may be eighter latency or high voltage from the laptop so they adviced me to try to lower the latency from the settings or to try and see if the problem remains if my laptop is only running on battery. I've tried both things and they didn't help. The audio cards worked without a problem on every other computer I've tried them on except mine. So they said to me that the problem couldnt possibly be from the audio cards .
What I did next was I gave my laptop to the official distributor of toshiba in my country so they can fix my problem. What they said to me was that the problem is caused from the version of windows which was pre-installed on my laptop and that it wasnt compitable with the audio cards (which was bizzar sounding because I've tried them on the same windows and they've worked, just on other computers). So I got back my laptop and changed my operating sistem from Windows 7 Home Premium 64bit to Windows 7 Ultimate Edition 64bit to Windows 7 Ultimate Edition 32bit and on all of those versions the problem was there: whenever I activate a Usb Audio Card and audio signal passes trough it I heard cracks and popps. I even tried isntalling Windows XP but the laptop wants spesific SATA drivers for the installation of Windows XP which although i did find - they didnt help me install XP and I didn't want to go in to the BIOS of the computer to try to put a new one and so on because I am not so sure about that and I could lose my warranty so I said to the official repair store for Toshiba in my town to put XP on my computer to fix the problem but they can't because they are not liscened to operate with software which doesn't have a recipt for its purchase ( which i didnt because i bought my windows xp long ago and i've lost the recipt)
I gave it for repair for the second time telling them that the change of my operating system did not solve my problem and what they did was they changed the whole motherboard on my computer, stating that the build in realtek audio device on my computer is not good enough to support an usb audio card or it maybe broken and they have to change the whole motherboard because the build in card is glued to it, so they did that but my problem wasn't solved. They told me that although I am using and external usb audio card the signal still passes trough my internal one and I have to disable it so i tried disabling it trough the control panel but this did not solve the problem and i do not have an option from BIOS to disable my build-in audio card. Another thing which I thought maybe causing the problem is that the two audio cards aren't working on the same bit rate and Hertz so I set both cards to 16 bit 48000hz DVD Quality (Also tried other options on the 3 cards i have) but...the same thing happend.
They told me that this is just my luck and that the build in audio card doesn't support this external audio cards and I should had been more careful when choosing my laptop at first.
I couldn't accept this awnser for several reasons:
1) This audio cards work on lower version of windows and are supported by much older models of Realtek and much older computers (one of them was bought 2000!!!!! and my laptop is from 2010!!)
2) The guys who were fixing the problem apperantley didn't go in so deep in to my problem because they didn't know what actually the problem was they just knew that there is a problem with the audio card and the computer interacting with eachother, they didnt know that there is cracking during live play from the external audio card.
3) I can not accept the fact that Toshiba is manufacturing models with chipset audio cards which can not support a simple external Usb Audio Card. This is totally unacceptable for me and I truly hope this is not the case!
4)They didn't try my audiocards on an other laptop from the same series stating that they do not have one at their dispossal at the moment so I will go tomorrow to a local store and try the audio cards by my self on the same computer in the store.
What I did now was I gave back my laptop for repair asking for a statement of the problem in wrtting with all details of the problem so I can go to court or ask for a new laptop but I will be charged with some money because according to them there is no problem in the laptop and the problem is that my external audio cards arent compitable with the build in internal chipset audio card. If I give my laptop for repair and there is no hardware problem I will have to pay some money. I will do this but I am now mad, since this will not solve my problem and I am loosing time and money.
What I am asking here is, if you can not help me solve my problem and advice me what to do to fix it, please provide me the details of the chipset build in audiocard on my motherboard, so i can investigate if it is compitable with my external audio cards and contact the audio card dealers to ask them for their opinion. Or if you can tell me with what it is compitable with and with what not, it would be great. I personally think that this laptop should have no problems at all with running a simple external usb audio card but I am asking you, if you know something more about that.
If the problem is from the build in chipset then Toshiba is manufacturing (or at least selling) audiocards which aren't at a normal standart but sadly I cant do nothing about it except complain to Toshiba and never deal whith such productgs anymore. In the other case if this is not true, then my laptop has a problem which is different and I will have to go to court with the repair mans for not fixing my laptop or not giving a new one when I have warranty which will not be Toshiba's fault and It will in a way solve my problem.
I hope you understand how Important this is for me and I hope I resolve the problem as soon as possible.
P.S
I would like to state that I am well aware of the grammar mistakes I have made in the text below and I would like to ask for your apologies as I am not a native English language speaker.

hi i just like to say i had a similar fault though i would be surprised if it causing yours,but you never know,my fault was my laptop lid, [9 months old] it contains the mic ,and when the lid was in a certain angle crackles could be heard worse when i had my external sound card in, it was a faulty membrane [ lid to body] easily missed by engineer because it was the same angle all the time it happened,good luck, PS you English is very good
Message was edited by: sido1

Usb Audio Card - Popps and Cracking Sound.

Greetings,
My name is Boyan and I am from Bulgaria and about an year ago I've bought a satellite laptop from the l500 series ( i can not state which exactly is the model at the moment because my computer is not currently with me and on my user manual the only thing which is stated is that it is for L500/L505/ L500D / L505D . But by memory I think it was the Satellite L500D-ST5506 which is currently not at my dispossal because I gave it for repair for the same problem which I will state down below)
The problem with my laptop is that when I plug a Usb Audio card in my laptop I have a cracking sound when live sound is played trough the speakers/headphones from the external card. I've tried numerous audio cards and speakers/headpohnes which work perfectly fine with other computer, including laptops but the same problem keeps on showing up in the headphones/speakers of my laptop when I am using an external audio card to connect them to the laptop.
The problem is prominent only when the sound signal passes trough an external audio card and it is very annyoing since I use my laptop to create music and i've bought an expenssive audio card and speakers which can not be used with the laptop. I've tried 3 models of audio cards:
M-Audio Fast Track Pro
Behringer uca 222
and a simple external 3d sound usb audio card and the problem still appears.
At first I thought that the problem should be software and I should install new drivers although windows 7 automaticaly recognizes and intalls the drivers for the devices and I have sound in them (but with cracks and popps) so i tried using the official drivers sold to me with the audio cards but with no luck: The problem was still there. I tried finding new drivers of the audio cards on the official distributors websited and i've downloaded them but the problem was still there. Then i tried to delete every audio driver on my computer and just use the external audio card for sound but this dint help eighter. I've updated my drivers for my build-in audio card as well but again - no luck.
After that.the frist thing I did when (2 weeks after i bought the laptop) was to contact the store from which i bought my audio card and they stated that the problem may be eighter latency or high voltage from the laptop so they adviced me to try to lower the latency from the settings or to try and see if the problem remains if my laptop is only running on battery. I've tried both things and they didn't help. The audio cards worked without a problem on every other computer I've tried them on except mine. So they said to me that the problem couldnt possibly be from the audio cards .
What I did next was I gave my laptop to the official distributor of toshiba in my country so they can fix my problem. What they said to me was that the problem is caused from the version of windows which was pre-installed on my laptop and that it wasnt compitable with the audio cards (which was bizzar sounding because I've tried them on the same windows and they've worked, just on other computers). So I got back my laptop and changed my operating sistem from Windows 7 Home Premium 64bit to Windows 7 Ultimate Edition 64bit to Windows 7 Ultimate Edition 32bit and on all of those versions the problem was there: whenever I activate a Usb Audio Card and audio signal passes trough it I heard cracks and popps. I even tried isntalling Windows XP but the laptop wants spesific SATA drivers for the installation of Windows XP which although i did find - they didnt help me install XP and I didn't want to go in to the BIOS of the computer to try to put a new one and so on because I am not so sure about that and I could lose my warranty so I said to the official repair store for Toshiba in my town to put XP on my computer to fix the problem but they can't because they are not liscened to operate with software which doesn't have a recipt for its purchase ( which i didnt because i bought my windows xp long ago and i've lost the recipt)
I gave it for repair for the second time telling them that the change of my operating system did not solve my problem and what they did was they changed the whole motherboard on my computer, stating that the build in realtek audio device on my computer is not good enough to support an usb audio card or it maybe broken and they have to change the whole motherboard because the build in card is glued to it, so they did that but my problem wasn't solved. They told me that although I am using and external usb audio card the signal still passes trough my internal one and I have to disable it so i tried disabling it trough the control panel but this did not solve the problem and i do not have an option from BIOS to disable my build-in audio card. Another thing which I thought maybe causing the problem is that the two audio cards aren't working on the same bit rate and Hertz so I set both cards to 16 bit 48000hz DVD Quality (Also tried other options on the 3 cards i have) but...the same thing happend.
They told me that this is just my luck and that the build in audio card doesn't support this external audio cards and I should had been more careful when choosing my laptop at first.
I couldn't accept this awnser for several reasons:
1) This audio cards work on lower version of windows and are supported by much older models of Realtek and much older computers (one of them was bought 2000!!!!! and my laptop is from 2010!!)
2) The guys who were fixing the problem apperantley didn't go in so deep in to my problem because they didn't know what actually the problem was they just knew that there is a problem with the audio card and the computer interacting with eachother, they didnt know that there is cracking during live play from the external audio card.
3) I can not accept the fact that Toshiba is manufacturing models with chipset audio cards which can not support a simple external Usb Audio Card. This is totally unacceptable for me and I truly hope this is not the case!
4)They didn't try my audiocards on an other laptop from the same series stating that they do not have one at their dispossal at the moment so I will go tomorrow to a local store and try the audio cards by my self on the same computer in the store.
What I did now was I gave back my laptop for repair asking for a statement of the problem in wrtting with all details of the problem so I can go to court or ask for a new laptop but I will be charged with some money because according to them there is no problem in the laptop and the problem is that my external audio cards arent compitable with the build in internal chipset audio card. If I give my laptop for repair and there is no hardware problem I will have to pay some money. I will do this but I am now mad, since this will not solve my problem and I am loosing time and money.
What I am asking here is, if you can not help me solve my problem and advice me what to do to fix it, please provide me the details of the chipset build in audiocard on my motherboard, so i can investigate if it is compitable with my external audio cards and contact the audio card dealers to ask them for their opinion. Or if you can tell me with what it is compitable with and with what not, it would be great. I personally think that this laptop should have no problems at all with running a simple external usb audio card but I am asking you, if you know something more about that.
If the problem is from the build in chipset then Toshiba is manufacturing (or at least selling) audiocards which aren't at a normal standart but sadly I cant do nothing about it except complain to Toshiba and never deal whith such productgs anymore. In the other case if this is not true, then my laptop has a problem which is different and I will have to go to court with the repair mans for not fixing my laptop or not giving a new one when I have warranty which will not be Toshiba's fault and It will in a way solve my problem.
I hope you understand how Important this is for me and I hope I resolve the problem as soon as possible.
P.S
I would like to state that I am well aware of the grammar mistakes I have made in the text below and I would like to ask for your apologies as I am not a native English language speaker.

hi i just like to say i had a similar fault though i would be surprised if it causing yours,but you never know,my fault was my laptop lid, [9 months old] it contains the mic ,and when the lid was in a certain angle crackles could be heard worse when i had my external sound card in, it was a faulty membrane [ lid to body] easily missed by engineer because it was the same angle all the time it happened,good luck, PS you English is very good
Message was edited by: sido1

Does Qosmio F60-00Y have an Optical Audio Output (toslink\spdif)?

Does the Toshiba Qosmio F60 Australian model have an optical audio output?

Hi
I found this Toshiba page about Qosmio F60-00Y:
http://forums.computers.toshiba-europe.com/forums//thread.jspa?messageID=194743
Unfortunately, there is nothing about SPDIF and digital output.
I found some details about European F60 series and didnt find any info about SPDIF
For me it looks like the SPDIF is not available but this is just an assumption

Whining (bleep sound) Qosmio F60

Hey !
My Qosmio F60 making a very annoying bleep sound. The source of this bleep is approximately the left side of the keyboard under the Q,W,A,S buttons. It's only if the notebook don't have to work hard. If i am playing games or watching TV the sound is gone.
Anybody have the same problem ?
Maybe you can help me out to solve this problem.
Thanks
_specifications:_
Intel Core i5-430M (2,26 / 2,53 Turbo GHz | Front Side Bus : 1.066 MHz | 2nd level cache : 3 MB)
6 GB Ram
NVIDIA | NVIDIA GeForce GT 330M with CUDA Technologie

>It's only if the notebook don't have to work hard.
Start your notebook, enter BIOS settings and leave it for a while. Can you hear this sound again?
To be honest it is not easy to say for sure what it can be but if you can hear it again and again I think you should contact nearest Toshiba service provider and ask for help. You have new notebook with valid warranty so the repair will be for free.
Some software related issue can be fixed easily but I presume described issue is hardware related issue, so best option is to contact service and ask for help.

MBP started making a cracking sound

My MacBook Pro 2010 started making a "crack" sound every 10 seconds or so... Like when you connect an audio device, it stops when the volume is off or when the speakers are being used.
In my opinion something is failing on the motherboard, such as a solded connection which is weared out or something...
If anyone has had this problem, please leave a comment ^^ Ill take my Mac to the Apple Store next Monday.
Thank you!

Hi,
Please check if the External works fine ? if no this is not really a speaker issue. if yes, it could be faulty speaker or the loose cable etc...
if you wish to open the PC, you may follow steps to download manual and follow removal and rexifing procedure.
Please visit www.hp.com/in and select suport & drivers>Product support and Troubleshooting> type the the complete model of your PC such as dv6-6102tx dv6-3145tx etc... select your computer model (if listed), or select the CTO(such as dv6-6100 CTO) model(which works for whole series) now select the manuals. you have the list of manuals for your PC. download maintenance and service guide.
hope it helps, Good Luck !!!
Regards,
WW
“I am an HP Employee“
***** Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***

Qosmio F60 Win 7 clean install plus drivers

Hi
I would like to clean install win 7 64 bit on my F60. I've already worked out how to change my boot sequence, [ with the help of this forum], so I'm ready to format & reinstall. However my concerns relate to reinstalling drivers specific for the F60.... Any advice on this process would be appreciated. Is it a matter of just downloading from [http://www.mytoshiba.com.au/support/notebooks/qosmio/f60/pqf65a-00y002/download?os=25] & installing as I need. Can this be tricky?
Any thoughts & guidance appreciated
Regards Lantana
Also would like to update bios...is there a step by step process for that too?

I have a Qosmio F60 & have done a clean install. I'll run you through the steps.
1. Make recovery disks before doing anything else. It's a good backup should there be any problems & will allow you to return the laptop to "out of the box " state if you want. Once the Recovery disks have been made (about 3 or 4 DVD'S), you can delete the recovery partition, but if you're unsure I would leave it as is.
2. There is a folder containing all your drivers and programs on the C drive. Back it up to DVD or a USB drive.
3. Back up your activation information. I used Token Restore (Google it). Back up your data.
4. Install WIN7, use the advanced option, reformat your C drive. Make sure you install the same Win7 version that came with your laptop (ie Home Premium, Pro ect). Don't enter your activation details at this time, but use Token Restore to do this after installing your drivers. After you install Win7, you'll have basic functionality, ie your mouse touchpad will work, cd drive will work ect. Display will be at a lower resolution.
5. Install drivers & utilities. I installed the following in this order.
Intel chipset driver
Intel turbo boost driver
Intel management engine interface
Intel rapid storage driver
NVIDIA display driver
Realtek audio driver
NVIDIA HD audio driver
Dolby Control Centre
HDMI Control Manager
Realtek LAN driver
Realtech Wireless LAN driver
Bluetooth Monitor
Toshiba Value added package (custom install... I didn't install Zooming Utility)
Ricoh card reader
Synaptics Touch Pad driver
Winbond CIR driver
Yuan DVB Tuner driver
Toshiba Eco Utility (optional)
Toshiba HDD Protection
Toshiba Disc Creator (optional if you have other CD/DVD burning software)
Toshiba DVD Player (optional, it upscales DVD's, but not much improvement over WMP for playing DVD'S)
Toshiba Remote Control Manager
WinDVD BD (for playing blu-ray) & the update downloaded from Toshiba website.
6. Install your own software, antivirus, data, restore your activation information then run Windows Update. Also worth running a good defrag program like MyDefrag or Puran Defrag (both free).
I would install the recently released BIOS update prior all this.
It is possible to trim the installation back even further, but I find this gives me full functionality while removing most of the bloat. I do find this better than simply uninstalling unwanted programs, as some like Norton AntiVirus are almost impossible to fully uninstall.
Hope this helps.
Message was edited by: Richo

A tiny little cry for help: mic in bootcamp makes me sound like a mouse!

I posted this on the InsanelyMac forum, and I thought I'd post it here too because I'm just that desperate for help... thanks in advance for reading.
I run a MacBook Pro Core 2 Duo. When Snow Leopard came out I installed it and partitioned my drive to allow me to run Windows via bootcamp for the purpose of playing Aion with my husband.
The game works fine, although it only works correctly when I'm hooked to my large Dell monitor. The built-in display makes the mouse/cursor not function correctly in-game.
But that's relatively minor... the biggest problem is that the built-in mic, as well as any mic I plug into the Line In, makes me sound like a mouse when I speak. I SO don't want to be known as the squeaky mouse over ventrilo. (The problem occurs in a regular sound recorder too, so it is NOT ventrilo specific).
The audio device is listed as Intel High Definition Audio: Device ID 0x83847680, Audio ID 30 - whatever that means.
When I dive into the Control Panel audio preferences when booted into Windows, the driver is listed as IDT audio.
Audio output seems to function perfectly.
I would sure appreciate help if anyone has expertise or experience with this sort of thing. I'm at a little bit of a loss.
TIA,
Jen

Hey, I had a thought, I don't know if it'll work and won't get the chance to find out until later tonight if I'm not too tired or until later tomorrow.
I think that if the IDT drivers aren't installed in the first place, perhaps the issue can be averted entirely. However, it's going to take a bit of knowledge to do and some patience. The partition will need to be remade entirely so that one may end up with a fresh operating system. When the SL disk is put into the computer, instead of running the full driver setup, pick the drivers directly off the disk by exploring its folders and only install the ones you need. Instead of using the IDT drivers, I believe the SL disk also has Realtek HD audio drivers (if I remember correctly from the last time I looked). My thought is that this manual method can prevent having to deal with the IDT drivers which I believe are part of the issue.
I understand that reinstalling XP is a process in itself, but this is the only solution I can think of. If manually installing doesnt work, my next move would be to use the drivers that come off the Leopard disk instead of the SL disk.
Like I said, this is just a thought I have so when I get to it later I'll let you know how it goes unless you decide to give it a try before me.

ALSA is not detecting my M-Audio Delta 1010 sound card (x86-64)

Hi
I've been searching Arch forums and googling for my problem but I can't find a suitable answer.
I installed my M-Audio Delta 1010 sound card on this PC but ALSA doesn't get it to work.
Chipset envy24 / ice1712
On dmesg I find:
$ dmesg | grep -i ice1712
[ 8.135832] snd_ice1712: probe of 0000:05:06.0 failed with error -5
However, it is listed on lsmod:
$ lsmod | grep '^snd' | column -t
snd_hda_codec_hdmi 24529 4
snd_ice1712 59590 0
snd_cs8427 6970 1 snd_ice1712
snd_i2c 4107 2 snd_ice1712,snd_cs8427
snd_ice17xx_ak4xxx 2437 1 snd_ice1712
snd_ak4xxx_adda 8070 2 snd_ice1712,snd_ice17xx_ak4xxx
snd_hda_codec_realtek 61420 1
snd_ac97_codec 113344 1 snd_ice1712
snd_mpu401_uart 5980 1 snd_ice1712
snd_hda_intel 26181 5
snd_hda_codec 98034 3 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_intel
snd_hwdep 6429 1 snd_hda_codec
snd_rawmidi 18800 1 snd_mpu401_uart
snd_seq_device 5269 1 snd_rawmidi
snd_pcm 75735 5 snd_ice1712,snd_ac97_codec,snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
snd_page_alloc 7218 2 snd_pcm,snd_hda_intel
snd_timer 18935 1 snd_pcm
snd 60189 25 snd_ice1712,snd_hda_codec_realtek,snd_ac97_codec,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_i2c,snd_pcm,snd_rawmidi,snd_hda_codec,snd_ak4xxx_adda,snd_hda_intel,snd_mpu401_uart,snd_seq_device,snd_cs8427
I followed some instruction and created a alsa-base.conf file with:
$ cat /etc/modprobe.d/alsa-base.conf
options snd slots=snd_ice1712,snd_hda_intel
options snd_ice1712 index=0
options snd_hda_intel index=1
aplay -l returns:
$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 1: SB [HDA ATI SB], device 0: ALC889 Analog [ALC889 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: SB [HDA ATI SB], device 1: ALC889 Digital [ALC889 Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 7: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 8: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: NVidia [HDA NVidia], device 9: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
Seems card 0 is reserved for the m-audio card but is not being detected by ALSA
envy24control also exits with:
$ envy24control
No ICE1712 cards found
Finally, my /dev/snd
$ ls -l /dev/snd
total 0
drwxr-xr-x 2 root root 80 Dec 7 20:25 by-path
crw-rw----+ 1 root audio 116, 7 Dec 7 20:25 controlC1
crw-rw----+ 1 root audio 116, 16 Dec 7 20:25 controlC2
crw-rw----+ 1 root audio 116, 6 Dec 7 20:25 hwC1D0
crw-rw----+ 1 root audio 116, 15 Dec 7 20:25 hwC2D0
crw-rw----+ 1 root audio 116, 14 Dec 7 20:25 hwC2D1
crw-rw----+ 1 root audio 116, 13 Dec 7 20:25 hwC2D2
crw-rw----+ 1 root audio 116, 12 Dec 7 20:25 hwC2D3
crw-rw----+ 1 root audio 116, 5 Dec 7 20:26 pcmC1D0c
crw-rw----+ 1 root audio 116, 4 Dec 7 20:26 pcmC1D0p
crw-rw----+ 1 root audio 116, 3 Dec 7 20:26 pcmC1D1p
crw-rw----+ 1 root audio 116, 2 Dec 7 20:25 pcmC1D2c
crw-rw----+ 1 root audio 116, 11 Dec 7 20:27 pcmC2D3p
crw-rw----+ 1 root audio 116, 10 Dec 7 20:26 pcmC2D7p
crw-rw----+ 1 root audio 116, 9 Dec 7 20:26 pcmC2D8p
crw-rw----+ 1 root audio 116, 8 Dec 7 20:26 pcmC2D9p
crw-rw---- 1 root audio 116, 1 Dec 7 20:25 seq
crw-rw----+ 1 root audio 116, 33 Dec 7 20:25 timer
$ ls -l /dev/snd
total 0
drwxr-xr-x 2 root root 80 Dec 7 20:25 by-path
crw-rw----+ 1 root audio 116, 7 Dec 7 20:25 controlC1
crw-rw----+ 1 root audio 116, 16 Dec 7 20:25 controlC2
crw-rw----+ 1 root audio 116, 6 Dec 7 20:25 hwC1D0
crw-rw----+ 1 root audio 116, 15 Dec 7 20:25 hwC2D0
crw-rw----+ 1 root audio 116, 14 Dec 7 20:25 hwC2D1
crw-rw----+ 1 root audio 116, 13 Dec 7 20:25 hwC2D2
crw-rw----+ 1 root audio 116, 12 Dec 7 20:25 hwC2D3
crw-rw----+ 1 root audio 116, 5 Dec 7 20:26 pcmC1D0c
crw-rw----+ 1 root audio 116, 4 Dec 7 20:26 pcmC1D0p
crw-rw----+ 1 root audio 116, 3 Dec 7 20:26 pcmC1D1p
crw-rw----+ 1 root audio 116, 2 Dec 7 20:25 pcmC1D2c
crw-rw----+ 1 root audio 116, 11 Dec 7 20:27 pcmC2D3p
crw-rw----+ 1 root audio 116, 10 Dec 7 20:26 pcmC2D7p
crw-rw----+ 1 root audio 116, 9 Dec 7 20:26 pcmC2D8p
crw-rw----+ 1 root audio 116, 8 Dec 7 20:26 pcmC2D9p
crw-rw---- 1 root audio 116, 1 Dec 7 20:25 seq
crw-rw----+ 1 root audio 116, 33 Dec 7 20:25 timer
controlC0 and pcmC0 is not present!
So, what might be causing the probe error -5?
I really need to get this card working! :S
I have Arch up to date!
Hardware specs:
CPU: AMD FX6100
Board: Gigabyte (can't recall the model) with NVidia chipset
Thank you,

I have an m-audio delta 1010lt as well, it's a great card but it sits in my closet now because I "upgraded" to a motherboard that doesn't have legacy PCI slots. However, I'm pretty sure I remember the card working for me and being "plug and play" under arch with kernel 3.3 or newer. So some things I would consider:
Try checking IRQs, make sure nothing is overlapping.
Try using the LTS kernel, to see if it is kernel related, since ice1712 module should ship with almost any kernel => 2.6.26.
How many watts is the power supply? Sometimes insufficient wattage can result in drivers failing to load.
What other sound cards do you have installed? Have you tried blacklisting all of the other cards in your system using alsa-base.conf? This is a bit extreme, but might be a useful troubleshooting measure, as some people have had issues in the past with alsa indexing mutiple cards to the same slot number

Qosmio F60-14U - audio makes cracking sounds

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