Qosmio F60 keeps freezing up

Question

Ok Im getting desperate here, I really dont want to get my F60 repaired.
Ive had it for about 2 weeks now, and it constantly freezes.
It freezes mainly when I put the thing to sleep. It also freezes sometimes when booting up, waking up, switching users and when I put it into hibernation mode.
There isnt very much software on the machine, theres a few games, AVG, firefox and not much else.
So I thought Id try the Toshiba utility PC Diagonostic Tool. It wont work not matter what, it will always freeze up the computer.
What actually happens is, when I put the computer to sleep, Windows 7 shuts down to a black screen, the screen goes black (but does not turn off), and the fans start booting up and spinning. The power light stays on, and I can push the volume buttons and they make sounds.
I cant do anything else though, it just stays black, and wont turn off, and I have to hold down the power button to get it to turn off.
I installed all my programs the first week I had it, and it was working fine.
The only thing Ive done since was change the power settings, but I changed them numerous times since to try to get it working again and it doesnt. Ive also ran a Windows update (for the first time) after the problem was happening to see if that fixed it. It comes up with no updates in the Toshiba utility.
Windows start up repair cant fix it or find anything wrong, and using system restore does nothing either.
Is there anything I should do or know before I go back to the shop?
The only other thing I have to mention is that it takes Windows 7 ages to start up.
Not the booting process, but when you log into the OS it takes about 5 minutes to load all the components up, I usually have to wait a few minutes for it to even connect to my Wifi, it starts up in the same amount of time as my dodgy laptop with XP and a dodgy hard drive.
Ive only just noticed this because I now do a full reboot instead of wake up like I was doing in my first week.
A search of google and this forum doesnt turn up many answers.

Answer 1

Hi killer1500,
At the moment I would not say its a hardware malfunction. Theoretically it could be software malfunction
Your notebook should be still under warranty. That means hardware can be exchanged for free from authorized service provider but before you contact the guys you should reinstall Windows.
You can use the HDD recovery feature as PauPau wrote or you use the Toshiba recovery disk that you have created. It will restore your notebook back to factory settings, that means you have the same settings as you purchased it (out of box settings). With these settings your notebook is pretested. With other words there are no software issues on recovery image without additional software.
Check this!!!