Qosmio G10-100 - optical drive replacement and IDE01
I just replaced my DVD optical drive on my Toshiba Qosmio G10-100 with a Product Number Optiarc AD7543A drive but I get an IDE01 error message at start up.
At first the DVD optical drive worked then Toshiba did not recognize drive. Any solutions?
Joao is right. If you use non-compatible device the pin assignment is not the same and the new device is not recognized by BIOS. To avoid all those problems check users manuals document and try to obtain the compatible ODD.
Similar Messages
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Qosmio G10-100 - failure afer HDD replacement with larger HDD
Following a HDD failure in a Qosmio G10-100, I replaced the current IDE 80GB HD with a 160GB IDE drive. After running the recovery DVD, new HDD was formatted and the software successfully installed (subsequently proved by removing the drive and treating as an exterrnal HDD on another PC).
However, on booting up, the machine recognised that this was a different hard drive and would not let me proceed beyond the screen that offered alternatives (Safe Mode, etc), neither of which would allow me access.
Any advise greatfully receivedMany thanks for looking at this issue Paulo30 and Syntax. To answer your questions:
a) I have installed the Windows OS using the Toshia recovery disc on the new 160GB HDD
b) I have now repeated the procedure twice following the failure of the PC to successfully start up
c) What appears to be the correct file structure and files have been written to the drive (confirmed by removing the HDD and looking at its contents on another PC)
d) I also repeated the procedure using the original 80 GB HDD and still no joy
e) I get an error message that begins with the following:
' We apologise for the inconvenience but Windows did not start successfully. A recent hardware or software change might have caused this'
f) The 80GB HDD was a replacement installed by Toshiba under warranty when the original drive failed and the operating system was installed on this new drive by them but not using my recovery DVDs
What I think I understand from the above is that because the hardware configutation is not exactly the same as when first installed at the factory (HDD in this case has changed) at the time my Toshiba recovery disc was created, this has caused a glitch with the recovery procedure.
I am sure that I am not the first person to be in this position and wonder if there is a simple solution
Many thanks
Paviland -
17 inch March 26-29 (order date – shipping date) 2011 MacBook Pro, 256GB Solid State Drive, 2.3 GHz Quad-core Intel Core i7, 1 processer, 4 Cores, 256 KB L2 Cache per core, 8 MB L3 Cache, 8 GB Memory (8GB 1333MHZ DDR3 SDRAM - 2X4GB), AMD Radeon HD 6750M Video Card, Intel HD Graphics 3000 with 512 MB total of VRAM. 110 GBs of free/unused disk space remaining.
Full Specs are in subsequent post.
The issues described in the title continue even after I’ve reinstalled the operating system twice (Snow Leopard) and installed Mavericks (which is working fine and even faster). I’ve tried many commands to repair this.
If anyone has experienced any of the symptoms above or below, your advice and response will be much appreciated as well as marked. These are the details:
My Early 2011 MacBook Pro has had the typical blue screens, screen freezes and graphics issues since I bought it about three years ago but nothing like this and NEVER any load issues until about a month ago. That was when my superdrive replacement was put in.
Since then my MacBook Pro will go into hard freezes or kernel panics. Then I’ll have to power it down manually and power it up manually. It’ll then refuse to load the OS until after multiple tries. It started out just 2 or 3, then 4 or 5, then 6-12, then 20. Now it takes over 30 boots to load the OS. These boot issues also occur even if it doesn’t freeze, i.e.: when I shut it down or restart it naturally (via the Apple menu, etc.).
95% of the time it’ll load to a gray screen instead of the OS. 4% of the time it’ll load to a light blue screen. Then there are the others: the first time this happened it loaded to the striped purple and teal screen shown in the picture. This happened the next four times then intermittently for about 5 or so more times.
It also loaded gray flickering screens. Flickering screens also occurred right before it froze and had to be manually powered down and up. Then it began to load regular gray and light blue screens and all flickering screens stopped. And then bright blue screens a couple times intermittently for a few days, sometimes with lines. Sometimes it’ll load to a blank/black screen as well. I’d reset the NVRAM and SMC but it still continued, happening multiple times a day, each time taking more and more hard shut downs and hard power ons to finally load the OS.
Until I installed Mavericks, every time it finally loaded the OS Finder began indexing. After Mavericks this has occurred 95% of the time.
After talking to Apple Support they had me do a NVRAM and SMC reset again over the phone. The MacBook Pro refused to load the entire time we were on the phone. After the call it got worse. It froze over 6 times that day and at worse took over 30 boots to load the OS.
I finally had time to deal with it the next day when it froze again. After over 25 boots it loaded and I put in the Snow Leopard OS dvd and ran Disk Utility. I verified the hard drive and it said it was fine. Repaired the disk anyway and it gave this message at the end:
“Updating boot support partitions for volume required”.
Next I tried to start in safe mode and it just hung up for hours. Then started up in single mode and it loaded the OS. It then loaded normally for three times in a row. I reinstalled Snow Leopard. Everything loaded normally. I waited an hour or so and then I downloaded Mavericks. 5 or so hours later Mavericks was installed. Everything hardware wise was fine for a day and all software issues were easily fixable incompatibilities. My Mac was even faster with Mavericks. However, Photoshop did give a perhaps relevant message:
“Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer’s website for the latest software.
GPU enhancements can be enabled in the Performance panel of Preferences.”
(I have OpenGL enabled in Photoshop and it was already checked when this error occurred).
Two days ago I went to Disk Utility to repair permissions while logged in to a non-admin account. Verified and repaired the disk, then verified permissions. Everything fine. After repairing permissions however, it gave a weird error box:
"Unapproved caller, SecurityAgent may only be invoked by Apple software".
The box stayed “stuck” in the Disk Utility window. My MacBook Pro then failed to do anything. I manually powered it down and up. It loaded to a gray screen with the error message box again: "Unapproved caller, SecurityAgent may only be invoked by Apple software".
It then refused to load anything else but this message box on a gray screen even after rebooting it multiple times in safe, verbose and single modes and after resetting the NVRAM and SMC. I went online with an iPad and entered in the error and got some advice. I tried to run fsck and erase the /var/folders/ via single user mode but it still loaded to a gray screen with the error message. I just decided to skip to the end and Cmd-R loaded into recovery mode and reinstalled Mavericks again. That worked: the message has not appeared since.
Some people have said this error is related to a hard drive cable failure. I know that this cable was tampered with during the optical drive replacement procedures because I watched them do it.
Everything was fine for a day. Then yesterday my MacBook Pro froze while trying to open a VLC file. It took 12 boots to load the OS. I tried single mode once and verbose mode once. 10 times it loaded to gray screens, even in those mode. A Safe boot lead to a bright blue screen. Finally reset the SMC and it loaded on the 12th time.
Just five hours ago the same thing happened except it took over 30 boots to load the OS. Single, verbose and normal boots, NVRAM and SMC resets lead to gray screens. Safe boots lead to bright blue screens with and without lines (see pictures). Finally loaded on a normal boot.
I know I should have tried safe booting, verbose, single and recovery modes, disk utility, fsck and other command methods earlier this month but in the end, these methods have not solved the problem anymore than resetting the NVRAM or SMC.
There seems to be conclusive evidence that it’s a hardware problem, stemming from last month, the FIRST AND ONLY time my MacBook Pro was opened up. Maybe it’s the hard drive cable, but it could also be the graphics card and/or logic board (something that’s always been defective on this MacBook Pro, in my opinion). Many early 2011 MacBook Pro owners have given evidence to the latter possibility online.
The first time it started it seemed to stem from me using iPhoto and Photoshop a lot. I had both running continuously for about two weeks. This is another reason for suspecting the graphics card/logic board is at fault (in addition to three years of screen/graphics glitches). And since the card is soldered to the board and the board connected to the cable...I also have serious battery draining issues, something else that got bad after the Apple Superdrive repair. And the battery is connected to the board...
Also, since downloading Mavericks, windows from every app get blurry/fuzzy when I scroll or zoom in. I have read that this is happening to a lot of folks though for various reasons.
I guess it could always be the hard drive. I just don’t know. I’m taking it in to Apple, but can't right away because it’s not local. I know they’ll be able to run a test on the hard drive. I wanted to see if anyone else has had this problem (especially the purple and teal striped screen) before they start poking around, possibly creating another problem that goes beyond my Apple Care Plan allotment.SPECS OF MY MACBOOK PRO:
Model Name: March 26-29 2011 MacBook Pro (order date – shipping date)
Model Identifier: MacBookPro8,3
Processor Name: Quad-core Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 8 GB Memory (8GB 1333MHZ DDR3 SDRAM - 2X4GB)
HARD DRIVE: 256GB Solid State Drive
DISPLAY: MBP 17" HR Antiglare WS Display
AMD Radeon HD 6750M:
Chipset Model: AMD Radeon HD 6750M
Type: GPU
Bus: PCIe
PCIe Lane Width: x8
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x6741
Revision ID: 0x0000
ROM Revision: 113-C0170L-573
gMux Version: 1.9.24
EFI Driver Version: 01.00.573
Intel HD Graphics 3000:
Chipset Model: Intel HD Graphics 3000
Type: GPU
Bus: Built-In
VRAM (Total): 512 MB
Vendor: Intel (0x8086)
Device ID: 0x0126
Revision ID: 0x0009
gMux Version: 1.9.24
Displays
Color LCD:
Resolution: 1920 x 1200
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Battery Information:
Model Information:
Serial Number: C01111403GLDGKMAE
Manufacturer: DP
Device Name: bq20z451
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 0406
Hardware Revision: 0001
Cell Revision: 1102
Charge Information:
Charge Remaining (mAh): 4583
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 7765
Health Information:
Cycle Count: 276
Condition: Normal
Battery Installed: Yes
Amperage (mA): -4487
Voltage (mV): 11306
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: No
GPUSwitch: 2
Battery Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: No
GPUSwitch: 2
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x0085
Serial Number: 0x007ad8c5
Charging: Yes
Current operating system: 10.9.3 (Mavericks) ; Installed on 6/21/14
Previous operating system: 10.6.8 (Snow Leopard); Installed 4/4/11
Reinstalled multiple times. Last reinstall: 6/21/14 -
Apple store installed optical drive replacement. It plays CD and DVD but will not let me change a DVD to .mp4 without stalling and or going very very slow. Can I fix the HL-DT-STDVDRW GA11NR? The Apple store is a two hundred mile one way trip.
I didn't imply anything; I simply explained the terms of the ToU here because you had not specified what you were trying to do. Most such related questions are about copying protected content and I would not appreciate having my post removed with the obligatory email from Apple because I violated the ToU. In any case, you can find dozens of threads googling (or here) about the newer burners being slow copying content if it is protected. FWIW, if the DVD was produced by a commercial outfit, they may have used some sort of protection or an unusual file format - that problem has been discussed here previously.
As for your slow burner - since we don't even know what type of Mac/model/year/OS you have, it is impossible to guess. If it's an iMac, those vertically installed burners are known to be less than perfect; the horizontally installed versions are better, but still not as good as an external. I've used an external burner for years.
As for the conversion time: the burner should have nothing to do with that; it is your software and your Mac's processor and amount of RAM that matter for conversions and rendering. I have no idea what you are using to burn the DVD. And, as a last consideration: you should always burn your content at a slow speed so you can avoid burn errors and have better results.
Good luck. -
I set up Firefox sync from my old computer. This has had its hard drive replaced and been sold. I now want to retrieve the information and get my bookmarks on my new computer. I can't see any way to do this!
Help pleaseTo build on the second option provided by The Edmeister make sure that you have your Sync Key, if this is not the case Firefox Sync will not help you (data is encrypted with that Key).
Finally, if the last sync happened long time ago, it may be the case that your data is not on the servers anymore. Firefox Syn wasn't designed as a back up service. -
Circle and cross through iTunes icon: had the seagate hard drive replaced and restored data from time machine backup. Why does the iTunes icon have a circle and cross through it? As though incomplete? tried everything and still Circle and cross through iTunes icon.
No it isn't something you'd find on the computer, it has to be custom installed from the 10.6 installer disc or Software Update if it wasn't before. It allows you to use older PowerPC applications on your Mac. On the other hand double check the version of iTunes you have does not require 10.7 minimum either.
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I had my hard drive replaced and I cant get my email to work on the new hard drive. I have the ! in the triangle next to the inbox. I tried "take all accounts online" and it ddidnt work. The email account is working on my iphone and ipad, and my macBook is connected to the internet.
Cant get help with this issue on Apple Support, so I have to go to the Apple store to the Genius Bar to get assistance. All the help issues are so technical in their jargon, that I cannot understand how to fix the issue.
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I have just had my hard drive replaced and now I can.t find Air Port to get wi fi
I have just had my hard drive replaced and now I can't find Air Port for my wi fi
Go to your Applications folder>Utilities>AirportUtility.app>and there set up your Airport service. Then return to your Applications folder>Sytem Preferences>Network> and there turn on the WiFi on your iMac.
Hope this helps -
I'm getting a black/blank screen when trying to open a Pdf. off the internet. Can some one please tell me what to do to fix this? I just had my hard drive replaced and never had this problem before. Thank you
try downloading adobe acrobat reader and installing it......
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I had my hard drive replaced and since my Time Machine backups say failed
I had my hard drive replace and since my Time Capsule backups are failing. The exact message is:
The backup was not performed because an error occurred while copying files to the backup disk.
The problem may be temporary. Try again later to back up. If the problem persists, use disk utility to repair your backup disk.No, replacing your hard drive has nothing to do with it. There is a problem with your backup drive. As far as Time Machine is concerned replacing a drive is no different than buying a new computer. Time Machine will need to make a brand new backup from scratch.
If you have a large enough backup drive this may not be a problem. Otherwise, you may not have sufficient space to maintain a new backup and keep the old one. So, I would suggest under the circumstances that you erase your backup drive, then start a new Time Machine backup from scratch.
Drive Erase
1. Open Disk Utility in your Utilities folder.
2. After Disk Utility loads select the volume you wish to format from the left side list. Click on the Erase tab in the Disk Utility main window.
3. Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
For additional help with Time Machine: Visit Pondini's Time Machine FAQ for help with all things Time Machine. -
I have an I Mac from 2006 and I recently had the hard drive replaced and I'm trying to connect my HP Officejet J5750 and I'm having trouble doing so. Please advise.
Hey chukrking,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides relevant troubleshooting information for your issue:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
5. Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
1. Reset the printing system, then add the printer again.
2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
3. Contact the printer vendor or visit their website for further assistance.
Thanks,
Matt M. -
Since upgrading to 10.8 I've had alot of issues burning DVD's. I've had the drive replaced and now I can burn from a new user account but not the old one. Is there any way of making the old one work?
Just want to avoild spending hours migrating everything across....Yes, I can read but just can't write DVD's. I get:
This disc can’t be verified and might be unreliable. Try again using a new blank disc (error code 0x80020063).
Originally I thought it was the old Moutain Lion DVD drive issue (but have had the drive recently replaced by Apple), so I tried creating a new account, which worked.
In the old account I have reset SMU, Pram... but no change. -
I just had the seagate hard drive replaced and the fan is running loud
I just had the seagate hard drive replaced and the fan is running loud
Is your iMac a late 2009 or newer model? Did Apple do the replacement or someone else? There is a documented issue where Apple changed the hard drive heat sensor from outside the drive to inside. If you install a replacement hard drive in a late 2009 or newer iMac that's not an Apple-sourced drive, two things happen ... the fan runs like crazy and the Apple hardware test doesn't work properly.
You can read these OWCS blogs here and here on it. -
CD/DVD Optical drive appears and then disappears, replacement also does not show up
My laptop: HP Pavilion dv9601AU
I have read a similar post here but my problem is different. My problem is that the DVD drive *sometimes* show up in My Computer and *sometimes* dont. Even the BIOS does not detect it. When I formatted my laptop with Windows 7, to my surprise it was gone. But it appeared again and I somehow installed all the required drivers from my driver DVD.... then it dissapered again. It never came back.
Failed attempt 1: I tried to re-format the PC using virtual drive but the problem persists.
Failed attempt 2: Thinking it to be a physical loose connection, I took it to local HP service station, they removed the drive, put it back firmly, but in vain.
Failed attempt 3: They attached other similar optical drive but to my surprise, the new drive was also not detected.
Failed attempt 4: I tried Microsoft's "Fix It" thing and also read about removing "upper filters" and "lower filters" in registry. However, I didnt have any of those filters entry in the first place so no question about making changes to the registry.
Facts:
1) The drivers are installed. There should not be any problem with the drivers.
2) The lens is perfect. I was able to install all the drivers from DVD when the drive appeared for a short period of time.
3) The HP logo tht appears upon starting the laptop lingers for a longer period of time compared to what it was doing so when the drive was fine.
4) The boot menu does not show the optical drive.
5) I live in India where normal room temperatures go upto 42 degrees Celcius and my laptop gets much much warm most of the times. I think some damage has been done to the internal circuitry.
Please, if somebody can provide me a solution to this. How can I get back my DVD Drive working. The support personnel here are having no clue (especially after learning the fact that their new optical drive also didnt show up) I hope I get some guidance from you guys as what should I do next. Please help me.
Message Edited by jal_desai on 10-09-2009 06:51 AMI am having the exact same problem with my customer's dvd drive sometimes showing up during boot (BIOS) and sometimes not. Also ran full system diagnostic software and everything else tests fine, although the drive is not showing present. I have also tried 2 different drives but they do the same thing. I would go on to say that if you always left the dvd drive out of the laptop, your boot problems would probably go away. This would then tell you that it's not your drive at all, but the connections on the MOBO or the traces (wires) connecting the drive to the MOBO.
I work on computers and have for several years and most times this is related to a MOBO issue since that is the only item left in this situation. You know it's not the drive since it's been replaced with the same issue so drivers/firmware are not the case. I am assuming you have already updated the BIOS as well, but this shouldn't matter. There could be a dirty contact, faulty component, or a bad trace (wire) on the MOBO which is almost always harder to fix and is better to just replace the MOBO. However, replacing the MOBO is usually expensive when you have to buy the part and then pay someone to install it making it not usually the best option. Even if it is a dirty contact, it was probably caused by something that was spilled which could cause problems later. In this case, I am probably just going to recommend disabling the internal dvd drive and buying a slim external usb dvd drive, and then saving their money for a new laptop. You will still have to wait through a slower boot while staring at the HP screen, but I don't think replacing the MOBO is the most economical thing to do, unless you are the manufacturer and have several laying around.
I know this isn't good news, but it is what I've found to be the case in my experiences. Anybody else care to chime in? -
Qosmio G10-100 - Need sound driver for Windows 7
Please please please can anyone help I have spend hours and hours installing loads of difference drivers and none work. I even tried installing DriveRobot and that installed a RealTec 97 but does not work.
I need a window 7 sounds driver for a G10 100 I am sure there is someone out there that has the same issues. Please note that when I go to the sound device it shows up and no sound drivers installed even if I install the Realtex ones.
I am pretty sure that the sound card build into the lappy is a SoundMax
Living in Hope
GregHello
First of all you should check the specifications of your notebook and what sound card is built in. I have done this and the Toshiba page shows a built in AnalogDevices AD1981B sound card. That means a Realtek driver will not work.
On the Toshiba website I can only find Windows XP drivers that means Windows 7 or Vista is not supported :(
You can search on external websites and with Google to find a driver. Maybe you have a little bit luck. ;)
Maybe you are looking for
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So I booted my computer up like normal today, and it didn't post. I looked at the LED readout and saw it was code 62. I did some reading, and found it may be the graphics card. I took it out, and tried again. Still 62. I read also that I should unplu