Qosmio G10: OS is not running corectly

hi. my problem is that my windows xp is not running corectly, the mousecursor, sounds, videos, games, programs all is running in a "stop and go". like the cpu slows down every 1 till 2 seconds. i reinstalled windows now 4 times and formated all hds.
dont know what to do...
and a second question... maybe this could be the answer for the first one ;-)
in my hardware-listing from my windows-system are two items i cant find a driver for.
-PCI-Device
-videocontroller fuer multimedia (german ;-))
maybe in english systems its the "multimedia controll device" or "multimedia videocontroller" or anything else...
does anybody know were i can get the drivers, because theyre not listet on the toshiba-homepage. and my system backup-disk was stolen. (sounds strange... i know :-))
ok, please give me some tips, if you have any ideas!
THX a lot, patrick

Hello Patrick
First of all it will be interesting to know if the unit is preinstalled by recovery media. The Qosmio installation is pretty complicated and I recommend you to use recovery CD.
On this way it is not possible to give you precise answer because I dont know which stuff is installed on your unit. I presume that in your case some application (like virus scan) runs in background and your HDD can be stressed.
If your recovery DVD is stolen you can order one by Authorized service partner in your country.
Bye

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