Qosmio G15R driver issues need help

I have a Qosmio G15R laptop that I bought used.  It was working fine until one day a friend was installing a windows theme for me when the battery ran out during install.  When we plugged it into the wall and turned it back on there were red lines up and down the screen.  We uninstalled his theme download but the red lines all remained.  I tried to use the restore cds that came with the laptop and 75% of the way through it said it couldn't read a ghost file and could not continue.  I have since done a fresh install of Windows XP Pro on the laptop and still have the same issue.  All the video drivers from Nvidia i have tried make the system crash.  I can't seem to locate any bios updates or drivers that are compatible with my system.  Even though the Toshiba site and other sites say the drivers are for my laptop my system rejects all the drivers saying they are not compatible with my system.  Any thoughts or ides from anyone???? Obviously I don't have a warranty on the machine.

Are these CDs and DVDs commercial or home made? Commercial CDs and DVDs are very reliable, while home made can be very iffy. The drive not showing up in My Computer is serious and could be a loose connector on the drive or motherboard. When MSI reformatted your hard drive and did a fresh install, you got all new drivers.
Bye.   
Quote from: cedgerton on 10-January-12, 19:38:24
I have two AE2220 windtop AIOs and both will not play any cds or DVDs. sometimes the DVD drive doesn't show up in my computer. When you put media in it will show a progress bar accross the top of windows explorer that take about 5 minutes stop. Eventually I have to end task on explorer.exe and start it again or reboot. I seems to work fine in safe mode. I have sent one back to MSI repair they just formated the drive and put a fresh install on it and it work for about a week. The only thing I have put on the repaired system is open office.
I think it is a driver issue or microsoft patch issue. External DVD drive works. One system is 64 bit and the other is 32 bit  both windows 7 home premium.
Any ideas or suggestion greatly appreciated.

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