Qosmio G20-115 - cant get to run BIOS update

I have Qosmio G20-115 which I am trying to run a BIOS update on because its not recognising nor charging the battery, its give an error message: The Ac adapter is not connected, or battery power not enough.
What can I do to run the BIOS update successfully or get the laptop to recognize the battery?

If the battery isn't charging, maybe it just needs replacing. Laptop batteries usually go bad after 2 years, depending on usage.

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