Qosmio G30-126 Blue screen

Hi,
can somebody help me with below message.
STOP: 0x0000008E (0xC0000005, 0x8FA09B32, 0x8D0D382C, 0x00000000)
nvlddmkm.sys - adress 8FA09B32 base at 8F7C1000, date stamp 45a91e5d
I've tried several things, like using the recovery disk, but it did not change the situation .
Now it even isn't possible to start in safe mode because the installation is only completed when restart is complete. At the moment the laptop doesn't do anything.
Pleas let me know what you think is the problem.

Hi
The file nvlddmkm.sys seems to belong to the graphic card driver.
I googled a little bit and some users had the nvlddmkm.sys BSOD while playing a Blueray disks.
Some users could solve this by deleting / uninstalling the display driver.
After new graphic card driver installation and update, the BSOD didnt appear again.
Now the question is if you can boot the Windows OS?
If this is not possible, then a graphic card issue might be possible too but this should be checked firstly. I think in such case new, fresh OS installation could be helpful to check if the BSOD is software related or hardware related problem.
If its software related, then new OS installation should fix this

Similar Messages

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    How can this be verified? Perhaps something in the BIOS?
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    As I understand the BSOD appears and the notebook shuts down automatically. Am I right?
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    I believe its a second possibility due to the fact that the installation from the Recovery CD cannot be performed correctly!
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    > How can I check if there is dirt on the fan ? Maybe it just needs cleaning? Can the fan be replaced by a user or is this something only a dealer should do?
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    Hello,
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    Sry for my bad english
    Message was edited by: Martiosso

    Hi Martin
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    Hi
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  • Re: Qosmio G30 and green screen issue

    Dear friends
    I thing is interesting for any owner of Qosmio to have a look this:
    http://www.asklaptopfreak.com/laptop-notebook-help/2007/07/08/toshiba-qosmio-g30-screen-problem/comment-page-4/#comment-130784
    http://www.asklaptopfreak.com/laptop-notebook-help/2007/07/08/toshiba-qosmio-g30-screen-problem/
    My Qosmio G30 is already death I have got a estimate from official service, to repair my qosmio cost almost 600 pounds. Is a design fault. Look on internet.

    Sorry for it. I bought the Qosmio in July 2007. I contacted not seller but direct authorized service of Czech Toshiba in Brno (we have others two in Prague and Hradec Kralove). In Brno they told me "it is normal". I has also trouble with display, it came scratchy from keyboard after a while (before I used the Dell XPS and not trouble as this at all, only there replaced for the start fens, twice graphic card, chipset, twice motherboard, once grr my English, the box which is on power line :) and they decided that this piece have some troubles so gave me money back. I bought this Qosmio because I read some review where it was mentioned as great machine. Hm, but it surprised me that they told me that only with Vista it can be sell. I tell you this time Vista just started and some blinking screen surprised them. At last they told "it is normal" again. They told me to the strips over my jobs and collapsing program (Photoshop) that it was not sell with this notebook so not warranty with this. When I asked them what about a game program which will not run on this notebook if it is normal, they told yes, not warranty. When I asked them where is on NVidia driver for Vista that it is strange that still not there, they told me use the new Toshiba driver. I told them I used and it is not working very well. At last they told that in original configuration (it means with the original old driver) it was working very well. I told yes, till this moment when it was totaly empty and you have been surfing on the web or doing nothing. Also programms as Windows Media Center was not working at all.. they told upgrade will be soon... At winter 2008 came first time driver from NVidia on the web for Vista. It select it automaticaly, if it overwrite my original drive GeForce Go 7600 to 7650 it was working much better that the Toshiba one. But still collapsing windows after a while, windows which has inside black or window from program which was open under it or only desktop. It got overheat always. Everything with my jobs last to long. I was seating and watching processing, windows over windows, strips over it.
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    http://www.computerworld.com/s/article/9112538/Bad_graphics_chips_cost_Nvidia_196M
    http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=9106 398
    The two mens in Brno CHG Toshiba (service) I know personaly. Also the manager has private contact to me. Nobody wrote: Hana come back!
    I pay fot this notebook over 80.000 CZK. In this time it was approx. over 3.000 Euro. I am working with photographs and truly this slow machine was for over 2 years big break for me!
    I like to be fair and never will wrote what is not true. To display: serie G40 have much stronger frame. Anyone can tell me why? They argue that I am puting something heavy on it. Maximum my glases which I am using not very offen. If you take sides of this notebook, or if you put something under one of stands, it is flexible. They told me you have to use something between keyboard and display. Well, I should but trouble is that when I bought it was not included, nowhere in manual it is mentioned. My last notebooks were without trouble as this as well (both 17").
    I was not only one not happy customer http://www.asklaptopfreak.com/laptop-notebook-help/2007/07/08/toshiba-qosmio-g30-screen-problem/comment-page-1/#comments
    to this all. I am using laptop every day and at service they told me that I have replace everything an put everything in original so they will check if it is working. I have not time to do everything, backup and after it installing all back! Truly if somebody used not correct components why customer have to be in so big troubles?
    I asked specialist for report. I told him about my troubles and his answer was that he did one return the last year. The display have on sides holes and via this is going in to the display dirt (have all ready this there also). I will claim money return and payment of the expert when I came from my business trip. I hope I will be able to buy another laptop at first so I can continue my job without delay.
    Sorry for so long writing and for my not best English. Sorry that I have to write it at all. Be sure I will prefere to be happy customer!
    Regards, Hana

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    I recently had my laptop fixed due to the graphics card being damaged and that was only 4-5 months ago what could it be this time since no other faults were found.
    If anyone can help or give suggestions i would really appreciate it.
    Thanks

    You should get that adapter replaced, it may be shorting and causing bad voltage input, resulting in an unstable system.
    I would send the whole system to an ASP for repair.

  • Qosmio G30-126 - start up problem with blank screen

    My laptop was running perfectly untill i suddenly found it booting with the start up sound enable but without any picture appearing on the display untill i got the windows login page at which the picture appeared with its normal perfect resolution.
    The operating system is Windows 7 which was working smoothly, with all toshiba drivers installed from more than 3 monthes and the device was normally shut down the time before the problem appeared.
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    I tried to connect another external LG LCD but it didnt give any results but only a blank screen.
    I really need help in this issue as this laptop contains all my work and i depend on it alot.

    Hi Jeka-??
    First, thanks for the reply. Second i think i can fully access the BIOS using F1 but the problem that the screen is totally black. You will ask how do you know that you entered BIOS? the answer is that it do the restart when i press the right combination of keys to save and exit i.e. After pressing F1, i press the end key which supposed to give me a message of save and exit and i press Y so the laptop restarts.
    Third, are you sure that this is a defected GPU card? as if there are any possibilities to try before sending the computer to Toshiba service center, i'll be glad to them on my own.
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  • Qosmio G30-126 - BIOS is not able upgraded on this configuration

    Hello people
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    I have Windows 7 and run everything in Administrator mode.
    I boot from WinPE CD but still not able to do any BIOS upgrade.
    The old BIOS does not support USB boot and has some other issues that make the upgrade an important factor.
    One assumption I made is that the BIOS has to be upgraded in small steps, i.e. from version 1.60 to 1.70 etc. until I reach 3.90.
    Any help would be appreciated.

    I need the upgrade since some features do not exist. Like, USB boot, screen brightness is allways full and cannot change with this BIOS.
    It could change with 3.90 on my previous motherboard.
    I used the extracted files as you mentioned with Administrative rights. I downloaded the Upgrade files from Toshiba and are supposed to be OK with Windows7
    If i have to format the disks and install the preinstall operating system in order to make a BIOS Upgrade, I prefer to buy a new computer :)
    I had tried many other alternatives like, boot from various CDs with BartPE (XP), Live CD (Vista) but had no success.

  • Qosmio G30-126 Sound drivers for win XP

    I install Win XP to the second disk win xp Professional but i could not found drivers for thw sound system What can i do?? I have to install Win XP MCE????

    Hi
    This sounds very strange and implausible because the driver XP MCE should definitely works with XP Pro. But try another hint:
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    In some cases the Vista sound driver works with XP. Check it out and please report the results its interesting.

  • Fan speed on Qosmio G30

    My laptop is Qosmio G30-126.
    How can I know fan speed?
    I've tried some soft with hw sensor monitor & fan speed but it's not show any think about speed fan just CPU temperature?
    Where is the problem and what can I do?

    hi vip78,
    if no 3rd party software can detect the fan speed due to "unknown chipset" there are two options or some more...
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    - test other software like mb5 maybe this one can detect this value
    generally said: if a software cant detect the value of the fan speed
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    - or the value isnt readable cause there is no interface that gives any values to read
    it's only important that the bios gives the os some informations about the "heat"-status....
    pls go to powersaver options, sure you will get no info bout fan speed, but who cares if your system is working properly!
    check mb5, make sure you got the latest version!
    good luck

  • Qosmio G30 - Blue screen of death

    recently i've been having this blue screen error when starting my pc (i can't go into safe mode either) so i decided to boot from cd and repair the system but the problem is that i can't boot from the cd nor from a USB my laptop is Qosmio g30...the problem is that i tested the cd on my friends pc and it booted from it,mine shows the following message
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    PXE-E61: Media test Failure, check Cable
    PXE- MOF: Exiting Intel Boot Agent "
    i really need help here and i don't care about the data on my c drive so if there is any solution i would be grateful
    Thanks in advance.

    Thanks for the help guys but my friend came today and brought his laptop and put my hard drive into his laptop and he put the cd and it booted from it (i guess my cd drive didn't recognize the cd)so he fixed my hard drive but when i tried to start my laptop it crashed on the wiindows logo...the OS is MCE if i hadn't mentioned it before but i used xp professional cd to delete the SPTD.SYS file but after the process i decided to do check disk and repair so would this be the other problem ? if so i can buy a MCE cd because i lost mine.

  • Qosmio G30: blue vertical lines and blue screen crash dump

    I have a Qosmio G30, Model No. PQG32C-AV605E with BIOS Version 3.40.
    I want to update to 3.90 but I cannot enter Windows.
    How do I update BIOS with no Windows available?
    Is there a DOS utility?
    If so, please send it and I will download it or send me an email on where to download.
    The G30 I have has blue vertical lines across the screen when the machine starts up in VGA mode upon entering Windows for the first time.
    But the machine can't enter windows, it crashes and dumps and restarts before that.
    I replaced the RAM with new RAM but it had no effect.
    I ran the diagnostics utility and the hard drives are OPTIMAL in RAID 1 so no errors there.
    The reinstall of Windows went smoothly: I just can't get into VGA mode without lines.
    I was told by Toshiba tech support that a BIOS upgrade would fix it.
    Thanks for any helps.

    I made best experience with Toshiba support. The ASP guys were always helpful
    I can understand that you are upset but this is cannot be a explanation for you last replay
    Fact is that you can update the BIOS ONLY running windows OS because you can download ONLY win-based BIOS!
    If you are not able to do this (no matter why) then you will need to get in contact with local ASP (service provider) in your country who could update the BIOS using a traditional BIOS version.
    But in my personal opinion the vertical lines are not related to any BIOS issue and I think a BIOS update would not help you in my opinion its more hardware issue as an software issue.
    Therefore you should get in contact with an local ASP in order to discover what's part is affected.
    Good luck

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