Qosmio G30-162 in permanent hibernate/suspend mode

I've managed to set my laptop to suspend (via Ubuntu). When I turn on the laptop via the power button I now just get a black screen.
I know linux isn't officially supported but how can I reset the laptop? I've tried running the battery down but I guess that's the point of the feature. Please let me know if there is some way.
Thanks!
Message was edited by: qosonlinux

The most common issue with a laptop not returning from hibernation is the graphics card, whether it is AMD/ATI or NVidia (Intel graphics card have long corporate open-source support and there are no issues).
The Qosmio appears to have NVidia graphics card, so you should try a recent Linux distribution (such as Ubuntu 10.04) which includes the independent open-source NVidia drivers.
With these drivers, suspend and hibernation have higher chances of working.
(Toshiba engineers are not contributing on Linux support so it's up to the customers to report Linux problems so that they get fixed).

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PauPau, many thanks for your help - absolutely spot on
Still not sure how that module was uninstalled as it was a factory install of XP MCE!
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Qosmio G30-162 - How to handle dead battery?

I only use my Qosmio G30 connected to the mains. The battery is now exhausted and thus I have lost use of the computer. Do I have to replace the battery or is there any method of converting the PC for mains-only use? Any advice appreciated.. Elderly user.

Hi,
No, in such case you cant repair the battery and you need a replacement battery because battery is not repairable.
>or is there any method of converting the PC for mains-only use?
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Qosmio G30 freezes upon Norton Internet Security 2008 startup

Norton Internet Security 2008 will freeze my computer as soon it tries to load and the only way to go on is to restart the system by pressing the on/off-button.
My notebook is a Toshiba Qosmio G30-177 (Model No. PQG32E-02G022GR) with Vista Ultimate and NIS2007 pre-installed. I have no problems with this NIS2008 version on my other notebook (Qosmio F10 - PQF10E-02300JGR, WinXP MCE).
NIS2007 runs fine on my G30 and I do not have any problems at all, but newer versions of NIS seem to get in conflict with my system:
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Does anybody know how to solve this problem?

Hi !
I use NIS since 2001 and never had any serious trouble with this software.
There could be some compatibility problem, but I don't think that Vista is causing it, because otherwise a lot more people should have the same problem. Even the installation of all current Windows, NIS and Qosmio updates did not solve it. Of course I tried to get help using Symantec's Support and their user forums, but without success. This problem seems to be a rare one (unfortunately for me). I tested the NIS2009beta and even though it's a new version, the PC freezes again when this program starts. And this made me think that maybe a service or setup by Toshiba causes the problem and other Vista users are not affected. It's a strange thing that the pre-installed NIS2007 version is running fine...
Cheers,
Mario

Qosmio G30 - black screen on external monitor

Qosmio G30 (PQG32E) running Vista Home Premium, NVIDIA GeForce Go 7600 driver, 7.15.10.9813
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Tried 'Clone' mode and 'Dual View' mode.
Tried various different orders of switching the laptop and monitor on, plugging and unplugging, etc.
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What port did you use?
The external monitor (analog) port or the D-video out port?
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Qosmio G30 - Media center remote control doesn't work in windows

Dear All,
I have Qosmio G30-194,
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Nothing changed also, I borrowed a USB IR received for another remote control it worked perfectly with my remote on windows.
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Mazen Habbal
N.B, : My laptop info are:
Model Number PQG32E-01P018AR
Thank you in advance

don't expect toshiba to fix problems like this.
they replaced motherboard on my laptop and ever since the remote was not working.. it would turn the laptop on but was unresponsive thereafter. thing's we have tried:
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- reinstall windows
- replace reciever
- change motherboard
- change remote
- terminate and restart relevant processes
- downgrade bios
- update bios
- combinations of the above
on several occassions Toshiba told me they were able to replicate and solve the problem but after trying it on my laptop they remembered that actually their one was slightly different.
almost a year later, i still have a non-working remote
my theory is the laptop leaves factory with certain software which Toshiba fail to include in recovery partition and\or bios that is available through them... so once you lose the factory components (i.e.the original motherboard) you also lose some necessary files with them.

Can I put Blu-ray drive on Qosmio G30?

Hi all,
I have a Qosmio G30-163 with an HD DVD Drive (MATSU****A G8CC00031720) and I am currently in the process of upgrading it.
I recently bought a 4GB RAM upgrade kit from Crucial (CT2KIT25664AC667) and am looking into further upgrades.
Does anyone know if it is possible to replace the HD DVD Drive with a Blu-ray drive?
My research has led me to the Sony Optiarc BC-5500A which I have found has the same height dimension (12.7mm) and also the same interface connector at the rear (E-IDE).
I have read in the forums that someone has managed to use a similar drive on a Qosmio and that the drive may need to be configured to slave mode as opposed to master.
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Regards,
Luke{color}

Well, I sent the same question to Toshiba Support, and they got back to me the next day - How's that for support!
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Prior to installing more modern hardware it might be wise to check that you have the latest BIOS version."
This sounds very promising to me, so I am seriosusly considering buying the Blu-ray drive!
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Hi Ahmed
I would try to provide some useful hints;
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I assume you couldnt install the XP on the G30 because your have not installed the RAID driver firstly. As far as I know the XP would not recognize the HDD without the RAID driver.
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If you dont have a USB diskette drive, then you could use a nLite to create a new XP CD with the RAID driver.
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Qosmio G30-E10: Display resolution switches from 1920x1200 to 1024x768

Hello,
Qosmio G30-E10 Display resolution switches sometimes from 1920x1200 (my default) to 1024x768 after returning from Standby or Hibernation
i run Vista Ultimate, newest Display Driver from Toshiba Download Area.
This doesn't happened any time, but sometimes!
Any solution for this nerved situation.
Kind regards
Uwe Meyer, Germany

Hi Uwe
A friend of mine has tested the G30 PQG32 series and he has never noticed such issues.
He has set the G30 to standby mode and hibernation mode on different ways and everything looks ok! The display resolution stays on 1920x1200.
By the way; only the Qosmio G30 with HD-DVD drive supports this high resolution.
Now I would like to clarify the zooming utility questions;
The FN + Space combination does not enable the zooming utility but it changes between the display resolutions!!!
I have used the FN + Space and it changed to 1024x768 or 800 x 600. It depends how often you will use this combination.
The Toshiba zooming utility which can be enabled using the FN + 1 or 2 zoom in or zoom out the images of internet explorer, word, etc
So finally the FN + Space and FN + 1 or 2 are completely different functions!!! Please don't mix it!
> think, it has something to do with the Toshiba Zoom-Utility, because it is possible to switch back to 1920x1200 with the Zoom-Utility
I think you have used the FN+Space and this has changed the display resolution. This is ok!

Qosmio G30 - Blue screen of death

recently i've been having this blue screen error when starting my pc (i can't go into safe mode either) so i decided to boot from cd and repair the system but the problem is that i can't boot from the cd nor from a USB my laptop is Qosmio g30...the problem is that i tested the cd on my friends pc and it booted from it,mine shows the following message
"Initializing and establishing link....
PXE-E61: Media test Failure, check Cable
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i really need help here and i don't care about the data on my c drive so if there is any solution i would be grateful
Thanks in advance.

Thanks for the help guys but my friend came today and brought his laptop and put my hard drive into his laptop and he put the cd and it booted from it (i guess my cd drive didn't recognize the cd)so he fixed my hard drive but when i tried to start my laptop it crashed on the wiindows logo...the OS is MCE if i hadn't mentioned it before but i used xp professional cd to delete the SPTD.SYS file but after the process i decided to do check disk and repair so would this be the other problem ? if so i can buy a MCE cd because i lost mine.

Virus or technical problem with Qosmio G30?

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Hi,
that sound rather then a technical problem than a virus. A virus is operating more on a operating system level and not before.
After rading your description I would suggest you to bring your machine immediately to a authorized service partner because I assume a serious hardware malfunction.
If you really can see some unclear dots from the startup of the machine till windows with lines appearing after a while then maybe something with your graphics subsystem is not OK.
Grab this link and find a authorized service partner in your country to let do a hardware checkup on your machine:
http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT
Good luck buddy.
Greets

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How can I resolve this problem?
Thanks everybody.

Hi,
I had the same problem with my Sony-Handycam. It is not a problem of the Qosmio but of XP SP2 and the new driver for msdv.sys.
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You need msdv.sys from a SP1. It may be on your computer, if it was installed with SP 1 before.
Otherwise, you have to get it from someone else.
Remove Camera from Device Manager, if it has been shown anytime (look also for hidden devices)
Reboot in secure mode (F8 while starting) and login as admin.
Navigate to \Windows\Driver Cache\i386. Find the file "driver.cab" and open it.
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(If you installed native XP with SP2, you have to use the file, you got from someone else instead)
Copy the files in this folders, if available:
Windows\system32\drivers
Windows\system32\dllcache
Windows\LastGood\System32\Drivers
(Maybe you want to rename the original files before)
Change to Windows\Driver Cache\i386 an search for sp2.cab.
Rename it to sp2.old and reboot.
Your camera should work now.
If not, change the file avc.sys in the same way. You will find it in sp1.cab or have to get it from someone else.
I solved the problem this way on my last notebook and on my qosmio.
greetings

Problems with NVIDIA Geforce Go 7600 display driver for Qosmio G30

A few days ago my Qosmio G30 ( Windows XP) didnot start properly. First the srceen become white and after a few reboots the screen shows a lot figures and after that I get the a lot of vertical stripes over the screen. I only can start in protected mode of windows but the vertical stripes stay.After consultating the Toshiba help desk I find on the Toshiba website a driver for the Nividia Geforce Go 7600.
But I cannot installed it because Microsoft Windows XP reported that the software have no digital signiture. When I ignore that message the installtion goes on but without result. The computer gives the message that the Nvidia 7600 is not installed properly.
Please have someone a solution of my problem. (Johnnyboy have reported the same problem )

I sounds like a dying video chip, or at least my p100 had simmilar issues when it needed the video replaced. Odd characters on the screen at random, plus locking up occasionally. Mine failed from excessive heat.

Suspend mode ?? different modes ?? how to ??

Hi,
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Hi rachel,
Mode transport is saved to the R/3 table TVTR and I don't see any standard middleware object that bring this table into CRM. You might need to create a custom object to map the tables across the systems. Moreover in CRM side this value is maintained as part of a structure and not to a direct transparent table.
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