Qosmio G30 - New CD/DVD drive doesn't work properly

Hiya all
I'm hoping someone can help me. I have had to replace my TS-L802A drive with another of the same model, except that when I replaced the drive I have problems booting from CD and the laptop (Qosmio G30) rejects it by saying CD-ROM error on startup.
I managed to install the operating system from a flash drive and it works fine except for the cd rom side of things. Do I need to flash the drive in order for the laptop to recognise it? If so how do I go about doing this. I'm thinking that the chipset for the optical drive is set as slave or something and not master.
Please help!

the drive wont show in the bios, the bios is wierd, it wont show the model number or name of any devices. is there a difference between a setup and the bios or are they the same thing. i cant configure anything. i have my old drive working at the moment but its badly damaged although it still reads disks hence the reason i managed to install an operating system. are there certain drives set as master/ cselect/ slave if so is there a way to flash the drive to make it work with my toshiba qosmio g30. or can i swap the chipsets on the optical drive by disassembling the casing and swapping them over. i just want the thing fixed. thanks please help!!!

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What can I do if my CD or DVD drive doesn't work properly in Windows 8?

QuestionWhat can I do when if my laptop CD or DVD drive doesn't work properly in Windows 8?
AnswerNote: For help with this issue in Windows 7, please see this article.
To get your CD or DVD drive working correctly, try these suggestions in the order listed.
Reinstall the Driver
Hold the Windows key and press the 'x' key to open a menu in the lower-left. In this menu, select "Device Manager." Expand "DVD/CD-ROM drives." Right-click the entry for the CD/DVD drive nested under "DVD/CD-ROM drives," then select "Uninstall." Finally, restart the computer. The computer will reinstall the drivers for the drive.
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Even when your laptop is off and unplugged, residual power can still be held in some components. While this is normal, clearing it can help with some hardware problems. Perform these steps to complete what’s called a power cycle.
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Unplug all wires and peripherals. This includes CDs, DVDs, USB sticks, mice, printers, and any other accessories.
Remove the battery (if the model has a removable battery). If the model does not have a removable battery, check your user's guide to determine if you have a pinhole reset on the bottom. If you do, press this.
Hold down the power button for thirty seconds.
Reattach the battery if removed.
Connect the AC adaptor to the power socket that was confirmed to be working in the first step.
Connect the other end of the AC adaptor to your computer.
Start the computer and test the drive
Microsoft Fix-it
Your computer may exhibit one or more of the following symptoms:
Your CD or DVD drive no longer appears in Windows
Your CD or DVD drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to a CD or DVD inserted into the drive
You receive an error message about your CD or DVD drive
If any of these symptoms apply to your computer, use Microsoft Fix-it troubleshooter available here.
System Restore
Try using System Restore to restore to the most restore point from before the problem arose.
How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
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If the System Restore doesn't solve the issue, you could try a System Reset. Resetting your laptop to its original, out-of-the-box state is a great way to eliminate software as a possible cause of the problem. Note that doing a system reset will return the laptop to its default conditions, completely wiping your data. Information on how to perform a system recovery can be found in your user's guide.
For more information on performing a recovery, see the following article:
How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
Contact Customer Support
If the drive doesn't work after performing a recovery, it may be due to hardware failure. Please call customer support or seek servicing.

See this Microsoft article - http://support.microsoft.com/kb/314060/en-us For ways to fix manually
and/or use the proper microsoft fixit 8.1 and 8 or the other one for Windows 7, Vista, and XP listed below.
(these are from the Microsoft article)
Resolution 2: Use the CD/DVD Fix it troubleshooter
To automatically fix common issues with CD or DVD drives, click Run now, and then follow the on-screen instructions. Windows 8.1 and Windows 8
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
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Run now
Windows 7, Windows Vista and Windows XP
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
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If your problem is not solved, try the next
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What can I do if my CD or DVD drive doesn't work properly in Windows8?

my computer is toshiba sattelite pro l300. It can not read CD, thought it can read DVD ok

See this Microsoft article - http://support.microsoft.com/kb/314060/en-us For ways to fix manually
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Sounds like the hard dre has left the building, Died, in the Sh*tter, Gone to the hard drive resting place in the sky.
Buy a new drive connect it to the system with a SATA to USB adapter and see if you can install Mt Lion on that drive connected externally. If you can then the drive inside your system has failed.
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Fix DVD Drive or buy external drive
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Any external USB CD/DVD drive will be compatible with your laptop.
However you wont be able to boot of CD's (Run Recovery for example) if you use an external drive.
So your best option would be to replace the internal drive with a Toshiba drive designed for the laptop. Call an ASP and ask for a quotation.

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vn7571g_user,
Sorry to hear that you are not having the best possible experience with your new notebook. I'd like to try and address a few of your concerns that you have listed and see if there are some things we can resolve for you.
1. Wifi doesn't work properly:
I see that you have posted in a couple other threads (1st, 2nd) regarding wireless issues with this notebook. We can gladly check this unit at the repair depot for you if you are not keen on changing the card out, PM me the following information and I will see what I can do for you:
SNID or serial number
Contact name
Contact number
Email address
Shipping address
Purchase date
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It says Windows 7, but you can see if you have this option in the touchpad settings and see if it helps you out.
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The backlit keyboard is working as designed. Here is an article with some FAQ about the backlit keyboard to help customers understand its functionality a bit more.
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Did the issue(s) you are having occur before or after Windows updates, sometime a bad installation of an update can cause all sorts of things to happen.
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I've got a real conundrum.
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You have Ubuntu installed? GET OUT
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Qosmio G30 - New CD/DVD drive doesn't work properly

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