Qosmio G30 - shady dark lines on the screen

Hi
I bought Qosmio G30-116. Overall great but there is one issue. On the bottom of the screen there are two big shady dark lines (the brighter the color of background is the more wisible it gets.
It is very anoying I bought it mainly for movies. I took it to the shop where I bouth it but they've said it is normal and all toshiba 17" screen have it. But I have seen 3 other models with 17"(qosmio resolution stays the same) and none of them had it.
What should I do? Is it really normal? Thanks

Puuuhhh. Hey pitorek, its really not easy to say if its a display malfunction.
But I think this question could be answered by a authorized technician.
I think you should contact the service partner in your country (I assume youre from Poland ;)) and explain the guys the situation. I think you should send him this screenshot.
Possibly you will get a replacement. But I dont know if it could be a display fault or fl inverter or something different.

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I have a Qosmio G30, Model No. PQG32C-AV605E with BIOS Version 3.40.
I want to update to 3.90 but I cannot enter Windows.
How do I update BIOS with no Windows available?
Is there a DOS utility?
If so, please send it and I will download it or send me an email on where to download.
The G30 I have has blue vertical lines across the screen when the machine starts up in VGA mode upon entering Windows for the first time.
But the machine can't enter windows, it crashes and dumps and restarts before that.
I replaced the RAM with new RAM but it had no effect.
I ran the diagnostics utility and the hard drives are OPTIMAL in RAID 1 so no errors there.
The reinstall of Windows went smoothly: I just can't get into VGA mode without lines.
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I made best experience with Toshiba support. The ASP guys were always helpful
I can understand that you are upset but this is cannot be a explanation for you last replay
Fact is that you can update the BIOS ONLY running windows OS because you can download ONLY win-based BIOS!
If you are not able to do this (no matter why) then you will need to get in contact with local ASP (service provider) in your country who could update the BIOS using a traditional BIOS version.
But in my personal opinion the vertical lines are not related to any BIOS issue and I think a BIOS update would not help you in my opinion its more hardware issue as an software issue.
Therefore you should get in contact with an local ASP in order to discover what's part is affected.
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[Edited by: admin]

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Message was edited by: Claude Cauwe

A screenshot would not including any effect from a physical screen defect. For the computer, the pixels are there and working properly.
If it appears to be blurry, it may be something casting a shadow between the LCD and the backlighting. Dead pixels are distinct, so there should not be a blur between where the pixels are working and where they are not working.
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Try:
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Hello all
Got an iMac since January 2008 and I do like it a lot, even though it has some issues:
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Here are a few screen photos I've taken (not screenshots, as the lines are not visible when taking screenshots. I used my digicam to snap those...).
Here's the link to those screen photos displaying some of the many lines I keep having:
http://picasaweb.google.com/rainer.rohde/NewAlbum62508115AM
Needless to say, as I typed this message here, I had a nice line going across my Safari window..
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Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Ciao.

Qosmio G30 - shady dark lines on the screen

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