Qosmio G50-12Q - Integrated recorder issue

Good Morning
I have Toshiba Qosmio G50-12Q, with Window Vista Ultimate 32 bit with integrated masterizze Teac. Every time that I try to masterize a cd or dvd the system says to me that does not find the masterizze.
In management dispositive it perfectly turns out installed and that it works correctly. Which could is the cause of this continuous not acknowledgment of the masterizze ?
Every time I must reestart the system newly
Thank you for your reply

Hi
I dont understand you too
Please post clearly what problems you have with the Qosmio G50 notebook.
I read something about CD/DVD drive (Teac) and masterizze what do you mean by masterizze?
Secondly; as far as I know this Qosmio notebook was equipped with Panasonic (UJ-841) DVD-SUPER-MULTI (+-R DL) drive I didnt find any info about Teac

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