Qosmio Laptop NOT REPAIRED!!

I was playing world of warcraft the last week of november and while I was playing - about 10 mins into the game, my Qosmio x500 just shuts off with no warning, nothing. I turned the laptop back on thinking it was just some kind of fluke or the battery died, and I loaded up World of Warcraft again and 10 mins into the game, the same thing happened again. I also tried it with Portal and Oblivion and it did the same exact thing. I had reinstalled all my games, and still the same thing happened. Computer just SHUTS OFF!
I sent my laptop off to Repair December 2nd, 2010 and it was in the depot for a MONTH. I Just got it back yesterday afternoon (1/10/11) and I turned it on and everything seemed to work fine. On the diagnosis sheet it said that they replaced BOTH heatsinks and that all tests were passed. For the first time in a month, I turned my laptop on, and loaded up WoW. 10 mins into the game, the computer completely shuts off!!!! It is ONLY when I play Video Games!!! this has to be a Motherboard issue or a GRAPHICS CARD/CPU ISSUE!
I am EXTREMELY upset here!!!!!! My laptop was in service for a month and it seems that the issues has not been repaired/fixed!!! this is a GAMING LAPTOP. THIS is a $2,000 laptop! I bought this laptop to play Video Games and it needs to be fixed. This is outrageous! I am also a college student and I need this laptop to do my homework assignments!!! this laptop needs to be sent back out and repaired CORRECTLY. I am extremely dissapointed that this has not been fixed CORRECTLY.
I have taken great care of this laptop and it has always sat on a desk! Its sad that I have had this laptop for only a year and I am having this much trouble with it!!
PLEASE this issue needs to be fixed CORRECTLY!!!!!
- Michelle

Toshiba doesn't have employees here advising in any official capacity, and you'd have to actually discuss this with Toshiba's tech support, @ 800-457-7777.
I also recommend you maybe settle down a wee bit and think about this more neutrally. You send in a notebook, they replace two heat sinks and then run it through some basic diagnostics and stress tests for probably 12-24 hours. If during that process it functions normally, they aren't going to have time to run random games and other programs to double check, and indeed I doubt they could log into your wow account and test using that program anyway. Both policy and not having your info would prevent it, and that is provided they didn't reimage the drive anyway to eliminate software as the cause for overheating.
Think about it like taking your car to a mechanic. You take it in for a symptom, they fix something that seems to resolve this issue. Within a week or so it is doing the exact same thing, since whatever part they replaced apparently wasn't the root cause of the issue. This happens all the time, and people don't get nearly so shook up about it. You just need to realize that sometimes the issue is not readily apparent, and the things that you would immediately associate with it as a causal agent can easily be just more symptoms of the core problem.
www.google.com

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Hi,
I bought a HP G71-340us laptop from OfficeMax store
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[text removed for privacy]
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[text removed]

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Hello
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Best regards
arjello
Message was edited by: arjello
Message was edited by: arjello

Way back in Jaguar Disk Utility would pop up dozens of "advisory" messages of no interest nor meaning to anyone except possibly some programmers. This needlessly alarmed regular users. The same thing is happening again in Leopard. The SUID messages are not meaningful nor are they errors, in effect they are announcements that some list being consulted by the utility says one thing, the actual files say something else, Disk Utility is going to assume there is a reason for actual setting and not going to change it, but you (it's kind of assuming you are the programmer) should know this. If the "Die Zugriffssteuerungsliste" is German for ACL (Access Control List) it is the same deal: an ACL was found, but no one told Disk Utility there was suppose to be one.
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Erase and Install
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Qosmio Laptop NOT REPAIRED!!

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