Qosmio x300 - no dual view option when using analogue

Have plugged in an analogue monitor. I can get an image to appear on either the analogue monitor or the laptops LCD but I can't get it to appear on both, i.e. dual view - either extended desktop or clone.
I have a Qosmio (a regret since buying it due to all the problems it has and Toshiba customer service have!). Its an x300-13w and I am running win vista x64.
I have the latest drivers from Toshiba website and looking to various forums I have tried to find a reg key called DisableDualView but cannot find such a key (the key probably only exists in win xp).
After removing the analogue monitor my laptop is now playing up further in that every time it logs in it does so under a lower resolution then flicks back to the correct high resolution.
Have tried turning sli off in case that was the cause of the problem but that was no help.
The problem appears to be that neither the nvidia control panel nor windows display settings shows the option for multiple monitors, both display only a single monitor option.
In the windows display settings I can only see "generic php monitor on nvidia geforce 9800...." and when I plug in the analogue monitor it says "multiple monitors on nvidia geforce...." however the monitor icon only shows one monitor.
In the nvidia control panel I only see the option "only use one display (single)".
Any suggestions on what I might try?
I seem to have some memory of having to change something in BIOS to switch between using HDMI and VGA but can't remember where I might have seen this.

frther update:
have been playing around with the settings... i can only get dual view to appear as an option and to work if i use the 9400m integrated graphics in windows power saver scheme.
when i turn off SLi (by turning the power scheme to power saver) i note the following:
1) dual view works
2) Windows shows only the LCD and CRT on the 9400m graphics (which i understand is the integrated graphics)
3) Nvidia control panel also shows that the 9400M is in use
does the 9800m gts not support dual view?
when i turn on SLi i note:
1) dual view does not work
2) windows device manager shows 4 monitors. 2 on the 9400m and 2 on the 9800m gts.
3) nvidia shows only the LCD on the 9800m gts. there is no sign of the crt.
so my problem is now narrowed down to:
i can't use dual view when the computer is in performance or balanced mode (power scheme options).
has anyone successfully used the dual view option on the 9800m gts when in performance and\or SLi mode? any tips on how i can too ;)
considerign the advantage of SLi i would have expected the 9400 to complain and the 9800 to be running just fine.

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