Qosmio X305-Q705 BSOD while gaming

Question

I bought this laptop in December from Best Buy, I live in Canada but it was bought in Delaware (my girlfriend lives in PA so she picked it up for me) and I picked it up when I visited her just after Christmas. Everything seemed to work ok, I went about 2 weeks with no problems and then after updating the bios to 1.70 (it's not at 1.80 with same problems that will be explained) as well as updated the Nvidia drivers with the beta drivers off the Nvidia site. 
I refuse to format, as I know that will not fix this issue but this is my only computer, I do a lot of gaming and work on my computer away from home so I stopped investing in desktops and got a laptop to replace my desktop. I used a Toshiba a few years back, then I went to a MacBook Pro last May and now this, I never had a problem running games on my other 2 laptops when I had them but this one just keeps blue screening on me when gaming, at random. It will be less than 30 minutes playing a game, sometimes hours. It doesn't happen daily either so I do not know what is causing this but it is getting very very frustrating, I paid a lot of money for this laptop and it doesn't work. The system, for those who may ask is running Vista Home Premium 64-bit.
Here are the dates and times of the BSOD's I get:
1) Jan.14 at 00:29 hours, with BSOD error "PFN_LIST_CORRUPT" (while playing World of Warcraft);
2) Jan.15 at 02:32 hours, with BSOD error "PAGE_FAULT_IN_NONPAGED_AREA" also showing "dxgkrnl.sys" file below (while playing Warhammer Online);
3) Jan.16 at 01:45 hours, with BSOD error "DRIVER_IRQ_NOT_LESS_OR_EQUAL (while playing Warhammer Online)"
4) Jan.17 at 23:21 hours, with BSOD error "IRQ_NOT_LESS_OR_EQUAL" (while playing World of Warcraft);
5) Feb.01 at 14:13 hours, with BSOD error "IRQ_NOT_LESS_OR_EQUAL" (while playing World of Warcraft).
Toshiba, what is going on? Please fix this, or send me back a full refund and I will take my business elsewhere! This is ridiculous that a brand new computer is having these issue, and it seems others have the same problem so it's not isolated to 1 or 2 machines it seems. you guys screwed up or put really really cheap parts in these systems. Oh, and it doesn't seem to overheat either, I keep it in a well ventilated and cool area as well as I have a laptop cooling pad underneath it, my MBP I had before this got hotter and never had problems so it's not a heat issue.
Message Edited by NightHawk on 02-08-2009 02:07 AM

Answer 1

NightHawk wrote:
Wow, not a single response from anyone at Toshiba?
I just had another blue screen of death while playing WoW about 20 minutes before I posted this reply. This didn't show any specific error, it just said "A process or thread crucial to system operation has unexpectedly exited or been terminated". I also had a video crash, I don't the file name with me but some error where my computer locked up for a few seconds, then the screen went black and then recovered and gave me a message saying a video file stopped working but has recovered. I think the video card and ram in this machine were bad right out of the box.
Seriously, this computer cost me a lot of money, and within the first few weeks of using it(about a week of using it under my normal usage conditions) I started getting BSOD's. My first laptop never had issues and was a Toshiba Satellite A100 (forget the rest of the model) and then I had a MacBook Pro which was great even with Vista x64 running through Bootcamp, but this Qosmio a completely different story, these BSOD's are starting to piss me off.
As I mentioned, my girlfriend bought it from a Best Buy in Delaware but by the time I got it home (I live in Toronto, ON) and started seeing the issues I had no way to return it otherwise I would have. Is anyone from Toshiba going to comment on this problem? I tried updating to the new 1.90 bios as well. Should I revert to the 1.40 bios or what because I didn't see the first BSOD until I updated to the 1.70 bios but of course I didn't have much time using the laptop prior to updating to 1.70 so I don't know if that was the problem or not, but 1.80 and 1.90 didn't fix anything regarding these BSOD's so I'm guessing it's faulty hardware you guys put in these systems.
Message Edited by NightHawk on 02-08-2009 02:06 AM
If you read the terms of service, there is no official Toshiba presence here.  I'd suggest that you call Toshiba Tech Support and see what, if anything, they suggest.  Be prepared to use the recovery process to wipe the drive and put it back to 'out-of-the-box', as that is likely the first thing they will want you to do to eliminate a software issue.
I don't own a Qosmio, so I have nothing specific to suggest.  Sorry.