Qosmio x500/02G Number Pad Not Working

Hello,
I have a x500 that i recently purchased and installed Windows 7 Professional on it. Now i cannot use the number pad on the right hand side of the keyboard.
I've tried using various combinations of NUMLOCK and SCROLLLOCK to no avail. Surely there a seperate number pad doesn't require drivers?!

The problem was a faulty keyboard. there was a bank of keys on the numeric pad that were non-functional.
A bit dissapointing given i'd had the laptop for less than 24 hours. Took it back to the store for a replacement.

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    Storage 1000GB (500GB + 500GB) (5400rpm) SATA
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      Locale ID:                                             5129
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      BCP1:                                                    FFFFFCA00EFC5518
      BCP2:                                                    0000000000000000
      BCP3:                                                    FFFFF800032F9EB0
      BCP4:                                                    0000000000000007
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