Qosmio X500-110

I own a X500-110 model. I payed a lot for this one, and it slowly starts to annoy me.
My microphone, camera and bluetooth simply don't work for about a month and a half.
Please advise
I have one of the newest Satellite models, and it runs as a beast (i payed a lot less for it)

Hi
Qosmio X500 is not very old notebook model.
Usually the warranty should be valid. Is the warranty valid?
If yes, get in contact with the Toshiba ASP (service provider) in your country.
The guys should replace the drive if its faulty.
PS: In user manual you can find a list of compatible ODD drives
- *Panasonic BD-R/RE UJ240*
- Hitachi DVD Super Multi GT20N/GT20F
- Toshiba Samsung DVD Super Multi TS-L633C/TS-L633Y
- Etc
Unfortunately there is only on Blue-ray drive listed as compatible part.

Similar Messages

Qosmio X500-110 - Where can I buy it?

From wher can Ibuy Qosmio X500-110
Part Number : PQX33E-00W00YG3?
Nearest supplier in EMEA or Europe? Site or its Price?
Thanks

Hi buddy,
Google can tell you where you can buy Qosmio X500-110. I saw it on Amazon for example and some other online shops they Google suggested. Have a look on Google, you will find online shops!!!
Furthermore your notebook is listed on the Toshiba South Africa page:
http://za.computers.toshiba-europe.com/innovation/product/Qosmio-X500-110/1076255
Click on Where to Buy > click here > Toshiba Distributors
You will find one shop! ;)

Qosmio X500-110: What Blue-ray drive is comatible

*Hi please I need advice*
I have *Toshiba Qosmio X500-110* Part Num. PQX33E - 00W00PAR
My blueray driver is not working so i need to buy a new one
This is Product Details for Blue ray disc driver:
PANASONIC SERIAL NO. 9JNWA016651 EBT JR-A
MODEL NO. UJ240
I want to buy a new blueray driver but i am afraid it is not working with Qosimo X500-110 PQX33E - 00W00PAR edtion
My question is :-
What is panasonic blueray driver can be work with Qosimo X 500 - 110 PQX33E
Thanks for all

Hi
Qosmio X500 is not very old notebook model.
Usually the warranty should be valid. Is the warranty valid?
If yes, get in contact with the Toshiba ASP (service provider) in your country.
The guys should replace the drive if its faulty.
PS: In user manual you can find a list of compatible ODD drives
- *Panasonic BD-R/RE UJ240*
- Hitachi DVD Super Multi GT20N/GT20F
- Toshiba Samsung DVD Super Multi TS-L633C/TS-L633Y
- Etc
Unfortunately there is only on Blue-ray drive listed as compatible part.

Qosmio X500-110 - Webcam failed to initialize

Hi
I have a Qosmio x500-110. Bought brand new out of the box and I havnt changed nothing.
It displays this error message after startup "webcamera failed to initialize...restart application or computer" and the webcam stops working. Also when this happens the finger print reader and bluetooth devices also stop working. The finger print say "failed to connect to sensor". As soon as you restart the computer it works fine. Then again it may go anytime.
I dont know wat is causing this prblem. I have downloaded and reinstalled the drivers also (Windows 7 64bit) and the softwares for the same but dosnt help.

Hi
So you have already reinstalled the webcam driver and still running preinstalled OS without any 3rd party applications and this error occurs?
Well, I think in this case your only chance is the authorized service provider. The technicians should check your notebook, maybe its a hardware problem or something else. Just contact the guys and explain the situation. They will help you as best as possible.
Good luck! :)

Qosmio X500-110 - Slow start up

hi,
I bought new Qosmio X500-110 two weeks ago. In third day, I realized that HDDs are too slow. After tnb computer changed this one. Second Qosmio is too slow. Especially start-up time is average 10 minutes. Also right speaker was scratchy. at the moment, it is in technical service again and again it may be changed.
BIOS is 1.40
Don't work sleep mode. This problem is general. everbody says this problem.
HOW MUCH IS START-UP TIME ON YOUR QOSMIO X500's???

Hi
Its not tricky to reduce the start up time from Windows:
-Defragment your HDDs
-Uninstall all programs that you dont need
-Run CCleaner to clean Windows registry
-Disable all startup programs that you dont need in msconfig
-etc.
If you search with Google and here in forum you will find enough threads where you can find solutions for this.

VMware error on Qosmio x500-110 and Win 7 64bit

I am having problems running Vmware player on this notebook. It allways gives this error:
Operation on file "D:\VM\WinXP - VS 2008 - Blanco\XPSP3VMwTEMP-s003.vmdk" failed.
If the file resides on a remote file system, please make sure your network connection and the server where this disk resides are functioning properly. If the file resides on removable media, reattach the media.
Choose Retry to attempt the operation again.
Choose Abort to terminate this session.
Choose Continue to forward the error to the guest operating system.
D is local, secondary drive, not remote one. I have trying same with C primary drive, and allways getting this error. I have tried:
Vmware Player 3.0, 3.1
Vmware player 2.5.3
Vmware workstation 7.01
on original BIOS versions, then on 1.9, and latest 2.2...
I am running Windows 7 Enterprise N, 64 bit. Everything is updated, I don't have any issues or problems except this. It is not occasional error, it is rule! Every time i start any version of vmware i get this error. Vmware support told me to try several BIOS versions to see if there is problems with motherboard but I did that and no luck. I have tried all of their products and got exactly the same behavior. I have tried all combination of vmware player options and got allways same error...
Please can someone confirm that VmWare Player or Workstation is working on their laptop? Am I missing something? Virtualization is enabled in BIOS. I don't have idea what is going on... Vmware image is working flawlessly in other notebooks (HP 8510w, Toshiba Tecra2, Dell Latitude etc..), and on all tried desktops/servers. Definitely it has something to do with this notebook.

> mware support told me to try several BIOS versions to see if there is problems with motherboard but I did that and no luck
Thats nonsense you cannot try different BIOS versions because there is only one version (at this time BIOS v2.20)
> Please can someone confirm that VmWare Player or Workstation is working on their laptop? Am I missing something? Virtualization is enabled in BIOS. I don't have idea what is going on.
Why should not run the software on this notebook??
The notebook supports this CPU:
http://ark.intel.com/Product.aspx?id=43122&processor=i7-720QM&spec-codes=SLBLY
The VT technology is supported by CPU and BIOS.
So it should not be a problem with the hardware
I think its software issue maybe the Win 7 64bit version makes some troubles with the Win XP 32bit OS which you try to run via VM.
At the other hand the error says something about network connection and the server and disk resides
The notebook supports 2 HDDs and SATA drivers are needed in order to recognize the HDD. Maybe this is the issue what do you think???

Qosmio X500 - NEW BIOS update - 1.90

Found a new BIOS update 1.9 on the Australian Toshiba Website. This morning it was showing version 1.40, but now it says version 1.90. I will try it on my X500 when I get home tonight, see if it fixes the Sleep-wake up issue.
http://www.mytoshiba.com.au/support/notebooks/qosmio/x500/pqx33a-00x00j/download?os=25
Aaron

Hey danied...thanks for sharing this....yes I have a Qosmio x500-110 (win7 64 bit) and its been giving the Bluetooth disconnection/ finger print sensor/and webcam not initialised problem since the start.
Dont know what is causing this problem. I have tired installing all the drivers with no use. All the three get disconnected together. Also there was sum problem with my Bluetooth stack so I downloaded the latest on e from Toshiba website and the software works fine now but once it gets disconnected with the webcam u need to restart.
This problem is still there...

Upgraded Qosmio X500-10T to Win 8.1: Sound drivers for 5.1 over HDMI

Hello *brilliant* Toshiba community,
I have recently upgraded my Qosmio X500-10T from 64-bit Windows 7 to 64-bit Windows 8.1.
I have left Windows to download driver updates.
My setup: Qosmio (HDMI) => Yamaha AV receiver (HDMI) => Samsun LCD TV.
_The Problem:_ Playing a video file (in MPC-HC) with 5.1 sound only outputs 2 channel PCM.
Would it be better to install the Win 7 drivers from Toshiba even though they are older and for a different OS, or install windows 8.1 drivers from another Qosmio, or leave the Win 8.1 drivers found by Microsoft?
This driver issue is made more problematic as I don't actually know what the technical hardware components are in the machine so its not as though I can find a win 8 driver for them.
As always any help or suggestions are greatly appreciated.
Buzz

Hi
From my knowledge the Win 7 drivers are totally different from Win 8.1 drivers and I doubt that Win 7 driver would work properly on Windows 8.1 system. However, you can test such Win 7 drivers too. But of course I would recommend you to use the Win 8.1 drivers released for other notebook series.
As Im not mistaken the Qosmio X500 needs 2 sound drivers: Conexant (chip CX20583-10Z) sound driver as well as the nVidia sound driver (for HDMI)

Can I add a second hard drive on Qosmio X500-12Q?

Hi,
i'd like to know if its possible to add a second hard drive to the X500-12Q ?
i suppose the space is available but i'd like to know if the connector is here & everything
so i could just open the enclosure and plug it in.
thanks

Hi jeandujardin,
I dont have Qosmio X500 but generally speaking its no problem to exchange the internal HDD with a SSD but I dont know if the model has 2 SATA connectors.
If you are not sure ask the salesman if its possible to install a second HDD or SSD.
SSDs are no problem because they have the same SATA interface as normal HDDs.

QOSMIO X500-12D - webcam, bluetooth and fingerprint disconnection issues

Hello,
I still got no solution for this problem. I already did a clean install of Win 7 x64 but still no luck. The devices still keeping disconnecting and I have to reboot to resolve. (this is bad since I normaly using a bluetooth keyboard)
Further this Problem seems not only to occour if system goes 'idle' since my bluetooth keyboard was disconnected during typing. (whatever 'idle' means).
Sometimes I was able to recover at least the Bluetooth connection by turn it off and on again within the Toshiba Bluetooth Stack, sometimes with the HW switch (which also deactivates the WLAN) and sometimes only a reboot helped.
It seems that all three devices (Bluetooth, Webcam, Fingerprintsensor) are connected to the same integrated USB root hub within the system.
After my last test, everything was working before I left the system during a nightly copy operation of a 'few' gig, I come back after ~4 hours and all devices were disconnected (HW not installed) --> I checked in the device manager (see [http://support.microsoft.com/kb/241257] to show devices which are not connected and in the computermanagement right click device manager -> View -> Show hidden devices) all 3 devices shown as 'not connected'.
I already opened a case at support and they told me to update the bios. (when I opened the call the tests were done with the latest bios available)
Nevertheless, I also had a small talk with the support and they told me to restore the system from the recovery DVD's and check if the problem persists after the restore of the 'certified' image (drivers and so on). If it still persists they will do a HW repair. (change mainboard or whatever)
*AGAIN... is there still NO solution out there? I have searched the web and found many people with the same issues. (X500 owners and others)*
_What did i tried:_
- different hotfixes as described at [http://aps2.toshiba-tro.de/kb0/TSB0402UQ0001R01.htm] and [http://aps2.toshiba-tro.de/kb0/FAQ0402UC0001R01.htm] ([http://support.microsoft.com/kb/978258])
- right now I am using [http://support.microsoft.com/kb/981214] since the build numbers of the files are higher than in the hotfix mentioned above and therefor this hotfix should also resolve the problem described in [http://support.microsoft.com/kb/978258]. (and I am using an USB audio device)
- I also tried to disable different things of the power management (e.g. disabled usb selective suspending)
Modell QOSMIO X500-12D
Partnumber PQX33E-030009GR
BS-Version Microsoft Windows 7 Ultimate 6.1.7600 x64
BIOS-Version V2.60
CPU Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
RAM 4096MB RAM {color:#ff0000}(<- Toshiba Tools reports wrong RAM size, 6GB installed)
{color}HD Size 499,685,253,120 [Byte] 465.368 [GB]
Video NVIDIA GeForce GTS 360M Version=8.17.12.5896
Screen Resolution 1920 x 1080

HI,
It seems that I have found a solution for this problem.
If you have read my first post exactly you should have read that i already disabled the selective USB suspend.
I have connected 2 external USB hubs which are powered by an AC/DC adapter. On this USB hubs I have connected varios USB devices...7.1 USB Headset, external HDD's, PDA, Card Reader, PKI device, USB Sticks, etc.
Nevertheless, I also disabled the the Powermanagement settings on all devices which were involved and where it is possible.
To do this goto the device manager --> right click --> View --> show devices by connection.
Now locate your bluetooth, webcam and fingerprint device. (be carefull names might be different because of different drivers!)
Should be under ACPI x64-based PC --> PCI-Bus --> Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller --> {color:#ff0000}*USB-Root-Hub*{color} --> {color:#ff0000}*Generic USB Hub*{color} -->
There you should find all integrated devices which are troublemaker:
* {color:#ff0000}*AuthenTec Inc. AES2550*{color}
* Bluetooth USB Controller-7 from TOSHIBA
* USB-Webcam
Now double click every device in this 'chain' and locate the powermanagement TAB. (Please note that NOT all devices in this chain do have a powermanagement tab and cannot be configured....that's ok)
On the power management tab uncheck 'Allow the computer to turn off this device to save power' and click OK.
I have done this for all devices which are {color:#ff0000}*marked red in the chain above*{color}. (_I also deactivated the USB selective suspend in the used powermanagement plan!)_
It seems to work now....until now no more bluetooth problem or devices which were gone. It might be that it is enough to disable the Power saving settings only on one or two devices, but right now i had no time to test.
Please also keep in mind that I am using the latest Intel Chipset driver, latest Toshiba drivers and installed the Microsoft hotfixes described in my first post in this thread!
It would be very nice if some people can try and post here if it works!
Regards

Qosmio X500 and HDMI output does not work automatically

Sorry for my english..
Good morning.
I have a Qosmio x500 recently that runs on Windows 8.1
Previously, when I plugged in a hdmi cable from the PC to the TV, I had ( Samsung TV ), after a beep on the PC , automatically binding and made ??the TV is lit ( if it was in standby).
I could even control the PC with the TV remote control, put a movie , pause, etc.. Super convenient!
Source indicated on the TV Anynet + Toshiba pc.
And when I commutais with the TV remote control on TV, the PC screen is lit .
Off, despite repeated attempts with at least 5 software (drivers ?) Different Toshiba certified HDMI, I do not have it and I have to manually switch to see the PC on the TV (choose HDMI source on the TV) .
HDMICtrlMan is a folder where after installation, there are:
ChangeOutput.exe
HCMSoundChanger.exe
HDMICtrlCfg.exe
HDMICtrlMan.exe
But nothing works !
I also updated the video and audio driver: gforce gts 360m
But now I hold!
And I do not know the logical progression of the computer when you plug an HDMI cable (totally depends on the graphics chip ?).
If someone has an idea or experience of this problem, thank you in advance

>The problem is that with the drivers windows 7 64 bit, HDMI worked.
The problem is that you changed to a Windows system which is NOT supported on this notebook.
Of course you can use Windows 8.1 on this Qosmio X500 model but this does not mean that all notebook features would work properly.
Windows 8.1 is completely different and many Windows 7 tools and utilities are not compatible with Win 8.1
I dont know if this will help you but the Windows 8.1 Toshiba System Driver is very important software when in comes to use Windows 8.1 on Toshiba notebooks.
Try to install this Windows 8.1 Toshiba System Driver released for Qosmio X870/875 series.
But if this will not work, I dont see any other possible solutions.
Either you will give up the Windows 8.1 and will switch back to supported Win 7 or you would use Win 8.1 but without the automatic HDMI support.

How to install properly a second hard disc in my Qosmio X500-13J?

Hello,
i'd like to know if there is any accessories to install a second hard disc in a Qosmio x500-13J ?
I think it's necessary to fix the hard disc after plugin the sata connector and before closing the bay but i'm not sure ????
Thank's , tonio8bits
Message was edited by: ADMIN

Hi tonio8bits,
Yes, for installing a second HDD you normally need a HDD holder like on first HDD. With other words its a case that holds the HDD to install it in slot properly. It should be the same as in first HDD slot...
I dont have the spare part number but an authorized service provider can help you to order this part. So you should get in contact with the guys to get this part.
Here is a list of all ASPs:
http://eu.computers.toshiba-europe.com > Support & Downloads > Find an authorized service provider
I hope I could help you a little bit :)

Qosmio X500/00X System Recovery (Factory Reset) From Hard Disk Drive or Separate Disk

Hey Guys,
Looking for your advice and any links if any...cheers in advance
My Situation
In December 2009 I purchased a Toshiba Qosmio X500 - Model No. PQX33A-00X00J
At the time I upgraded my purchase from Toshiba Reseller BD4U, going from the standard 1x 500GB Sata drive + 1x 64GB SSD... to instead having 2x 500GB sata drives. I purchased with 3 year onsite next business day warranty, that is is now expired.
It came loaded with MS Win 7 Premium Home Edition - but no disks provided.
My Needs
I need/want to factory reset my PC - its starting to run slow
I need to re-partition from my existing 4x partitions to just having 2
The Issues
Possibly as a result of upgrading the disk drives at time of purchase, I don't believe I have a hidden Recovery partition in order to do a System Recovery from the Hard Disk Drive - see image of my current partitions attached
I don't have Win 7 OS installation disks or Toshiba Driver disks as they should have been installed by Toshiba
My Questions
Do You agree that I DONT have a Recovery Partition - when looking at the partition image? I'm confused on this point coz people say its hidden!?
Given I have no Toshiba Drivers Disk or Windows 7 OS disks - what should I do? I'm thinking of downloading Win 7 (use my product key from sticker under PC) and making a disk/USB (but need to learn how)
Is this where I get ALL necessary Toshiba drivers for my PC from?
Does Toshiba provide a link on its site and instructions on where to get Win 7 from so I can make a recover disk??
Notes
Tried to email Toshiba support but at step 1 of their email process validation failed due to my PC being out of warranty so will call them on Monday instead
THANK YOU THANK YOU, for any help you can give big ro small
Cheers
Rick

WOW, thanks Macius for that great, full and thorough reply...cheers mate
I suspected I didn't have a recovery partition - so thanks for confirming it as I planned to risk it and try! I guess it doesn't really matter why, and it would be futile to go and blame the re-seller or Toshiba at this late stage in the game in hopes they would help...
Yeah, I just went to Microsoft Software Recovery hoping to download Win 7 OS and create a recovery disk but of course Microsoft would NOT allow it due to it being software that was pre-installed on the device blah blah blah (see error image)
And I didn't bother back then in 2009 to create recovery media as you wisely descibed, mostly due to laziness and mentally putting it in the 'too hard basket'...I didn't really understand it - or much about computers at the time.
Re - your Option #2 - thanks for confirming Toshiba drivers. I could/can do this - but don't really want to buy something I already have, perhaps I'll check out ebay or see if a friend has a disk
Re - your Option #1 - I'm currently based in Vietnam and wont be back in Oz till late in the year, so will see if I can find a reliable Toshiba service provider here - but wont hold me breath on this one
I'm thinking that IF Option #1 is a No-Go then - maybe Plan B or Option #3 could be:
Do an Audit of Programs to identify those I don't need and can safely remove - then remove using Control Panel/ Remove Programs tool
Reformat all other drives (not C:// where OS is)
Then use some re-partition software e.g. Disk-Partiton.com
Any final thoughts???
Anyhow - thanks very much again
Rick

How to deactivate Windows Key on Qosmio X500 while gaming?

Hey,
I just bought my first ever laptop and went with the Qosmio X500/02M.
Am having a bit of trouble adjusting to the keyboard layout at the moment after years of desktop and normal keyboard use.
I seem to have trouble epsecially with the Windows Logo Key while i'm gaming in that i keep hitting it and getting popped out to the desktop.
Have looked in all the places i can think of to disable this key, does anyone know of a way i can do this so i dont have to resort to actually popping the button out of the keyboard itself ?

Hi
In Windows registry you can disable the Windows key. Unfortunately it disables only the key combinations like Windows-key + E (start explorer) but if you press the Windows-key only, it still opens the Windows menu.
Anyway, here it is:
HKEY_CURRENT_USER\ Software\ Microsoft\ Windows\ CurrentVersion\ Policies\ Explorer
There you have to create the new key NoWinKeys (REG_DWORD). Set the value data to 1.
Restart your notebook and check this again!

Qosmio X500-148 - Large file copy stucks

Large file copy (~5-10gb) between USB or Firewire disk stucks the PC. It goes up to 50% then slows down and there is no possibility to do anything including cancel the task or open the browser or WIn Explorer or Task manager.
Event viewer does not show anything strange.
This happens only with Windows 7 64bit - no problem with Windows 7 32bit (same external hardware). No problem when copying between internal PC disk.
The PC is very powerful - Qosmio X500-148

The external Hardware is:
1.5 TB WD Hard disk USB
1.0 TB WD + 250GB Maxtor + 250GB Maxtor on Firewire
I have used standard copy feature - copy and paste - as well as
Viceversa Pro for folder sync with same results
Please note that the same external configuration was running properly on a 1 core PC - Satellite - running on Win7 x86 without problems. Since I have moved on Win7 x64 on my brand new X500-148 I have a great del of copying problems
Installed all Windows upgrade and the Event Monitor doesn't show anything strange when copying

Qosmio X500-110

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