Qosmio X500-126 issues

Hello! I bought two laptops Toshiba Qosmio X500-126 in 2010 (one for me and one for my boss). The problems began on the first year. One of the laptops (the one of my boss) was literally thrown out as rubbish a year after the purchase. The problems with my laptop started with the registration of the warranty. After several calls to the store and a few hours I was able to register the warranty. My first complaint was about overheating and shutdown (enter date 16.07.2012). The laptop was warming up so much that the fan had melted and separated from the bottom cover at one of the ends. I took the laptop from repair on 23.07.2012 and they made me pay for fixing it. On 01.10.2012 I left the laptop for repair again due to overheating and shutdown problems. The temperature began literally to melt and bend the upper and lower lid ... The lower lid wasdeformed to such an extent that it is separated from the rear side and had trouble with the hinge of the display. Because of the hot air from the fan, the screen bottom began to fade (near to the fan). Moreover, the computer totally refused to work and to turn onagain. At the repair office they replaced the charger, cleaned the laptop and sent me an offer for a new bottom and top cover. They told me the damages were mechanical and I caused them! On 25.02.2013 my laptop refused to turn on again and had to bring it for repair again. They give it back to me with changed charger on 28.02.2013. This time I got blamed for the bad conditions at our office, although there was no other case of a broken only equipment for the last four years except the laptop. On the 30.07.2013 I left the laptop againfor repair. This time I chose another maintenance office that works with Toshiba. The plastic parts of the laptop were so bent and melted that this time no one could say that I've broken it. The laptop was heating like a stove... Through the warranty, the bottom cover was replaced, but not the top cover. Its lower part, which is close to the fan and to the display, was also visibly melted.. The repair was completed on the 14.08.2013. A week after I noticed problems with the display. First, I started to get green lines and pixels on the display, and then when one tried starting the computer, the display refused to work. I left my laptop for repair again – this was on the 16.10.2013. I definitely regret the choice I made when buying my laptop.... The truth is that I am convinced that the model Toshiba Qosmio x500-126 has some serious problems! Another option is that I've got adefective batch?!I'm a professional 3D designer and I have never come across such a defective product like this one! Nneither I, nor my colleagues will buy anything made by Toshiba again! I hope no one will have my problems! My warranty expires in a month and definitely I won’t give a penny for further repairs... I will simply buy a new laptop from another brand.MyI only hesitation is whether to shoot video with the deformed Toshiba Qosmio (I'm sure many people will be interested to see how a toshiba computer bought for € 1,750 is a total wreck) or to sell the parts at a lower price to help the people who are caught up in the Qosmio hell... I feel that in Bulgaria Toshiba's importer resells defective goods on full price without the knowledge of Toshiba... I'm very disappointed! There are two photos: <a href="http://pho.to/3zTfz">http://pho.to/3zTfz</a> PS: My laptop serial number is: 4A109347W (if anyone from Toshiba decided to check my case and not to delete this post.)

Thanks for sharing your experience with us.
Its really pity that you had such problems with your notebook. :(
Hardware problems are really annoying and I can understand your very well.
You said the notebook has been taken for the repair again so lets hope it will be fixed properly this time
Ive got two Toshiba notebooks.
Both have been running properly all the time. But of A210 shut-off automatically some month ago.
I disassembled the notebook (warranty was not valid anymore) and cleaned the fans.
The cooling modules were really dirty and I removed a lot of dust.
I renewed also the thermal grease. Since then the unit run properly. No shut down anymore.
However, good luck mate and hopefully the agents will be able to fix the hardware problems.

Similar Messages

Qosmio X500-126 Shuts down

I have a TOSHIBA Qosmio X500-126 bought 01.07.2010 warranty expired 30.06.2013
On 25.05.2013 I experienced a problem wile playing a new generation game. My PC turned off. I thought i was over heating but i continued to shutdown each time i played Heavy PC games on High-Ultra Graphic settings.
On date 28.05.2013 i sent it to get serviced. They switched one of my PC-cooling fans and returned it to me.
The computer worked for about a week than the same problem started again.
On date 13.06.2013 i sent it back again. The employees switched a fan again (i don't know if it was the same fan or a different one) and returned it to me.
This time the Computer worked till 09.07.2013 when I set it back for a Stuck WIFI switch they fixed it and returned it to me.
The PC continued to work properly till date 07.08.2013 when the problem of shutting down started again. This time the employees only did diagnosis. And i know a diagnosis will not fix the problem currently i am using the computer to only what movies and browse the internet. Because no mater what PC game i try running the PC just shuts down, no matter the Graphic settings.
PS: I am quite dissented in the service.
Message was edited by: Kanartikin

My first post was deleted, but I will continue to publish the experience not only in this forum but also all over the internet! It is unacceptable to delete the opinion of your customers! Even my story is developing for a few days!
I bought two laptops Toshiba Qosmio X500-126 in 2010 (one for me and one for my boss). The problems began on the first year. One of the laptops (the one of my boss) was literally thrown out as rubbish a year after the purchase.
The problems with my laptop started with the registration of the warranty. After several calls to the store and a few hours I was able to register the warranty.
My first complaint was about overheating and shutdown (enter date 16.07.2012). The laptop was warming up so much that the fan had melted and separated from the bottom cover at one of the end s. I took the laptop from repair on 23.07.2012 and they made me pay for fixing it.
On 01.10.2012 I left the laptop for repair again due to overheating and shutdown problems . The temperature began literally to melt and bend the upper and lower lid ... The lower lid was deformed to such an extent that it is separated from the rear side and had trouble with the hinge of the display. Because of the hot air from the fan, the screen bottom began to fade (near to the fan). Moreover , the computer totally refused to work and to turn on again. At the repair office they replaced the charger, cleaned the laptop and sent me an offer for a new bottom and top cover . They told me the damages were mechanical and I caused them !
On 25.02.2013 my laptop refused to turn on again and had to bring it for repair again. They give it back to me with changed charger on 28.02.2013. This time I got blamed for the bad conditions at our office, although there was no other case of a broken only equipment for the last four years except the laptop.
On the 30.07.2013 I left the laptop again for repair . This time I chose another maintenance office that works with Toshiba. The plastic parts of the laptop were so bent and melted that this time no one could say that I've broken it . The laptop was heating like a stove... Through the warranty, the bottom cover was replaced , but not the top cover. Its lower part, which is close to the fan and to the display, was also visibly melted.. The repair was completed on the 14.08.2013.

QOSMIO X500-12D - webcam, bluetooth and fingerprint disconnection issues

Hello,
I still got no solution for this problem. I already did a clean install of Win 7 x64 but still no luck. The devices still keeping disconnecting and I have to reboot to resolve. (this is bad since I normaly using a bluetooth keyboard)
Further this Problem seems not only to occour if system goes 'idle' since my bluetooth keyboard was disconnected during typing. (whatever 'idle' means).
Sometimes I was able to recover at least the Bluetooth connection by turn it off and on again within the Toshiba Bluetooth Stack, sometimes with the HW switch (which also deactivates the WLAN) and sometimes only a reboot helped.
It seems that all three devices (Bluetooth, Webcam, Fingerprintsensor) are connected to the same integrated USB root hub within the system.
After my last test, everything was working before I left the system during a nightly copy operation of a 'few' gig, I come back after ~4 hours and all devices were disconnected (HW not installed) --> I checked in the device manager (see [http://support.microsoft.com/kb/241257] to show devices which are not connected and in the computermanagement right click device manager -> View -> Show hidden devices) all 3 devices shown as 'not connected'.
I already opened a case at support and they told me to update the bios. (when I opened the call the tests were done with the latest bios available)
Nevertheless, I also had a small talk with the support and they told me to restore the system from the recovery DVD's and check if the problem persists after the restore of the 'certified' image (drivers and so on). If it still persists they will do a HW repair. (change mainboard or whatever)
*AGAIN... is there still NO solution out there? I have searched the web and found many people with the same issues. (X500 owners and others)*
_What did i tried:_
- different hotfixes as described at [http://aps2.toshiba-tro.de/kb0/TSB0402UQ0001R01.htm] and [http://aps2.toshiba-tro.de/kb0/FAQ0402UC0001R01.htm] ([http://support.microsoft.com/kb/978258])
- right now I am using [http://support.microsoft.com/kb/981214] since the build numbers of the files are higher than in the hotfix mentioned above and therefor this hotfix should also resolve the problem described in [http://support.microsoft.com/kb/978258]. (and I am using an USB audio device)
- I also tried to disable different things of the power management (e.g. disabled usb selective suspending)
Modell QOSMIO X500-12D
Partnumber PQX33E-030009GR
BS-Version Microsoft Windows 7 Ultimate 6.1.7600 x64
BIOS-Version V2.60
CPU Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz
RAM 4096MB RAM {color:#ff0000}(<- Toshiba Tools reports wrong RAM size, 6GB installed)
{color}HD Size 499,685,253,120 [Byte] 465.368 [GB]
Video NVIDIA GeForce GTS 360M Version=8.17.12.5896
Screen Resolution 1920 x 1080

HI,
It seems that I have found a solution for this problem.
If you have read my first post exactly you should have read that i already disabled the selective USB suspend.
I have connected 2 external USB hubs which are powered by an AC/DC adapter. On this USB hubs I have connected varios USB devices...7.1 USB Headset, external HDD's, PDA, Card Reader, PKI device, USB Sticks, etc.
Nevertheless, I also disabled the the Powermanagement settings on all devices which were involved and where it is possible.
To do this goto the device manager --> right click --> View --> show devices by connection.
Now locate your bluetooth, webcam and fingerprint device. (be carefull names might be different because of different drivers!)
Should be under ACPI x64-based PC --> PCI-Bus --> Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller --> {color:#ff0000}*USB-Root-Hub*{color} --> {color:#ff0000}*Generic USB Hub*{color} -->
There you should find all integrated devices which are troublemaker:
* {color:#ff0000}*AuthenTec Inc. AES2550*{color}
* Bluetooth USB Controller-7 from TOSHIBA
* USB-Webcam
Now double click every device in this 'chain' and locate the powermanagement TAB. (Please note that NOT all devices in this chain do have a powermanagement tab and cannot be configured....that's ok)
On the power management tab uncheck 'Allow the computer to turn off this device to save power' and click OK.
I have done this for all devices which are {color:#ff0000}*marked red in the chain above*{color}. (_I also deactivated the USB selective suspend in the used powermanagement plan!)_
It seems to work now....until now no more bluetooth problem or devices which were gone. It might be that it is enough to disable the Power saving settings only on one or two devices, but right now i had no time to test.
Please also keep in mind that I am using the latest Intel Chipset driver, latest Toshiba drivers and installed the Microsoft hotfixes described in my first post in this thread!
It would be very nice if some people can try and post here if it works!
Regards

Qosmio X500-134 - Intel turbo boost issue

Toshiba stated that Qosmio X500-134 with the standard clock speed of 1.73GHz with the intel processor can get a clock speed of 2.93GHz with intel turbo boost.
I have downloaded and installed the intel turbo boost monitor widget while running loads of applications at once and still turbo boost does not start or work :S,
There is no feature to enable this in the bios which I have the latest version 2.60,
I would like help thanks.

Hey,
As Akuma wrote, Intel turbo boost will only be activated if its really necessary and the application requires more CPU power. Otherwise the notebook will still run with lower CPU speed.
So test it with a high CPU usage application again!

Qosmio X500-13R - Wireless issues

Hello everyone, I have recently bought a Toshiba Qosmio X500-13R. Since the 1st day I bought it the computer had problems with the wireless card. At first I though it was my wireless router problem but then i tested it in various routers and it has the same problem everywhere.
I have done some testing and it appears that after a while the laptop looses the wireless network momentarily (for like 1 min) and then regains it.After running a ping -t command i found out that when it works normally the ping is something like:
Reply from 192.168.1.1: bytes=32 time<1ms TTL 64
right before the problem occurs the ping response time starts to change from <1ms to 100ms then 200ms then 1000ms etc and finally the network drops.
I have updated my wireless lan drivers but nothing changed.
Please any help would be appreciated!

Hello
Are you using the preinstalled OS from Toshiba? In your case I would try to disable the WLAN power saving option in Windows Power Management. You can choose Maximum Performance for WLAN card.
Furthermore you should try updating the BIOS. The newest version can be found on official Toshiba website.

Upgraded Qosmio X500-10T to Win 8.1: Sound drivers for 5.1 over HDMI

Hello *brilliant* Toshiba community,
I have recently upgraded my Qosmio X500-10T from 64-bit Windows 7 to 64-bit Windows 8.1.
I have left Windows to download driver updates.
My setup: Qosmio (HDMI) => Yamaha AV receiver (HDMI) => Samsun LCD TV.
_The Problem:_ Playing a video file (in MPC-HC) with 5.1 sound only outputs 2 channel PCM.
Would it be better to install the Win 7 drivers from Toshiba even though they are older and for a different OS, or install windows 8.1 drivers from another Qosmio, or leave the Win 8.1 drivers found by Microsoft?
This driver issue is made more problematic as I don't actually know what the technical hardware components are in the machine so its not as though I can find a win 8 driver for them.
As always any help or suggestions are greatly appreciated.
Buzz

Hi
From my knowledge the Win 7 drivers are totally different from Win 8.1 drivers and I doubt that Win 7 driver would work properly on Windows 8.1 system. However, you can test such Win 7 drivers too. But of course I would recommend you to use the Win 8.1 drivers released for other notebook series.
As Im not mistaken the Qosmio X500 needs 2 sound drivers: Conexant (chip CX20583-10Z) sound driver as well as the nVidia sound driver (for HDMI)

Qosmio G30-126 - Strange scratching noise

Hi!
I have a Qosmio G30-126 and OS Vista Ultimate. about a month ago my laptop was taken to service because it wouldn't turn on, but since last week, when I started it up there was a prolonged scratching noise on the startup, and since then whenever Im listening to music or if the laptop's on standby, there are some very weird scratching sounds coming out from the speakers. Short sounds that keep being repeated. Sometimes they stop after a few times, and other times, like last night, I had to restart.
I tried updating all available drives, but everything seemed up-to-date. I also googled the issue, but none of what I found was relative.
Can someone give me a clue as to what the issue might be? Is there something I haven't thought of that needs to be done?
Thanks a lot in advance!

That might be an option...how can i see if it is the fan though? Is there a way to do it on my own?
Is it possible that these sound issues might be because of overusage? I don't keep my laptop on 24 hrs a day, but some days it's on till the evening. But only after the service did this whole thing occur..

Qosmio G30-126 monitor become black and FN buttons don't work

Hello,
I have small problem, ehm two problems but perhaps small for you :)
Last week I install Vista ultimate WITHOUT RECOVERY CD..
It's OK, but I'm closing cover of notebook and instantly open, monitor become black and i can't anything do beyond restart .
In Control panel in possibilities of power supply , bookmark "options for closing pad" doesn't work.
Maybe it is by, because i don't driver if exist
And second problem maybe related with first but this is mistake by it, because I wasn't discover drivers because i don't hidden toolbar on up on dispay in Windows, where is standartly is.
I don't work major part hidden functions under key FN ( I think FN + F2,F3...F12) plus keys be the side POWER without multimedia keys on music..
Thx for help !!!
Sry for my bad english
Message was edited by: Martiosso

Hi Martin
First of all its interesting if you have downloaded and installed all Toshiba Vista drivers which are released on the Toshiba European driver page?
All drivers must be installed in the right order!
If I'm not mistaken the Qosmio G30-126 belongs to the PQG32E series. It was delivered with HD DVD drive and therefore you should choose the drivers for Qosmio G30 HD DVD (PQG32E)!!!
Please check firstly the Installation Instructions txt file and then install all drivers like mentioned in this document.
Regarding the display issue;
You should install the right NVIDIA driver from the Toshiba page!!
The FN keys and control buttons dont work because the Toshiba Vista Value Added Package was not installed. This package contains different applications which are necessary to get all Toshiba functions running!
Good luck

Qosmio X500/00X System Recovery (Factory Reset) From Hard Disk Drive or Separate Disk

Hey Guys,
Looking for your advice and any links if any...cheers in advance
My Situation
In December 2009 I purchased a Toshiba Qosmio X500 - Model No. PQX33A-00X00J
At the time I upgraded my purchase from Toshiba Reseller BD4U, going from the standard 1x 500GB Sata drive + 1x 64GB SSD... to instead having 2x 500GB sata drives. I purchased with 3 year onsite next business day warranty, that is is now expired.
It came loaded with MS Win 7 Premium Home Edition - but no disks provided.
My Needs
I need/want to factory reset my PC - its starting to run slow
I need to re-partition from my existing 4x partitions to just having 2
The Issues
Possibly as a result of upgrading the disk drives at time of purchase, I don't believe I have a hidden Recovery partition in order to do a System Recovery from the Hard Disk Drive - see image of my current partitions attached
I don't have Win 7 OS installation disks or Toshiba Driver disks as they should have been installed by Toshiba
My Questions
Do You agree that I DONT have a Recovery Partition - when looking at the partition image? I'm confused on this point coz people say its hidden!?
Given I have no Toshiba Drivers Disk or Windows 7 OS disks - what should I do? I'm thinking of downloading Win 7 (use my product key from sticker under PC) and making a disk/USB (but need to learn how)
Is this where I get ALL necessary Toshiba drivers for my PC from?
Does Toshiba provide a link on its site and instructions on where to get Win 7 from so I can make a recover disk??
Notes
Tried to email Toshiba support but at step 1 of their email process validation failed due to my PC being out of warranty so will call them on Monday instead
THANK YOU THANK YOU, for any help you can give big ro small
Cheers
Rick

WOW, thanks Macius for that great, full and thorough reply...cheers mate
I suspected I didn't have a recovery partition - so thanks for confirming it as I planned to risk it and try! I guess it doesn't really matter why, and it would be futile to go and blame the re-seller or Toshiba at this late stage in the game in hopes they would help...
Yeah, I just went to Microsoft Software Recovery hoping to download Win 7 OS and create a recovery disk but of course Microsoft would NOT allow it due to it being software that was pre-installed on the device blah blah blah (see error image)
And I didn't bother back then in 2009 to create recovery media as you wisely descibed, mostly due to laziness and mentally putting it in the 'too hard basket'...I didn't really understand it - or much about computers at the time.
Re - your Option #2 - thanks for confirming Toshiba drivers. I could/can do this - but don't really want to buy something I already have, perhaps I'll check out ebay or see if a friend has a disk
Re - your Option #1 - I'm currently based in Vietnam and wont be back in Oz till late in the year, so will see if I can find a reliable Toshiba service provider here - but wont hold me breath on this one
I'm thinking that IF Option #1 is a No-Go then - maybe Plan B or Option #3 could be:
Do an Audit of Programs to identify those I don't need and can safely remove - then remove using Control Panel/ Remove Programs tool
Reformat all other drives (not C:// where OS is)
Then use some re-partition software e.g. Disk-Partiton.com
Any final thoughts???
Anyhow - thanks very much again
Rick

Random BSOD - Toshiba Qosmio X500 13R (Windows 7 Home Premium x64) have min

I've been having some problems with random BSODs on my laptop.
The laptop itself is fairly new,bought in March this year,really good model but refently I started having problems.
One day I closed the laptop and thinking it went into sleep mode but a few hours later when I opened it a BSOD stared me in the face,the processor part was pretty hot so I immediately restarted it to lower the temperature,but I remember that the BSOD had something about "Kernel Power" written on it.
It happend 3-4 times since then,the third time it happened I enabled minidump logging so now I also have the log from the last time it happened,can anyone take a look at it and tell me what is going on and how to fix it??
I still have a guarantee on this baby so I can get it fixed for free if it's a hardware issue, still I have some important work to do this week (already almost lost a crucial project file on this) so I want to try and fix it myself for now,until I get this project done.
Thanks!!!
LAPTOP MODEL:
Toshiba Qosmio X500 13R
Specs:
QOSMIO X500-13R - RED
Intel Core i7-740QM Processor, 1.73 GHz
Windows 7 Home Premium 64-bit
18.4'' Toshiba TruBrite Full HD 1,920x1080
1000GB HardDisk (500GB + 500GB [7200rpm])
8GB RAM DDR3 (1,066 MHz) max 8GB
NVIDIA GeForce GTS 460M (1.50GB)
Wireless LAN b/g/N-Bluetooth
TV Tuner
Rewritable Blu-ray Disc
HD Web Camera with built-in Mic
Minidump file:
http://www.mediafire.com/?94akhevoscc8197

>I still have a guarantee on this baby so I can get it fixed for free if it's a hardware issue, still I have some important work to do this week (already almost lost a crucial project file on this) so I want to try and fix it myself for now,until I get this project done.
The BSOD can be caused by software of hardware issue.
You can check if new OS installation would solve this if its software issue then a fresh OS installation is the right workaround. Before starting a OS installation, backup the data ;)
But of course the issue could be related to hardware; for example high temperature.
You said that you have noticed higher temperature while happening.
So maybe the memory modules are affected by higher temperature and this leads to BSOD. In most cases clogged fans are reason for that. Check if dust and debris needs to be removed you can remove dust using compressed air spray.
But if this does not help, I would recommend checking the hardware under warranty conditions

Re: Qosmio X500 - Monitor fails to turn on after waking from Sleep mode

Hello all,
I have a problem with my Qosmio X500-10T:
After placing it into Sleep mode, upon waking it up again (opening the lid, pressing a key, moving the mouse or pressing the power button) the screen fails to turn on (it could possibly be a black screen, although I doubt it as I cannot really see any traces of the LED backlight). The only way beyond this is rebooting by holding down the power button.
I appreciate any help.

I have a X500-10T, under 4 weeks old. Straight from the box it had the problems with going to sleep/hibernation and the only way to bringit back to life was to remove the battery and follow the reset procedue as instructed by Toshiba technicians. Currently the sleep and hibenation has been disabled, it was unuasble. I have a bluetooth mouse that also is a nightmare, it drops in and out of operation at any time, mostly if left untouched for a while. Some times a reboot brings it back to life whilst at other times it takes 30-40 minutes of switching on and off a number of settings, cant' realy workout what's going on. This unit was supplied with the latest BIOS ver 1.4 so not known any difference.
Technicians aslo did a full re-set bakt to factory defaults, this did not make any difference apard from giving me several hours of work in restalling all my programmes. I am worried as I only have just over 11 months warranty left. I have been advised not to use the fingure print identification system as any protected data will be un recoverable if it goes wrong, I would be interested if any other users have any concerns about this, the reminder to set this is driving me crazy, and apparently it can't be switched off when I asked.Has any one who had thee issues managed to get it sorted. The big question for me is it a BIOS problem, graphic card software issue or a Windows 7 issue.

Qosmio X500: Lan/Internet connection get lost after period of time

Hi all,.
I got the qosmio x500 for about half a year now...
I got this problem where after about 5 hours or less the lan/internet connection get lost.
I disabled the wireless connection and is using only the wired connnection now.
When it get disconnected... all devices seems to work seemlessly, no problem can be found. I checked the win7 network adaptor --and it seems to be connected properly.
I haven't got a slightest idea how to fix that.... Only a reset of the system and reloading the os results with a valid connection.
It is even stranger,. When using it for a piriod of time (listeding to audio streams from the web)... when getting back to the machine the audio connection seems to work properly.... but when trying to access other sites, or other machines in the homegroup, or network (under explorer). It result faulty.
Please guide me somehow how to fix the issue, it is bugging me a lot (all these resets to the machine probably doesn't do it any good as well).
thanks in advance,.

Hi,
It could be the energy saving feature of your network card.
Right click Network Icon on the status bar, choose 'Open Network Center and Sharing', Click on 'Connection', Click on 'Properties' (low left button), you'll see the tab with your Network Properties. Click 'Configure' (Upper right button), choose 'Power Management' (last right tab).
Uncheck 'Allow computer to shut down this device to save energy'. Probably your problem will now be solved.
If the names I write aren't exactly right, I'm on a French language computer so my translations can be slightly wrong.
Bye,
Ton
Message was edited by: Tonio78370

Qosmio X500: power adapter stopped working for no reason

Hi,
Now i have my Qosmio X500 for a year and i like it, however i have small problems with it, and i would like to know if it can be problematic.
The first thing is that my power adapter stopped working for no reason,
So i bought a new one, but it always made some noise when the laptop was fully charged.
I know people with the same laptop and their adapter didn't make that sizzling noise, it looks like it was already defect from the begin.
Then i have one dead pixel in the middle of my screen, no problem for me.
Finally my screen is a bit loose from the laptop, when i close it, i can move it, it always seems like it's not on it's correct place, because when i close it normally it's not 100% horizontal...
Also when i replace my screen, my speakers make crackling noises and my webcam stops working.
So all those problems i have annoy me, especially the last one (webcam and speakers problem), can this fit in the warranty of the laptop? I did extend the warranty for one year...
Thanks in advance.

> The first thing is that my power adapter stopped working for no reason,
> So i bought a new one, but it always made some noise when the laptop was fully charged.
I think this is AC adaptor fault maybe a broken cable or something like that I would recommend you to replace this get in contact with the dealer and ask for the new one.
> Then i have one dead pixel in the middle of my screen, no problem for me.
I found a info about such issues:
+Information on screen technology and pixel failure tolerance for LCD displays
+http://aps2.toshiba-tro.de/kb0/TSB9502LZ0000R02.htm
> Finally my screen is a bit loose from the laptop, when i close it, i can move it, it always seems like it's not on it's correct place, because when i close it normally it's not 100% horizontal...Also when i replace my screen, my speakers make crackling noises and my webcam stops working.
Maybe you should ask Toshiba notebook technicians for a check maybe some screws or the hinges are loose.
The speakers should be checked with connected headphones. If you will not notice the same crackling sound using headphones, then the issue might be related to speakers

Qosmio X500 - Texts too small in program

Hi, I downloaded McAfee internet security on my Qosmio X500 11-G.
The program is working without any problems however the items are too small to read in the program.
How can I make them larger? I made the screen view to 150 % but still no way.

Hello
Do you have the problem since McAfee installation or earlier?
Probably removing McAfee would help and install another AntiVirus like AntiVir but its strange that McAfee changes the text size
Is it a known issue of McAfee? Did you contact the support already?

Dust under screen of Qosmio X500

Hi
I purchased a Qosmio X500 from Saudi Arabia in april last year and Ive brought it to india where I currently reside. Last week while randomly cleaning my screen I noticed few specks of dust within (underneath) the lcd/led panel. This does not hinder my work on the machine, nor do I face any other performance issues. but the very presence of these dust particles beneath the gorgeous 18" screen is becoming an eyesore.
I hardly take the laptop outside or use in harsh or dusty environments. I have an EMEA warranty that's valid upto April 2015 and I was planning to ship the laptop back to Saudi Arabia to get it rectified. Any suggestions on this regard would be greatly appreciated.
Thanks and Warm Regards
Dr Hidayath Ansari

Hi
I've taken my laptop to the authorised service center in Jeddah and they claim that the dust under screen is completely my fault.
The technicians say that it will cost me 1600 Saudi riyals to get the screen replaced even though its under warranty which is really unfortunate becuase the laptop has never be taken out of the office and there is hardly any dust in the room.
Iam a very careful user and in the last two years there is no a single scratch on this device.
Is there any place I can sent a mail to escalate this issue and get it rectified at least under goodwill or even if I have to pay the service charges.

Qosmio X500-126 issues

Similar Messages

Maybe you are looking for