Qosmio x500 cannot play BR disc - copyright protected material

Hello,
New on the Blu-ray thing. Yesterday I tried to watch a br movie, rented from the local videoshop.
When attempting to play it onmy Qosmio x500 says it can't playback copyright protected material.
What is this? Can I resolve it?

hi regent8,
i agree with the said before.
make sure that your application can handle copyright protected material...
test alternative players too (vlc, etc)
if this happens to all of the br-discs maybe the odd has a problem - but i dont think so...
which software do you use to play those discs?

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