Qosmio x500 - Upgrade to Windows 7 Professional

When upgrading the Windows 7 Home Premium to Professional, I lose all the pre-loaded Toshiba software (including fingerprint recognition), how do I reinstall after upgrading to Windows 7 Professional (which deletes all pre-loaded software ?

Jeka is right. All stuff you need you can download from Toshiba support page.
Just choose your notebook model, download and install all you need.

Similar Messages

  • Qosmio X500 - Windows 7 stuck at Login Screen

    Machine: Qosmio x500-10U
    OS: Windows 7 Home Premium OA
    Start up and installation worked first round. I then made the following partitions:
    C:Windows (original system partition)
    D: Data (here I put all my working files)
    F: Executables (here are all the binary executables that I use)
    I moved some files from C:\Programs to F:\Programs.
    Everything worked fine.
    Then I got clever and decided to change F: to E: (for executables) to do this I had to move E:DVD (original system default) to a new letter. I chose O:DVD (for 'Optical') and moved F: to E:.
    Then I re-booted.
    Now the system boots all the way to the login screen except that there are no user choices. Windows itself has obviously started because other functions such as the 'Shutdown' and 'Restart' buttons work. But no User icons or boxes appear to select a user and enter a password.
    When I boot from an UBUNTO disk the DVD drive also works and I can still get hold of all my data on the various partitions. I just can't get windows itslef to log on.
    I have a recovery file on the hard drive but no Optical disk because it kept saying that the creation of the recovery disk had failed.
    I suspect that I need to fix some drive pointers in the windows registery file. Unfortunately the 'regedit' utility doesn't work under UBUNTO.
    Any ideas?

    Hi
    That means on login screen you cant choose the different users, is this right?
    If yes it would be interesting to know which users is logged in after booting Windows. Check this!!
    To be honest this is a little bit complicated and I dont understand why you did this procedure. In my opinion this has muddled the Windows registry or some other important files and the only option would be reinstalling Windows I think.
    > I have a recovery file on the hard drive but no Optical disk because it kept saying that the creation of the recovery disk had failed.
    What error message you get exactly? Maybe the recovery disk creator cant find the files anymore Why you didnt create the disk before?
    Now you could try the HDD recovery option. This would be your last chance to get factory settings back and maybe it works

  • Upgraded Qosmio X500-10T to Win 8.1: Sound drivers for 5.1 over HDMI

    Hello *brilliant* Toshiba community,
    I have recently upgraded my Qosmio X500-10T from 64-bit Windows 7 to 64-bit Windows 8.1.
    I have left Windows to download driver updates.
    My setup: Qosmio (HDMI) => Yamaha AV receiver (HDMI) => Samsun LCD TV.
    _The Problem:_ Playing a video file (in MPC-HC) with 5.1 sound only outputs 2 channel PCM.
    Would it be better to install the Win 7 drivers from Toshiba even though they are older and for a different OS, or install windows 8.1 drivers from another Qosmio, or leave the Win 8.1 drivers found by Microsoft?
    This driver issue is made more problematic as I don't actually know what the technical hardware components are in the machine so its not as though I can find a win 8 driver for them.
    As always any help or suggestions are greatly appreciated.
    Buzz

    Hi
    From my knowledge the Win 7 drivers are totally different from Win 8.1 drivers and I doubt that Win 7 driver would work properly on Windows 8.1 system. However, you can test such Win 7 drivers too. But of course I would recommend you to use the Win 8.1 drivers released for other notebook series.
    As Im not mistaken the Qosmio X500 needs 2 sound drivers: Conexant (chip CX20583-10Z) sound driver as well as the nVidia sound driver (for HDMI)

  • Qosmio X300 64 bit vista ultimate upgraded to windows 7 64 bit ultimate - issues

    Hi there,
    Hoping you can help me, any help would be greatly appreciated. I cannot find my laptop amongst the given models - first issue.
    Second issue: given gratis CD voucher for upgrade to windows 7 ultimate  with purchase of laptop, whihc i have redeemed and loaded to laptop. below are my laptop specs. And below that the consequent issues awaiting resolve PLEASE HELP!!!!!
    OS Name Microsoft Windows 7 Ultimate
    Version 6.1.7600 Build 7600
    Other OS Description  Not Available
    OS Manufacturer Microsoft Corporation
    System Name SUZIQQOSMIO
    System Manufacturer TOSHIBA
    System Model Qosmio X300
    System Type x64-based PC
    Processor Intel(R) Core(TM)2 Extreme CPU Q9300  @ 2.53GHz, 2534 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date TOSHIBA V1.50, 23/12/2008
    SMBIOS Version 2.5
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume2
    Locale Australia
    Hardware Abstraction Layer Version = "6.1.7600.16385"
    User Name SuziQQosmio\Suzanne
    Time Zone Cen. Australia Standard Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 3.75 GB
    Available Physical Memory 2.10 GB
    Total Virtual Memory 8.63 GB
    Available Virtual Memory 6.48 GB
    Page File Space 4.88 GB
    Page File C:\pagefile.sys
    Hi there,
    Specs: as per Qosmio X 300. SSD 110GB, pentium core 4 extreme, 4 Gb RAM, plenty free storage on SSD (29GB), NVidia drivers with primary being GE Force 9800 M GTS, Direct X10.  there is also a note down the bottom saying that if i have linked graphic cards (whihc i do i believe there are three), that i can expect better perfomrance with some software.
    Ok I aplogise from the outset, i am a layman and not that techie. K.  So the issue that I upgraded recently (last week) from vista ultimate 64 bit to windows 7 64 bit. ultimate.  For the main, I am reasonably happy with the outcome in most areas - except gaming that is. I have increased speed and agility and the processor is now rated at 7.2. WEI. overall the laptop is rated at 5.8. however, getting back to teh reason for writing, I have nothing negative to say about windows 7 (as compared to its predecessor) apart from wishing to resolve my game crash issue. which usually occurs about 15 mins - 20 mins into a game and comes in the form of a shutdown ? BSOD from whence the laptop reboots when prompted at on/off and wants to know if to start normally or in various safe modes. I have noticed that the laptop does become very hot at the back (around the fans) prior to teh shutdown, and i am wondering if this is an overheating issue, and how to resolve if this is the case. the only other thing i have noticed that seems untoward is that i have apparently lost a wireless jump start driver from the upgrading process which i cannot find anywherre, and may be totally unrelated to this issue anyway.
    All i want to do is play the games i could play on windows vista ultimate 64 bit. these include: Sims 3, sims 3 world adventures, sims 3 ambitions, highloft end stuff, and Bioshock. Oddly enough, i have played sid meyers civillisations revolutions IV (the latest one) with no crashes, and i havent tried ANNO 1404, but fear a similar fate may await this game as some of the others.
    Addditional information:
    everything is as i described it above, however the screen does not go blue but black,and the laptop shuts itself down,  laptop acts as if hibernating mode? (these are guesses) or some mechanism geared at preventing over heating - the back becomes very hot.  the machine can be rebooted from normal mode but comes up firstly with a screen suggesting that the laptop was incorrectly shutdown, and offers options as to safe mode, normal etc. i have been starting normally with no adverse effects.   This is scenario one.
    scenario two ends up similarly at teh reboot stage, but gets there differently. i play the game and the screen freezes, unable to move touchpad curser, unalbe to use ctrl alt del to get up task manager. end up having to crash to reboot.
    I am quite frustrated and very reluctant to mess around with things that i dont understand (dont want to make the problem worse!). I am happy to attemtpt to follow your good explicit advice.
    the only other negative thing i am expereinceing is screen flicker on internet. I have changed my power mode from high performance to balanced to try to nullify the overheating issue but i now am noticing this screen flicker which is irriating and appears on keystroke, or cursor movement.
    Please note well:  I am a layman, not a technician! Please explain in easy to (dummy) terms! Thanks!
    kind regards
    S
    (Im Game)

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    -Griff W.

  • How to deactivate Windows Key on Qosmio X500 while gaming?

    Hey,
    I just bought my first ever laptop and went with the Qosmio X500/02M.
    Am having a bit of trouble adjusting to the keyboard layout at the moment after years of desktop and normal keyboard use.
    I seem to have trouble epsecially with the Windows Logo Key while i'm gaming in that i keep hitting it and getting popped out to the desktop.
    Have looked in all the places i can think of to disable this key, does anyone know of a way i can do this so i dont have to resort to actually popping the button out of the keyboard itself ?

    Hi
    In Windows registry you can disable the Windows key. Unfortunately it disables only the key combinations like Windows-key + E (start explorer) but if you press the Windows-key only, it still opens the Windows menu.
    Anyway, here it is:
    HKEY_CURRENT_USER\ Software\ Microsoft\ Windows\ CurrentVersion\ Policies\ Explorer
    There you have to create the new key NoWinKeys (REG_DWORD). Set the value data to 1.
    Restart your notebook and check this again!

  • Qosmio X500-10X returns to windows during gaming

    Hi,
    I have a Toshiba Qosmio X500-10X running 64 bit windows 7, and for some reason it frequently and repeatedly returns to windows while gaming. The reason is unknown, although it looks as if something in windows is drawing attention to itself, but their are no alerts or additional icons visible in the task bar once back in windows. Additionally some games can be very difficult to return to once in windows.
    Any help or suggestions would be very much appreciated.
    Thanks,
    John

    Hi,
    Just a brief update, i have checked the windows action center, and when the computer returns to windows, the action center reports this as a video hardware error. This leads me to suspect that either their is a problem with the graphics card itself, or that an updated driver is needed, although i am uncertain as to which. I am currently running the latest drivers available for the X500 running the GTS 250 available from the Toshiba website, and have tried re-installing them in case they had somehow become corrupted, so apart from waiting for the release of a new driver i'm out of ideas.
    Thanks,
    John

  • System control panel malfunctioning after upgrade to windows 7 professional

    I have an issue I just bought with my recently purchased Toshiba satellite P755-S5390. I had upgraded to windows 7 professional. Now the the system control panel is malfunctioning and I lost one USB bay. This included the switch to turn on and off wifi. After consulting with my some co-workers I have concluded that it is a hardware issue, but I find myself in a bit of a pickle. I didn't’t create a recovery disk for the laptop's original operating system and one was not provided. Is there any way I can get the system control panel function back to its factory settings so I can turn my wifi switch back on. With out having to purchase a restore disk from Toshiba.  

    The cheaper and easier thing to do is to consider purchasing the Recovery disks from Toshiba because alternatives can be time consuming and expensive in media.
    Most of the newer Toshiba laptops do not include Recovery disks. So Toshiba gives you two options to run the Recovery. One is to create the Recovery disks using the Toshiba Recovery Disk Creator program. You'll find the program under Toshiba or Toshiba Utilities in the Program lists. The other way to run the Recovery is to turn on the computer while holding down the '0' (zero) key. This will activate a program in a hidden partition on the hard drive to send the computer back to it's out-of-the-box configuration. You can try this with your current operating system. It will give you a couple different opportunities to back out of running the Recovery before the process begins. The advantage of going back to the out-of-the-box configuration is that the Toshiba Recovery Disk Creator program will be created again and you'll be able to create the Recovery disks as many times as you'd like. The bad news is that running the Recovery software will wipe out EVERYTHING on the computer, including programs, files, pictures and music.
    What you can do is back up all of your programs and files and run the Recovery using the hidden hard drive partition. Create the Recovery disks and then restore all of your programs and files again. But this is a lot of work and like I said,it might be cheaper and easier just to buy the disks.

  • How to Perform In-Place Upgrade of Windows Vista Home Professional amd64

    I'm trying to perform an in-place upgrade of Windows Vista Home Professional amd64 but the setup process fails stating that I need to remove Windows PowerShell prior to the upgrade. 
    I didn't have http://support.microsoft.com/kb/928439 installed so I couldn't uninstall it.
    I checked Windows features and PowerShell and the ISE were listed.
    I tried removing it (via optionalfeatures.exe) but it fails with 'An error has occurred. Not all of the features were successfully changed.'
    I tried installing http://support.microsoft.com/kb/928439 then removing the Windows feature - same error as above.
    I tried installing http://support.microsoft.com/kb/947821 then removing the Windows feature - same error as above.
    I tried uninstalling http://support.microsoft.com/kb/928439 then removing the Windows feature - same error as above.
    I tried performing an in-placce upgrade again and it continues to say that Windows PowerShell needs to be removed.
    I cannot remove PowerShell (or the ISE) via ocsetup.exe as no such option exists according to http://technet.microsoft.com/en-us/library/ff716463.aspx
    I tried removing it with DISM via /online /Remove-Package /Disable-Feature, but "DISM does not support servicing Windows Vista with the /Online option."
    I tried sfc /scannow again - same 'Windows
    Resource Protection' error.
    I tried the in-place upgrade again and it still needs PowerShell to be removed.
    There have been chkdsks and reboots peppered throughout this process.
    I don't know what else to try & I  feel like I'm stuck in a possibly crazy catch 22 situation.
    Note: This is a Windows Vista Home Premium SP2 64-bit machine.
    For those that need more history on how I got here, I'm going to refer you to my 'Windows
    Resource Protection could not perform the requested operation' post in the, incorrectly categorized, Windows 7 forums.  In short:
    Whenever I run Windows updates, all the updates fail.  It doesn't matter if I do one, all or something in between - they all fail.
    I ran sfc /scannow but that fails with 'Windows
    Resource Protection could not perform the requested operation' 
    I tried performing an offline scan as well but that failed with the same 'Windows
    Resource Protection' error.
    Not sure what to do at this point and I don't know what logs would be helpful for you to review at this stage (cbs.log, windowsupdate.log, other?)

    Please try below and check if we can boot normally now.
    1.
    Boot to Recovery console2. Use the backup
    System registry hiv to replace the current hiv
    In the Recovery Console.
    In CMD, go to:
         %systemroot%\System32\Config\
    Run: ren system system.old
    Go to:
         %systemroot%\System32\Config\regback
    Run: copy
         %systemroot%\system32\config\regback\system %systemroot%\system32\config
    Restart your computer.
    After that, please try to test if the server can boot to normal mode now.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Any updates,
    JuliusPIV?
    JuliusPIV
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    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Apologies for the delay.  I will first try your suggestion above followed by system restore if that fails.
    I'll do this over the weekend (if not this evening) and update this post.
    Thanks!

  • Random BSOD - Toshiba Qosmio X500 13R (Windows 7 Home Premium x64) have min

    I've been having some problems with random BSODs on my laptop.
    The laptop itself is fairly new,bought in March this year,really good model but refently I started having problems.
    One day I closed the laptop and thinking it went into sleep mode but a few hours later when I opened it a BSOD stared me in the face,the processor part was pretty hot so I immediately restarted it to lower the temperature,but I remember that the BSOD had something about "Kernel Power" written on it.
    It happend 3-4 times since then,the third time it happened I enabled minidump logging so now I also have the log from the last time it happened,can anyone take a look at it and tell me what is going on and how to fix it??
    I still have a guarantee on this baby so I can get it fixed for free if it's a hardware issue, still I have some important work to do this week (already almost lost a crucial project file on this) so I want to try and fix it myself for now,until I get this project done.
    Thanks!!!
    LAPTOP MODEL:
    Toshiba Qosmio X500 13R
    Specs:
    QOSMIO X500-13R - RED
    Intel Core i7-740QM Processor, 1.73 GHz
    Windows 7 Home Premium 64-bit
    18.4'' Toshiba TruBrite Full HD 1,920x1080
    1000GB HardDisk (500GB + 500GB [7200rpm])
    8GB RAM DDR3 (1,066 MHz) max 8GB
    NVIDIA GeForce GTS 460M (1.50GB)
    Wireless LAN b/g/N-Bluetooth
    TV Tuner
    Rewritable Blu-ray Disc
    HD Web Camera with built-in Mic
    Minidump file:
    http://www.mediafire.com/?94akhevoscc8197

    >I still have a guarantee on this baby so I can get it fixed for free if it's a hardware issue, still I have some important work to do this week (already almost lost a crucial project file on this) so I want to try and fix it myself for now,until I get this project done.
    The BSOD can be caused by software of hardware issue.
    You can check if new OS installation would solve this if its software issue then a fresh OS installation is the right workaround. Before starting a OS installation, backup the data ;)
    But of course the issue could be related to hardware; for example high temperature.
    You said that you have noticed higher temperature while happening.
    So maybe the memory modules are affected by higher temperature and this leads to BSOD. In most cases clogged fans are reason for that. Check if dust and debris needs to be removed you can remove dust using compressed air spray.
    But if this does not help, I would recommend checking the hardware under warranty conditions

  • NB550D - Upgrade from Windows 7 Starter to Professional

    Dear All,
    I recently bought a Toshiba NB550D and need to upgrade the pre-installed Windows 7 Starter to Windows 7 Pro. I tried the (preinstalled) Anytime Upgrade Wizard but this does not work. I get stuck in the wizard because - as he tells me - "You might need to change locale or language settings to purchase Windows Anytime Upgrade online". I learned that in order to use Anytime Upgrade the locale settings must be identical to those of the country where your billing address is located. For me this country is Switzerland, so everything needs to be in German.
    The problem is, the Windows 7 Starter installation always uses English as "Display Language" and this cannot be modifed after installation. I tried rolling back the installation but there is no choice possible, it is always English. All other locale and language settings can be modified.
    My questions:
    - Is there a way to force the display language of Windows 7 Starter to German (either before or after initial installation)?
    - Is there a way to upgrade to Windows 7 Pro circumventing the problem, e.g. by using a different approach than the anytime upgrade wizard?
    - Any other suggestions which might help?
    Thank you
    gg

    Hi buddy,
    This is depending on the preinstalled Windows 7 Starter. If Windows 7 Starter was preinstalled in English language just an upgrade to an English version of Windows 7 Professional is possible. So you cant upgrade from English to German for example, therefore you have to buy a new Windows 7 version.
    So either you buy a new Windows 7 Professional version in German or you upgrade to Windows 7 Ultimate. The Ultimate version provides MUI (Multilingual User Interface).

  • Qosmio X500 - Midi not found in Windows 7 64bit

    Ive just bought Cakewalk its not finding any midi output for Windows 7 64bit, in my Qosmio X500.
    Can anyone help?

    Hello
    To be honest it would be interesting to know what Cakewalk is...
    Even you think its related to Toshiba, I would contact the manufacture of Cakewalk.
    First of all make sure your Cakewalk works properly and is configured properly. After this you can search for other answers.
    By the way, newest Windows drivers can be downloaded from official Toshiba page.

  • Lost anytime upgrade for windows 7 professional

    lost key fir anytime upgarde for win-7 to pro

    Hi Mach 01,
    You can upgrade from within Windows using Anytime Upgrade:
    http://windows.microsoft.com/en-GB/windows7/help/videos/upgrade-to-another-edition-of-windows-7-by-using-windows-anytime-upgrade
    Best regards,
    Please remember to mark the replies as helpful if they help, or as answers if they answer your question. Please also unmark the answers if they provide no help.
    Zach Roberts
    Independent Microsoft Community Support Advisor
    Disclaimer: I don't work for Microsoft. Any advice given is my own and does not represent Microsoft.
    Follow me on Twitter:
    @WindowsZach

  • Qosmio X500/02G gaming/fingerprint/crashing problems

    hi all, i have recently brought a Qosmio X500/02G about 2 months ago, i had initially had a problem where i launched modern warfare 2 and it took forever to load then i had massive lag in the game where my soldier couldnt even move most the time and i was waiting for it to crash but never did it just lagged the whole time, so took it into harvey norman to check it out they rebooted it and now i my original fingerprints dont work and when i try to install it again it says already stored but their is no finger prints stored in the finger print menu, however my game started running with less lag, but then once i passed a few levels it starts massivly lagging again, i have called toshiba support and havnt had much luck accept to take it back to harvey normans and get them to sort it but i havnt had much luck so far. I payed $3,300 for this machine and was promised it was the best for gaming but so far has been a massive headache, is it because its 64 bit?  this model doesnt have an option to run in 32 bit as its designed only for 64 bit... advice? shall i take it back to harvey normans and make them fix it till it runs perfect with no lag or never crashes on any of my games (it even crashes on colin mcrae dirt)
    Any help would be greatly appreciated and model details are below
    General
    CPU       Intel® Core™ i7 processor 720QM (1.6GHz/2.8GHz, 1333MHz FSB, 6MB L2 Cache)
    Operating System             Genuine Windows® 7 Home Premium (64bit)
    Screen Size          18.4” Widescreen Full HD TruBrite® Display (1920 x 1080)
    Memory               4GB DDR3 (2GB + 2GB) (1066MHz) expandable to 8GB
    Storage 1000GB (500GB + 500GB) (5400rpm) SATA
    Graphics              NVIDIA® GeForce® GTS 250M (2298MB Total: 1GB DDR5 discrete memory + 1274MB shared memory)
    Optical Disc Drive             Blu-Ray RW/DVD SuperMulti Double/Dual Layer Drive
    Speakers              Premium harman/kardon® speakers
    Sound    Harman/Kardon Speakers
    Security 3D Hard Drive Shock Sensor, Fingerprint Reader, Kensington® cable lock slot for optional theft protection devices
    Software             ConfigFree™, Google Picasa™, Google Toolbar™, Microsoft® Office 2007 Professional Trial (60 day trial), Norton Internet Security™ 2009 (Trial), Toshiba Face recognition, Wild Tangent
    Solved!
    Go to Solution.

    It had problems the first day i brought it, and then when i installed modern warfare 2 it lagged like crazy and i returned it to harvey normans straight away to complain about it, then they reformated it and, i lost the fingerprinting ability with a few of my fingers as it stored it in a place where i cant delete and it wont recognise it any more, alot of people have this problem also with upgrading their toshiba to windows 7 where mine is reformating, and then the computer crashes on colin mcrae dirt constantly and especially when it loads the races up, then it freezes whilst watching a dvd on it in which i have to restart the computer, then the most recent event is it goes to a blue screen and tells me its dumping physical memory then shuts down and when rebooted the prompting got worse till the point where i have had to do a recovery where it is back to some what of a stable state but end result im not happy at all with this laptop and i wish i never brought it. If toshiba wants my money in future they better sort this problem out asap.
    This is all i could gather from the computer crashing.
    Problem signature:
      Problem Event Name:                        BlueScreen
      OS Version:                                          6.1.7600.2.0.0.768.3
      Locale ID:                                             5129
    Additional information about the problem:
      BCCode:                                               50
      BCP1:                                                    FFFFFCA00EFC5518
      BCP2:                                                    0000000000000000
      BCP3:                                                    FFFFF800032F9EB0
      BCP4:                                                    0000000000000007
      OS Version:                                          6_1_7600
      Service Pack:                                       0_0
      Product:                                               768_1
    Files that help describe the problem:
      C:\Windows\Minidump\021610-35115-01.dmp
      C:\Users\andrew\AppData\Local\Temp\WER-125034-0.sysdata.xml

  • Qosmio X500/00X System Recovery (Factory Reset) From Hard Disk Drive or Separate Disk

    Hey Guys,
    Looking for your advice and any links if any...cheers in advance
    My Situation
    In December 2009 I purchased a Toshiba Qosmio X500 - Model No. PQX33A-00X00J
    At the time I upgraded my purchase from Toshiba Reseller BD4U, going from the standard 1x 500GB Sata drive + 1x 64GB SSD... to instead having 2x 500GB sata drives. I purchased with 3 year onsite next business day warranty, that is is now expired.
    It came loaded with MS Win 7 Premium Home Edition - but no disks provided.
    My Needs
    I need/want to factory reset my PC - its starting to run slow
    I need to re-partition from my existing 4x partitions to just having 2
    The Issues
    Possibly as a result of upgrading the disk drives at time of purchase, I don't believe I have a hidden Recovery partition in order to do a System Recovery from the Hard Disk Drive - see image of my current partitions attached
    I don't have Win 7 OS installation disks or Toshiba Driver disks as they should have been installed by Toshiba
    My Questions
    Do You agree that I DONT have a Recovery Partition - when looking at the partition image? I'm confused on this point coz people say its hidden!?
    Given I have no Toshiba Drivers Disk or Windows 7 OS disks - what should I do? I'm thinking of downloading Win 7 (use my product key from sticker under PC) and making a disk/USB (but need to learn how)
    Is this where I get ALL necessary Toshiba drivers for my PC from?
    Does Toshiba provide a link on its site and instructions on where to get Win 7 from so I can make a recover disk??
    Notes
    Tried to email Toshiba support but at step 1 of their email process validation failed due to my PC being out of warranty so will call them on Monday instead
    THANK YOU THANK YOU, for any help you can give big ro small
    Cheers
    Rick

    WOW, thanks Macius for that great, full and thorough reply...cheers mate
    I suspected I didn't have a recovery partition - so thanks for confirming it as I planned to risk it and try! I guess it doesn't really matter why, and it would be futile to go and blame the re-seller or Toshiba at this late stage in the game in hopes they would help...
    Yeah, I just went to Microsoft Software Recovery hoping to download Win 7 OS and create a recovery disk but of course Microsoft would NOT allow it due to it being software that was pre-installed on the device blah blah blah (see error image)
    And I didn't bother back then in 2009 to create recovery media as you wisely descibed, mostly due to laziness and mentally putting it in the 'too hard basket'...I didn't really understand it - or much about computers at the time.
    Re - your Option #2 - thanks for confirming Toshiba drivers. I could/can do this - but don't really want to buy something I already have, perhaps I'll check out ebay or see if a friend has a disk
    Re - your Option #1 - I'm currently based in Vietnam and wont be back in Oz till late in the year, so will see if I can find a reliable Toshiba service provider here - but wont hold me breath on this one
    I'm thinking that IF Option #1 is a No-Go then - maybe Plan B or Option #3 could be:
    Do an Audit of Programs to identify those I don't need and can safely remove - then remove using Control Panel/ Remove Programs tool
    Reformat all other drives (not C:// where OS is)
    Then use some re-partition software e.g. Disk-Partiton.com
    Any final thoughts???
    Anyhow - thanks very much again
    Rick

  • Qosmio X500-148 - Large file copy stucks

    Large file copy (~5-10gb) between USB or Firewire disk stucks the PC. It goes up to 50% then slows down and there is no possibility to do anything including cancel the task or open the browser or WIn Explorer or Task manager.
    Event viewer does not show anything strange.
    This happens only with Windows 7 64bit - no problem with Windows 7 32bit (same external hardware). No problem when copying between internal PC disk.
    The PC is very powerful - Qosmio X500-148

    The external Hardware is:
    1.5 TB WD Hard disk USB
    1.0 TB WD + 250GB Maxtor + 250GB Maxtor on Firewire
    I have used standard copy feature - copy and paste - as well as
    Viceversa Pro for folder sync with same results
    Please note that the same external configuration was running properly on a 1 core PC - Satellite - running on Win7 x86 without problems. Since I have moved on Win7 x64 on my brand new X500-148 I have a great del of copying problems
    Installed all Windows upgrade and the Event Monitor doesn't show anything strange when copying

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