Qosmio X770-11C white screen

Laptop starts up normally and I enter my password and the pages loads normally however after seeing all my desktop icons load on the screen then goes to a blank toshiba screen and a box appears and asks for a video capture Device - whatever option I try including cancelling the box the screen then goes white
The only way to do anything then is to ctrl/altgr/del and shut it down
help ????? Anyone ????

It doesn't sound like anything pointing to someone having hacked into your computer. You could try using a clean boot.
How can I perform a clean startup of Windows 7 without my startup items to troubleshoot a problem?
However, this is the Toshiba USA forums. You could check the Toshiba Europe forums.
- Peter

Similar Messages

Qosmio X770-11C - good or bad experience?

As a fan of Toshiba products (after my two Toshiba PC’s: protege M200, Satellite A200-1DS), I have decided to by a more performance one.
So I bought Toshiba Qosmio X770-11C, I was satisfied by the high performances, as I'm using matlab and 3dsmax.
Then after 7 months I have started to see blue screens;
I thought that may be with window 8 the problems will be resolved, unfortunately not….
Calling Toshiba, they have repaired it (when I received it, stating windows… blue screen again…
so I don’t know what they have repaired…..!!!)
Calling them again, for many times, at last after 3 months and half they send UPS to repair it… till now my PC is at toshiba to be repaired…
For me it is a good luck with toshiba: I bought my PC .. I used it for 7 months… then.. I’m in stand by… :(
I think this will be my last Toshiba PC…
Unfortunately I loved their products before, so I’m looking now for Lenovo, any one has an idea about the performances of such pc’s.?

Sorry to read all this. Qosmio series is best Toshiba multimedia machine but it was always too expensive for me so Im user of Satellite P series. Ai still use my Satellite P500 in hope Toshiba will offer again one big P series again. I love 18,4 display.
I dont know which BSOD have you noticed (error code) and what can be the reason. Have you tried to reinstall recovery image and test functionality with factory settings again?
I rally hope you will get your Qosmio soon and everything will be OK again.

Qosmio X770-11C - how to disable on board speakers when using Line Out?

Hi,
Is there any way to disable on board speakers when the line out is used.
Currently if I plug in a cable to the hadphone socket and choose lineout on the realtek control panel, the sound is output to the line out as expected but also through the internal speakers.
Is there any way to stop this, and only have sound going out through the line out?
thanks
Graeme

If you want to hear sound on headset only you must choose Headphone option.
Disconnect cable and connect it again. When you see small window on the screen where you can choose between headphone and line out options choose headphone and you will hear sound on external device only.
In case you have disabled this popup dialog you can activate it manually. Open Realtek manager connect external device and when you see activated black point on the right side make double click there and change settings.

Qosmio F60-11C - Black screen after Windows 7 Directx11 Update

Hello,
Two days ago I updated Directx version because that i want to try Call of Duty Black Ops on my notebook. I updated normally and it works perfect but after a day, on Windows7 reboot, after Windows 7 logo, i have a black screen and cpu fan works at full speed. So i used Toshiba Recovery Center and i recovered my pc to fabricate settings. When it installs drivers it crashed on Graphics driver again. After that, i installed Windows 7, but im using my computer on 640x480 resolution with 8-color.. And i can use Security mode with network but if i install GT-330M driver and reboot computer, it crashes on after windows 7 reboot.
I have tried to change options in the bios but it's always the same problem.
*My Graphics card :* Nvidia GT330M
*Bios Version :* 2.50 / EC2.40 (last update on Toshiba website)
*Nvidia Driver :* 260.64
I downloaded 197.16, 197.71, 258.80 drivers from Nvidia and laptopvideo2go, but when i try to install these versions, it says not compotible with my system settings.
Im totally crushed now and i dont wanna give my laptop to Toshiba Technical Service which is in Turkey. For Easy solution they spent 30 days..
Do you have a idea?
Thank you in advance
Aras.
Message was edited by: araskalyoncu

> {quote:title=PauPau wrote:}{quote}
> > I used Toshiba Recovery Center and i recovered my pc to fabricate settings
> What happens then?
> Do you have any problems after installation the OS from recovery disk?
>
> > When it installs drivers it crashed on Graphics driver again
> You dont need to install any drivers after installation from recovery disk. The recovery disk installs Win OS and also the necessary drivers!
>
> > I downloaded 197.16, 197.71, 258.80 drivers from Nvidia and laptopvideo2go, but when i try to install these versions, it says not compotible with my system settings.
>
> If you want to install non-Toshiba drivers, then you have to do this in device manager.
> You have to use the advanced installation procedure and have to point to the driver files (ini files) which you have downloaded and stored on the HDD.
> You have simply force windows to choose this driver.
I had same problems after installation the OS from recovery disks. It wont open after installed graphic card driver.
I forced windows to install alternative drivers but again it wont work.
> {quote:title=PinkPanther wrote:}{quote}
> Hi buddy,
>
> How do you install the drivers? Do you remove the old driver first before you install the newer version?
> Normally you should remove the old version first and then run CCleaner to clean the registry from old driver files in registry. Furthermore make always a restart between these steps.
>
> Last but not least Im not wondering that laptopvideo2go driver dont work because nobody has tested these drivers. The installation happens on your own risk.
I installed the drivers as same method that u said.. it wont work..

Qosmio X770 screen is definitely not as bright as other laptops

I have visited SEVERAL retail stores selling the Qosmio X770 and the X770's screen is definitely NOT as bright as other laptops such as Satellite even other models of Qosmio.
I've compared the X770 against other laptops side by side at several retail stores, and the X770 seems dimmer. I made sure the brightness setting on both laptops were on maximum each time.
I've even opened up Notepad in Windows when comparing laptops and I noticed that not only is the X770 less bright, it has a lower "whiteness level". The white space (eg. in Notepad or when browsing the web) is "less white". The whiteness seems very dull in the X770 compared to other laptops.
I'm wondering if this is a flaw in the X770? I asked each salesman at each store and they said it's "normal", and that it is the way the laptop was designed.
Perhaps as a gaming laptop, they decided not to make it too bright to make gaming more comfortable? If one of the X770 engineers could answer this, i'd be very happy.
I'm in Australia by the way.

Hi
I dont have the X770 Qosmio but Ive got the U400 and a Tecra A11.
The display of U400 is brighter as the Tecra A11 display.
The point is that Tecra A11 is equipped with different LCD panel.
Type of Lighting is Sidelight, LED and the Brightness NIT (value) at 8 level (highest level) is220.
The U400 is equipped wit other LCD display and the Brightness NIT (value) at 8 level is 250.
So its 30NIT higher then on display using by Tecra A11
The X770 supports the 17.3"(HD+) display and the Brightness NIT at 8 level is 220NIT
So its the same brightness like on Tecra A11 but is dimmer as on display of U400.
But this is not a display fault or hardware problem. Its simply different kind of display.. you know
Personally I like both... both displays have advantages and disadvatages in the usage...

Qosmio X770 - cant choose Built-In 3D-Emitter

Hey guys i just recently bought the Qosmio X770 with integrated NVIDIA 3d Vision, but when i want to enable 3D i cant choose Built-In 3d-Emitter because it doesnt show up only for the other 3D Kits.
I upgraded from Home Premium to Ultimate by the way.
Any Help?

The model is X770-11C, and it does have an internal emitter. As you said it is on the right side of the webcam. After all 3D was working about a year ago when I got the PC.
Unfortunately the manuals from NVidia don't give very much help either.
This is what I try to do:
- activate 3D Vision
- I get 4 choices
USB-infrared emitter and glasses
wired glasses
Pro-hub and glasses
Discover glasses
I'm not sure which one is the right one for my glasses, the type is P854. Looks like pro-hub according to the picture.
After choosing them the next screen says that I should plugin the emitter into the usb hub. That's where I have to stop installation.

Qosmio X770 display not recognized anymore

I just bought a Qosmio x770 about a month ago and some day when I started it the login screen never appeared.
In linux left me in command prompt and said that no screen configuration was found.
Windows said nothing but the screen remained black.
After a number of reboots it worked normally but only for a couple of hours.
Plugged to an external monitor it works.
Also when I boot in safemode (or failsafe) it works (I mean I can enter windows/linux at 640x480 resolution).
I updated the bios to the latest version 1.30. What more else to try?
It's really uncomfortable to send it back because I need it for my job (even connected to another monitor).
My hope is that the problem is not hardware related and somehow I can solve it.
Is there a chance?
Thank you!

I reinstalled the windows driver in safe mode ... and nothing.. But I didn't do anything before the problem appeared ... And linux is not recognizing the screen also. I tried to boot from an external hdd and the same problem. Fn F5 show me only the external monitor. I tried some 3d games on the external monitor and everything seem ok. When connected to hdmi linux boots up in X Windows but when running nvidia-settings there is no internal display ... only the external one.
The strange thing is that the internal display is working in safe mode ... is it possible to be damaged then?
Thank you

Qosmio x770 nvidia and battery software

Hello.
I've got a qosmio x770 model PSBY5U (Windows7, 64bits) and suddenly I've noticed that my nvidia hardware (GTX560M) was not listed in the device manager lists. Before I've noticed, I've got some blue screens of death (most of them, after coming back from "sleeping" mode).
First thing I thought about, the driver. Looked for the most updated driver and it couldnt find any hardware to work with. So I restored the whole system and installed the original drvier. So far it was all good and back to normal but after I installed all my software back and after several rebooting, the nvidia was gone again and after sleeping the machine and starting it again, another blue screen.
I decided on restoring the qosmio to its total factory state, did everything all over again (drivers and stuff), worked just fine and after several normal shut downs it dissapeared again, and so on.
Any idea of what is going on? Also, starting from these, I've noticed that the "eco utility" doesn't work anymore. When active, my battery drains very fast (it's not the battery). and these started to happen as soon as the nvidia problem started. While just the system restored, the eco utility works just fine, after the nvidida dissapears, it doesn't economized the battery. Any idea?
Thank's a lot!
PS. Excuse my bad english. Not an english speaker.

If something you're installing is interfering, try using System Restore to restore a previous restore point from before this became an issue.
Install software one at a time to determine which program is causing the problem.
- Peter

Qosmio X500-11C - Overheating with new SSD

Hello guys i just got the new Qosmio x500-11c.
After I got i got my self a new SSD drive for it aswel for the C-drive+i got 8Gbit of ram for it aswell just to boost it up a bit. It do run ok but I got huge problems whit the GFX.
When I play WoW (world of warcraft) my FPS drops to around 18 in a 25man raid so I had to turn my GFX settings all the way down,and it get's very hot on the surface just under the screan (so I allmost cant tucts it). When I play Bad Company 2 I got the same problem it get so hot and the pc just crash, and I got to reboot it, to be able to play.
So I got on the internet and got my self a coolpad http://www.chill-innovation.com/products/products.php?kategori=9&products=28 to try and sort out the problem, but that dont help either. So I am vondering if any other got problemwhit this? I must say I simpley dont know what to do atm..
Regards Doc.
(sorry for my english)

I never did try it whit the HHD that the laptop came whit.I put in the SSD drive as soon as i got the laptop the same whit the extra ram to get it to the max (8G).I do run whit the Driver from the Toshiba driver center.I did try and make a totaly new instalatin of Windows 7 and got all the new drivers from the download center but still the same..As you say it might be a hardware problem i will try and get in tucts whit the store that sold me it and see what they have to say,coz this cant be right.It should be a "gamer" laptop can't be right i can't play a game whit out it overheating..!

Wifi is not working after upgrading W10 on Qosmio x770

HiI have a Toshiba Qosmio X770 with windows7 64 bits
Yesterday I updated to Windows 10
and restart I got a blue screen with the error: system thread exception not Handled (athwbx.sys)
It restarts loop, I managed to locate the file (athwbx.sys) and disable it.
The PC has restarted but I have not of connection in wifi.
Atheros AR9002WB-1NG WIreless Network Adapter
driver:Version 10.0.0.270 Thank you for the help

That doesn't appear to be a US model, and this is the forums for Toshiba USA. Unfortunately, I don't have information on that model. You may want to contact Toshiba in your region.
If it's a European model, you could check the Toshiba Europe forums.

Qosmio X770 starts up with no display.

My Qosmio X770 starts up normally but with no display, I tried connecting it to an external monitor but still nothing.
Sometimes I turn on the computer and the display goes on normally, I restart and it's gone again for another long period of no display. it's kind of random.. I opened it up and I didnt notice anything wrong, I cleaned it up and put it back together, turned it on and it worked.. then a few days later it blacked out again. This has been going on since the first week I bought the laptop a year and a half ago.. I never had the time to take it to the repair shop, as im always on the move, and now the warranty has expired and im looking for an easy fix up, if possible?
When I opened it up I noticed the case was kind of crumbling.. the plastic easily breaks. so I'm wondering if anyone else has these problems.. lousy plastic body and a faulty display.
Any help, suggestions are appreciated.

Intermittent problems are typically the hardest to diagnose. But let me try. Usually you can get an external monitor to show a display by doing an FN-F5 key combination. Hopefully you tried that. A black screen on the LCD can mean a bad LCD screen, bad FL inverter or a loose or bad cable. But if the external monitor doesn't work either then it goes down to the system board being at fault. With everything now being integrated into the system board including the video card, if the video isn't working internally or externally, the only fix is to replace the system board.

Qosmio X770-13H loose power cord

Hi!
I recently bought a Qosmio X770-13H, and so far everything has been working great (apart from playing 3D movies, but that's another story). There's a minor/slight annoyance and worry about this laptop, however. The power cord doesn't seem to tighten where it enters the laptop, and it's very easy to wiggle. This leads to the power cord falling out of the laptop very often.
Right now it's not too much of a problem, however in the long run I worry that this will become a huge problem, as this most likely will wear on the socket. Is this a normal flaw with these laptops or is there something wrong with mine?
Thanks!

The Power cord should not be loose when plugged in the laptop. Although i have a different model X770-11C and not your X770-13H , i am pretty sure that it must NOT be loose.
Asked Toshiba in 2 countries and i had the same answer so i give it to you here.
When you plug in the power cord it should be firm and not loose. So in your case you probably have to take it back for a replacement or a fix from your dealer.
Good luck, i don't think it will be hard to fix this.

When I login to second user account I get a blank white screen.

Just updated to 10.8.3, was also having issues that seemed to be related to Spotlight and TM backups. Issues on my main user account seem to have been resolved, but I have not reactivated Spotlight or TM yet.
When I try to login to my wife's user account, it just hangs on a white screen. I've tried repairing user permissions, and also resetting PRAM and NVRAM. Disk verify checks out fine.

Library/Fonts:
[A hole bunch, removed to shorten post...]
Does the problem account also have a lot of fonts in the home folder? That could be the reason for a login failure. Otherwise see below.
Please read this whole message carefully, especially the warnings, before doing anything.
1. The changes to your configuration suggested here should be considered provisional; they may not solve your problem, or they may remove functionality that you find useful. If a third-party system modification that you want to keep is causing the problem, seek help from its developer.
2. WARNING: Back up all data now if you haven’t already done so. Before proceeding, you must be sure you can restore your system to its present state, even if it becomes unbootable. If you’re not sure you can do that, STOP — DON’T CHANGE ANYTHING. If you’re dissatisfied with the results of the procedure suggested below, restore from your backup. I will not be responsible for the consequences, and I will not be able to help, if you ignore this warning.
3. You should either remove or update the following system modification(s), if an update is available from the developer:
N/A
and definitely remove at least the following:
Logitech Control Center
† PeerGuardian
Hotspot Shield
† Conduit
4. Whatever you remove must be removed completely, and (unless otherwise specified in this message) the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job. I can't be more specific, because I don't install such things myself. Please do your own research.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.
Again, please don't ask me to do this research for you. You can do it better than I can, because I haven't installed the product and I may not even know what it is.
If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.
5. I recommend that you never reinstall the modifications marked with a dagger (†) above, if any. If your problem is resolved after uninstalling all the above modifications and rebooting, but you still want to use some of those not marked with a dagger, you can experiment with putting them back, one at a time, testing carefully after each step. Keep in mind that system modifications may be incompatible with each other or with future OS X updates, so it may not be clear which one is at fault.
6. If you still have problems after making the suggested changes and rebooting, post again. Remember: if you don’t like the results of this procedure, you can undo it by restoring from the last backup you made before you started.
You installed the Conduit spyware. To remove it, back up all data, then follow the instructions on this page:
Help Center | Community Toolbar
If those instructions don't work, proceed as follows.
Triple-click the line below to select it:
~/Library/Application Support/Conduit
Copy the selected text to the Clipboard (command-C). From the Finder menu bar, select
Go ▹ Go to Folder…
Paste into the box that opens (command-V), then press return. A Finder window should open with a folder named "Conduit" selected. If it does, delete the selected item.
Repeat with this line:
/Applications/Toolbars
Now you're deleting a folder named "Toolbars". You may be prompted for your login password. Next, copy this line:
/Library
Select Go to Folder… again and paste. Don't delete the Library folder. Delete only the following items inside it, if they exist.
Application Support/Conduit
InputManagers/CTLoader
LaunchAgents/com.conduit.loader.agent.plist
ScriptingAdditions/ct_scripting.osax
Close the Finder windows you opened. Log out and log back in.

My MacBook was acting weird so I restarted it and when I login a white screen flashes and goes back to the login page. Help?

My MacBook was acting weird like sometimes I would log on and I wouldn't be able to type my password for a couple seconds,but it usually logged in after that. Then I left my computer open after installing the recent update after that all my applications were not responding. So I shut it down, when I turned it back on about an hour later it went to this loading screen and then to the login like usual. After I tried logging in a white screen flashed and it went back to the login/ password screen like nothing happened. Any ideas on what happened and what I can do to fix it?

Reinstall OS X;
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Help! When I select "Phone" it tries to open and gives me a white screen and closes. I cannot view my missed calls or voicemails.

If anyone knows anything about this...
When I select "Phone" on my home screen the iPhone attempts to open it, brings up a white screen and then will shut back down. I have 8 missed calls or voicemails yesterday and I couldn't check any of them. Does this happen to anyone else?
Also, when I receive a call and I answer it does not give me the ability to end call or any of my options (sources, keypad,etc.) during the call.
Basically, I can't do anything with my contacts, favorites, missed calls or voicemails.
Can someone please help?

I have tried that multiple times. I have also made sure that I have the latest updates. Would haveing 27,000+ contacts have anything to do with it?
Sometimes it works and sometimes it doesn't

Qosmio X770-11C white screen

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