Qosmio X775-3DV78 no optical drive in setup

Yesterday I put a DVD in my drive and it didn't run.  I noticed the power was off so I assumed it was the annoying Toshiba utility turning it off and FN-Tab didn't work, so I rebooted.  After rebooting it still didn't come back.  I noticed that it was missing from Device Manager, so I did a scan for hardware and nothing.  After several attempts to get it back, including the utility to fix the registry, I rebooted and went into setup by hitting F2 on boot.  When I got there the general tab said the optical drive wasn't there.  I had the 2 internal hard drives, but no optical drive shows up in the hardware setup.  I check the BIOS version and I am current with 2.10.  I don't know when this started since its been a while since I tried to use the drive, but if its not showing up in the setup screen, it doesn't appear to be Windows or application related.
The drive appears to be OK as far as getting power, etc.  I can eject it, put a DVD in and hear it spin and the light flashes while it loads it.
Any suggestion on how to get the hardware to recognize the drive.

Turn off your laptop, unplug all wires, remove the battery, and hold the power button for thirty seconds. Afterwards, reattach the battery and connections.
If the problem persists, call customer support at (800) 457-7777.
- Peter

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