Qosmio X875-Q7390

I just wanted to say that the first laptop I bought was a Toshiba and I didnt' like it so since then I have bought HP's and Sony's. Then I saw this laptop and decided that I would once again give Toshiba a chance. So far this laptop overheats and turns itself on even when its on a table so I have to put a book under it. The paint has already started chipping on the side and one of the pieces on the vent has broken off all of a sudden. So I'm definetly not happy with this laptop and in the next two years when I buy another laptop it defiently wont' be a Toshiba.

Make sure to do all of your windows updates.  My X875-Q7380 had issues with dropping the wireless connection repeatedly, until one of the windows updates resolved the issue. 
As for the physical issues, I don't know what to tell you.  Mine looks as beautiful as the day I purchased it, and no issues overheating when gaming.
Qosmio X875 i7-3630QM, 32GB RAM, OCZ SSD Qosmio X505 i7-920XM, PM55, 16GB RAM, OCZ SSD
Satellite Pro L350 T9900, GM45, 8GB RAM , Intel 320 SSD (my baby) Satellite L655 i7-620M, HM55, 8GB RAM, Intel 710 SSD (travel system)

Similar Messages

  • Toshiba Qosmio X875-Q7390 HOT

    I recently purchased 2 of the X875-7390 3D systems and both had to be returned.  The heat coming out when playing Battlefield 3  reached 158 degrees Fahrenheit.  I wrote to the corporate office and explained my findings and what needs to be done and that it was happening on all the units not just the one.  They sent me a form letter not even addressing my remarks and told me to call tec support.  Their answer was Send the entire machine in or return it to where I bought it !!!!!     I said enough is enough and called the consumer product safety commission and then filled out a form.   Weeks after Toshiba would not listen I got a call from them asking for my computer.  I found out that the consumer product safety commission contacted them about the danger of this much heat.  I told her I did not have it but to take any they have,  run one of the newer graphic games and they will get the same result.  I then wanted to thank Toshiba for not talking to the customer and having to go to such extreme measures to get someone to help.
    I am about done with Toshiba and maybe when they start to listen to the customer and find better ways to help I may come back.  It is such a shame.
    Am I the only person having problems with this heat?  the fan is running fast when playing the games but even then they reach this level.  If you don't run high graphics it is ok, but I bought it for the games...    Does anyone know how to get Toshiba to listen and admit there may be a problem?

    I am still attempting to fix this issue. I have did a fresh install of windows 8, tried installing drivers from Toshiba, realtek drivers, also assorted other fixes that would seem to help. It does it both out of speakers and through headphones. You will be watching a movie, video, etc, randomly the sound level will drop to where you need to crank the app volume up over 80% and the system volume up above 80-90% and then you can mostly hear it. The only fix seems to be closing the application that is using the sound device (tried media player, media player classic, winamp, and Toshiba DVD player) then reopening the application which resets it, it may not drop again for the rest of the video or might drop immediately. Trying to use the laptop to listen to music and closing the lid can cause it to drop, but like I said it is random. Headphones, speakers, doesn't matter. Anyone else having this trouble? I use this laptop all the time therefore I really cannot be without it for weeks just for a diagnostics program to see the system is fine and still having it happen when I get it back.

  • Service Manual needed for Qosmio X875-Q7390

    Does Toshiba have a service manual available for download or purchase? By service manual I mean a document that shows the internal component and how to dissassemble the laptop. This would be different from the User's Guide, which I already have.
    Solved!
    Go to Solution.

    No.
    C.B.
    Toshiba Sat. C75D-B7260 Win 8.1 64 Bit--Toshiba Sat. L775D-S7132 Win 7 HP SP1 64 Bit and Win 10 PRO Technical Preview--Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit

  • Right Angle 90-degree Power Adapter Connector Converter for TOSHIBA Qosmio X875-Q7290

    Hello, I am having problems with my power connector not staying in it's socket allready!!The laptop is on a small table and the laptop is only used a few times a week!Is there a Right Angle 90-degree Power Adapter Connector Converter for TOSHIBA Qosmio X875-Q7290?I think this would help solve the problem. Thank You

    Get an aftermarket universal charger, perhaps?    Their connectors are mostly  right-angle.    I have some iGo Green model that looks like this but is an older model.    http://www.newegg.com/Product/Product.aspx?Item=N82E16834993922

  • Qosmio X875-Q7280 - recovery CD question.

    Ok i've got Toshiba Qosmio X875-Q7280. Does it even come with recovery cd/dvd. I want to reinstall the windows (like a did a year or so ago) but can't find any system restore cd's in the box or anywhere. (I do have some disks i don't know where are they from)
    So do i need a recovery cd/dvd to reinstall hte windows from it's factory settings (also keeping everything in D) or i can do it without one. Because i looked everywhere and can't find a cd related to this laptop and i'm too scared to start a recovery and then get asked for a cd i can't find.

    Since long time Toshiba offer notebooks with preinstalled OS but WITHOUT installation disc in the box. OS installation disc (recovery disc) must be created by notebook owner. For this purpose Toshiba has created and preinstalled small tool called Toshiba recovery disc creator.
    If Im remembering well all started with Windows Vista.
    Original recovery image is saved on HDD. If there is no problem and so long your notebook has original factory settings you can install original recovery image using HDD recovery option.
    Anyway, Toshiba recommends recovery image back-up. Using preinstalled tool you can create bootable recovery media. If HDD recovery image is not possible you can use this created recovery media and install original recovery image and start to use your machine with factory settings again.
    This original version must not be activated. It contains valid product key.

  • Qosmio X875 - ECO mode doesn't work right after Win 8 upgrade

    I used Toshiba upgrade assistant to upgrade to Win 8. It did a good job uninstalling the non-compatible software before upgrading, and installing the new Toshiba and driver versions after the upgraded was completed.
    I activated ECO mode and to my surprise, it isn't working as before (in Win 7):
    *Now, it just works with brightness in level 1*... very dim. Before, ECO mode allowed me to go up to level 4 and still was considered to be in Eco mode..
    If I increase brightness, the message "eco Mode is turned Off" immediately pops up.
    How to contact Toshiba to let them know of this problem and other problem I found with the new BIOS?
    BTW, I own a Qosmio X875
    Message was edited by: qosmitto

    > How to contact Toshiba to let them know of this problem and other problem I found with the new BIOS?
    Contact your Toshiba authorized service provider in your country.
    Read this:
    +What is the TOSHIBA eco Utility?+
    http://aps2.toshiba-tro.de/kb0/FAQ2503AT0000R01.htm
    > It changes the display brightness to Level-4, changes the dimmed display brightness to Level-1 (*4),
    _The *4 means Only on models with Windows7 installed_
    I assume the previous configuration was related to Win 7 only.
    The Win 8 was made for mobile (tablet usage) too the battery power consumption is very important factory using Win 8. The battery consumption needs to be hold on lowest level as possible.
    So I assume now using Win 8 and ECO mode means to save max power and to extended battery working time to a max level.

  • Where is the HDD light in Qosmio X875?

    Hi to everyone!
    I have just opened my Qosmio X875-Q7280 and immediately noticed that there was no Hard Disk light status indicator... at least where it should be.
    Can you tell me where is it located (if there is one) or tell me what application may I use to know when the HDDs are working or not? This is very important to me.
    Many thanks! :)

    "Sometimes it's useful to know whether the hard disk LED indicator on your computer is flashing. Because if it is, that will explain why the computer might be running slowly, or why it might be an idea not to restart the machine right now."

  • Qosmio X875-Q7190 2nd hard Drive Use Problems

    Hi,
    I have had my Qosmio X875-Q7190 for over a year now and i'm running out of room on the main hard drive. I've noticed the second drive of equal size wasn't being used at all to a point it didn't even have a partition on it. My question is how do I set my system up for spanning of the two drives, so the second drive is an extension of the first drive?
    I've gone through the online document, but it seems to be very generic to a whole series of notebooks, many of which may not even have a second drive and as a result I can't seem to find any information on it. I've looked in the system BIOS for some hint of a setting having to do with setting up RAID on the drives, but there is none to be found. I've tried partitioning the second drive, but the option for spanning is greyed out.
    At this point, I'm getting ready to look at backing up my critical information after ordering two new, larger hard drives. Then, wiping the current one clean after receiving the new ones and reinstalling everything with setting up the second drive as a data drive only.
    I have been getting into a lot of 3D Graphic Art and Photo/Video editing over the past several months and while the software has taken up a lot of room on my system, all the content I have been adding has really been eating up my space like mad. I'm also looking at doubling the amount of RAM in my system and I have been looking for where the other two SIMMs where. Just so you know, the information is not in the online documentation, where you would think it would be. Thankfully, I found that information here in the forums.
    Thanks,
    Jeff Salakar

    Update: The drive was reformatted on another g5 10.5 system and worked when I placed it back in my system. This leads me to believe that my install of 10.5 needs to be wiped clean and re-installed.

  • Need extra cooling for Qosmio x875! Surprised?

    I'm looking for a laptop cooler and/or vacuum cooler for my Qosmio x875. I am currently considering the CM SF-19 and the CM Notepal X3. Which one is better for the Qosmio x875? I couldn't find exact specs on the Qosmio airflow, so I am loathe to simply make a judgement based on what I can guess.  I've already reapplied thermal paste and that brought my motherboard and CPU down from 100°C down to 75°C during maxed out gaming. A significant improvement, but still a bit too hot for my tastes, which is why I'm looking for extra coolers.  Any suggestions? 

    Hello Tom
    Maybe you should simple clean up your notebook, or be sure your notebook is placed properly on the desk.
    You can also put something under back side to make more distance between the desk and your laptop. I have placed two small books (about 1 cm) to allow better air circulation.

  • Qosmio X875 has BIOS v. 1.30 and now is asking to upgrade to v. 6.10

    Hi to all.
    I own a Qosmio X875 which according to the information I get from running msinfo32, has BIOS v. 1.30 installed at this moment.
    Now, Toshiba Service Station is recommending me to update to "BIOS version 6.10 for Satellite/Qosmio P870/P875/X870/X875".
    Is this correct? I mean from v1.30 to v6.10 is a BIG leap I think...

    All info I can find on US page for your Qosmio X875-Q7280 is as follow:
    Change History
    *Version 6.10 - 2012-09-26*
    Updated: IVB 306A9 Microcode from M12306A9_00000013 to M12306A9_00000015.
    *Version 6.00 - 2012-09-05*
    First release for Windows 8.
    *Version 1.50 - 2012-07-04*
    Updated: ME firmware.
    *Version 1.30 - 2012-05-10*
    Added: NVIDIA N13P_GS VBIOS.
    Updated: "Boot Speed" default set to "Fast" on Best Buy models when the DMI 6th & 30th characters are "U"&"P".
    *Version 1.20 - 2012-04-27*
    Updated: Chief River, Maho Bay, Dashboard final, SA1.5.
    Updated: Ivy Bridge Screen Flicker Sighting Alert Rev1_0, SA 1.5.
    Updated: Ivy Bridge Graphics Cache Config Sighting Alert Rev 1_0
    Modified: Discrete VGA SKU DC max power from 55W to 73W.
    Updated: Sandy Bridge (SNB) Microcode to M12206A7_00000026.
    Fixed: ODD disappears after setting the SATA Interface to "Battery life" and resuming from Sleep (S3).
    *Version 1.10 - 2012-04-02*
    Initial production BIOS for these models.
    There you can see the whole BIOS updates overview. If everything is OK dont change anything at the moment.

  • Qosmio X875-Q7290 Black Screen of Death

    Hey everyone,
    My dad purchased a Qosmio back in 2012 for work. It's a powerhouse that can pretty much accomplish any job. Here are the specs, and then I'll get into my problem:
    Operating System: Windows 7 Ultimate 64-bit 
    System Model: Qosmio X875
    BIOS: InsydeH2O Version 03.72.306.30
    Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
    Memory: 16384MB RAM
    Card name: NVIDIA GeForce GTX 670M
    Display Memory: 4095 MB
    My dad passed shortly after he purchased the laptop so I then took it over and brought it to college with me. There was an incident where my motherboard completely fried and Toshiba fixed it for me. I was extremely greatful and left notes for the staff in my box when it shipped to Toshiba, haha. 
    It's been over a year since that incident and now I have come across another. I'm a heavy gamer and, until 4 days ago, have had a flawless experience. The black screen of death has only emerged recently and seems to be increasing in frequency. 
    Usually this happens when I am gaming, however it has also happened when the computer is simply idle. Everything will be running just fine and suddenly the screen will go black, the keyboard becomes unresponsive, and if there was sound it is stuck in a loop. The only way to remedy the situation is to hard shut down the computer and restart it. 
    Since the first incident I have been diligent in monitoring heat which has never gone over 71c even in my heaviest of game play. I have also uninstalled and re-installed the most current video driver. I have run multiple virus checks, I have cleaned the computer inside and out, defragged the harddrive (Well not really out of the ordinary I do it every wednesday), and have also done general clearing and cleaning of any unnecessary files. 
    Still, no matter what I do, I am getting this Black Screen of Death. I have followed many guides and suggestions which have done nothing. When I reinstalled my video driver I did, atleast, get about 1.5 hours of gameplay which my heart was then crushed because it happened again. 
    I am WELL over my warrenty... And can not afford to take my computer to a profession / send it in to Toshiba. I'm moving soon, as I have just finished college, and have yet to find a job.
    Any advice or questions are welcome. 
    Thanks in advance.

    It's hard to know for sure, but it does sound like a hardware failure that would require servicing. RAM would probably be an easy place to start if you were looking to do hardware troubleshooting yourself.
    As an aside, if you just copy WoW to an external drive and copy it back, it'll work without needing to go through a lengthy install/download process. You'll need to install the Launcher though of course. In fact, D3 works the same way. You might already know that, but it makes it easy to back them up.
    - Peter

  • Problem installing windows 7 on a Qosmio X875.

    I just got a new Toshiba Qosmio laptop X875 with the virus known as Windows 8 installed on it.  I want to install Windows 7 Ultimate on it.
    I have already set the boot order to dvd drive first, but it refuses to see the dvd in the drive.  The disc is known to be good, so it is not the disc.
    I also want to use my Intel SSD drive in it too.
    Has anyone installed Windows 7 on their X875?
    Is there some trick that I am missing?
    Welcome to the Toshiba user forums.
    For those of you who do not know what a user forum is, it is a community of users who volunteer time to help other users. Anyone can participate. It's 100% voluntary.
    Being super active is never a requirement

    Here are the procedures.
    Before you begin, make sure there are adequate Windows 7 drivers and utilities for your model.
    Windows 8 Pro comes with downgrade rights (to Windows 7 Professional). Otherwise, you will need to pay for activation.
    In order to boot using UEFI from the Windows 7 installation media, follow this procedure.
      -Shut down Windows 8 while pressing the Shift key to completely power off.
      -Power on and press F2 while the Toshiba logo is displayed to enter the UEFI Setup Menu.
      -Go to the Security tab and set the "Secure Boot" setting to "Disabled".
      -Go to the Advanced tab, enter "System Configuration" and set the Boot Mode to "CSM Boot."
      -Press F10 to save and exit.
    In order to successfully install Windows 7, you need to remove the existing GPT partitions during Setup and create new (MBR) partitions.
    -Jerry

  • Re: Qosmio X875-Q7280 - Reverted BIOS from 6.10 back to 1.30

    Hi guys. A few days ago I decided to listen to Toshiba's Service Station alert and updated my BIOS.
    Big mistake (at least for a X875-Q7280 owner)
    The new version had incompatibility problems:
    * Eco Mode became useless as it forced me to work with the screen in brightness level 1 all the time.
    * A glitch in the BIOS turned off the touch pad from time to time.
    * I noticed the right side fan was working more as the laptop became warmer than with previos BIOS version.
    * The "Panel open - Power On" was enabled all the time, regardless I set it to "Disable" in Hwsetup or BIOS.
    An hour ago, I decided to revert to the previous BIOS version (*from v6.10 back to v1.30*). I did it myself.
    Now I can use Eco Mode with a very acceptable screen brightness, the laptop is cooler now, no loud fan sound, it doesn't turn on whenever I open the panel, etc.
    What I probably miss is the booting screen with just the big "Qosmio" logo on it. Really, it was elegant :)

    Hi hitchhikers and sorry for the late reply... I thought I'd receive an email whenever there is an update in my posts in this forum... anyway, to revert the BIOS version you must create a CD with the ISO image included in the BIOS updater file.
    Use Nero or Ashampoo or even Toshiba disk creator to 'create a disc from image' and boot from the CD. The program will do the job automatically.
    Carefully read the recommendations like to plug the computer to the AC outlet, and all of the other recommended actions.
    Also, don't forget to follow all the instructions like press F9 to load defaults after the update is done, etc.
    That's how I did it. I wish you luck but if you have a Toshiba rep to do the job, I'd recommend you to take your laptop with them... I did it myself because I had previous experience some time ago and I was prepared to take the consequences if something go wrong... Good luck!

  • Qosmio X875 - Windows 8.1 Power / turn twice

    Hello!,
    First of all, my notebook runs without errors or any apparent problem.
    The point is that when I turn on the notebook. In the first 5 seconds (before or Qosmio logo show) the notebook is turns off immediately, then If I press the power button again, the system starts again and without problem.
    In summary, the strange thing is that I turn it twice, because the first time is power off at 5 seconds and then i need tourn on again for start and continue starting up.
    Whenever I turn it off, I do it from the option of turning off windows and completely without errors off.
    Has anyone had a similar behavior?
    This happens with battery power and plugged
    Regards

    Can you give us the full part number that starts with a 'P' from the label on the bottom?
    - Peter

  • Qosmio x875-Q7290 BSOD After Waking from Sleep Mode

    When closing the laptop lid and reopening it, I am welcomed with a BSOD.
    On Sun 4/7/2013 6:45:08 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\040713-8923-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x75C40)
    Bugcheck code: 0xB8 (0xFFFFFA800D321060, 0xFFFFFA800D310A00, 0x0, 0x0)
    Error: ATTEMPTED_SWITCH_FROM_DPC
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an illegal operation was attempted by a delayed procedure call (DPC) routine.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    On Sun 4/7/2013 5:30:47 PM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\040713-11544-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x75C40)
    Bugcheck code: 0xB8 (0xFFFFFA80126C0B50, 0xFFFFF80003664CC0, 0x0, 0x0)
    Error: ATTEMPTED_SWITCH_FROM_DPC
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an illegal operation was attempted by a delayed procedure call (DPC) routine.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 
    When restarting after this happens, I get a different BSOD when trying to load windows (attachments 3+4).
    I then have to go into an option on the laptop boot screen to repair. It says that it cannot find anything to repair and suddenly I am able to go into windows again. I started having this problem later in the evening on April 6th, 2013 I guess. I went to bed and just closed the lid and when I awoke in the morning, I opened it and is was a BSOD. I guess a major change was installed 9 'updated' drivers from the Driver Reviver Program.
    Solved!
    Go to Solution.
    Attachments:
    040713-8923-01.dmp ‏297 KB
    040713-11544-01.dmp ‏295 KB
    2013-04-07 14.47.30.jpg ‏101 KB
    2013-04-07 13.31.26.jpg ‏101 KB

    Thanks for nothin'  
    We don't get much activity here on the weekend.
    If you had got feedback, it would probably be that updating drivers from the device makers (or from Microsoft's Windows update) sometimes causes problems with laptops. It's because OEMs like Toshiba often tweak the chips and consequently the drivers.
    The bottom line is that it's safest to get the new stuff from Toshiba (here). Turns out that they (apparently) update only to fix bugs. So you are sometimes a little behind.
    -Jerry
    Attachments:
    Dumps.txt ‏2 KB

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