QT 7.1.6 freezing and other problems

Hello everybody,
I continue to see postings relating to QT freezing while audio still plays and various work arounds people have come up with.
Please remember to call Apple and report the problem. The more people that call and get a case number (yes, that is important) the more Apple will become aware of how widespread the problem is.
While Apple hosts these discussion forums it does not necessarily mean they are aware of the problems we are having and discussing.
I wrote down all the troubleshooting I did so I did not forget anything when I called Apple and reported my problem with iMovie after updating my system and QT. I was immediately given a case number and have been in contact with product specialists. Initally they thought it was the Security Patch but I quickly zeroed in on QT 7.1.6 as my problem. I finally did an Archive and Install and updated all software except Security Patch 2007-004 v1.1 and QuickTime 7.1.6. I downloaded and installed QuickTime 7.1.5. My system is functioning very well now.
Sue
iMac G5 20 inch Mac OS X (10.4.9)

It might not be widespread and I never said it represented a majority of people but there is enough chatter to indicate a problem more widespread than just me.
I just wanted to alert people that the best way to inform Apple of a problem is to call them and get a case number. When I worked for education my SE always reminded me to call Apple and not just report a problem to him.
Just because you had no problem doesn't mean that everyone else who has a problem did not install correctly. I worked with Apple to zero into the QT 7.1.6 upgrade. I would never have seen the problem except I decided to do an iMovie project and that showed up the video freeze.
Sue

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Power Manager and LCD Brightness, System Freezes, and other Problems

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Since your Mac Pro is new, you would do well to contact Apple about this problem while the warranty is still in effect.

Lenovo G780 Freezing and other problems

Hello everyone,
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Thanks.Useless forum , I don't even know why I posted a topic here.

Finder freeze and other problems since external hookup

I own a macbook pro and recently bought a 1tb Iomega external to back up. I loaded ran time machine successfully and loaded it with movies and since it hasn't worked correctly. It will not allow itself to be removed because it says I need to quit programs that may be using it (and only Finder is running). It will remove itself periodically.
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Hi bsugradsbm-
Greetings and welcome to the Apple Discussion boards
Did you reformat the drive using Disk Utility before you used it?
If not, try doing so and format it for MacOSX Extended. Otherwise, it sounds as if the drive is faulty and you should probably return it under warranty for one that works.
Luck-
-DaddyPaycheck

Hi, my macbook 13" retina [a week old] keeps having problems where the keys/trackpad freeze and other times OS crashes itself. has anyone found/been given a solution? i cant get an applecare appt for 2weeks.

hi, my macbook 13" retina [a week old] keeps having problems where the keys/trackpad freeze and other times OS crashes itself. has anyone found/been given a solution? i cant get an applecare appt for 2weeks.

Book your Apple appointment now, in the mean time you can try a SMC reset.
http://support.apple.com/kb/HT3964
1 week old !, call Apple and tell them you need a priority appointment at a genius bar.
http://www.apple.com/support/contact/
http://www.apple.com/retail/
1-800-692-7753
Explain that he MBP is 1 week old, and you need it ASAP, they seem to be very responsive to these kind of issuses.
All the best

I'm having problems with 7.1 update my flash "flashes" now when I receive txt's and notifications! And I'm also having problems with freezing and wifi problems! How do I solve this?

I'm having problems with 7.1 update my flash "flashes" now when I receive txt's and notifications! And I'm also having problems with freezing and wifi problems! How do I solve this?

Doh! Rectified flash!
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HT4623 Sound and other problems with Ipad 3 after ios 6.1.3 update

I purchased Ipad 3 last year and got problem of losing sound when I restored the Ipad throgh itunes. The sound came back automatically after I charged the device to 100%. Recently I got the same problem when the operating system was Ios 6.1.2 and then i got updated it to ios 6.1.3. The problem has not been solved while has been added up. Now the Ipad operation is slow, its either freezes and crashes frequently. Once it gets in sleep mode then it does not come back untill i press power button and home button togehter for sometime. I have checked all settings like mute and have restored the ios multiple times on two separate PCs but the problem is still there. Please help me what i need to do next.

Try a reboot of your ipad. Hold the Sleep/Wake button and Home button simulataneously. Keep holding, ignoring the red slider, until the Apple logo appears. Release the buttons and let the ipad restart. A reboot often fixes numerous problems.
Also are you aware that by suncing with a different computer it is likely the personal stuff you had on your ipad from your imac will be removed?
The ipad is designed to sync with only one device.

Problems with stuck/dead pixels, battery life, ICS, and other problems

Stuck/Dead Pixels:
I bought my Droid Razr at around the 21st of December last year. On or around Christmas, I found a bright red pixel on the very bottom of my screen. Unlucky for me, I was leaving for Florida on Christmas Night. I got back on December 31st. Sometime in the first week of this year, I visited my verizon store and told the customer service lady that I had a dead pixel on my screen and had just bought it. But, she told me that she needed the manager to fix this and there was no manager there. For the next week I was busy with school and sports etc and was not able to go back to the store. It was now past my 14 day return period. So I decided, its only one pixel, most people won't notice it anyway. So here I am 5 months later, just starting to discover more pixels dying on my screen. I now have the one bright red one, two light blue ones, and one dark red. I have no idea what the return policy is on defective phones, and the verizon site is designed so that you can't find anything. And an FYI, I have tried stuck pixel removers and other apps, which haven't been successful.
Battery Life:
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Ice Cream Sandwich:
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Phone Freezing:
One more problem that I've had is that the phone will freeze. Usually you only need to turn the screen off and on, but once in a while, you have to completely reboot your phone. When I was coming back from Florida, right as I was about to get home, my phone completely froze. I was about to go return it, but after about 15-20 minutes, it became unfrozen.
Motion Sensor not functioning:
Another problem, an annoying one, is that sometimes the motion sensor that controls portrait and landscape mode will just stop working. Some of the games I play are completely dependent on the motion sensor. It is very embarrassing when you are trying to show off to an iPhone friend and major components of your phone aren't working. They always tell me "why didn't you get an iPhone?". And I really just wanted to have a phone that didn't look like everyone else's, but I guess that comes at a cost. When the motion sensor stops working, I have to shut down my phone and restart, which takes a couple minutes.
Problems with camera:
My last problem would be with the camera. Sometimes if you bring the camera close to something, like a barcode, it will keep trying to focus, but never will. Another problem is photo quality in low light situations. It seems like the camera can't focus because it goes from being very dark into being bright because of the flash. I doubt this can be fixed because it's hardware, but a potential fix could be having the option to keep the LED light on during picture mode, that way the camera will be able to focus correctly.
In Conclusion:
I really just want someone to tell me how to return my phone for a new one, due to the dead pixels. I also wish I could be upgraded to the Razr Maxx because of the poor battery life on the Razr, but from what other people are saying, that probably won't happen. And finally, if anyone has more info about Ice Cream Sandwich, that would be awesome.

Well since it's a Manufacturing Error it should Fall under your Warranty if you got one with your Razr. You know you can Call C.S. an they can Assist you with the Matter on it.. Just remember to have another phone so they can Trouble shoot the One that is Experiencing the Issue an when you talk to them go over thing. An they should send you C.G.A.N unless they request you to send it in before you get anther one. If you feel Better going to the Store try that. And Good Luck..

PowerBook Constant Freeze and Graphics Problems

I have a Powerbook 12" 1.33Ghz Leopard 10.5.2 , I star to work in anything and in a few minutes its freezes and appears a Kernel Panic or de backend System Text start to output reports overwriting the last graphic image.. here a picture..
http://cyberkiko3d.com/down/photo.jpg
I remove the memory card, and stills hapening..
I want to know is this is just a kernel problem that it stops formating or is a hardware problem involving the LogicBoard or Graphic Card..
Thanks

I guess memory can fail over time. I just haven't experienced it myself. (Or heard of it, but it is a piece of hardware).
You can test your RAM by either using your system installation / restore discs (the original grey discs that came with your machine) and pop in Disc 1 and reboot the computer holding down the OPTION key and from there, you will get the choice for Apple Hardware Test, which you can use to do a basic test of your RAM.
Second, if you ever signed up for AppleCare and got the TechTool Deluxe disc that comes with it, you can use that too for a more extensive RAM test. Just be careful not to use it to diagnose anything with your hard drive. Just use it for RAM. (Be warned, as their is an incompatibility with Tiger that can ruin your drive. Though I see you have Leopard, so don't even know if it works).
The other test you can do, as suggested by many of the top users in these forums is "Rember" which tests your RAM and should let you know what's going on. I used it once after using it as a suggestion (taking someone else's suggestion and using it for my own testing) and it showed the second module of memory that I bought on eBay--the one that doesn't cause kernel panics--to pass.
You can find that here: [http://www.kelleycomputing.net:16080/rember>
Also, when you get your RAM replacement, I highly recommend getting Apple OEM suppliers such as modules from Samsung, Hynix, or Micron (manufactured by Crucial). They should be trouble free.
I say should because the Samsung 1GB module I bought for my 12-inch PowerBook from OtherWorld Computing has worked flawlessly for almost two years now. The one I was talking about previously, that crashed my 15-inch machine? A Samsung one as well. So, it is true that these Aluminum PowerBook G4s are picky about the RAM installed.
Message was edited by: Pismo 900
I forgot to ask you... what brand RAM do you have installed? (If you know and it is labeled).

RE: freezing and resetting problems when syncing a large music library

Hi there,
I got a new ipod classic 160gb for christmas. I updated the firmware to 1.0.3 and synced it for the first time. When I tried to play any music it locked up and went into a loop of resetting itself which I could only break by forcing the ipod into disk mode.
I restored the ipod and tried again syncing the music in chunks. This worked until the ipod was about 50% full then it started to freeze and reset again. I took this ipod back to the store but the new one had the exact same problem!
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Have I been unlucky and the ipod classics I have recieved have been duds? In which case should I arrange another replacement? Or is this typical of the ipod classic user experience when the user has a large music library and many playlists? Should I await a firmware update that might remedy my problems?
Lastly am I doing something wrong? Any help or workarounds would be gratefully appreciated.

best thing to do is use Playlist and Smart Playliss to fill your iPod. Just so you know, since your post seemed to indicate you thought the playlists have to be tailored to what is already on the iPod, when you sync to playlists, any songs needed for those playlists are automatically moved onto the iPod. And any songs NOT in the playlists get removed.
Patrick

Issues with freezes and HD problem from DU

I could write multiple pages about all the symptoms and everything that happened, but knowing that many won't read it anyway here is a short story of what happened to my MBP. Please help me out if you can!
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Thanks for reading this,

If it's under warranty, Apple will do it. If not, search the Apple Support site for the instructions for your model. Example:
MacBook Pro (13-inch, Mid 2009) - Hard Drive Replacement Instructions

MSI twin frozr II freeze and glitch problem.

Hi everyone,
I have a very annoying problem with my card. Whenever I play BF3 with a total random time I get some green glitches and the display freeze (see the attached screen).
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Some help would be very nice.
Thanks for any help.

Quote from: messem on 08-November-11, 00:11:28
I've never flash my vbios.
But after downloading and trying to flash it with the link you provide nvflash says that my current version is: 70.10.20.00.01 and the one I downloaded is 70.10.17.00.01.
So am I already in the lastest ?
Thanks
this number is not vBIOS ID, so in all cases it will remain the same.

Random Freezing and booting problems

My MBP (4 years old) randomly freezes and the only button works is the power button. It has booting problems as well
Done already
clean install of snow leopard
PRAM reset
Safe Boot (boots again after using safe boot but still freezes after a couple of minutes)
AHT hardware test with no result
Still freezes after 1 to 15 minutes.
Anything else I cab do?

Wow my first time i use this forum and a fast reply.
Unfortunately not at home at the moment so can not give exact answers.
When my mac book freezes the fan still works, keyboard and touch pad do not work anymore. I don't think caps lock light works but not sure.
Have original ram and a retail SL disc.
When I have booting problems I can see the spinning wheel and after that only blue screen. If I power off and start in safe mode and then restart again mbp will boot again for 2,3 or 4 times and then stop booting again but still freezing after a couple of minutes.
The funny thing with the booting is after I see the blue screen I can still connect from my mac mini and browse my MBP from my mac mini.(screen sharing does not work though).
And do not know what smart status is
But thank you for your quick reply.

Keyboard and Other Problems

For a awhile now, a few of my keys have stopped working: F1 and F2, and F5 - F12. Also, the power button on the keyboard will not work either. I'm not able to adjust the brightness of my keyboard or the screen, and I can't adjust the volume using the keys.
If I try to shut my computer down by using the apple button on the menu bar at the top of the screen, that will not work either, so I can't log out, shut down, or restart my computer.
Photo Booth stopped working also. I wil go to take a picture and it does the " 3 2 1" countdown but after that it will just freeze. I don't know if that has to do with any the other problems, but 'm still able to skype with my webcam, so it's just Photo Booth.
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Freezing and rendering problems

Hi all,
I run an eMac PPC with OS 10.3.4. It is about three years old. I switch power off each night and restart every morning with automatic login for myself. Lately I have the following problems:
1. The system sometimes (read: often nowadays) freezes a very short time after boot-up. I can move the mouse and perhaps select something, but then everything freezes and I have to reboot with the on-off switch. If the system does NOT freeze a very short time after booting, I can usually do a day's work without serious problems.
2. Mail crashes quite frequently. This could of course be a separate problem.
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Greetings,
Sjaak

Not that you want to hear this, but it's probably a hardware problem.
2004 eMacs had an issue with a batch of capacitors that went bad, leaking and bulging, consequently causing issues with graphics, freezing and power exactly as you have described.
Fortunately Apple recognised the problem and initiated a repair extension program on the affected models. To see if you qualify check your mac against the details here http://www.apple.com/support/exchange_repair/emac.html to see if you qualify.
I have the same issues, and have found a workaround that's doing great until I can get my machine to a service centre, in order to ease the problem boot the mac in safe mode (hold down shift) and log in as admin. navigate to system then library and find all the graphics drivers (I can't remember where) and delete all the nvidia and old ati ones (basically leaving only those that are correct for your machines card). I've lost some graphical abilities but otherwise everything is great.

QT 7.1.6 freezing and other problems

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