QT : can't save/export

Hello all,
I bought QT Pro 7.1.2
I run a MacBook Pro 17", brand new (5 days)
OS 10.4.8 (all is up to date)
When open a movie with QT, I am unable neither to save it (.mov) nor export it.
Each time i try, I get the beachballoon pointer, during an infinite time.
If i try to kill QT, i can read that "QT does not answer"
I am upset against Apple : I paid for something that doesn't work.
Can someone help me ?
all the best,
Antoine
macbook Pro 17" Mac OS X (10.4.8)

Is this an Intel issue?
I routinely export (Mac mini 10.4.8) using both QuickTime 6 and 7 Pro.
Since I "moved" version 6 out of Applications folder (and renamed it, too) I can still export.
On my older G3 iMac I use QT Pro 5 and 6 and the free version of 7. Never any issues.
Did you happen to migrate any settings or software from an older computer to your new machine? Maybe out of date components are getting in the way.

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QT : can't save/export

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