QT Pro Features not available

I upgraded to QT Pro. I followed the directions exactly and double checked when Apple Support gave me some input. To no avail. The Pro features remain unavailable (grey not black).
Any ideas???
PowerBook   Mac OS X (10.4.6)  

I have a .mov file that is an MEPG1 muxed. Not sure what that means. I want to use the edit features but they are gray.
Muxed means the audio and video data have been combined into a single data stream/track. Since QT is a "frame-to-frame" based application, it will not properly edit this format and the associated edit features, therefore, cannot be accessed. Use an MPEG based application like the Windows version of MPEG Streamclip for your edits.

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