QTP Crashing with error code as below

Hi HP support, 
My qtp installed on win 7 is crashing with the below error event log. Kindly provide a solution to rectify this issue.
Faulting application name: QTPro.exe, version: 11.0.1018.0, time stamp: 0x4c568649
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x1ad8
Faulting application start time: 0x01d075c0dec127b6
Faulting application path: C:\Program Files (x86)\HP\QuickTest Professional\bin\QTPro.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
thanks
Sudheera

Hello Sudheera,
You will want to ask your question on the HP Enterprise Business Community which is a separate forum for business products.
Here is the direct link to the area you want.
Unified Functional Testing (formerly QTP) News and Support Forum - HP Enterprise Business Community
Hope it helps. Good luck.

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    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
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  • CcmSetup failed with error code 0x80004005 - windows 8.1

    using sccm 2012 r2, trying to push to a windows 8.1 client i get:
    <![LOG[==========[ ccmsetup started in process 7416 ]==========]LOG]!><time="16:05:28.041+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:9437">
    <![LOG[Running on platform X64]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="util.cpp:1837">
    <![LOG[Updated security on object C:\WINDOWS\ccmsetup\cache\.]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9272" file="ccmsetup.cpp:9281">
    <![LOG[Launch from folder C:\WINDOWS\ccmsetup\]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:721">
    <![LOG[CcmSetup version: 5.0.7958.1000]LOG]!><time="16:05:28.042+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:727">
    <![LOG[In ServiceMain]LOG]!><time="16:05:28.044+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="ccmsetup.cpp:3365">
    <![LOG[Running on 'Microsoft Windows 8.1 Pro' (6.3.9600). Service Pack (0.0). SuiteMask = 272. Product Type = 18]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context="" type="1"
    thread="9468" file="util.cpp:1919">
    <![LOG[Ccmsetup command line: "C:\WINDOWS\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context="" type="1"
    thread="9468" file="ccmsetup.cpp:3590">
    <![LOG[Command line parameters for ccmsetup have been specified.  No registry lookup for command line parameters is required.]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context=""
    type="1" thread="9468" file="ccmsetup.cpp:3775">
    <![LOG[Command line: "C:\WINDOWS\ccmsetup\ccmsetup.exe" /runservice /config:MobileClient.tcf]LOG]!><time="16:05:28.084+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468"
    file="ccmsetup.cpp:3776">
    <![LOG[SslState value: 224]LOG]!><time="16:05:28.085+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="ccmsetup.cpp:4425">
    <![LOG[CCMHTTPPORT:    80]LOG]!><time="16:05:28.086+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8617">
    <![LOG[CCMHTTPSPORT:    443]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8632">
    <![LOG[CCMHTTPSSTATE:    224]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8650">
    <![LOG[CCMHTTPSCERTNAME:    ]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8668">
    <![LOG[FSP:    ]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8720">
    <![LOG[CCMFIRSTCERT:    1]LOG]!><time="16:05:28.087+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:8778">
    <![LOG[Config file:      C:\WINDOWS\ccmsetup\MobileClientUnicode.tcf]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468"
    file="ccmsetup.cpp:4539">
    <![LOG[Retry time:       10 minute(s)]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4540">
    <![LOG[MSI log file:     C:\WINDOWS\ccmsetup\Logs\client.msi.log]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468"
    file="ccmsetup.cpp:4541">
    <![LOG[MSI properties:    INSTALL="ALL" SMSSITECODE="consto" CCMHTTPPORT="80" CCMHTTPSPORT="443" CCMHTTPSSTATE="224" CCMFIRSTCERT="1"]LOG]!><time="16:05:28.088+00"
    date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4542">
    <![LOG[Source List:]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4550">
    <![LOG[                  \\TA-SRV-SC.constoplc.local\SMSClient]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup"
    context="" type="1" thread="9468" file="ccmsetup.cpp:4557">
    <![LOG[                  \\TA-SRV-SC.constoPLC.LOCAL\SMSClient]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup"
    context="" type="1" thread="9468" file="ccmsetup.cpp:4566">
    <![LOG[MPs:]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:4569">
    <![LOG[                  TA-SRV-SC.constoplc.local]LOG]!><time="16:05:28.088+00" date="01-15-2014" component="ccmsetup" context=""
    type="1" thread="9468" file="ccmsetup.cpp:4584">
    <![LOG[MapNLMCostDataToCCMCost() returning Cost 0x1]LOG]!><time="16:05:28.091+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmutillib.cpp:5479">
    <![LOG[No version of the client is currently detected.]LOG]!><time="16:05:28.093+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:2748">
    <![LOG[Folder 'Microsoft\Configuration Manager' not found. Task does not exist.]LOG]!><time="16:05:28.094+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="wintask.cpp:622">
    <![LOG[Updated security on object C:\WINDOWS\ccmsetup\.]LOG]!><time="16:05:28.095+00" date="01-15-2014" component="ccmsetup" context="" type="0" thread="9468" file="ccmsetup.cpp:9281">
    <![LOG[A Fallback Status Point has not been specified.  Message with STATEID='100' will not be sent.]LOG]!><time="16:05:28.095+00" date="01-15-2014" component="ccmsetup" context="" type="1"
    thread="9468" file="ccmsetup.cpp:9763">
    <![LOG[Running as user "SYSTEM"]LOG]!><time="16:05:28.118+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9468" file="ccmsetup.cpp:1995">
    <![LOG[A Fallback Status Point has not been specified.  Message with STATEID='328' will not be sent.]LOG]!><time="16:05:28.118+00" date="01-15-2014" component="ccmsetup" context="" type="1"
    thread="9468" file="ccmsetup.cpp:9763">
    <![LOG[CcmSetup failed with error code 0x80004005]LOG]!><time="16:05:28.119+00" date="01-15-2014" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:10879">
    any ideas why its failing?

    Hi,
    I've seen the same error on a customer where we had Windows Intune Client (SCCM) installed previously. Did you try it on a newly deployed computer? If you had Intune or another CCM client on it previously make sure you clean it up. Here is a well formulated
    instruction:
    http://douwevanderuit.wordpress.com/2014/01/30/removing-windows-intune-client/
    Usually when deploying to many clients we use a startup script, there is a great one that Jason Sandys made in the link below.
    http://blog.configmgrftw.com/configmgr-client-startup-script/
    There should be no problems deploying SCCM 2012 R2 clients on Windows 8.1 unless there is something wrong with either the setup or the client computer.
    All the best, Jesper Hassing - MCTS SCCM 2012 - MCSA 2012 Server - MCP

  • SCCM 2012 CU2 OSD forest trust: ReleaseRequest failed with error code 0x87d00317

    Hello,
    Actually i have a difficult Problem with my SCCM 2012 R2 CU2 Windows 7 x64 SP1 Tasksequence:
    I get the folowing error in smsts.log:
    ::RegQueryValueExW(hSubKey, szReg, NULL, NULL, NULL, &dwSize), HRESULT=80070002 (e:\qfe\nts\sms\framework\tscore\utils.cpp,811) TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    RegQueryValueExW is unsuccessful for Software\Microsoft\SMS\Task Sequence, SMSTSEndProgram TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    GetTsRegValue() is unsuccessful. 0x80070002. TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    End program:  TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    Finalize logging request ignored from process 1736 TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    Waiting for CcmExec service to be fully operational TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    CcmExec service is up and fully operational TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    Access handle will be read from _SMSTSActiveRequestHandle TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    Access handle: {B699D570-B2BF-4874-8CB7-3B208B380969} TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    Attempting to release request using {B699D570-B2BF-4874-8CB7-3B208B380969} TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    CoCreateInstance succeeded TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    pISoftwareExecutionRequestMgr->ReleaseRequest(ActiveRequestGUID), HRESULT=87d00317 (e:\nts_sccm_release\sms\client\tasksequence\tsmanager\tsmanagerutils.cpp,136) TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    ReleaseRequest failed with error code 0x87d00317 TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    Task Sequence Manager could not release active TS request. code 87D00317 TSManager 9/5/2014 1:20:35 PM 1740 (0x06CC)
    Here is the complete smsts.log: http://1drv.ms/1pwTEBf
    To explain the Problem in Detail:
    The SCCM Primary Site Server and the Clients are in different trusted (bidirectional) forests!
    Everythings working fine in this Scenario, I can install SCCM Agent on the Clients with Manual ccmsetup and with Client Push Installation. Additionally i can deploy Software Updates and so on... only OSD is crashing in the releaserequest step.
    During my Tasksequence new Clients are joined to Domain A while SCCM Primary Site Server is installed in Domain B
    If I change my TS and let the Clients also join Domain B everything works without any Problems and the Tasksequence finish without any Errors.
    My Problem must be related to the different Domains and the forest trust.
    My Setup:
    MP published to DNS in both domains
    Schema Extended in both domains
    System Management Container published and verified in both domains
    ccmsetup Parameters in TS: ccmsetup SMSMP=sccm.domain.b FSP=sccm.domain.b DNSSUFFIX=Domain.b
    Network Access account configured with Domain B account
    Domain Join account has create Computer rights on the OU in Domain A (Domain join is successful)
    DNs conditional forwarders configured in both Domains and DNS resolutin is working in both directions
    Any suggestions?
    Many thanks.
    regards,
    Christian

    Hi Christian,
    So do you actual get an error message in your TS or is it just failing to join Domain B?  (Could be both if the machines fails to join the domain).
    Can you review netsetup.log on the machines after the issue and see what error message you might be getting during the domain join process?
    Also, if it a domain join issue, can you try manually joining to domain B using the same service account?

  • Error: The AcquireConnection method call to the connection manager failed with error code 0xC0202009 using DB2 connection

    I have a SSIS project that I am newly running on the SQL server (2005) .  It was previously run on my PC.  I am importing data from a DB2 server to the SQL server.
    I am in the SA group on the server
    My connection to DB2 works
    When open the package and run it in preview mode, I can retrieve the data.
    When I execute the package I get the below errors:
    [MIDAS OLE DB Source [1]] Error: The AcquireConnection method call to the connection manager "NGMDSPA.alharris" failed with error code 0xC0202009.
    [DTS.Pipeline] Error: component "MIDAS OLE DB Source" (1) failed validation and returned error code 0xC020801C.
    What I have already done that has not worked:
    The original Protection level was set to EncryptSensitiveWithPassword. 
    I have reset the Package Password.
    I have set the protection level to DontSaveSensitive
    I saved the package on the server and set a Package Password.
    I created a new package, set the Protection level to DontSaveSensitive, set a package password in a configuration file using the Package Configuration Wizard.
    Error continues

    Yes.  The Drivers are installed and I have a successfull connection.  I am trouble shooting the issue on the server in BIDS.  I can connect to the DB2 server via the Connectionmanager.  I can also preview the data in the OLE
    DB source connection.  Therefore I know that I have a proper connection
    If you're setting option as DontSaveSensitive then you need to pass the connection information from configuration file/ config table. Otherwise it wont be able to use it for connecting to your source/destination servers. This is the recommended way as it
    will enable you to change connection info at runtime.
    If you want connection info to persist you need to use protection level as EncryptSensitiveUsingUserKey or EncryptSensitiveUsingPassword and set a password.
    Please Mark This As Answer if it helps to solve the issue Visakh ---------------------------- http://visakhm.blogspot.com/ https://www.facebook.com/VmBlogs

  • NWCE 7.1 EHP1 installation - server0 stopped with error code 2150

    Hi All,
    ***I try to install NWCE 7.1 EHP1 with Oracle 10.2 on Windows Server 2003 Enterprise X64. On phase 29 of 40 Start Java Engine, it gives me this error:*****
    WARNING[E] 2010-08-11 13:18:27.468
    CJS-30222  Java process server0 of instance MII/J00 increased error count to 1. Giving up.
    ERROR 2010-08-11 13:18:27.593
    FCO-00011  The step startJava with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_StartJava|ind|ind|ind|ind|8|0|startJava was executed with status ERROR .
    WARNING 2010-08-11 13:18:27.687
    Could not get property IDs of the JavaScript object.
    ERROR 2010-08-11 13:18:27.687
    FJS-00010  Could not get value for property .
    ****I checked it on MMC and server0 stopped with error code 2150 (Core service start fails on initial startups )*****
    std_server0 is here:
    node name   : server0
    host name   : sapmii
    system name : MII
    system nr.  : 00
    started at  : Wed Aug 11 13:19:10 2010
    JVMX version - Sep  4 2008 23:21:58 - 51_REL - optU - windows amd64 - bas2:106386 (mixed mode)
    (CompilerOracle read from file D:\usr\sap\MII\J00\exe\sapjvm_5\jre\.hotspot_compiler )
    (CompilerOracle exclude com/sun/tools/javac/code/SymbolMethodSymbol overrides)
    The active factory is : com.sap.engine.boot.loader.StandardClassLoaderFactory
    Class loading cache information loaded from package index [D:\usr\sap\MII\J00\j2ee\cluster\bin\index.list]
    Reading kernel properties from kernelProperties.bin file...
       Checked the data for 15 ms
       Read the objects for 93 ms
       Substituted the values for 16 ms
    Finished reading kernel objects for 109 ms
    Startup mode [NORMAL] and action [NONE] read
    AS Java version [7.11.3710.34306.20081117170308] is starting server process [ID7616850] on host [sapmii]...
    Loading [LogManager]... [31] ms
    Loading [PoolManager]... [0] ms
    Loading [ApplicationThreadManager]... [47] ms
    Loading [ThreadManager]... [0] ms
    Loading [ClassLoaderManager]... [32] ms
    Loading [ClusterManager]... [140] ms
    Loading [LockingManager]... [31] ms
    Loading [ConfigurationManager]... [1000] ms
    Loading [CacheManager]... [GC [ParNew: 436736K->8479K(655104K), 0.0153459 secs] 436736K->8479K(5024512K), 0.0154061 secs]
    [47] ms
    Loading [DatabaseManager]... [203] ms
    Loading [SessionManager]... [141] ms
    Loading [LicensingManager]... [16] ms
    Loading [ServiceManager]...
    Initialize components for : 312 ms.
    Resolve components for : 31 ms.
    Load components for 1953 ms.
    Loading services.
    Calculate startup service set for 125 ms.
      Service [r3startup] started. [0] ms / [0] CPU ms
      Service [tc~je~content~classification~handler] started. [0] ms / [0] CPU ms
      Service [webservices] started. [0] ms / [0] CPU ms
      Service [tc~esi~uddi~content~handler] started. [0] ms / [0] CPU ms
      Service [engine.dsr.facade] started. [0] ms / [0] CPU ms
      Service [tc~je~cross~api] started. [0] ms / [0] CPU ms
      Service [engine.lm.log.facade] started. [0] ms / [0] CPU ms
      Service [tc~je~mngt_model~srv] started. [0] ms / [0] CPU ms
      Service [tc~je~security~api] started. [0] ms / [0] CPU ms
      Service [cluster] started. [16] ms / [0] CPU ms
      Service [runtimeinfo] started. [16] ms / [0] CPU ms
      Service [jmx_notification] started. [31] ms / [15] CPU ms
      Service [userstore] started. [47] ms / [0] CPU ms
      Service [memory] started. [63] ms / [15] CPU ms
      Service [timeout] started. [78] ms / [31] CPU ms
      Service [cross] started. [94] ms / [46] CPU ms
      Service [log_configurator] started. [94] ms / [31] CPU ms
      Service [locking] started. [0] ms / [0] CPU ms
      Service [tc~sec~destinations~provider] started. [125] ms / [109] CPU ms
      Service [p4] started. [62] ms / [62] CPU ms
      Service [classload] started. [0] ms / [0] CPU ms
      Service [classload.facade] started. [0] ms / [0] CPU ms
      Service [msp] started. [16] ms / [15] CPU ms
      Service [classpath_resolver] started. [16] ms / [15] CPU ms
      Service [deploy] start ================= ERROR =================
    java.lang.IllegalArgumentException: No enum const class com.sap.engine.services.deploy.container.ComponentReference.SERVu0130CE
         at java.lang.Enum.valueOf(Enum.java:196)
         at com.sap.engine.services.deploy.container.ComponentReference.valueOf(ComponentReference.java:18)
         at com.sap.engine.services.deploy.server.Component.<init>(Component.java:44)
         at com.sap.engine.services.deploy.server.Component.create(Component.java:60)
         at com.sap.engine.services.deploy.server.properties.impl.PropManagerImpl.readStandardAppRefs(PropManagerImpl.java:497)
         at com.sap.engine.services.deploy.server.properties.impl.PropManagerImpl.<init>(PropManagerImpl.java:234)
         at com.sap.engine.services.deploy.server.properties.PropManagerFactory.initInstance(PropManagerFactory.java:27)
         at com.sap.engine.services.deploy.server.DeployServiceFrame.start(DeployServiceFrame.java:56)
         at com.sap.engine.core.service630.container.ServiceRunner.startFrame(ServiceRunner.java:155)
         at com.sap.engine.core.service630.container.ServiceRunner.startService(ServiceRunner.java:113)
         at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:60)
         at com.sap.engine.frame.core.thread.Task.run(Task.java:73)
         at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:162)
         at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:260)
    FATAL: Critical shutdown with exit code [2150] was requested due to [AS Java cannot be started; core service [deploy] failed to start]
    ****What is the problem and how can I solve the problem.*****
    Thanks.

    Hi,
      Based on the Java trouble shooting guide 'error 2150' indicates that a core service failed to start. http://wiki.sdn.sap.com/wiki/display/TechTSG/(JSTTSG)(Kernel)ExitCodes. Based on the threads below it could be Oracle listener related.
    Re: FCO-00011 error occurred when install ECC6.0 SR3 IDES on Win2003_X64
    Problem installing JAVA WAS - ERP 7.0 (EHP4) - NW 7.01 - RHEL 5.3 - ORACLE
    HTH.
    O.

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